Design Framework for Preparing Workforce Towards Industry 4.0 Implementation in Small and Medium-Sized Enterprises
Abstract The fourth industrial revolution, also known as Industry 4.0 is a new paradigm that is significantly influencing several manufacturing industries across the globe. Industry 4.0 synchronizes concepts such as Smart Manufacturing, Smart Factory, and the Internet of Things with existing factory automation technologies in order to improve value in manufacturing by monitoring key performance indicators and creates value in all manufacturing related aspects. Currently, several large companies industries have started early initiatives for implementing these technologies. However, small and medium-sized enterprises (SMEs) face massive challenges in adopting Industry 4.0 technologies. As the SMEs are evaluating their readiness for implementing the Industry 4.0 concepts, several challenges need to be addressed, including high initial investment, lack of standardization, data security, and lack of skilled labor. A strategic roadmap towards implementing the Industry 4.0 paradigms is still unclear in the SME sector as well as in academia. This research focuses on designing a framework for training/retraining the strong workforce for SMEs to enable Industry 4.0 adoption and implementation. The framework is created using qualitative research methods followed by the secondary data collection approach. The study suggests the use of a three-step implementation process consisting of 1) creating new jobs, 2) recruiting, and 3) retraining and retaining the talent. The results of this study are expected to create a platform to train the workforce for Industry 4.0, reduce skill gaps, and retain incumbent workers in the manufacturing sector.