scholarly journals Empowering to Improve Submission of Claim Process in Local Shipyard, in Malaysia

2016 ◽  
Vol 8 (4-2) ◽  
Author(s):  
Azman Ismail ◽  
Nor Hasni Osman
Keyword(s):  
Action Research ◽  
Business Process ◽  
Business Process Reengineering ◽  
Research Study ◽  
Process Reengineering ◽  
Paper Study ◽  
Effective Solution ◽  
Action Research Study ◽  
To Come ◽  
Staff Intervention

This paper study about struggle faces by subcontractor in submitting their work claim due to tedious processes of verification and compilation supporting document for payment process. In order to resolve this problem, the qualitative action research study method was conducted in the shipyard to propose the best solution to overcome this issue. Subcontractor need to play active roles in getting their documentation ready while Shipyard must ensure the claim is valid for payment. Empowerment as one of Business Process Reengineering(BPR) enabler together with IT-based system being chose to overcome this issue while Action Research(AR) as a method being deploy to engage the subcontractor and shipyard staff intervention to come out with more effective solution for this problem.

Engaging Employees in the Innovation Process

2019 ◽  
Vol 10 (1) ◽  
pp. 17-23
Author(s):  
Bruce D. Fischer ◽  
◽  
Holly B. Bachman ◽  
Keyword(s):  
Continuous Improvement ◽  
Business Process ◽  
Business Process Reengineering ◽  
Idea Generation ◽  
Innovation Process ◽  
Participation Rate ◽  
Process Reengineering ◽  
Quality Circles ◽  
And Training

There is a lack of broad participation in most idea generating programs in American organizations. In this paper, we consider ways to increase the participation rate in generating ideas across organizations. These approaches include measuring innovation rates and reporting them, encouraging continuous improvement in idea generation, raising participation in programs such as Business Process Reengineering and Quality Circles, and training in creativity that includes team efforts at ideation. We also consider the importance of encouragement in helping employees to take the risks necessary to generate ideas.

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