Entreprise social media boosts trust between colleagues in Nigerian organisations
Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The study found that enterprise social media use was significantly correlated with developing higher levels of trust. However, the expectation that this would lead to greater knowledge transfer – whether explicit or tacit – was surprisingly not confirmed. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.