Workplace verbal abuse and risk of occupational injury among health care workers

2013 ◽  
Author(s):  
Erika L. Sabbath ◽  
Cassandra Okechukwu ◽  
David Hurtado ◽  
Glorian Sorensen
Keyword(s):  
Health Care ◽  
Health Care Workers ◽  
Occupational Injury ◽  
Verbal Abuse ◽  
Care Workers

scholarly journals Causes of Staff Abuse in Health Care Facilities

AAOHN Journal ◽  
1998 ◽  
Vol 46 (10) ◽  
pp. 484-491 ◽  
Author(s):  
Annalee Yassi ◽  
Robert Tate ◽  
Juliette Cooper ◽  
Joan Jenkins ◽  
June Trottier
Keyword(s):  
Health Care ◽  
Inner City ◽  
Physical Abuse ◽  
Health Care Workers ◽  
Verbal Abuse ◽  
Health Care Facilities ◽  
City Hospital ◽  
Care Workers ◽  
Care Facilities ◽  
Abuse In Health Care

Verbal and physical abuse of health care workers (HCWs) is prevalent and costly. A 3 month prospective study was conducted to characterize precipitating conditions and the perpetrators of abusive incidents reported by HCWs at a large inner city hospital. Sixty-six HCWs reporting 102 incidents were interviewed by a research nurse within 48 hours of the incident. Abusive incidents resulted from 55 different patients and 11 visitors. Verbal abuse accounted for 42 incidents (41%) and 60 (59%) involved physical abuse. Two thirds of the abuse occurred on psychiatric wards, 20% on inpatient wards, and 13% in other settings. Overall, twice as many abusive incidents were inflicted by males as females. Cognitive impairment accounted for 19% of the incidents and one abuser was intoxicated at the time. Rule enforcement precipitated abuse in 70% of incidents. Researchers concluded that reviewing rules that apply to patients, how HCWs are trained to enforce rules, how to respond when service requested cannot be provided promptly, and how HCWs can protect themselves when performing a service were important elements in the prevention of staff abuse.

scholarly journals Occupational injury among full-time, part-time and casual health care workers

2008 ◽  
Vol 58 (5) ◽  
pp. 348-354 ◽  
Author(s):  
H. Alamgir ◽  
S. Yu ◽  
N. Chavoshi ◽  
K. Ngan
Keyword(s):  
Health Care ◽  
Health Care Workers ◽  
Occupational Injury ◽  
Full Time ◽  
Care Workers ◽  
Part Time ◽  
Time Part

Prevalence of Physical and Verbal Violence Against Health Care Workers in Turkey

2019 ◽  
Vol 49 (4) ◽  
pp. 844-861 ◽  
Author(s):  
Nurcan Hamzaoglu ◽  
Burcu Türk
Keyword(s):  
Health Care ◽  
Health Care Workers ◽  
Workplace Violence ◽  
Physical Violence ◽  
Health Sector ◽  
Verbal Abuse ◽  
Chi Square ◽  
Workplace Conditions ◽  
Country Case Study ◽  
Care Workers

Workplace violence has affected many individuals in recent years, irrespective of age, gender, race, educational level, and sector. We analyzed the responses to the Workplace Violence in the Health Sector Country Case Study Questionnaire, applied online to 447 health care workers who worked in public or private health care institutions in different cities of Turkey. Frequencies, percentages, and a chi-square independence test were used for data analysis through SPSS 18. Of the participants, 37.4% were doctors, 61.3% were midwives-nurses or emergency medical technicians (EMT), and 1.3% worked in units with no direct contact with patients and relatives (such as management and the hospital pharmacy). A total of 36.7% of participants reported exposure to physical violence, and 88.8% reported exposure to verbal abuse at least once during their working lives. Many participants who were victims of physical violence or verbal abuse did not report incidents because they thought it would provide no benefits. Regulations on effective communication training, changes in workplace conditions, and effective implementation of violence prevention procedures may help to reduce the rates of verbal abuse and physical violence in the health care sector. In addition, when managers show support for their employees in the prevention of workplace violence, it may help employees to feel more secure in their workplaces.

Nonwage Losses Associated With Occupational Injury Among Health Care Workers

2013 ◽  
Vol 55 (8) ◽  
pp. 910-916 ◽  
Author(s):  
Jaime Guzman ◽  
Aybaniz Ibrahimova ◽  
Emile Tompa ◽  
Mieke Koehoorn ◽  
Hasanat Alamgir
Keyword(s):  
Health Care ◽  
Health Care Workers ◽  
Occupational Injury ◽  
Care Workers

Organizational Factors and Health Care Workers' Physical Safety

2013 ◽  
Author(s):  
Jane Lipscomb ◽  
Jeanne Geiger-Brown ◽  
Katherine McPhaul ◽  
Karen Calabro
Keyword(s):  
Health Care ◽  
Health Care Workers ◽  
Organizational Factors ◽  
Care Workers
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