Full engagement: the integration of employee engagement and psychological well‐being

2010 ◽  
Vol 31 (4) ◽  
pp. 324-336 ◽  
Author(s):  
Ivan T. Robertson ◽  
Cary L. Cooper

PurposeBy introducing the concept of “full engagement,” this article aims to propose that employee engagement is more likely to be sustainable when employee well‐being is also high.Design/methodology/approachResearch evidence covering the separate concepts is reviewed and evidence of the benefits that both engagement and well‐being confer on organizations is presented.FindingsMost current perspectives on employee engagement include little of direct relevance to well‐being and reflect a narrow, commitment‐based view of engagement. This view focuses too heavily on benefits to organizations. A broader conception of engagement (referred to as “full engagement”), which includes employee well‐being, is a better basis for building sustainable benefits for individuals and organizations.Research limitations/implicationsResearch exploring the links between employee engagement and well‐being is needed to validate and develop the propositions put forward in this article.Practical implicationsA model for improving full engagement in organizations is presented and brief; case study illustrations are also given.Originality/valueThe integration of well‐being and commitment‐based engagement into the single construct of full engagement provides a novel perspective.

2018 ◽  
Vol 30 (4) ◽  
pp. 391-408 ◽  
Author(s):  
Jesus Mendez ◽  
Mercedes Vila-Alonso

Purpose The purpose of this paper is to know, from a three-dimensional perspective (operational, emotional and behavioral), the process of “putting down roots” related with the implementation of Kaizen until it becomes sustainable. The research aims to know how this “putting down roots” process is carried out, what transformations occur, what elements are involved and what role they represent in achieving sustainability. Design/methodology/approach For this purpose, a methodology based on the case study has been used, an interpretive approach to reality has been adopted as a paradigm and the Grounded Theory has been applied as an analytical technique. Findings The results suggest the existence of a transformation process that leads to creating new habits, beliefs and feelings, a phenomenon that the authors identify as a three-dimensional learning process (operational, emotional and behavioral). Practical implications This type of learning is perceived as a transition toward an organizational culture that ensures the roots of the Kaizen principles, which is essential for its sustainability and which favors the creation of talent and the well-being of employees, two challenges that the Kaizen of the twenty-first century must face. Originality/value The document includes innovative contributions to the Kaizen sustainability phenomenon, as it is dealt with from a three-dimensional perspective that underlies the inhibitors and enablers known in the current literature.


2019 ◽  
Vol 33 (1) ◽  
pp. 152-177 ◽  
Author(s):  
Jan Bebbington ◽  
Henrik Österblom ◽  
Beatrice Crona ◽  
Jean-Baptiste Jouffray ◽  
Carlos Larrinaga ◽  
...  

Purpose The purpose of this paper is to interrogate the nature and relevance of debates around the existence of, and ramifications arising from, the Anthropocene for accounting scholarship. Design/methodology/approach The paper’s aim is achieved through an in-depth analysis of the Anthropocene, paying attention to cross-disciplinary contributions, interpretations and contestations. Possible points of connection between the Anthropocene and accounting scholarship are then proposed and illuminated through a case study drawn from the seafood sector. Findings This paper develops findings in two areas. First, possible pathways for further development of how accounting scholarship might evolve by the provocation that thinking about the Anthropocene is outlined. Second, and through engagement with the case study, the authors highlight that the concept of stewardship may re-emerge in discussions about accountability in the Anthropocene. Research limitations/implications The paper argues that accounting scholarship focused on social, environmental and sustainability concerns may be further developed by engagement with Anthropocene debates. Practical implications While accounting practice might have to change to deal with Anthropocene induced effects, this paper focuses on implications for accounting scholarship. Social implications Human well-being is likely to be impacted if environmental impacts accelerate. In addition, an Anthropocene framing alters the understanding of nature–human interactions and how this affects accounting thought. Originality/value This is the first paper in accounting to seek to establish connections between accounting, accountability and the Anthropocene.


2015 ◽  
Vol 31 (2) ◽  
pp. 34-36

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – Douglas Conant once remarked that companies must first win in the workplace to succeed in the marketplace. With this quote, the former CEO of Campbell’s Soup was pointing out the importance of employee engagement. Statistics back up his claim. Workers who are disaffected negatively impact the financial well-being of an organization. This cost has been measured in hundreds of billions of dollars each year. The picture is radically different where engaged employees are concerned. Such individuals are invested in their work and readily buy into the firm’s values and objectives. Employee engagement typically generates an increase in performance levels and output. Satisfaction levels are high, and they are considerably less likely to leave the company than other workers. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.


2016 ◽  
Vol 22 (5) ◽  
pp. 909-923 ◽  
Author(s):  
Barbara M Savage ◽  
Sampath Kumar Sreevathsan

Purpose – In May 2010, a new collaborative initiative was launched between the Portsmouth Business School and Hewlett Packard, wherein trained Black Belts (BB) were enabled to pursue an MSc in strategic quality management. Five years on from its commencement, the purpose of this paper is to explore the development and impact of this initiative. Design/methodology/approach – Inductive, exploratory, multi-viewpoint participant-observer case study that triangulates the academic, student and employer reactions to the programme. Findings – The paper evaluates how the academic dimension provided by the MSc has impacted on candidates’ work as BB. Practical implications – Employee engagement and enthusiasm has been increased, as has the depth and breadth of the knowledge base among the participating BB, who are then applying these new skills in their improvement projects to make them more sustainable as well as financially valuable. They have been able to transfer knowledge to team members. Originality/value – This approach provides a model for accelerated development of groups of quality professionals within larger organisations. There is evidence that the community spirit that grows within and across cohorts has a multiplying effect that enhances the impact for the sponsoring organisation beyond the simple sum of the performance and skills improvement on a student by student basis.


2020 ◽  
Vol 24 (4) ◽  
pp. 191-195
Author(s):  
Charlotte Louise Wall ◽  
Jerome Carson

Purpose The purpose of this paper is to provide a profile of Charlotte Wall. Design/methodology/approach In this case study, Charlotte provides a short account of her background and is then interviewed by Jerome. Findings Charlotte took comfort in being given a diagnosis of bipolar; it helped explain a lot of her problems. Research limitations/implications It is easier to identify with a single case study and person’s story than anonymised group research data. Each have their place in helping us understand mental health problems. Practical implications Transitions are not always bad. Charlotte talks about how her life changed for the better when she went to sixth form college. The onward transition to university has also been a positive experience for her. This needs to be remembered. Social implications As everyone is currently living through the Covid-19 pandemic, Charlotte’s perspective on the importance of social support for mental well-being is critical. Thankfully, she has loving parents and a partner. There are others less fortunate. Originality/value Charlotte shows us how she embraced her diagnosis of bipolar and her “weirdness”.


2014 ◽  
Vol 22 (6) ◽  
pp. 27-29 ◽  
Author(s):  
Shweta Tiwari

Purpose – The paper aims to describe how the Infosys leadership institute is preparing a pool of talent to take over running the company in the years ahead. Design/methodology/approach – It examines the priorities at the institute, considers other development initiatives in the firm and describes the company’s policies in the areas of employee well-being and engagement. Findings – It highlights the importance of communication, work-life balance, equal opportunities and employee engagement. Practical implications – It details the ways in which InStep, the company’s global internship program, draws students from business, technology and the liberal arts to work on high-impact projects involving strategy and cutting-edge research. Social implications – It reveals that the company’s stock-options program has helped to create some of India’s first salaried millionaires. Originality/value – It provides an insight into the engagement of talent at a major international organization.


2017 ◽  
Vol 16 (5) ◽  
pp. 211-215
Author(s):  
Lisa Sterling

Purpose The purpose of this case study is to outline the internal communication strategies, tools, techniques and messages that can help organizations to foster transparent, deliberate communication with employees. Design/methodology/approach The author synthesizes three years of learnings and internal research, including regular focus groups and surveys with employees at all levels, to identify the specific steps organizations can take to achieve open and regular communication – and engage employees across the organization. Findings The case study explains key areas to connect and communicate with employees. Practical implications The author believes that the lessons and tactics described in this case study can be applied in all organizations. Originality/value The case study provides a unique set of lessons and best practices the author has uncovered firsthand which organizations can use to shape their own internal communications strategies and boost employee engagement.


2019 ◽  
Vol 28 (1) ◽  
pp. 5-7

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper concentrates on updating the model of employee engagement formed by Saks in 2006. Based on subsequent studies the original model remains valid, but can be expanded by adding causal factors of engagement such as transformational leadership and a shared positive mood, as well as engagement effects such as health and well-being and task performance. Assigning intrinsically varied work that draws on a number of skills is a good starting point for managers who wish to stimulate employees toward optimal performance. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jerome Carson ◽  
Robert Wright

Purpose The purpose of this paper is to provide a profile of Rob Wright. Design/methodology/approach Using a case study approach, Rob gives a short account of his background and is then interviewed by Jerome. Findings Rob’s is an amazing account of surviving a harrowing upbringing, which fortunately few of us reading this piece will have had to endure. Research limitations/implications Rob’s story perfectly illustrates why first-person accounts are so powerful. It is hard to imagine a statistical paper having the same impact as this description of one person’s lived experience. Practical implications Suicide is the greatest danger for anyone with a long-term mental health problem. Rob has faced this decision many times and has courageously battled on. Social implications Rachel’s simple, yet profound mantra, of “someone to love, something to do, somewhere to live,” is vital for all of our well-being. As Rob also points out, you still need money to put into the electric meter! Originality/value Some people have tough upbringings and some have cruel upbringings. Rob had both. His survival is a testament to the uncrushable nature of the human spirit.


2014 ◽  
Vol 13 (2) ◽  
pp. 59-62
Author(s):  
Kate Pritchard

Purpose – This feature seeks to demonstrate the importance of organizations understanding how they are perceived externally as an employer, and how regularly tracking the opinions of staff can ensure the best talent are engaged and stay with an organization. Design/methodology/approach – ORC International is an expert in employee engagement research. This article incorporates findings from its global HR survey “HR Reflections”, and includes two case studies that demonstrate how regular tracking and deep analysis of staff opinions can help organizations to boost their employer brand and retain their best talent. Findings – Advanced analysis of employee surveys can predict how employees are feeling to help organizations retain their most valuable staff. Practical implications – This is a practical paper designed to give ideas and good practice to readers facing similar situations. Originality/value – The paper combines findings from a global survey with case study content to help employers to understand how to improve engagement and retention of staff through effective use of regular employee surveys.


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