The Role of the Private Sector in Monitoring Health Care Quality and Patient Safety

2003 ◽  
Vol 29 (8) ◽  
pp. 425-433 ◽  
Author(s):  
Lynn A. Blewett ◽  
Stephen T. Parente ◽  
Eileen Peterson ◽  
Michael D. Finch
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
Private Sector ◽  
Health Care Quality ◽  
Care Quality ◽  
Quality And Patient Safety

HEALTHCARE QUALITY & PATIENT SAFETY (HQPS): AN EXPERIENCE AT INDIAN HOSPITAL, MONUSCO, D R CONGO

2021 ◽  
pp. 33-35
Author(s):  
Sushil Kumar ◽  
PK Dash ◽  
Gurdarshdeep Singh Madan
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
Health Care Quality ◽  
Care Quality ◽  
Care Staff ◽  
Health Care Staff ◽  
Safety Standards ◽  
Quality Patient Care ◽  
Safety And Health ◽  
Quality And Patient Safety

Maintaining health care quality and patient safety standards are essential for providing high quality patient care while ensuring safety to both patient and health care staff. DHMOSH requires all UN medical establishments to comply with HQPS standards which are derived from JCI specication. Our hospital is highest eld medical echelon in the UN. Patient safety and health care quality is not a destination but a continuous journey and this article intends to share the journey of the hospital through challenges faced, undergoing course correction and nally successfully undergoing HQPS assessment during ongoing COVID-19 pandemic.

scholarly journals Quality of health care and patient safety in extreme adversity settings in the Eastern Mediterranean Region: a qualitative multicountry assessment

2021 ◽  
Vol 27 (2) ◽  
pp. 167-176
Author(s):  
Mondher Letaief ◽  
Sheila Leatherman ◽  
Linda Tawfik ◽  
Ahmed Alboksmaty ◽  
Matthew Neilson ◽  
...  
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
Quality Of Health Care ◽  
Mediterranean Region ◽  
Health Care Quality ◽  
Eastern Mediterranean ◽  
Eastern Mediterranean Region ◽  
Care Quality ◽  
Quality And Patient Safety

Background: Quality and patient safety are essential for the provision of effective health care services. Research on these aspects is lacking in settings of extreme adversity. Aims: This study aimed to explore the perception of health care stakeholders working in extreme adversity settings of the quality of health care and patient safety. Methods: This was a qualitative study conducted through semistructured interviews with 26 health care stakeholders from seven countries of the World Health Organization’s Eastern Mediterranean Region which are experiencing emergencies. The interviews explored the respondents’ perspectives of four aspects of quality and patient safety: definition of the quality of health care, challenges to the provision of good quality health care in emergency settings, priority health services and populations in emergency settings, and interventions to improve health care quality and patient safety. Results: The participants emphasized that saving lives was the main priority in extreme adversity settings. While all people living in emergency situations were vulnerable and at risk, the respondents considered women and children, poor and disabled people, and those living in hard-to-reach areas the priority populations to be targeted by improvement interventions. The challenges to quality of health care were: financing problems, service inaccessibility, insecurity of health workers, break down in health systems, and inadequate infrastructure. Respondents proposed interventions to improve quality, however, their effective implementation remains challenging in these exceptional settings. Conclusions: The interventions identified can serve as a basis for improvements in health care quality that could be adapted to extreme adversity settings.

Evaluating the “Innovativeness Quotient” (IQ) in a Collaborative Model

2010 ◽  
Vol 3 (1) ◽  
pp. 36-42
Author(s):  
Juli C. Maxworthy
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
Health Care Quality ◽  
Care Quality ◽  
Institute Of Medicine ◽  
Collaborative Model ◽  
Human Patient ◽  
Early Adopters ◽  
Quality And Patient Safety ◽  
Improve Patient

The health care quality and patient safety movement has evolved rapidly during the past 10 years largely as a result of the Institute of Medicine (IOM) report, “To Err is Human.” Patient safety teams are using a collaborative model to improve patient outcomes. Diffusion of improvement-oriented innovations is a major challenge facing health care. Utilizing a tool to measure innovativeness, a 39-hospital patient safety collaborative was evaluated for their “Innovativeness Quotient.” Findings showed that 75.5% of the members of the collaborative who completed the survey were innovators/early adopters compared to 16% as described for the general population. The application and implications of this project are described.

scholarly journals Macroergonomics in Health Care Quality and Patient Safety

2013 ◽  
Vol 8 (1) ◽  
pp. 4-54 ◽  
Author(s):  
Pascale Carayon ◽  
Ben-Tzion Karsh ◽  
Ayse P. Gurses ◽  
Richard J. Holden ◽  
Peter Hoonakker ◽  
...  
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
Health Care Quality ◽  
Care Quality ◽  
Quality And Patient Safety

scholarly journals Changes in compensation claim contents following reorganization of emergency hospital care

2020 ◽  
Vol 32 (10) ◽  
pp. 685-693
Author(s):  
Søren Birkeland ◽  
Mikkel Brabrand ◽  
Kim Lyngby Mikkelsen ◽  
Søren Bie Bogh
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
Outcome Measures ◽  
Emergency Care ◽  
Health Care Quality ◽  
Care Quality ◽  
Analysis Tool ◽  
Compensation Claim ◽  
Quality And Patient Safety ◽  
Clinical Problems

Abstract Objectives To study the effects of the reorganization on patient compensation claim contents relating to health care quality and patient safety. Design and settings Danish emergency care has developed considerably over the past decades, including a major reorganization to improve health care quality and patient safety through ensuring easier access to specialist treatment. Analysis of compensation claim patterns is used to evaluate the effects of such health care system changes. Participants, interventions and main outcome measures A sample of 1613 compensation claims to the Danish Patient Assurance organization was reviewed using a standardized taxonomy (the Healthcare Complaints Analysis Tool [HCAT]). Using trend analysis, we compared the proportions of claims categorized under HCAT domains, problem categories and sub-categories before and after the reorganization, with particular emphasis on the ‘Clinical problems’ domain covering health care quality and patient safety issues. Results We observed a baseline increase in claims relating to clinical problems (P < 0.01), but this increase was less pronounced following the reorganization. This appeared to be driven mainly by a decrease in claims about clinician skills (P = 0.03) and health care neglects (P = 0.01). However, claims about diagnostic errors and patient outcomes showed a tendency (insignificant) to increase. Conclusions Emergency care reorganization apparently has been followed by a shift in claim contents towards fewer claims about health care neglect and staff competencies, although claims about other matters may have become more common. Present analyses of compensation claim trends should be supplemented by effect studies using traditional outcome measures such as mortality and readmission rates.

Creating Optimal Healing Environments

2014 ◽  
pp. 84-100
Author(s):  
Terri Zborowsky ◽  
Mary Jo Kreitzer
Keyword(s):  
Health Care ◽  
Patient Safety ◽  
Built Environment ◽  
Health Care Quality ◽  
Care Quality ◽  
Care Providers ◽  
Design Elements ◽  
Healing Environment ◽  
Care Processes ◽  
Healing Environments

Creating an optimal healing environment requires attentiveness to the built environment as well as care processes, culture, and competencies of care providers and leadership. There are over 1,000 studies that link the physical environment to outcomes such as health care quality, patient safety, reduction of stress and improvements in patient safety. Key design elements highlighted include access to nature, access to daylight, positive distractions, and the ambient environment.

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