Servant leadership’s dimensions and deviant workplace behavior: Perspective at five-star hotels in Jakarta Indonesia

2021 ◽  
Vol 8 (1) ◽  
pp. 56-67
Author(s):  
Netania Emilisa ◽  
Rastri Kusumaditra

This investigation intends to figure out the implementation of servant leadership’s dimensions to deviant workplace behavior. The data utilized in this investigation is primary data, the content of a questioner filled by employees. The sample collection was carried out utilizing the purposive sampling technique and collected 213 samples. The techniques that were used to analyze this investigation are instrumental tests such as validity and reliability and multiple linear regressions with SPSS 25. Servant leadership variables have seven dimensions, which are emotional healing, creating value for the community, conceptual skills, empowering, helping subordinates grow and succeed, putting subordinates first, and behaving ethically. Deviations made against the company as violating existing norms and regulations will threaten the sustainability of the company. The results prove that all the dimensions of servant leadership have a negative significant effect on deviant workplace behavior. It shows that a great supervisor must find out the career objectives of a staff member. This can be accomplished by improving employees to stay to expand and improve, such as preparing practice, unique adventures in terms of ability to enhance personality-character to diminish employee aim to have deviant activities.

Jurnal Ecogen ◽  
2019 ◽  
Vol 1 (4) ◽  
pp. 925
Author(s):  
Aulia Agusatria ◽  
Abel Tasman

This study aims to analyze the factors forming the marketing mix at BNI Syariah customers in Padang Branch. This type of research is quantitative descriptive. The population of this research is customers of Islamic banks in the city of Padang with a sample of 100 customers obtained using Slovin formula. The sampling technique is accidental sampling. Research data are primary data collected by questionnaire. Instrument testing uses validity and reliability tests. Data were analyzed by descriptive analysis and factor analysis. The results of the study showed that of the eight factors there were six factors that influence the form of the marketing mix for customers of the BNI Syariah branch of Padang Branch.Keyword: Marketing Mix


2021 ◽  
Vol 19 (1) ◽  
pp. 445-455
Author(s):  
Bakri Hasanuddin ◽  
Mustainah M ◽  
Pricylia Chintya Dewi Buntuang

This study aims to investigate the influence of servant leadership on job satisfaction with individual character as a moderating variable. It used a quantitative approach with multiple linear regression analysis. The population of this study were employees of the Central Sulawesi province industry and trade office. It involved 72 samples selected using a purposive sampling technique. The results showed that servant leadership significantly influence job satisfaction with a value of 82.5%. The most significant factor affecting job satisfaction is wisdom (correlation coefficient = 0.863) in which the higher the wisdom, the higher the job satisfaction. The next factor is persuasive mapping in which the higher the persuasive mapping, the higher the job satisfaction (correlation coefficient = 0.697). Then, it was followed by altruistic calling with the correlation coefficient value of 0.524 in which the higher the altruistic calling, the higher the job satisfaction. The last is emotional healing with a correlation coefficient value of 0.291 in which the higher the emotional healing, the higher the job satisfaction. On the other hand, organizational stewardship is the only factor does not influence the job satisfaction (correlation coefficient = 0.009).


2020 ◽  
Vol 3 (1) ◽  
pp. 87-105
Author(s):  
Lilis D Hadaliah ◽  
Sri Maryani

This research aims to analyse the practice of halal labels as well as the process of consumer choice when choosing Halal products at Indomart Panumbangan. The data used in the study is primary data and secondary data. Primary Data is obtained directly from the survey dissemination to the research respondent. Secondary data is derived from literature, journals, or data related to research purposes. The population in this study is the consumer of Indomart Panumbangan, a sampling technique is a simple random sampling, a sampling of 50 people. Methods for collecting data using questionnaire or poll. The data analysis techniques in this study are validity and reliability tests, simple linear regression analyses as well as linear coefficient (R) analyses and determinations (R2).  The results of the study showed the halal Label on each packaged food product offered at Indomart Panumbangan 90% of the official halal Label, the rest of which are labeled halal but not in accordance with the provisions of LPPOM MUI. The selection process on products labeled halal, consumers influenced cultural factors. From a variable X R2 test (Halal label) it affects 29.8% against Y (consumer choice). From simultaneous test results and variable X partial tests significantly affect the consumer's preference (Y).


2016 ◽  
Vol 9 (1) ◽  
pp. 179
Author(s):  
Muafi Muafi

Purpose: We attempted to empirically examine the fitness level of enterprises CSR strategy and its context with contingency and configuration approach. Furthermore, we used 213 CSR managers of state-owned enterprises in Indonesia as samplesDesign/methodology/approach: We used the purposive sampling technique to examine the data, also the contingency and configuration approach are measured with regression Euclidean distance.Findings: The result of the configuration and contingency approach has shown fit between CSR strategy and elements of contingency such as socialization tactic and time orientation. This condition also emerges on proactive CSR strategy and reactive CSR strategy, However, there are limitations of this study: an existence of the influence of the situation and condition when this study takes time; there is a concern on the result of not generalizing population, also the organizational performance only considered the size of organizational performance from non financial measure.Research limitation: (a) respondents’ answers are highly influenced by situation and condition when the study takes time. Although validity and reliability tests has shown the right outcome, there is still a possibility of a bias, (b) state-owned companies in Indonesia are represented by CSR manager samples or PKBL with purposive technique so there is a concern on the result for not generalizing population, (c) this research only used primary data through questionnaires. It would be better to combine both primary and secondary data for future researches, (d)  organizational performance only considered the size of organizational performance from non financial measure.Originality/value: There is a methodological contribution in testing the fit of a relationship, both contingency and configuration are superior in terms of research method which used Euclidean distance, and used multivariate fit and bivariate fit linear regression. This research model used systematic approach by testing the fit of a relationship, using deviation from design ideal type for socialization tactic and time orientation or contingency variable that influences organizational performance, hence it could be acknowledged the value of the influence between ideal relationship from CSR strategy, socialization tactic and time orientation.


2021 ◽  
Vol 1 (1) ◽  
pp. 1-10
Author(s):  
Rahdya Iasyah Nindea Tami

Abstract. In recent years, the world of Islamic banking in Indonesia has shown very rapid development, both in terms of the number of new office openings, types of bank businesses and the volume of bank activities they do. Al Salaam SRBs are BPRS that are superior compared to other SRBs in the city of Bandung. However, the level of BPRS Al Salaam's problematic financing (NPF) was the highest among other BPRS. The problematic financing that occurred at the Al Salaam SRB was due to several factors and processes that did not occur quickly, where these factors could be sourced from bank management aspects as well as customer aspects. This study aims to identify the Internal and External Factors that determine Non-Performing Financing (NPF) in mudharabah financing at Al Salaam Bandung Branch. This type of research used in this research is quantitative descriptive research with survey methods. The survey method was carried out by interviewing and distributing questionnaires to 10 respondents namely 5 bank management parties and 5 customers. Sampling is done by simple calculations using purposive sampling technique. Data sources used in this study consisted of two types, namely secondary data and primary data. The analytical method used is the Likert scale analysis method. Test requirements analysis using validity and reliability tests are assisted using the SPSS program. The results showed that aspects of bank management from the perspective of bank employees and customers are at sufficient intervals to determine the occurrence of problematic financing or NPF while customer aspects from the perspective of bank employees and customers themselves are at intervals determining the occurrence of problematic financing or NPF.   Abstrak. Pada tahun-tahun terakhir ini dunia perbankan Syariah di Indonesia menunjukkan perkembangan yang sangat pesat, baik dilihat dari jumlah pembukaan kantor baru, jenis usaha bank dan volume kegiatan bank yang dilakukannya. BPRS Al Salaam termasuk BPRS yang lebih unggul dibandingkan dengan BPRS lainnya di kota Bandung. Namun demikian, tingkat pembiayaan bermasalah (NPF) BPRS Al Salaam pun paling tinggi diantara BPRS lainnya. Pembiayaan bermasalah yang terjadi di BPRS Al Salaam disebabkan beberapa faktor dan proses yang tidak terjadi secara cepat, dimana faktor tersebut dapat bersumber dari aspek manajemen bank maupun aspek nasabah. Penelitian ini bertujuan untuk mengidentifikasi Faktor Internal dan Eksternal yang menentukan Non Performing Financing (NPF) pada pembiayaan mudharabah di BPRS Al Salaam Cabang Bandung.Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian deskriptif kuantitatif dengan metode survei. Metode survei dilakukan dengan wawancara dan menyebarkan kuisioner kepada 10 responden yaitu pihak manajemen bank sebanyak 5 orang dan pihak nasabah sebanyak 5 orang. Pengambilan sampel dilakukan dengan perhitungan sederhana menggunakan teknik purposive sampling. Sumber data yang digunakan dalam penelitian ini terdiri dari dua jenis yaitu data sekunder dan data primer. Metode analisis yang digunakan adalah metode analisis skala likert. Uji persyaratan analisis menggunakan uji validitas dan reabilitas dibantu menggunakan program SPSS.Hasil penelitian menunjukkan bahwa aspek manajemen bank menurut perspektif karyawan bank maupun nasabah berada pada interval cukup menentukan terjadinya pembiayaan bermasalah atau NPF sedangkan Aspek nasabah menurut perspektif karyawan bank maupun nasabah itu sendiri berada pada interval menentukan terjadinya pembiayaan bermasalah atau NPF.


2016 ◽  
Vol 5 (2) ◽  
pp. 175
Author(s):  
Ida Perwati ◽  
Sutapa Sutapa

This study aims to look at the effect of variable locus of control, dysfunctional behavior premature sign off and dysfunctional behavior underreporting of time to audit quality in the public accounting firm in Semarang. The study population was the auditors who work in public accounting in Semarang. 2015. The sampling technique in thisstudy using convenience sampling.Jenis data used in this study are derived from primary data from respondents’ answers to the questionnaire that has been distributed on each - each KAP in Semarang. Data quality test results which consist of validity and reliability testing manunjukan that all variables can be said tobe valid and reliable so for the next item - the item on each - each concept is feasible variable is used as a measuring tool. Classical assumption that includemulticollinearity test, heteroscedasticity test, and Uju normality shows that the linear method used to qualify for a statistical test to the regression model. From the results of statistical tests showed that the locus of control with sig.0,147 and behavioral variables sig disfugioal premature sign off with the value sig.0,597, Showing that these two variables did not significantly affect audit quality, and underreporting of time with sig.-.058 , has a negative effecton audit quality.


Jurnal Ecogen ◽  
2020 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Maya Sari ◽  
Agus Irianto

The purpose of this article was to study the effects of reversal of school rules and student participation in scout extracurricular activities on the learning discipline of high school accreditation A students in the city of Padang. This type of research was associative descriptive. The population in this study were 5340 respondents from Private an Accreditation Private Schools in Padang. The sampling technique was a two-stage cluster random sampling. The data used in this study are primary data and secondary data. The technique in collecting data was the form of a questionnaire. The instrument testing used a validity and reliability test. The data analysis techniques used descriptive analysis. Based on the results of this study it can be concluded that (1) there is an effect of student compliance with school rules with student learning discipline (2) there is no relation between student’s participation in scout on the learning discipline (3) Student participation in scout extracurricular influences compliance with school regulations.Keywords: obedience to school rules, scout extracurricular, learning discipline


2021 ◽  
Vol 2 (6) ◽  
pp. 34-44
Author(s):  
Kimeli Matthew Chirchir ◽  
Solomon Letangule

The study sought to assess the influence of teacher performance appraisal and development implementation on the Secondary Students’ Examination Scores in Public Schools in Kenya. The study specifically sought to determine the extent to which the appraisal of Teacher knowledge and application, appraisal on professional development of teachers and the appraisal of teachers' time management on Secondary Students’ Examination Scores among public schools in Kenya. Optimizing descriptive cross-sectional survey research design, the study targeted all secondary school teachers in Kenya. The study adopted a simple random sampling technique using a ratio of 3:1 to ensure all the 200 schools were given a fair chance to participate in the study; further, a purposive sampling technique was also used to identify key informants. Primary data was collected through an online structured questionnaire. Qualitative and quantitative analysis was done by use of descriptive and inferential statistics respectively. The study concluded that appraisal of teachers' continuous professional development, appraisal of teachers' knowledge and application and the appraisal of teachers' continuous time management greatly influences their performance hence improving students' academic performance. The study recommends the enhancement of TPAD during the next review phase to embrace and connect parameters in the appraisal tool and students’ examination scores. Further, TSC in liaison with the ministry of education and the respective school principals should take deliberate effort to plan and set aside funds to enhance professional training, workshops, seminars, and conferences through which the teachers will be enlightened on how to enhance their professional knowledge and application while considering independent evaluators to enhance credibility, validity and reliability of teacher rating.


Author(s):  
Siti Saniah ◽  
Bambang Yudi Ariadi ◽  
Harpowo Harpowo

The purpose of this study are as follows: 1. To find out the quality of products to consumers satisfaction Pesen Kopi Malang 2. To find out the brand of consumer satisfaction Pesen Kopi Malang 3. To find out loyalty to consumers satisfaction Pesen Kopi Malang. This research was conducted at Malang Coffee Pesen Coffee Shop in January-February 2020. The type of data used in this study is quantitative data obtained from the distribution of questionnaires. The sampling technique is using accidental sampling. Sampling amounted to 75 respondents. Data collection techniques are primary data and documentation. Data analysis methods used were validity and reliability tests, to analyze the PLS Warp. The results of the path coefficients and P values on customer satisfaction are only variables X3 (loyalty) which are significant, that is <0.001 <0.05 and X1 (product quality), X2 (brand) is not significant.


Jurnal Ecogen ◽  
2019 ◽  
Vol 2 (2) ◽  
pp. 197
Author(s):  
Nur Azizah ◽  
Elvi Rahmi

The purpose of this article is to analyze the effect of student perceptions about the role of micro teaching courses on student teaching readiness. This type of research is quantitative descriptive. The population of this research is the 2014 UNP FE Economics Education students who have completed the micro teaching course and the Education Field Experience Program course totaling 84 people. The sampling technique is saturated sampling (total sampling) so that the entire population is sampled. Research data are primary data collected by questionnaire. Instrument testing uses validity and reliability tests. Data were analyzed by descriptive and inductive analysis using normality test, heterocedasticity test, hypothesis testing using simple regression, t test and coefficient of determination with α = 0.05. The results showed that there was a significant and positive influence between students' perceptions of  the role of micro teaching courses on student teaching readiness, namely sig 0,000 <0,05. Keywords: Perception, Role, Micro Teaching, Teaching Readiness


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