An Explorative Study on Business Processes and Information Systems in Electrical Construction Firms: A Case Study Approach

Author(s):  
Y. Zhu
2021 ◽  
Vol 17 (2) ◽  
pp. 223-237
Author(s):  
Seno Yudhanto ◽  
Laksmi Laksmi

Introduction. This study aims to identify research data curation activities and business processes at PDDI LIPI Data Collection Methods. This research used a case study approach with interviews and observations of five informants from  June to July 2021. Data Analysis Three stages of coding are used to sort, identify, and associate categories with existing theories. Presentation of data was conducted through the description of entities from business processes based on the business process model and notation (BPMN). Results and Discussion. Four main activities of the curation process were carried out. The data owners and curators become actors in the process, and between the two requires trust, communication, and collaboration in their implementation. In addition, validation of the business processes was conducted to show that the process has been running scientifically. Conclusion. The flow of knowledge in these activities is documented in a structured manner based on mapped business procedures and processes. It is necessary to conduct periodic reviews and analyzes of time and resources. Further research should focus on human resources, policy documents, and facilities related to research data curation activities.


Author(s):  
Kristina Anindita ◽  
Maliana Puspa ◽  
Wilhelmina Kosnan

Information is an important factor for the company because it is one resource that can be processed to support business activities amid increasingly fierce competition. The role is a management information system to manage data, organizing, and retrieving information that helps organizations to provide services faster, more accurately and more easily, which affects also the performance level. Use of information systems can effectively improve the performance of employees. The research is a qualitative case study approach in Purwokerto Gramedia ELTI by conducting in-depth interviews to 6 employees. The quality of information systems and services to operationalize the system makes employees work more produktift, effective and efficient.


2010 ◽  
pp. 1449-1466
Author(s):  
Georgia Beverakis ◽  
Geoffrey N. Dick ◽  
Dubravka Cecez-Kecmanovic

As Business Process Outsourcing (BPO) moves offshore and now includes Information Systems (IS) Processes, there is a need to consider a combination of the two. This article explores the factors that a multinational organisation considered when it “offshored” its IS business processes to lower-cost destinations. It focuses on determining the driving factors and challenges faced during the offshore sourcing project. A single, in-depth interpretive case study approach was used to explore this research topic. The results of this study show that the organisation under investigation was primarily driven to offshore its IS business processes in order to become more competitive in the marketplace. This was assisted by the organisation reducing its operational costs, and establishing a global presence in many lower-cost locations offshore. A model was developed, which illustrates the interrelationships that exist between these concepts.


Author(s):  
Georgia Beverakis ◽  
Geoffrey N. Dick ◽  
Dubravka Cecez-Kecmanovi

As Business Process Outsourcing (BPO) moves offshore and now includes Information Systems (IS) Processes, there is a need to consider a combination of the two. This article explores the factors that a multinational organisation considered when it “offshored” its IS business processes to lower-cost destinations. It focuses on determining the driving factors and challenges faced during the offshore sourcing project. A single, in-depth interpretive case study approach was used to explore this research topic. The results of this study show that the organisation under investigation was primarily driven to offshore its IS business processes in order to become more competitive in the marketplace. This was assisted by the organisation reducing its operational costs, and establishing a global presence in many lower-cost locations offshore. A model was developed, which illustrates the interrelationships that exist between these concepts.


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