scholarly journals Pro-socially motivated interaction for knowledge integration in crowd-based open innovation

2020 ◽  
Vol 24 (9) ◽  
pp. 2127-2147
Author(s):  
Yao Sun ◽  
Philipp Tuertscher ◽  
Ann Majchrzak ◽  
Arvind Malhotra
Keyword(s):  
Open Innovation ◽  
Knowledge Integration ◽  
Negative Relationship ◽  
Theoretical Explanation ◽  
Content Type ◽  
Knowledge Based ◽  
Knowledge Content ◽  
The Many ◽  
High Level ◽  
Socially Motivated

Purpose The purpose of this paper is to study how the online temporary crowd shares knowledge in a way that fosters the integration of their diverse knowledge. Having the crowd integrate its knowledge to offer solution-ideas to ill-structured problems posed by organizations is one of the desired outcomes of crowd-based open innovation because, by integrating others’ knowledge, the ideas are more likely to consider the many divergent issues related to solving the ill-structured problem. Unfortunately, the diversity of knowledge content offered by heterogeneous specialists in the online temporary crowd makes integration difficult, and the lean social context of the crowd makes extensive dialogue to resolve integration issues impractical. The authors address this issue by exploring theoretically how the manner in which interaction is organically conducted during open innovation challenges enables the generation of integrative ideas. The authors hypothesize that, as online crowds organically share knowledge based upon successful pro-socially motivated interaction, they become more productive in generating integrative ideas. Design/methodology/approach Using a multilevel mixed-effects model, this paper analyzed 2,244 posts embedded in 747 threads with 214 integrative ideas taken from 10 open innovation challenges. Findings Integrative ideas were more likely to occur after pro-socially motivated interactions. Research limitations/implications Ideas that integrate knowledge about the variety of issues that relate to solving an ill-structured problem are desired outcomes of crowd-based open innovation challenges. Given that members of the crowd in open innovation challenges rarely engage in dialogue, a new theory is needed to explain why integrative ideas emerge at all. The authors’ adaptation of pro-social motivation interaction theory helps to provide such a theoretical explanation. Practitioners of crowd-based open innovation should endeavor to implement systems that encourage the crowd members to maintain a high level of activeness in pro-socially motivated interaction to ensure that their knowledge is integrated as solutions are generated. Originality/value The present study extends the crowd-based open innovation literature by identifying new forms of social interaction that foster more integrated ideas from the crowd, suggesting the mitigating role of pro-socially motivated interaction in the negative relationship between knowledge diversity and knowledge integration. This study fills in the research gap in knowledge management research describing a need for conceptual frameworks explaining how to manage the increasing complexity of knowledge in the context of crowd-based collaboration for innovation.

Mechanisms of customer knowledge integration in the open innovation process: health-tech case

2019 ◽  
Vol 23 (2) ◽  
pp. 136-148
Author(s):  
Raminta Jokubauskienė ◽  
Rimgailė Vaitkienė
Keyword(s):  
Open Innovation ◽  
Knowledge Integration ◽  
Innovation Process ◽  
Sustainable Competitive Advantage ◽  
Innovation Development ◽  
Customer Knowledge ◽  
Content Type ◽  
Data Coding ◽  
Knowledge Updating ◽  
High Level

Purpose This paper aims to reveal the expression and specificity of customer knowledge integration in the open innovation process in the health-tech sector. Design/methodology/approach The collection method of data for this research is hermeneutic interview with top management or employees, which are directly responsible for innovation development in the organization. Only innovative organizations, which act in the health-tech sector and have high level of knowledge intensity, were selected. Interviews with ten organizations had reached saturation of data. Data coding and analysis was conducted by using MAXQDA 18. Findings The results showed that customer knowledge integration research mechanisms depend on different markets and open innovation process in the health-tech sector. Practical implications The results of research increase understanding and ability to integrate customer knowledge more effectively in the open innovation process in the organizations. Following it, organizations become more flexible and gain sustainable competitive advantage. Originality/value Open innovation development is intensive knowledge activity that requires continuous knowledge updating. The success of open innovation with customers requires effective utilization and adaptation of customer knowledge which is the result of customer knowledge integration in the open innovation process. Scientific literature identifies different mechanisms that help to integrate knowledge successfully. However, these mechanisms are common for all kinds of knowledge. Therefore, this research was focused on looking into the specificity of the context of customer knowledge because it is the most complicated kind of all knowledge.

scholarly journals Organizational learning capability and open innovation

2018 ◽  
Vol 56 (6) ◽  
pp. 1217-1231 ◽  
Author(s):  
Marta Peris-Ortiz ◽  
Carlos Alberto Devece-Carañana ◽  
Antonio Navarro-Garcia
Keyword(s):  
Organizational Learning ◽  
Open Innovation ◽  
Dynamic Capabilities ◽  
Qualitative Comparative Analysis ◽  
Incremental Innovation ◽  
Learning Capability ◽  
Content Type ◽  
Knowledge Based ◽  
Learning Factors ◽  
The Relationship

PurposeThe purpose of this paper is to investigate the relationship between open innovation (OI) and radical and incremental innovation success in knowledge-based companies. The company’s human resources and organizational learning capability are considered as the fundamental nexus of this relationship.Design/methodology/approachAt the conceptual level, the paper analyzes the relationships between dynamic capabilities and OI and between OI and innovation success. Fuzzy-set qualitative comparative analysis (fsQCA) was used to study how innovation is implemented in 29 companies.FindingsFsQCA identifies combinations of factors that facilitate incremental innovations. These combinations reveal the path to implementing company policies that enable incremental innovation and foster radical innovation.Research limitations/implicationsThe nature of the study sample means that the findings should be generalized with precaution. The most valuable implication is the identification of combinations of factors that help companies manage innovation.Originality/valueScarce literature links organizational learning factors and OI to different types of innovation. The use of fsQCA to analyze the cases also marks a breakthrough in the innovation literature.

How does open innovation affect firms’ innovative performance

2018 ◽  
Vol 12 (4) ◽  
pp. 720-740 ◽  
Author(s):  
Huiping Zhou ◽  
Yanhong Yao ◽  
Huanhuan Chen
Keyword(s):  
Open Innovation ◽  
Hierarchical Regression ◽  
Moderating Effects ◽  
Content Type ◽  
Innovative Performance ◽  
Knowledge Based ◽  
Opportunistic Behaviour ◽  
Proposed Model ◽  
New Finding ◽  
The Relationship

Purpose This paper aims to explore the direct effects of open innovation (OI) on firms’ innovative performance, and to examine the moderating effects of knowledge attributes, including knowledge distance, knowledge embeddedness and partner opportunism on this relationship. Design/methodology/approach Survey data of 247 samples from China were used to test the proposed model through hierarchical regression analysis. Findings The findings indicate that the dimensions of OI are positively related to innovative performance. The results also reveal that knowledge distance positively moderates the relationship between inbound OI and innovative performance, whereas knowledge embeddedness negatively affects that relationship. Knowledge embeddedness negatively affects the relationship between inbound OI and innovative performance, whereas knowledge distance positively moderates that relationship. Thus, a new finding is proposed that knowledge attributes could align effectively with specific OI type to achieve superior innovation outcomes. In addition, the empirical results suggest that partner opportunism plays a negative moderating role on the relationship between outbound OI and innovative performance. Originality/value The proposed view that a firm’s innovation outputs will be superior when its knowledge attributes effectively align with OI enriches studies of the OI context and expands the literature of both the resource-based view and the knowledge-based view. Furthermore, this study provides insights into how OI benefits can be influenced by external contexts from the perspective of partners’ opportunistic behaviour.

Influence of sustainability scholarship on competencies – an empirical evidence

2019 ◽  
Vol 61 (3) ◽  
pp. 310-325
Author(s):  
Clare D’Souza ◽  
Silvia McCormack ◽  
Mehdi Taghian ◽  
Mei-Tai Chu ◽  
Gillian Sullivan-Mort ◽  
...  
Keyword(s):  
Multinational Corporations ◽  
Cumulative Effect ◽  
Work Force ◽  
Content Type ◽  
Knowledge Based ◽  
Technical Competencies ◽  
Sustainability Literacy ◽  
Organisational Values ◽  
Development Goals ◽  
High Level

Purpose Curricula is developing from a pure knowledge-based outcome to a more skill-based outcome, with the objective of creating and advancing competencies that meet employer expectations. While the new Sustainable Development Goals (SDGs) demand organisations to change practices and adapt to sustainable goals, there is a lack of understanding in how competencies can enhance these goals. The purpose of this paper is twofold: Study 1 explores competencies related to sustainability required in a work force and examines employer perceptions on the existing literature for competencies. Study 2 empirically tests the influence of sustainability scholarship on non-technical competencies in the work force. Design/methodology/approach A mixed method approach was undertaken. A sample of managers from 39 large Australian organisations participated in the scoping study. This was followed by further interviewing executives from 12 multinational corporations in China to assess the validity of competencies and provide deeper understanding of the issues at hand. The quantitative study analysed a sample of executive responses from 229 multinationals in China using factor and regression analysis to test for the effects of mediation. Findings The research highlights that the underlying competencies regarding sustainability influences the bigger picture within firms for attaining sustainability. The affective and cognitive growth of sustainability scholarship is governed mainly by a firm’s sustainable values. Core organisational values facilitate the development of non-technical competencies. These relationships and their cumulative effect on competencies provide a theoretical framework for acquiring sustainability within organisations. Employees need sustainability scholarship for enhancing sustainability. Sustainability scholarship reflects high-level learning obtained through universities or training. The research found that non-technical competencies such as professional ethical responsibility mediate between core business competencies and sustainability scholarship. Originality/value By exploring employer’s perception of competencies, the study first makes an important contribution in addressing the need to support SDGs by bridging organisational-level competencies and sustainability literacy, which hold significant benefits for practitioners, academia and organisations at large. Second, the theoretical findings strengthen the need for embedding competencies in the curriculum. It conveys the need for sustainability literacy/scholarship to align with organisational training and learning pedagogies, in order to effectively meet industry needs. Third, it provides useful insights on employers’ estimation about workplace competencies and broadens our understanding on the contribution that competencies within organisations make to this end.

Unpacking the relationship between external IT capability and open innovation performance: evidence from China

2020 ◽  
Vol 26 (7) ◽  
pp. 1789-1805 ◽  
Author(s):  
Su-Ming Wu ◽  
Xiu-Hao Ding
Keyword(s):  
Information Technology ◽  
Open Innovation ◽  
Knowledge Integration ◽  
Search Strategy ◽  
Innovation Performance ◽  
External Information ◽  
Content Type ◽  
External Knowledge ◽  
It Capability ◽  
The Relationship

PurposeInformation technology plays a critical role in the open innovation process. The purpose of this study is to explore the inner mechanism of external information technology (IT) capability that affects open innovation performance.Design/methodology/approachIn this paper, responses to 232 questionnaires from different firms were collected in China. Then, the proposed hypotheses were tested using regression analysis by statistical product and service solutions (SPSS).FindingsThe results indicate that external knowledge integration plays a mediating role in the relationship between external IT capability and open innovation performance, openness breadth positively moderates the influence of external IT capability on external knowledge integration and openness depth negatively moderates the relationship between external IT capability and external knowledge integration.Practical implicationsThe results, which are based on Chinese responses, provide useful suggestions for firms in China. To use external IT capability to improve open innovation performance, firms should not only stress the role of external knowledge integration but also consider their search strategy.Originality/valueBoth researchers and practitioners are interested in the relationship between information technology and open innovation. However, the way in which the inner mechanism of external IT capability affects open innovation performance has not been thoroughly researched. Based on knowledge integration theory, the authors construct a model that includes external IT capability, external knowledge integration, search strategy and open innovation performance. The results of this paper confirm the mediating and moderating roles of external knowledge integration and search strategy, respectively.

Acquired, transferred and integrated knowledge: a study of M&A knowledge performance

2018 ◽  
Vol 11 (3) ◽  
pp. 282-305 ◽  
Author(s):  
Rachel Calipha ◽  
David M. Brock ◽  
Ahron Rosenfeld ◽  
Dov Dvir
Keyword(s):  
Knowledge Integration ◽  
Theory Model ◽  
Annual Reports ◽  
Content Type ◽  
Knowledge Based ◽  
Before And After ◽  
And Performance ◽  
The Relationship ◽  
Integrated Knowledge

PurposeThe acquisition of knowledge through mergers and acquisition (M&A) may not create value—usually because the knowledge may not be transferred, or transferred but not integrated. The purpose of this paper to develop and test a theoretical model of knowledge and performance in the M&A process.Design/methodology/approachTheory, model and case analysis.FindingsThe literature review led us to distinguish between three main categories of knowledge along the different stages of the M&A process: acquired knowledge in the pre-merger stage; and transferred knowledge and integrated knowledge in the post-merger stage. The application of the model is illustrated in a case study of technology M&A, which includes data collected from annual reports before and after the merger.Research limitations/implicationsThe model recommends acknowledging the differences between the acquired knowledge, transferred knowledge and integrated knowledge when examining the relationship between knowledge and performance in M&As. In addition, the model suggests considering several factors that influence future knowledge integration in the pre-merger stage. Ignoring the three categories and the factors may be the reason for the reports of previous studied stating that the acquisition of knowledge-based resources is associated with negative announcement returns to the acquiring firm.Originality/valueThe paper presents new procedures to measure knowledge, collecting data on R&D employees by using annual reports. In addition, the paper suggests adding “in-process R&D” as an “Acquired Knowledge” measure.

scholarly journals A knowledge-based view of analytics capability in purchasing and supply management

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mikael Öhman ◽  
Ala Arvidsson ◽  
Patrik Jonsson ◽  
Riikka Kaipia
Keyword(s):  
Theoretical Explanation ◽  
Supply Management ◽  
Primary Data ◽  
Structured Interviews ◽  
Content Type ◽  
Knowledge Based ◽  
Prior Literature ◽  
Multiple Case ◽  
Analytics Capability

PurposeThe purpose of this study is to elaborate on how analytics capability develops within the PSM function. This study is an in-depth exploration of how analytics capability develops within the purchasing and supply management (PSM) function.Design/methodology/approachA multiple case study was conducted of the PSM function of six case firms, in which primary data were collected through semi-structured interviews with PSM analytics stakeholders. The data were analyzed based on an analytics capability framework derived from the literature. Cases were chosen based on them having advanced PSM practices and ongoing analytics projects in the PSM area.FindingsThe findings shed light on how the firms develop their analytics capability in the PSM functional area. While we identify several commonalities in this respect, the authors also observe differences in how firms organize for analytics, bringing analytics and PSM decision-makers together. Building on the knowledge-based view of the firm, The authors offer a theoretical explanation of our observations, highlighting the user-driven side of analytics development, which has largely been unrecognized by prior literature. The authors also offer an explanation of the observed dual role that analytics takes in cross-functional initiatives.Research limitations/implicationsThe exploratory nature of our study limits the generalizability of our results. Further, our limited number of cases and interviewees indicate that there is still much to explore in the phenomenon of developing analytics capability.Practical implicationsOur findings can help firms gain a better understanding of how they could develop their analytics capability and what issues they need to consider when seeking leveraging data through analytics for PSM decisions.Originality/valueThis paper is, to the best knowledge of the authors, the first empirical study of analytics capability in PSM.

scholarly journals Socioeconomic development in the context of Uruguay: a knowledge-based approach

2017 ◽  
Vol 27 (5) ◽  
pp. 476-494 ◽  
Author(s):  
Abel Duarte Alonso
Keyword(s):  
Tacit Knowledge ◽  
Socioeconomic Development ◽  
Knowledge Integration ◽  
Explicit Knowledge ◽  
Developing Economies ◽  
Theory Of The Firm ◽  
Public And Private ◽  
Content Type ◽  
Face To Face ◽  
Knowledge Based

Purpose The purpose of this exploratory study is to examine the relevance and impact of knowledge in the context of Uruguay’s present and future socioeconomic development through the lens of the knowledge-based theory of the firm (KBTF). Design/methodology/approach The perspectives of 47 key informants, predominantly representatives of public and private Uruguayan institutions, including chambers of commerce and producer associations, were gathered through unstructured, face-to-face interviews. Findings Aligned with the KBTF, the significance of tacit knowledge, complemented with explicit knowledge, was revealed, particularly in the more traditional industries. Indeed, industry-based (tacit) knowledge evolving for generations has been strengthened by innovative practices, enhancing the appeal and image of key commodities and the nation’s exports. Additional elements highlighted in the KBTF, such as problem-solving, knowledge integration and application and knowledge specialisation, were identified. Originality/value Essentially, the study highlights the different associations between the KBTF, the various forms of acquiring knowledge (tacit, explicit), innovation and resulting impacts on food quality and increased product recognition for a developing economy. Moreover, the findings, which illustrate that crucial improvements can be achieved through knowledge-based approaches, could also be considered in the context of other emerging economies that are aiming to attain further socioeconomic development through maximising the benefits of knowledge. In addition, the study addresses a theme that has been sporadically presented in the academic literature, especially when studying developing economies and their industries.

A framework of interfirm open innovation: relationship and knowledge based perspectives

2018 ◽  
Vol 33 (2) ◽  
pp. 240-250 ◽  
Author(s):  
Gregory J. Fisher ◽  
William J. Qualls
Keyword(s):  
Open Innovation ◽  
Future Research ◽  
Content Type ◽  
Critical Dimensions ◽  
Knowledge Based ◽  
Innovation Activities ◽  
Theoretical Perspectives ◽  
Research Propositions ◽  
The Relationship ◽  
Practical Implications

Purpose This manuscript aims to integrate the relationship and knowledge-based theoretical perspectives of open innovation to provide a framework that identifies and classifies eight critical dimensions that influence the effectiveness of interfirm open innovation. Design/methodology/approach The literature on interfirm open innovation is reviewed. Internal firm factors and external interfirm factors of open innovation are explored. Findings The manuscript identifies four internal firm factors of absorptive capacity, control of knowledge input, relational capability and coordination capability. Further, the synthesis identifies four external firm factors of distribution of knowledge input, appropriation of knowledge output, network position and network diversity. Practical implications The organizing framework facilitates the development of eight research propositions to guide future empirical investigation. Moreover, the findings aid managers in understanding what dimensions they should consider to improve the effectiveness of their interfirm open innovation activities. Originality/value By considering both the relationship and knowledge-based perspectives, the manuscript integrates various perspectives of open innovation to provide direction for practicing managers and for future research on interfirm open innovation.

Know to grow: the role of knowledge integration in marketing dynamic capabilities

2019 ◽  
Vol 13 (1) ◽  
pp. 171-190
Author(s):  
Xun Zhang ◽  
Biao Xu
Keyword(s):  
Indirect Effect ◽  
Dynamic Capabilities ◽  
Knowledge Integration ◽  
Learning Culture ◽  
Institutional Distance ◽  
Path Modeling ◽  
Content Type ◽  
International Firms ◽  
Knowledge Based ◽  
Knowledge Depth

Purpose Based on the knowledge-based view, this paper aims to uncover the formation mechanism of marketing dynamic capabilities (MDCs) in international firms and to examine the moderating effects of learning culture, organizational structure and institutional distance on knowledge and knowledge integration. Design/methodology/approach This study used a survey of 223 Chinese international firms and applied partial least squares path modeling to test the conceptual model. Findings The results indicated that both market knowledge dimensions (i.e. knowledge breadth and knowledge depth) and knowledge integration constitute important sources of MDCs. Specifically, knowledge breadth has direct and indirect effect on MDCs, while knowledge depth has indirect effect on MDCs; knowledge integration mediates the effects of knowledge dimensions on MDCs. Formalization and institutional distance significantly moderate the relationship between the breadth of knowledge and knowledge integration, whereas the learning culture shows little moderating effect on the above paths. Originality/value The authors identify an association between the knowledge-based view and the dynamic capability view, suggesting that a firm’s essential capability of knowledge integration constitutes a genesis of MDCs. In addition, while knowledge breadth strengthens MDCs, knowledge depth carries no direct effect, indicating that the attributes of knowledge have asymmetric influences on MDCs. The indirect effects of knowledge on MDCs through knowledge integration vary under different organizational conditions and institutional distances.

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