Citizen Science in Information Systems Research: Evidence From a Systematic Literature Review

This paper introduces an initial effort towards developing a framework for writing an effective literature review. The target audience for the framework are novice IS researchers or other researchers who are constantly struggling with the development of an effective literature-based foundation for the proposed research. The proposed framework follows the systematic data processing approach comprised of three major stages: 1) inputs (literature gathering and screening), 2) processing (Blooms Taxonomy), and 3) outputs (writing the review). This paper provides the rationale for developing a solid literature review and addresses the central stage, processing the literature. The paper concludes by providing arguments for the value of an effective literature review as well as implications for future work in this proposed framework.

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Workaround behaviour in information systems research

Revista de Gestão ◽

10.1108/rege-12-2017-0015 ◽

2018 ◽

Vol 25 (4) ◽

pp. 430-446

Author(s):

Aline de Vargas Pinto ◽

Antônio Carlos Gastaud Maçada ◽

Gabriela Labres Mallmann

Keyword(s):

Information Systems ◽

Literature Review ◽

Theory And Practice ◽

Content Type ◽

Systems Research ◽

Time Period ◽

Information Systems Research ◽

Two Stages ◽

Methodological Aspects ◽

Selection Of

Purpose The purpose of this paper is to provide an analysis of the studies about workaround behavior in the Information Systems (IS) area, addressing its positive and negative aspects and raising the key related issues. Design/methodology/approach A systematic literature review was conducted to verify how workaround behavior has been approached in IS studies. A qualitative method was adopted and implemented in two stages: selection of articles from the time period 2007-2017 in the databases Web of Science, ScienceDirect and Scopus and analysis of the selected articles. Findings The results showed that many studies have been concerned with identifying the principal reasons for the manifestation of workaround behavior and the measures taken to reduce its impacts. Many studies from international journals examined the implementation of an ERP along with the workaround behavior. The need to expand the national studies on workaround behavior is emphasized, because the majority of the identified studies are international. Research limitations/implications The key limitation is related to the period of analysis, because only articles published since 2007 were selected. Practical implications This paper contributes to both theory and practice, bringing relevant concepts about workaround behavior, and corroborating the importance of the studies on workaround in the IS area. The literature review of the 20 articles analyzed reveals the main features in each article, such as theoretical and methodological aspects that support the research. Based on this analysis, a conceptual map was developed presenting the most relevant points about workaround behavior, where the causes, the negative and positive consequences, the types of solutions and the organizational and individual impacts are presented. Originality/value Research into workaround behavior has increased in recent years, however very few studies have been conducted in Brazil. To the best of the authors' knowledge, no articles regarding Brazil and this subject were published between 2007 and 2017. Thus, this paper seeks to redress this imbalance.

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