The Effect of Psychological Contract Violation in Employees’ Emotional Labor Strategies—Mediating Model with Regulation
Keyword(s):
Emotional labor is the process of regulating expressions and emotions to meet organizational goals, including surface performance and deep performance. Based on psychological contract theory and stress theory, this study investigates the effect of psychological contract breach on emotional labor and the mediating role of job insecurity, which is mediated by personality traits, on this effect.
2018 ◽
Vol 3
(1)
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pp. 3
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2020 ◽
Vol 3
(3)
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pp. 34-50
2020 ◽
Vol 42
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pp. 199-209
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2013 ◽
Vol 22
(5)
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pp. 529-547
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2020 ◽
Vol 9
(4)
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pp. 369-380
2016 ◽
Vol 219
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pp. 717-723
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