Information as currency, democracy, and public libraries

2018 ◽  
Vol 39 (5) ◽  
pp. 295-306 ◽  
Author(s):  
Christine Stilwell
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Access To Information ◽  
Content Type ◽  
The Public ◽  
The Usa ◽  
Access To Knowledge ◽  
Current Concerns

Purpose The purpose of this paper is to endorse the notion that information is the currency of democracy and explore the question of the public library’s role in promoting democracy through the provision of access to information. Design/methodology/approach A review of the literature and a case study are used. Findings From the early days of the public library, there has been a certain democratic paternalism in librarians’ views on public libraries, and ambivalence about the extent to which these libraries have provided information to the whole population. Despite this finding, the paper explores the public library’s role in providing information; the currency of information. Public libraries can contribute to the renewal of a democratic public sphere by providing free and ready access to knowledge and information, as well as safe and trusted social spaces for the exchange of ideas, creativity, and decision making. Originality/value The paper examines material from the dawn of the public library to current concerns about the role of these libraries in providing access to information, in revitalising citizenship and fostering democracy. It draws on the well-known example of the birth of democracy in South Africa and on discussions of public library neutrality and activism in contemporary France, describing limits on the achievements of libraries in these countries in the context of some current, promising examples from the USA, Britain, Denmark, and Australia.

Promoting knowledge circulation in public libraries: the role of gamification

2020 ◽  
Vol 41 (8/9) ◽  
pp. 669-676
Author(s):  
Nathalie Colasanti ◽  
Valerio Fiori ◽  
Rocco Frondizi
Keyword(s):  
Design Methodology ◽  
Public Libraries ◽  
Research Question ◽  
Public Library ◽  
Content Type ◽  
The Public ◽  
Knowledge Circulation ◽  
The Impact

PurposeThe aim of the paper is to investigate the impact of nudges and considerations stemming from behavioural economics on the promotion and enhancement of knowledge circulation in public libraries. In fact, literature indicates that an approach based on nudging individuals towards desired behaviours may be more effective than top-down policy actions that may be perceived as excessive.Design/methodology/approachIn order to answer the research question, the paper analyses an exploratory case study regarding the network of public libraries in Rome, called Biblioteche di Roma (BdR). BdR launched its online platform in 2009, but it was never able to create a strong connection with offline activities, and contributions by readers (such as comments and book ratings) remained very low. In 2018, BdR introduced a gamification section in its website, with the goal of increasing users' interactions and book circulation. Data resulting from the use of gamification, both at city level and within different neighbourhoods, will be presented and analysed.FindingsResults indicate that the introduction of gamification was successful in increasing users' interactions and engagement, both online and offline.Originality/valueThe paper is valuable as it explores the introduction of nudge theory and gamification in the public library system.

Public libraries and public primary school literacy: a Kenyan case study

2020 ◽  
Vol 41 (8/9) ◽  
pp. 689-701
Author(s):  
Peter Mose
Keyword(s):  
Public Schools ◽  
Public Libraries ◽  
Public Library ◽  
School Type ◽  
Content Type ◽  
The Public ◽  
Staff Members ◽  
Library Staff ◽  
Teachers And Parents

PurposeThe purpose of this paper is to explain how public libraries have been instrumental in early child school literacy teaching and learning. Most African public schools do not usually afford enough core textbooks and supplementary readers.Design/methodology/approachThis was a qualitative case study in Western Kenya amongst public library staff members, public primary school teachers and parents of library children clients. The following questions were addressed: What is the book situation in public primary schools in the study site? What school-type literacy-related services are offered by the sampled public library? and What are library staff members’, teachers’ and parents’ feelings about the public library services offered? Observations, interviews and document studies were used to collect data. Data were analysed thematically.FindingsPublic schools do not have enough core textbooks and the situation is worse for supplementary readers; the public library branch studied offers critical school-type literacies to school children both at the library building as well as at public schools registered with it; and library staff members, teachers, and parents express positive feelings about the services offered.Research limitations/implicationsThis was a case study whose findings might not apply to the larger situation and the study did not confirm actual literacy benefits of the library services amongst school children by, for instance, conducting literacy tests. The findings are, however, an index to the possible situation in the macro context.Practical implicationsThe relevant stakeholders should find ways of co-opting public libraries as associates of public schools in literacy teaching. This relationship is not straight forward in Kenya.Originality/valueThe findings reported are from original research.

When the Nation is in crisis: libraries respond

2016 ◽  
Vol 37 (8/9) ◽  
pp. 465-481 ◽  
Author(s):  
Bibi Alajmi
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Research Problem ◽  
Case Study Method ◽  
Social Unrest ◽  
Content Type ◽  
Community Institutions ◽  
Traditional Roles

Purpose The purpose of this paper is to shed light on the role of libraries as community institutions by reflecting on the experience of the Ferguson Municipal Public Library (FMPL), Missouri, USA, during the time of social unrest in the summer of 2014. The research explores the traditional and non-traditional roles of libraries during times of social unrest while focusing on relevant areas of crisis management preparedness and competencies necessary during crisis. Design/methodology/approach The study adopts a qualitative approach in investigating the research problem and uses the case study method to collect relevant data. Findings This paper reports on the experience of the FMPL staff during this time. Their experience of what happened, how they dealt with it, and what their expectations were after the crisis are all documented. Originality/value Several scholars have studied how public libraries respond to disasters, yet little is known about whether public libraries proactively engage in community-wide disaster planning, and if so, what is the nature of those partnerships.

Understanding public libraries’ challenges, motivators, and perceptions toward the use of social media for marketing

2018 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Namjoo Choi ◽  
Soohyung Joo
Keyword(s):  
Social Media ◽  
Online Survey ◽  
Public Libraries ◽  
Public Library ◽  
Content Type ◽  
The Public ◽  
Current State ◽  
The Usa ◽  
Use Of Social Media ◽  
Library Marketing

Purpose The purpose of this paper is to identify challenges and motivators to social media adoption for marketing purposes in public libraries and to investigate how these libraries perceive the importance of social media marketing. Design/methodology/approach A nation-wide online survey on public libraries in the USA was conducted to carry out this study, and a total number of 470 responses were used for data analysis. Findings This study determined a range of challenges and motivators to implementing social media for marketing in public libraries. The results also showed that public libraries perceive social media as an important tool for their library marketing and intend to increase their use. Practical implications The findings from this study can serve as a guideline for public libraries when employing social media for marketing purposes in their libraries. Originality/value This study assessed the current state of social media use for marketing in the public library context, a context that has been under-researched in the literature, from three perspectives: challenges, motivators, and perceptions.

Implementation of information literacy programmes in public libraries

2016 ◽  
Vol 33 (2) ◽  
pp. 17-22 ◽  
Author(s):  
George Kingori ◽  
Dorothy Njiraine ◽  
Stephen Maina
Keyword(s):  
Information Literacy ◽  
Public Libraries ◽  
Public Library ◽  
Information Resources ◽  
National Library ◽  
Content Type ◽  
The Public ◽  
Qualitative Approaches ◽  
Major Player

Purpose The purpose of this study is to examine the implementation of information literacy programmes in the public libraries in Kenya as demonstrated through a case study of the major public library in the country – Kenya National Library Service (KNLS). Design/methodology/approach The use of a case study research design made it possible to establish in-depth personal views, opinions and attitudes of the various respondents through face-to-face interviews and questionnaires. Both quantitative and qualitative approaches were used to collect data from the respondents. Purposive and random sampling techniques were used, and data were analyzed. Findings Major findings of this study indicated that the majority of users at the KNLS relied heavily on the print information materials, while some users, especially researchers, utilized the Internet for their academic work or research. The findings indicated that information literacy should be embedded in the information literacy programmes in all public libraries. Research limitations/implications The study was confined to the KNLS. A much wider scope could be untenable, necessitating such limitation. Practical implications As KNLS is the national library charged with the responsibility of providing public library services, it is a major player in terms of policies and guidelines. The study will encourage users in public libraries to appreciate the importance of information resources and also sensitize public library administrators to support information literacy programmes. Social implications The study will enable the educational administrators to develop and plan relevant instructional models related to information literacy, critical thinking and independent learning. The challenges and solutions experienced at the KNLS can be applied in other public libraries in Kenya. Originality/value The study identified the various gaps and challenges that exists in implementation of information literacy programmes in public libraries. Major recommendations of this study are: users should be provided with training on use of information resources; library staff should be provided with methodology skills to make them effective trainers; and public libraries should partner with other stakeholders to provide information literacy programmes. In addition, adequate funding for physical, material and human resources should be provided to facilitate the implementation of information literacy programmes in the public libraries in Kenya.

Public librarians' perception of their professional role and the library's role in supporting the public sphere: a multi-country comparison

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jamie Johnston ◽  
Ágústa Pálsdóttir ◽  
Anna Mierzecka ◽  
Ragnar Andreas Audunson ◽  
Hans-Christoph Hobohm ◽  
...  
Keyword(s):  
Public Sphere ◽  
Public Libraries ◽  
Public Library ◽  
Professional Role ◽  
Central Research ◽  
Content Type ◽  
The Public ◽  
Country Comparison ◽  
The Public Sphere

PurposeThe overarching aim of this article is to consider to what extent the perceptions of librarians in Denmark, Germany, Hungary, Iceland, Norway, Poland and Sweden reflect a unified view of their professional role and the role of their institutions in supporting the formation of the public sphere and to what extent the variations reflect national contexts.Design/methodology/approachThe multi-country comparison is based on online questionnaires. The central research questions are how do librarians legitimize the use of public resources to uphold a public library service? How do librarians perceive the role of public libraries as public spaces? How do librarians perceive their professional role and the competencies needed for it? Consideration is given to how the digital and social turns are reflected in the responses.FindingsThe results show evidence of a unified professional culture with clear influences from national contexts. A key finding is that librarians see giving access as central for both legitimizing library services and for the library's role as a public sphere institution. Strong support is shown for the social turn in supporting the formation of the public sphere while the digital turn appears to be a future challenge; one of seemingly increased importance due to the pandemic.Research limitations/implicationsThis study shows that libraries across the seven countries have expanded beyond simply providing public access to their book-based collections and now serve as social, learning and creative spaces: both in the physical library and digitally. Qualitative research is needed concerning librarians' notions of public libraries and librarianship, which will provide a more in-depth understanding of the changing professional responsibilities and how public libraries recruit the associated competencies.Originality/valueThe article provides a much needed insight into how librarians perceive the role of public libraries in supporting the formation of the public sphere and democratic processes, as well as their own role.

Past and present factors of the crisis in Italy ' s public libraries

2014 ◽  
Vol 63 (1/2) ◽  
pp. 110-124 ◽  
Author(s):  
Alberto Salarelli
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Social Institution ◽  
Suitable Model ◽  
Content Type ◽  
The Public ◽  
History Of ◽  
Specific Community ◽  
Points Of View

Purpose – The purpose of this paper is to analyse the general reasons for the crisis in Italy ' s contemporary public library institution. This crisis is complicated by the historical origins of the public library in Italy and, more broadly, by the difficult relationship between the Italian culture and today ' s world. Design/methodology/approach – A conceptual discussion on the role of public library in Italy. Findings – The paper finds that the continuing delay in the acquisition of literacy, the tendency for points of view to become divided and to go to extremes and the development of a form of politics in the country suspended between centralised government and the claims of the local self-governments are all factors that have influenced the establishment of the public library in Italy. Originality/value – Understanding the conditions of the controversial origins of the public library in Italy can be of help when deciding which model to use in the future. A suitable model for this institution must not neglect but, on the contrary, must enhance the role of the library as a social institution of the history of a specific community.

The e-book war in Denmark

2017 ◽  
Vol 51 (1) ◽  
pp. 95-105
Author(s):  
Lisbeth Worsøe-Schmidt
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Public Institutions ◽  
Book Market ◽  
The Public ◽  
Library System ◽  
Commercial Market ◽  
Book World ◽  
Traditional Understanding

The aim is to investigate how digitisation and in particular e-books have changed relations between private players and public institutions within the Danish book world through a case study of eReolen, a private-public partnership functioning as common platform for public libraries’ lending of e-books in Denmark. Traditional and new models of the book world are discussed as the basis of understanding relations between the players. A new way of analysing the field outlined by literary sociologist, Professor Johan Svedjedal, is adopted. The main conclusions are that the lending of e-books has disrupted the traditional understanding and interaction between the public library system and the commercial book market. In addition, the Danish library system through the partnership has taken on a new function in relation to the commercial market, namely acting as the engine in building a market for Danish e-books.

The role of libraries in the dissemination of health information in Botswana

2016 ◽  
Vol 65 (4/5) ◽  
pp. 320-349 ◽  
Author(s):  
Tuelo Ntlotlang ◽  
Balulwami Grand
Keyword(s):  
Sample Size ◽  
Health Information ◽  
Information Acquisition ◽  
Information Sources ◽  
Public Libraries ◽  
Public Library ◽  
Content Type ◽  
Library Users ◽  
Health Information Sources

Purpose This paper aims to investigate the role of public libraries in the dissemination of health information in the southern part of Botswana, namely, Kgatleng and Kweneng districts. It also explored how these libraries market health information services to the community they serve. The study also used health information acquisition model to get an understanding on how public library users seek health information. Design/methodology/approach The survey research design was chosen for the study and purposive sampling procedure was used to obtain the sample size of the population. The sample size consisted of 120 respondents and six interviewees. Data were collected from both library staff and users using questionnaires and interviews. Findings The results of the study showed that public libraries are striving to provide accurate and useful health information to members of the community by collecting and availing both print and electronic health information sources. The findings further indicated that public libraries have marketing programmes that they use on raising awareness of health information to their clientele. The marketing programmes include outreach, library brochures/leaflets, newsletters and library exhibitions. The results of the study also showed that there were some challenges that hindered the library users to access and use health information (e.g. lack of appropriateness of information resources and limited number of health information sources). Originality/value For a better dissemination of health information, public libraries should establish working relationships with health agencies and communication organisations or media houses with the objective of cooperative developments of collections, referrals and shared training.

Immaterial labour, public librarians, and third-generation public libraries

2016 ◽  
Vol 117 (3/4) ◽  
pp. 186-200 ◽  
Author(s):  
Siobhan A Stevenson
Keyword(s):  
Discourse Analysis ◽  
Critical Discourse Analysis ◽  
Public Libraries ◽  
Public Library ◽  
Content Type ◽  
The Public ◽  
The Future ◽  
Public Librarians ◽  
Policy Arena ◽  
Blind Spots

Purpose – The purpose of this paper is twofold: first, to draw attention to one specific upper-level government policy document in which a discourse of perpetual innovation and customer service is promoted, and the kinds of questions such discursive interventions raise for the future of work in public libraries; and second, to demonstrate the explanatory potential of the concept of immaterial labour for questions relating to emerging labour processes in libraries. The concepts of “prosumer” and Web 2.0 are included as discursive resources of relevance to any discussion of immaterial labour. Design/methodology/approach – This paper presents a critical discourse analysis of a public policy visioning document for public libraries in Ontario, Canada, with reflections on related literatures. Findings – The concept of immaterial labour provides an additional analytic tool suitable for questions of relevance to public librarians and library scholars. Within the government text under review which deals specifically with the future of the public library to 2020, the identity of the public librarian is alarmingly absent. Conversely, the library patron as a producer and consumer is privileged. Research limitations/implications – Failure to attend to the broader policy arena within which the public library resides creates dangerous blind spots for public library professionals, educators and researchers. Practical implications – This paper demonstrates the value of a discourse analysis for uncovering the ideological dimensions of policy documents, while simultaneously modelling the method using the kind of policy text commonly produced in governments around the world. Social implications – This paper shows how failure to attend to the broader policy arena within which the public library resides creates dangerous blind spots for the public library community. Originality/value – This paper contextualizes the immaterial and volunteer labour of the public library user as producer/consumer in the context of the future of the frontline professional and waged librarian.

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