Information-based quality management in reverse logistics supply chain

2019 ◽  
Vol 26 (7) ◽  
pp. 2146-2187 ◽  
Author(s):  
Ruchini Senarath Jayasinghe ◽  
Nicholas Chileshe ◽  
Raufdeen Rameezdeen
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Thematic Analysis ◽  
Reverse Logistics ◽  
Regulatory Environment ◽  
Future Research ◽  
Market Demand ◽  
Demolition Waste ◽  
Content Type ◽  
Practical Implications

Purpose The purpose of this paper is to explore the synergies among reverse logistics supply chain (RLSC), quality management (QM) and information management (IM) concepts to enhance the effectiveness of demolition waste management (DWM) practices. Design/methodology/approach A systematic literature review was conducted using 70 articles published between the years of 2006 and 2017, which were subjected to descriptive and thematic analysis. Findings The descriptive analysis established that the RLSC concept was dealt within the majority of the publications (61 per cent), followed by concepts related to quality in RLSC (24 per cent). Only 14 per cent of the articles were based on IM concepts related to RLSC. Quality and information are interrelated in the effective implementation of RLSC. The thematic analysis demonstrated that there is a need for using quality parameters in a regulatory environment in an information-based environment. Based on the findings, future research directions were developed. Research limitations/implications The study encourages researchers to identify novel directions by combining these three concepts. The study developed a future research agenda regarding use of building information modelling (BIM) for existing buildings under novel technologies; analysis of secondary market demand and supply; and assessment of cost and safety management with quality in a BIM-enabled environment. Practical implications The practical implications include the application of sustainable management principles based on stakeholders and the regulatory environment. Originality/value Integration of the three concepts is an emerging area. This integration developed a robust approach to achieve QM in RLSC operations under a sound information flow enabling the optimisation of DWM.

“Give it a Try”: experiences of black, Asian and minority ethnic young men in a prison-based offender personality disorder service

2019 ◽  
Vol 21 (1) ◽  
pp. 14-26
Author(s):  
Stephanie Hunter ◽  
Eleanor Craig ◽  
Jake Shaw
Keyword(s):  
Personality Disorder ◽  
Thematic Analysis ◽  
Design Methodology ◽  
Policy Implications ◽  
Future Research ◽  
Content Type ◽  
The Uk ◽  
Minority Ethnic ◽  
Practical Implications ◽  
Insight Into

Purpose Within the current offender personality disorder (OPD) pathway in the UK, black, Asian and minority ethnic (BAME) populations are underrepresented. Fewer BAME offenders are engaging with services despite being proportionately identified for inclusion and referred on to the pathway. The paper aims to discuss this issue. Design/methodology/approach This qualitative study explored the experiences of 11 BAME men engaged in a prison-based OPD service for young offenders to identify the highlights and challenges of engagement within the service and to what extent they experienced a sense of inclusion/belonging. Findings Thematic analysis was used to identify three overarching themes and sub-themes. Why am I going to be an Outcast? describes the barriers to engagement encountered by the participants; and Give it a Try and Nothing but Respect describe the process of overcoming these barriers. Barriers revolved around the experiences of judgement, alienation and hopelessness. These were overcome through peer encouragement, developing relationships with staff and freedom to regulate levels of engagement. Practical implications Practice and policy implications are considered to support similar services in addressing the barriers to engagement faced by BAME individuals. Areas for future research are also recommended. Originality/value Currently, no research has directly explored the under-representation of young BAME offenders with emerging personality disorder in the OPD pathway. The findings provided an insight into some of the difficulties these young BAME offenders faced when accessing this service, alongside aspects which maintained their engagement.

Supply chain resilience: a systematic literature review and typological framework

2018 ◽  
Vol 48 (8) ◽  
pp. 842-865 ◽  
Author(s):  
Cigdem Gonul Kochan ◽  
David R. Nowicki
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Future Research ◽  
Exploratory Research ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Assessment Techniques ◽  
Practical Implications

PurposeThe study of supply chain resilience (SCRES) continues to gain interest in the academic and practitioner communities. The purpose of this paper is to present a focused review of the SCRES literature by investigating supply chain (SC) capabilities, their relationship to SCRES outcomes and the underpinning theoretical mechanisms of this relationship.Design/methodology/approachThe paper uses the systematic literature review approach to examine 383 articles published between 2000 and 2017, ultimately down selecting to the most relevant 228 peer-reviewed studies. Context-interventions-mechanisms-outcomes (CIMO) logic is applied to organize and synthesize these peer-reviewed studies. A typological framework is developed from the CIMO-based classification of the SCRES literature.FindingsThe findings of this study outline the gaps in the SCRES literature and present an agenda for future research.Research limitations/implicationsThis paper presents an exploratory research; therefore, the typological model presented is just one of the possible perspectives.Practical implicationsThe typology of SCRES literature can help practitioners to understand SCRES and to measure and assess the resilience of SCs.Originality/valueThe paper provides clear definitions of SCRES constructs, develops a typological framework to further understand SCRES and identifies SCRES measures and assessment techniques.

Industry 4.0 and digital supply chain capabilities

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maciel M. Queiroz ◽  
Susana Carla Farias Pereira ◽  
Renato Telles ◽  
Marcio C. Machado
Keyword(s):  
Supply Chain ◽  
Industry 4.0 ◽  
Business Models ◽  
Future Research ◽  
Content Type ◽  
Integrative Framework ◽  
Starting Point ◽  
Narrative Literature ◽  
Practical Implications ◽  
Shed Light

Purpose The Industry 4.0 phenomenon is bringing unprecedented disruptions for all traditional business models and hastening the need for a redesign and digitisation of activities. In this context, the literature concerning the digital supply chain (DSC) and its capabilities are in the early stages. To bridge this gap, the purpose of this paper is to propose a framework for digital supply chain capabilities (DSCCs). Design/methodology/approach This paper uses a narrative literature approach, based on the main Industry 4.0 elements, supply chain and the emerging literature concerning DSC disruptions, to build an integrative framework to shed light on DSCCs. Findings The study identifies seven basic capabilities that shape the DSCC framework and six main enabler technologies, derived from 13 propositions. Research limitations/implications The proposed framework can bring valuable insights for future research development, although it has not been tested yet. Practical implications Managers, practitioners and all involved in the digitalisation phenomenon can utilise the framework as a starting point for other business digitalisation projects. Originality/value This study contributes to advancing the DSC literature, providing a well-articulated discussion and a framework regarding the capabilities, as well as 13 propositions that can generate valuable insights for other studies.

Much discussed, little conceptualized: supply chain volatility

2018 ◽  
Vol 48 (8) ◽  
pp. 866-886 ◽  
Author(s):  
Benjamin Nitsche ◽  
Christian F. Durach
Keyword(s):  
Supply Chain ◽  
Conceptual Framework ◽  
Q Methodology ◽  
Decision Makers ◽  
Synthesis Process ◽  
Future Research ◽  
Content Type ◽  
Moderating Variables ◽  
Meta Level ◽  
Practical Implications

Purpose A conceptual framework of supply chain volatility (SCV) is developed to help researchers and practitioners converge their discussions and understandings on this vital phenomenon. Sources, dimensions and moderators of SCV are investigated and a conceptual framework is proposed. The paper aims to discuss these issues. Design/methodology/approach Data triangulation was performed through reviewing 2,789 peer-reviewed articles and conducting a group exercise with 23 practitioners. Consequently, 364 sources were identified. Through a structured synthesis process that built on the Q-methodology with multiple academics, a framework of meta-level sources, dimensions and moderators of SCV was developed. An additional on-site meeting with 17 practitioners was conducted aiming at delineating the dimensions by their effect on SCV. Findings The authors propose 20 meta-level sources that contribute to five distinct dimensions of SCV, proposing behavior of customers and decision makers as contextual moderating variables. A classification scheme consisting of three descriptive SCV-affecting characteristics is proposed to delineate the dimension’s effect on SCV: relative deviating impact, repetitiveness and influenceability. Results are summarized in 15 propositions. Research limitations/implications The paper extends knowledge on SCV and provides a coherent conceptualization of the phenomenon for future research. The proposed framework demands quantitative testing to derive more reliable conclusions. Practical implications The framework aims at reducing the gap between research and practice. It helps managers to understand researchers’ discussions and how to derive expedient implications from them. Originality/value It is the first study that systematically synthesizes widely spread literature in this field to derive a conceptual framework that seeks to explain SCV in a holistic way.

Quality management in the global brewing industry

2015 ◽  
Vol 32 (1) ◽  
pp. 42-52 ◽  
Author(s):  
Charisis G. Vrellas ◽  
George Tsiotras
Keyword(s):  
Quality Management ◽  
Best Practices ◽  
Design Methodology ◽  
Future Research ◽  
Brewing Industry ◽  
Management Tools ◽  
Content Type ◽  
The World ◽  
Quality Tools ◽  
Practical Implications

Purpose – The purpose of this paper is to stimulate interest in the use of quality management methods and tools and to provide a basis and direction for further improvement in the global brewing industry. Design/methodology/approach – The methodology that is followed in the paper is based on the study of quality management tools and best practices in global brewing companies. Findings – From all evidence found by this research, the conclusion is that quality management can dramatically improve certain operations and reduce cost or increase profit as well. All of the global brewing companies examined in this paper have their quality policies and each one of them uses what fits best to its business profile. Research limitations/implications – This study refers to some of the largest brewing companies in the world. Future research could be addressed toward the analysis of other smaller brewing companies, which are characterized by the concepts of quality management. Practical implications – The analysis of quality management in the global brewing industry may cause the interest of other brewing companies and other stakeholders affected by this industry. Quality tools can be very useful for dealing with problems and improving procedures in a brewery. Furthermore, the extension of this work with detailed references to these tools could produce a quality guide for brewing companies. Originality/value – The value of this paper lies in the identification and presentation of tools and quality policies which have been successfully developed by global brewing companies and may as well be implemented by others.

scholarly journals Minimizing Macro-Level Uncertainties for Quality Assurance in Reverse Logistics Supply Chains of Demolition Waste

2021 ◽  
Vol 13 (23) ◽  
pp. 13069
Author(s):  
Madduma Kaluge Chamitha Sanjani Wijewickrama ◽  
Nicholas Chileshe ◽  
Raufdeen Rameezdeen ◽  
Jose Jorge Ochoa
Keyword(s):  
Quality Assurance ◽  
Supply Chain ◽  
Reverse Logistics ◽  
Macro Level ◽  
Future Research ◽  
Production Cycle ◽  
Influence Strategies ◽  
Structured Interviews ◽  
Demolition Waste ◽  
External Stakeholders

In light of the increasing detrimental effects on sustainability, the reverse logistics supply chain (RLSC) has emerged as one of the remedies in the construction industry, whereby the bulk of demolition waste (DW) is returned into the production cycle. Quality assurance (QA) plays an important role in RLSCs, which needs an information-rich environment enriched with external stakeholders’ influence strategies. However, due to ineffective external stakeholders’ influence, useful information is not available, making macro-level uncertainties for QA. Given this, the current study aimed to identify the macro-level uncertainties for QA in the RLSC of DW. The study used a qualitative approach involving 21 semi-structured interviews representing five external stakeholder categories. The study found the regulatory uncertainties are the root causes that propagate through incentivizing and contractual uncertainties to influence QA in the RLSC. The external stakeholders could employ measures such as ‘reforming regulatory instruments’, ‘employing effective incentivizing schemes’ and ‘active involvement of forward supply chain actors’ to minimize uncertainties at their source. The external and internal stakeholders can use these findings as a roadmap to determine suitable measures to overcome macro-level uncertainties in the RLSC. Furthermore, the study paved an avenue to integrate stakeholder theory and organizational information processing theory (OIPT) in future research.

scholarly journals Exploring sustainable post-end-of-life of building operations

2019 ◽  
Vol 26 (4) ◽  
pp. 689-722 ◽  
Author(s):  
Ruchini Senarath Jayasinghe ◽  
Raufdeen Rameezdeen ◽  
Nicholas Chileshe
Keyword(s):  
End Of Life ◽  
Information Flow ◽  
Thematic Analysis ◽  
Empirical Studies ◽  
Descriptive Analysis ◽  
Future Research ◽  
Content Type ◽  
Future Research Agenda ◽  
Conceptual Research ◽  
Practical Implications

Purpose The purpose of this paper is to explore the synergies between post-end-of-life of building (PEoLB) concepts and operations to achieve sustainability. Design/methodology/approach A systematic literature review (SLR) was conducted using 65 articles published between 2006 and 2017, and it has been subjected to descriptive and thematic analysis. Findings The descriptive analysis revealed that the majority of the articles were about (60 per cent) PEoLB operations, followed by (23 per cent) PEoLB concepts. Only 17 per cent of the articles have dealt with PEoLB-related strategic approaches. The thematic analysis elaborated on the literature development; interrelationships between PEoLB concepts and operations; impediments of introducing sustainability on these operations, remedial measures and information-based strategic approaches to achieve sustainability. Based on the findings, a conceptual framework for sustainable PEoLB operations is proposed. Furthermore, four areas of potential future research are discussed. Research limitations/implications This study presents a future research agenda including best practices to plan PEoLB operations and the development of optimisation models, risk management and information-based strategic approaches. Practical implications The proposed conceptual research framework triggers and nurtures potential pathways to introduce sustainable PEoLB operations under sound information flow. This could create a basis for future empirical studies in filling the identified gaps in literature. The framework could also assist practitioners in mitigating risks associated with transportation, storing and contamination of salvaged materials through enhanced information flow. In addition, the framework provides some managerial guidance to organisations seeking ways of establishing sustainability during reverse logistics (RL) operations. Originality/value This paper presents an SLR of an emerging area of research that encapsulates closed-loop supply chain through sustainable RL operations. The study highlights the interrelationships between PEoLB concepts and operations. It develops a robust approach to effectively manage the PEoLB operations underpinned by a sound information flow to facilitate sustainability.

Blockchain and supply chain management integration: a systematic review of the literature

2019 ◽  
Vol 25 (2) ◽  
pp. 241-254 ◽  
Author(s):  
Maciel M. Queiroz ◽  
Renato Telles ◽  
Silvia H. Bonilla
Keyword(s):  
Systematic Review ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Business Models ◽  
Electric Power Industry ◽  
Future Research ◽  
Chain Management ◽  
Content Type ◽  
Blockchain Technology ◽  
Practical Implications

Purpose This paper aims to identify, analyse and organise the literature about blockchains in supply chain management (SCM) context (blockchain–SCM integration) and proposes an agenda for future research. This study aims to shed light on what the main current blockchain applications in SCM are, what the main disruptions and challenges are in SCM because of blockchain adoption and what the future of blockchains holds in SCM. Design/methodology/approach This study followed the systematic review approach to analyse and synthesise the extant literature on blockchain–SCM integration. The review analysed 27 papers between 2008 and 2018 in peer-reviewed journals. Findings Blockchain–SCM integration is still in its infancy. Scholars and practitioners are not fully aware of the potential of blockchain technology to disrupt traditional business models. However, the electric power industry seems to have a relatively mature understanding of blockchain–SCM integration, demonstrated by the use of smart contracts. Additionally, the disintermediation provided by blockchain applications has the potential to disrupt traditional industries (e.g. health care, transportation and retail). Research limitations/implications The limitations of this study are represented mainly by the scarcity of studies on blockchain–SCM integration in leading journals and databases. Practical implications This study highlights examples of blockchain–SCM integration, emphasising the need to rethink business models to incorporate blockchain technology. Originality/value This study is the first attempt to synthesise existing publications about the blockchain–SCM integration, shedding light on the disruption caused by, and the necessity of, the SCM reconfigurations.

A systematic review of halal supply chain research: to where shall we go?

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nurul Indarti ◽  
Andy Susilo Lukito-Budi ◽  
Azmi Muhammad Islam
Keyword(s):  
Supply Chain ◽  
Success Factors ◽  
Citation Rate ◽  
Empirical Studies ◽  
Research Review ◽  
Future Research ◽  
Content Type ◽  
Publish Or Perish ◽  
Research Themes ◽  
Practical Implications

Purpose This study aims to explore existing study trends in the halal supply chain (HSC) field as an extension of supply chain studies. Upon examining multiple journal ranks and citation profiles, these trends cover research themes, methodologies, settings (country and data analysis level) and their interactions. Design/methodology/approach The study followed a systematic, mixed-method review to pinpoint the HSC research themes. The Publish or Perish software, with specific criteria, was used to retrieve and filter 87 HSC articles from 2009 to 2019 from the Google Scholar database. Then, an input–process–output framework was used to classify and discuss potential future research. Findings This study concludes that HSC research is still in early development. Five themes consisting of 24 different topics were found: the engagement process, quality control assurance, critical success factors, the production and distribution process and HSC operations support. Most of the HSC studies followed conceptual and qualitative interview methods, with special reference to Muslim-majority countries and organization-level analysis. Within one decade, the number of HSC publications grew significantly, though their presentation is mainly in unindexed journals and their citation rate is low. This study thus proposes three main future HSC research points: HSC consequences, processes and antecedents. Practical implications Possible practical implications can be expected from the authors’ proposed empirical studies as guidelines to formulate and promote HSC implementation. Originality/value No comprehensive HSC research review exists in the literature. This study intends to fill this void by charting cumulative knowledge and proposing a roadmap for future research endeavors.

The mediating roles of knowledge transfer and supply chain quality management capabilities on organisational performance

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ahmed Zaid ◽  
Mohammad Sleimi ◽  
Mohammed W.A. Saleh ◽  
Mohammed Othman
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Quality Management ◽  
Knowledge Transfer ◽  
Research Approach ◽  
Organisational Performance ◽  
Content Type ◽  
Modern Information Technology ◽  
Modern Information ◽  
Practical Implications

Purpose The paper aims to investigate the relationship between supply chain quality management (SCQM) practices and organisational performance as well as the role of knowledge transfer (KT) and SCQM capabilities in mediating the SCQM practices–organisational performance relationship. Precisely, this study tried to examine how effective are SCQM practices in enhancing SCQM capabilities, KT processes and to illuminate the role both of SCQM capabilities and KT processes in improving a firm’s innovation and operational performance (OP). Design/methodology/approach This paper applied a quantitative method in which data were collected from a survey with 152 firms functioning in the most pollutant manufacturing sectors (i.e. food, construction, chemical and pharmaceutical sectors) in Palestine. The data analysis was conducted using the partial least squares structural equation modelling. Findings This paper provides empirical insights into how to enhance organisational performance via SCQM capabilities and KT. In addition, this study contributes to the conceptualisation of SCQM, involving quality combination capability, supply chain responsiveness capability, quality knowledge sharing capability and provides the managers the ability to train themselves regarding the SCQM with its implication. Research limitations/implications Because of the chosen research approach, the research results may lack generalisability. Therefore, researchers are encouraged to test the proposed propositions further. Practical implications – this paper includes implications for the improvement of SCQM capabilities, the manufacturing organisations should concentrate on establishing modern information technology. Practical implications This paper includes implications for the improvement of SCQM capabilities, the manufacturing organisations should concentrate on establishing modern information technology. Originality/value This paper proposes a conceptual framework that tests the combined effect of SCQM practices, SCQM capabilities and KT on innovation and OP from a developing country perspective.

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