scholarly journals Structural Capital Development and Intra-Organizational Integration of Premium Restaurants In Rivers State, Nigeria

2021 ◽  
Vol 9 (12) ◽  
pp. 2797-2803
Author(s):  
Obiora, Judipat Nkiru

The imperatives of intraorganizational integration anchor on the establishment of systemic features necessary for organizational effectiveness and efficiency. Such outcomes border on the support and framework advanced by the structural components of the organization, and the extent to which infrastructures and norms serve the goal of improved service quality and delivery especially within the hospitality industry. This paper identified structural capital development as a significant predictor of intraorganizational integration (communication and knowledge sharing) in premium restaurants in Rivers State – thus, reinforcing the institutional theory on the criticality of learning and the embodiment of external values and considerations in shaping or defining organizational structures, routines and policies. The findings however indicate that structural capital does not influence cohesion within the premium restaurants. In conclusion, emphasis is placed on the imperatives of informed change activities channelled towards organizational infrastructure and functions; such that anchor on the unique characteristics or attributes of the environment; thus enabling a more harmonic and systemic outcome for the internal as well as external features of the organization  

2013 ◽  
Vol 26 (2) ◽  
pp. 43-63 ◽  
Author(s):  
Richard J. Goeke ◽  
Yvonne Lederer Antonucci

Business Process Management (BPM) can improve organizational effectiveness and efficiency by optimizing the performance of cross-functional processes. Despite its potential, BPM deployment success has been mixed, due in part to the substantial changes required within the organization. Three changes considered necessary for BPM deployment success include a properly defined business process organizational infrastructure (complete with formal positions and competencies), boundary-spanning process ownership, and boundary-spanning process governance. However, given that BPM has largely been driven by practitioners, deployment details often vary by company. The present research examined the extent that these deployment details were industry related, and found significant differences between the manufacturing and service sectors in terms of organizational infrastructure and process ownership. These findings provide further evidence that a ‘one-size-fits-all’ approach to BPM does not exist, and that differences in BPM deployment decisions can be related to industry sector.


1999 ◽  
Vol 5 (1-2) ◽  
pp. 145-160
Author(s):  
Ivanka Avelini Holjevac ◽  
Ana Marija Vrtodušić

Service quality has been a major preoccupation of the hospitality industry throughout the 1980s and the early 1990s. Quality management systems have been clearly identified as a means of increasing the professionalism and social competence of staff, while developments such as customer care programs and quality teams have produced notable improvements in the effectiveness and efficiency. Starting from the main economic goal of making profit in each enterprise, it is necessary to measure and to evaluate effectiveness and efficiency. The aim of this paper is to emphasize the importance and necessity of measuring two aspects of the quality of business success: effectiveness (hotel market success) and efficiency (hotel economy). The paper defines effectiveness and efficiency as well as key ratios for measuring and evaluating those two aspects of quality of business success.


Author(s):  
Eric Kong

Social enterprises are a hybrid form of organizations that enact nonprofit and for-profit activities simultaneously. Like their nonprofit and for-profit counterparts, social enterprises are facing the same challenges, if not more, in a turbulent economy. This chapter aims to examine how structural capital assists social enterprises in the development and management of human capital in today's competitive environment. Based on 22 qualitative in-depth semi-structured interviews across 10 social enterprises and nonprofit organizations that perform social entrepreneurship in Australia, the findings suggest that structural capital helps social enterprises in facilitating human capital development and management for innovation. Thus, the study contributes to the literature by arguing that structural capital plays an essential role in social enterprises. Strategies should be developed for a more balanced development of intellectual capital if an intellectual capital-based view of the firm is to be fully integrated.


2015 ◽  
Vol 21 (4) ◽  
pp. 781-784 ◽  
Author(s):  
Dezie L. Warganegara ◽  
Michael W. Hadipoespito ◽  
Jesica Indah

The objective of this study is to test the relationship between intellectual capital (IC) and the profitability. IC is an intangible asset that has been acknowledged by various researchers to be the most important asset of a firm and its roles are to shape and integrate tangible assets into value creation processes. In this study, IC was proxied by VAIC and the operating performance was represented by ROA, OPM, and ATO. The sample in this study consists of Indonesian firms in the hospitality industry between the year of 2007 and 2011. This study found out that IC had limited role in driving profitability of a firm. When VAIC was broken down into tangible assets (VACA) and intangible assets (VAHU and STVA), the most dominant which is pushing the profitability of companies is still tangible assets. VACA is even comparable with size and leverage in getting firms profitable. Human capital (VAHU) is the weakest link in value creation of the firms at the hospitality industry in Indonesia. Finally, structural capital (STVA) increases productivity only through reduction of the costs in doing businesses not in revenue increases.


1983 ◽  
Vol 13 (3) ◽  
pp. 66-70 ◽  
Author(s):  
Alwyn P. Moerdyk

In this paper a look is taken at organizational effectiveness in terms of a Person-Environment (P-E) match and it is argued that the various approaches to the improvement of on-the-job performance focus either on changes at the individual level (‘fitting the man to the job’) or at the organizational level (‘fitting the job to the man’). Furthermore it is also argued that these interventions occur at either a global preventative level or at a localized remedial level. The resulting 2 × 2 classification of four basic strategies for enhancing P-E match are discussed and evaluated. It is concluded that in a mixed-economy situation, such as occurs in South Africa at present, attention should be given to adapting organizational structures and job processes to make them more compatible with the needs and values of the local work force.


Author(s):  
Igor Zvarych ◽  
Olena Zvarych

This article highlights current issues of effectiveness and efficiency of the public administration system. Using systemic and synergetic approaches, methods of analysis and synthesis, induction and deduction, comparative analysis it is established that the effectiveness of management is a result compared with the cost of achieving it (they include not only direct costs of management, but also implementation management decisions). At the same time, the tools of public administration can be divided into four types: organizational structures; belief; rules; financial resources, and their capabilities – two: external, which include the legal framework, leadership and resources, and internal in the composition of people, processes and strategies. At the same time, its effectiveness should be assessed in two ways: on the one hand, by assessing the available opportunities and the extent to which they are used to achieve organizational results (socalled internal efficiency), and on the other – by assessing the final achievements (external). The organizational results of public administration should be considered in two aspects. On the one hand, it is the implementation within the legal framework in accordance with the chosen strategy and under a certain guidance of such opportunities as resources, which means their allocation in accordance with the goals and objectives of the organization; processes and structures, which means their organization to achieve goals and objectives; and people, is the change of certain human factors, the emergence or resolution of existing conflicts, and so on. At the same time, the criteria for the effectiveness of public administration: the purposefulness of the organization and functioning of the public administration system; spending time on management issues and management operations; the state of functioning of the public administration system, its subsystems and other organizational structures; the complexity of the organization of the subject of public administration, its subsystems and units; the cost of maintaining and ensuring the proper functioning of such a management system. Therefore, based on the most common interpretation of the concept of efficiency, it is considered as a result compared with the cost of obtaining it. At the same time, the efficiency of management is a relative characteristic of a particular social governing system, reflected in various indicators that have both quantitative and qualitative features, the achievement of which is especially important in the development of modern civilized system market relations in modern Ukraine and its fustified relentless European integration aspirations.


2020 ◽  
Vol 5 (12) ◽  
Author(s):  
Kenneth Nweke ◽  
Eunice Etido-Inyang

This research examined the nature of arms proliferation and militancy in the administrations of Governors Chibiuke Rotimi Amaechi and Ezenwo Nyesom Wike in Rivers State, Nigeria. The objectives were to determine the nature of arms proliferation and militancy in Rivers State in the two administrations. This research became necessary owing to the increasing rate of insecurity in Rivers State. The inability of security agencies to mitigate the security challenges confronting the State and the politicisation of the security of the State makes this research inevitable. Two key areas of concerns were discernable. First, the proliferation of Small Arms and Light Weapons (SALW) in the State has led to militancy of destructive proportion. Second, arms proliferation and militancy have undermined socio-economic and political development of the people of the State. The security challenges arising, therefore, have created an inhabitable state triggered by fear, intimidation, armed robbery, assassinations, cultism, kidnapping for ransom, arms smuggling, political thuggery, electoral violence, intimidation and destruction of lives and property across the 23 local government areas of the State. The Frustration-Aggression theory and the Realist Theory were used to establish a correlation between arms proliferation and militancy, on one hand, and deprivation, marginalisation, environmental degradation and lack of physical and human capital development for sustainable livelihood of the people of Rivers State which triggered arms proliferation and militancy in the state, on the other hand. This study used descriptive research design to examine the nature and justification, through psychological approach of comparison, of arms proliferation and militancy in both Amaechi and Wike’s administrations. A trend analysis, through historical investigation, was also used to determine the nature of arms proliferation and militancy prior to Amaechi’s administration in 2007. Secondary data were mostly used. Through content analysis and review of relevant literature, this research observed that the upsurge of arms proliferation and militancy in Rivers State started as part of the agitation for resource control and self-determination of the Niger Delta people. Redistribution of arms to political thugs and cultists after the 2009 Federal Government’s Amnesty which has made elections in Rivers State nasty, bloody and brutal, and lives useless and short, instigated the new waves of arms proliferation and militancy in Rivers State under Amaechi and Wike’s administrations. This research concluded that unless there are conscious efforts by the State Actors to comprehensively mop-up of arms and ammunition in Rivers State and bring pepertrators of these heinous crimes to book, the search for peace, stability, and security of lives and property of Rivers State people and residents alike would be too far to realise.


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