Knowledge management processes and innovation performance: The moderating effect of employees’ knowledge hoarding

Purpose The purpose of this paper is to investigate the effect of applying total quality management (TQM) on enhancing knowledge management processes. It also examine the relationship between knowledge management and innovation performance in the Malaysian manufacturing sector. Design/methodology/approach This study used a survey method to test the formulated hypotheses. Therefore, the adopted questionnaire was used as an instrument to collect the needed data. The population of the study consisted of 800 big and medium manufacturing companies listed in Federation of Malaysian Manufacturers (2012). Findings The results of this paper support a positive and significant impact of TQM practice on knowledge management processes. Furthermore, the relationship between knowledge management and innovation performance has been a proved. However, further analysis on dimension level indicates that knowledge acquisition failed to show significant relationship with innovation performance. Originality/value This study addresses one of the recent issues within the Malaysian context of becoming a developed nation, which is innovation performance, specifically for manufacturing companies. To do so, the overlapping relationships among TQM practices, knowledge management, and innovation performance have been tested.

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The Influence of Knowledge Management Processes on Intellectual Capital and Innovation Performance

GATR Journal of Management and Marketing Review - JMMR Vol 4(3) JUL-SEP 2019 ◽

10.35609/jmmr.2020.5.3(6) ◽

2020 ◽

Vol 5 (3) ◽

pp. 179-187

Author(s):

Wendra Wendra ◽

Fadhliah M. Alhadar

Keyword(s):

Knowledge Management ◽

Intellectual Capital ◽

Small And Medium Enterprises ◽

Partial Least Square ◽

Innovation Performance ◽

Management Processes ◽

Apparel Companies ◽

Medium Enterprises ◽

The Impact ◽

Knowledge Management Processes

Objective – Low amounts of management research have taken into account the link between knowledge management processes and intellectual capital in innovation success. This study empirically investigates the mediation role of intellectual capital in the relationship between knowledge management processes and innovation performance. Methodology/Technique – The research questionnaires were distributed to 297 small and medium enterprises wearing apparel companies in Indonesia. The primary statistic methodology for data analysis was Partial Least Square. Findings – The study found that knowledge management processes and intellectual capital significantly influence innovation performance. Furthermore, intellectual capital mediated knowledge management processes impact on innovation performance partially Novelty - IC partially mediates the impact of knowledge management processes on innovation performance. Type of Paper: Empirical. JEL Classification: L67, L25, M19. Keywords: Knowledge Management Processes; Intellectual Capital; Innovation Performance; Small and Medium Enterprises; Wearing Apparel Companies. Reference to this paper should be made as follows: Wendra, W. and Alhadar, F.M. 2020. The Influence of Knowledge Management Processes on Intellectual Capital and Innovation Performance, J. Mgt. Mkt. Review 5(3) 179 – 187. https://doi.org/10.35609/jmmr.2020.5.3(6)

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The Perspective of Human Resource Management Practices as Determinants of Knowledge Management Processes

Proceedings of the 20th European Conference on Knowledge Management ◽

10.34190/km.19.240 ◽

2019 ◽

Keyword(s):

Knowledge Management ◽

Resource Management ◽

Human Resource Management ◽

Human Resource ◽

Management Practices ◽

Management Processes ◽

Human Resource Management Practices ◽

Knowledge Management Processes

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The dynamic relationship of knowledge management processes and project success: modeling the mediating role of knowledge worker satisfaction

Business Process Management Journal ◽

10.1108/bpmj-08-2021-0500 ◽

2021 ◽

Vol 27 (6) ◽

pp. 1657-1676

Author(s):

Anum Shahzadi ◽

Shuangyan Li ◽

Umar Farooq Sahibzada ◽

Mehwish Malik ◽

Roshi Khalid ◽

...

Keyword(s):

Knowledge Management ◽

Project Success ◽

Knowledge Worker ◽

Entrepreneurial Leadership ◽

Content Type ◽

Mediating Role ◽

Management Processes ◽

Worker Satisfaction ◽

Knowledge Management Processes

PurposeConstructed upon a knowledge-based view, the purpose of this paper aims to empirically examine the entrepreneurial leadership impact as knowledge management enabler on knowledge management processes and knowledge management processes on project success. The study further ascertains the mediating role of knowledge worker satisfaction among knowledge management processes and project success.Design/methodology/approachUsing the data collected from 302 project workers from the software industry, China. The research used structural equation modeling (SEM) to analyze the hypothesis relationships using smart-PLS 3.2.9.FindingsThe outcome of the study reveals that entrepreneurial leadership has a substantial significant impact on knowledge management processes, and knowledge management processes influence project success via knowledge worker satisfaction as a mediator both directly and indirectly. Moreover, the study found partial mediation of knowledge worker satisfaction between knowledge management processes and project success.Practical implicationsThe current research identifies that entrepreneurial leadership may play a role in fostering knowledge management processes in project-based organizations (e.g. software industry) that can use the knowledge management processes to increase their chances of project success. More broadly, the current study contributes to the entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success existing literature and strengthens the relationship and suggest that how project manager's value knowledge worker satisfaction and help organizations gain competitive advantage and project success.Originality/valueAlthough there is an increased significance of knowledge management in the software industry, there is a lack of research that examines the enabling factors and outcomes of knowledge management practices. The present study is one of the first studies to ascertain the relationship of entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success. This is one of the initial researches that not only empirically examines the interrelationships among these variables but also enlighten insights into the current literature by instantaneous investigation of the mediating role of knowledge worker satisfaction.

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The impact of adopting e-collaboration tools on knowledge management processes

Management Science Letters ◽

10.5267/j.msl.2019.4.004 ◽

2019 ◽

pp. 1009-1028 ◽

Cited By ~ 1

Author(s):

Fadi Albream ◽

Manar Maraqa

Keyword(s):

Knowledge Management ◽

Management Processes ◽

Collaboration Tools ◽

The Impact ◽

Knowledge Management Processes

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Organizational Culture and Knowledge Management

Journal of Information & Knowledge Management ◽

10.1142/s0219649202000170 ◽

2002 ◽

Vol 01 (01) ◽

pp. 57-63 ◽

Cited By ~ 5

Author(s):

Thou Tin Lim

Keyword(s):

Organizational Culture ◽

Knowledge Management ◽

Cultural Context ◽

Management Practices ◽

Cultural Leadership ◽

Management Processes ◽

New Business ◽

Knowledge Management Practices ◽

The Impact ◽

Knowledge Management Processes

As organizations in Singpore respond to the pressures of globalization, the adoption of knowledge management practices becomes more prevalent. In a hurry to implement this new business paradigm, organizations may have overlooked the influence of the cultural context which is commonly considered one of the pillars of knowledge management in a western-oriented organization. This paper examines what was overlooked by Singapore organizations while moving towards knowledge management. Specifically, it studies the impact of organizational culture on knowledge management processes. A review of literature shows that there is a relationship between cultural factors and knowledge management processes. This relationship is reflected in a research model that helps to answer research questions and to formulate hypotheses for testing. The result indicates that knowledge management should consider not just the technological aspects of implementation but also the cultural, leadership and contextual aspects of an organization.

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