scholarly journals Personal leadership as an antecedent of servant leadership amongst bank managers in South Africa

2021 ◽  
Vol 19 ◽  
Author(s):  
Clement Bell ◽  
Lia M. Hewitt
Author(s):  
Gordon E. Dames

This article proceeds from the aim to revitalise the value of a service ethic for human well-being and the common good of all. The service delivery crisis in South Africa and Africa forms the context. A contemporary example of an embodied practical theology of service is offered, followed by a theological and social analysis of service delivery in South Africa. A theoretical service ethic framework with special reference to practical theology as a living Christopraxis is discussed. Finally, the value of diaconology as a science of service is presented, followed by the conclusion.


Author(s):  
Micheal M. Van Wyk

International political, social, economic and religious developments influence how local communities operate. The South African church society is influenced by such developments taking place globally and which clearly influence how local churches function. This article explores the role of the contemporary church as a ‘reformation agency’ in enhancing a socially transformative agenda in South Africa. A qualitative research approach – an interpretative phenomenology design – was employed to negotiate a shared understanding through conversation and intersubjective meaning-making with church ministers, with the primary focus being their subjective experience of the changing role of the church in enhancing a transformative agenda in a South African context. A purposive sampling (n = 6) consisted of local church leaders who participated in the face-to-face and telephonic semi-structured interviews to achieve the purpose of the study. The findings clearly show that deliberate and intentional actions by churches allow them to become a voice for the marginalised, to create spaces for searching for excellence and to increase the quality of servant leadership, all as vehicles for transforming church society. Furthermore, servant leadership is a social phenomenon, a philosophy-in-practice aimed at leading by example to achieve a common goal. To accomplish this, church ministers are required to spearhead the challenge as a prerequisite to creating ‘lived experienced’ opportunities for members as an inward-outward spiritual journey. Finally, church leaders believed that transformation is a secular dimension, but that it can also be aligned towards God’s redemption plan and enhancing a socially just transformation agenda. Ultimately, this study proposed several recommendations to allow the local church to be relevant in practicing and promoting stronger unity and reconciliation amongst all churches nationally and globally.


2018 ◽  
Vol 39 (1) ◽  
Author(s):  
Mookgo S. Kgatle

The aspects of the political leadership in South Africa discussed in this article include, among others, abuse of power, corruption and lack of public accountability. In response to these aspects, the article demonstrates that servant leadership is an urgent style for the current state of political leadership in South Africa. The article discusses key aspects of the current political leadership in South Africa as a point of departure. The article also discusses the theological foundation and key principles of servant leadership in order to apply them to the current state of political leadership in South AfricaIntradisciplinary and/or interdisciplinary implications: Servant leadership principles as outlined from a theological point of view are applied to the aspects of political leadership in South Africa.


2020 ◽  
Vol 32 (6) ◽  
pp. 2055-2074
Author(s):  
Alireza Nazarian ◽  
Peter Atkinson ◽  
Pantea Foroudi ◽  
Dilini Edirisinghe

Purpose Managers of independent hotels need to maximise organisational citizenship behaviour (OCB) among employees to gain sufficient competitive advantage in an increasingly competitive environment, so it is important to understand what affects it. To achieve this, the purpose of this paper is to test if servant leadership, OCB and other related constructs have the same relationships between them in two contrasting parts of the world. Design/methodology/approach Survey data were gathered from managers of independent hotels in Spain (451) and Iran (429). Spain was selected because it is a developed country that is a leading destination for tourists. Iran was chosen as a contrast, as it is a developing country with a growing tourist industry. Findings The findings show that Spain and Iran demonstrate different patterns of relationships in the selected variables, suggesting that Iranians trust their leaders more than the organisational systems, whereas the Spanish trust organisational systems more than their leaders. These results are consistent with Spanish culture having higher individualism than Iranian culture. They are also consistent with Iranian culture prioritising traditional values, such as personal loyalty to managers, and Spanish culture prioritising modern values, such as impersonal rules and objective processes. Research limitations/implications This study suggests that leadership and justice affect OCB in different ways where modern values prevail compared to where traditional values prevail. It suggests that managers of independent hotels in Iran should follow the example of Spanish hotel managers by adopting more objective and fair procedures while showing that inward investors and expatriate managers in Iran should be aware of the importance of personal leadership style. Further research is needed in different countries and regions to improve the generalisability of our findings. Originality/value This study contributes to the literature on the application of the servant leadership construct, which was developed in the West, to other regional contexts. It also adds to the literature of independent hotels, which is an important yet under-researched part of the hospitality industry.


2013 ◽  
Vol 39 (2) ◽  
Author(s):  
Bright Mahembe ◽  
Amos S. Engelbrecht

Orientation: Servant leadership is a value-based leadership practice that plays a critical role in team effectiveness and organisational success.Research purpose: The goal of the study was to validate the Servant Leadership Questionnaire(SLQ), which Barbuto and Wheeler developed, on a South African sample.Motivation for the study: The literature is replete with evidence of the role of follower focused leadership practices in improving team effectiveness, employee engagement and organisational success. We need to complement these efforts with psychometrically sound measuring instruments.Research design, approach and method: The authors drew a convenience sample of 288 school teachers from schools in the Western Cape Province of South Africa. They used the SLQ that Barbuto and Wheeler developed to measure servant leadership.Main findings: The authors found high levels of reliability for the sub-scales of the latent variables. They found good fit with the data for the measurement model of the five latent servant leadership dimensions (altruistic calling, persuasive mapping, emotional healing, wisdom and organisational stewardship) through confirmatory factor analyses (CFA). They obtained reasonable fit for the first- and second-order servant leadership CFA. The authors concluded that the SLQ shows reasonable fit.Practical/managerial implications: The SLQ showed evidence of reliability and construct validity. It can contribute to the scientific selection and development of education leaders in South African schools.Contribution/value add: Servant leadership incorporates a service ethic that fosters participatory management, teacher development and team building. The department of education should increase team effectiveness in schools by selecting and developing servant leadership.


2014 ◽  
Vol 1 (1) ◽  
pp. 88-95
Author(s):  
Hester Nienaber

The issue of effective school governance ensuring quality in education in South Africa is often raised in the literature. Some authors are of the view that the current form of school governance is sophisticated and complex. A question that arises is whether school governing board members have the skills to effectively discharge their responsibility. Literature suggests training as a means of capacitating members to be able to effectively do so. However, limited success is achieved with training. The question thus arises whether the training is perhaps too limited. Servant leadership is examined as an alternative to empower members of school governing bodies to effectively discharge responsibilities. According to servant leadership, all members of a group/community, irrespective of designation, can contribute to the betterment of the group/community.


1985 ◽  
Vol 16 (4) ◽  
pp. 185-194
Author(s):  
P. L.S. Ackermann ◽  
W. P.J. Van Rensburg

Factors in considering the granting of credit in consumer banking In this study the authors attempt to identify underlying factors from various evaluation criteria (as observed by bank managers) in considering the granting of credit in consumer banking with regard to the various race groups of the Republic of South Africa. The sample consists of 510 managers from the consumer division of general and commercial banks. With the aid of principal factor analysis six underlying factors are identified with respect to Indians, whereas five underlying factors are identified with regard to coloureds, whites and blacks.


2011 ◽  
Vol 42 (4) ◽  
pp. 57-62 ◽  
Author(s):  
A. Chatbury ◽  
D. Beaty ◽  
H. S. Kriek

This paper examines the relationship between servant leadership and interpersonal trust in South Africa. The results of this empirical investigation, conducted among low level employees and their managers, revealed a statistically significant relationship between servant leadership and interpersonal trust using Spearman’s r-value of 0.664 (p< 0.05). These findings will be discussed in terms of their implications for establishing what kind of leadership model might work at the Base of the Pyramid (BOP) and how this approach might build trust among stakeholders in the informal economy in South Africa.


Author(s):  
Karen Cerff

The study on which this chapter is based investigated whether there is a connection between hope, self-efficacy, and motivation to lead (MTL) in the development of leaders in South Africa. The data collected for the MTL component were gathered using a revised two-factor model of Chan's MTL instrument, comprising the leading for self-benefit factor (MTL-S) and the group-centered leading factor (MTL-G). The revised two-factor model of Chan's MTL instrument is a meaningful redevelopment of Chan's MTL instrument for the South African context and potentially elsewhere in the world. The MTL-G, which comprises seven items, is of particular interest as a scale for measuring altruism. This research makes a contribution to servant leadership by establishing the connection between MTL-G and altruism, and adds a valuable dimension to the research of Patterson. More recent research has emerged, indicating MTL instrument adaptions and revisions in different contexts.


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