scholarly journals A Cloud-based Robot System for Long-term Interaction: Principles, Implementation, Lessons Learned

2022 ◽  
Vol 11 (1) ◽  
pp. 1-27
Author(s):  
Frank Kaptein ◽  
Bernd Kiefer ◽  
Antoine Cully ◽  
Oya Celiktutan ◽  
Bert Bierman ◽  
...  
Keyword(s):  
Knowledge Base ◽  
Modular Design ◽  
Healthy Lifestyle ◽  
Common Knowledge ◽  
Lessons Learned ◽  
Human Robot Interaction ◽  
Robot Interaction ◽  
Content Type ◽  
Artificial Brain

Making the transition to long-term interaction with social-robot systems has been identified as one of the main challenges in human-robot interaction. This article identifies four design principles to address this challenge and applies them in a real-world implementation: cloud-based robot control, a modular design, one common knowledge base for all applications, and hybrid artificial intelligence for decision making and reasoning. The control architecture for this robot includes a common Knowledge-base (ontologies), Data-base, “Hybrid Artificial Brain” (dialogue manager, action selection and explainable AI), Activities Centre (Timeline, Quiz, Break and Sort, Memory, Tip of the Day, \ldots ), Embodied Conversational Agent (ECA, i.e., robot and avatar), and Dashboards (for authoring and monitoring the interaction). Further, the ECA is integrated with an expandable set of (mobile) health applications. The resulting system is a Personal Assistant for a healthy Lifestyle (PAL), which supports diabetic children with self-management and educates them on health-related issues (48 children, aged 6–14, recruited via hospitals in the Netherlands and in Italy). It is capable of autonomous interaction “in the wild” for prolonged periods of time without the need for a “Wizard-of-Oz” (up until 6 months online). PAL is an exemplary system that provides personalised, stable and diverse, long-term human-robot interaction.

Beginning a journey of knowledge management in a secondary school

2016 ◽  
Vol 20 (2) ◽  
pp. 364-385 ◽  
Author(s):  
Kai Wing Chu
Keyword(s):  
Knowledge Management ◽  
Secondary School ◽  
Knowledge Sharing ◽  
Knowledge Base ◽  
Lesson Study ◽  
Lessons Learned ◽  
Digital Archive ◽  
Case Study Methodology ◽  
Content Type

Purpose Despite the fact that schools should be places where learning occurs, most schools have overlooked the importance of knowledge. In contrast, commercial firms have recognized knowledge as a strategic intangible asset and a key resource of the enterprises. Therefore, enterprises have already harnessed knowledge to a great extent with wide practice of knowledge management (KM). The purpose of this paper is to show that KM could be applied to the education sector similar to the practice in the business world for leveraging intellectual assets. This paper examines how schools can kick off the process of KM implementation. This paper also reports what have been done and what should be done in KM implementation better in a school. This can give insights for schools which will try KM in near future. Design/methodology/approach The paper uses a case study in a secondary school to explore how KM can be kicked off and sustained in a school setting. A KM system called knowledge base and a document management system called Digital Archive were developed to serve as the infrastructure for knowledge sharing. Lesson study and communities of practice (CoPs) were adopted to be the platforms for knowledge sharing among teachers in the school. A case study of the processes and lesson learned was done in this paper. Multiple sources of data, including observations, questionnaires and interviews, have been collected for evaluation. Findings In this paper, KM implementation was found to be effective through dual approaches: information-based and people-/interaction-based approaches. A knowledge base and a Digital Archive as knowledge repositories and lesson study and CoPs as platforms for knowledge sharing have been successfully established to facilitate sharing information/knowledge and nurturing a sharing culture and trust. Challenges faced and the related coping strategies during the process of implementation were shared and reflected. It was also found that building sharing culture is the critical turning point of the process of KM implementation. Breaking through the barrier of sharing was found to be very essential to KM implementation. Research limitations/implications This paper adopts case study methodology to report the process of KM implementation in a school. Although these results of the study conducted in one school may not be generalized to other school contexts, the lessons learned in the study will be a strong empirical evidence of research of KM implementation, especially in schools. Because of the limited number of prior studies and the importance of the pioneering work of launching KM implementation, this paper tries to address the research gap by using theory building from cases as a research strategy rather than theory testing research, especially in “how”and“why” in the steps of kicking off KM implementation in an unexplored research area. Practical implications This paper shows a case of KM implementation in a school with thoughtful procedures of implementing information-based and people-/interaction-based approaches. The paper is a showcase that will shed light on the processes and lessons learned and also helps to provide a model for schools who are interested in applying KM in their schools. Social implications Most people might think that KM can be applied only in commercial sector. This paper shows that KM can also be adopted in schools as well as other sectors. Originality/value This paper represents one of the pioneering work of implementing KM in a school. It hopes to make contributions for KM implementation also in the public sector within which are non-profit-making organizations.

AI and libraries: trends and projections

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Adetoun A. Oyelude
Keyword(s):  
Language Processing ◽  
Service Provision ◽  
Design Methodology ◽  
Human Robot Interaction ◽  
Human Intelligence ◽  
Library Service ◽  
Robot Interaction ◽  
Content Type ◽  
New Horizons ◽  
Advanced Technologies

Purpose This paper aims to focus on the trends and projection for future use of artificial intelligence (AI) in libraries. AI technologies is the latest among the technologies being used in libraries. The technology has systems that have natural language processing, machine learning and pattern recognition capabilities that make service provision easier for libraries. Design/methodology/approach Systematic literature review is done, exploring blogs and wikis, to collect information on the ways in which AI is used and can be futuristically used in libraries. Findings This paper found that uses of AI in libraries entailed enhanced services such as content indexing, document matching, content mapping content summarization and many others. AI possibilities were also found to include improving the technology of gripping, localizing and human–robot interaction and also having artificial superintelligence, the hypothetical AI that surpasses human intelligence and abilities. Originality/value It is concluded that advanced technologies that AI are, will help librarians to open up new horizons and solve challenges that crop up in library service delivery.

scholarly journals Towards a communication model for a sociable companion robot

2021 ◽  
Author(s):  
Lauren Dwyer
Keyword(s):  
Human Robot Interaction ◽  
Communication Model ◽  
Robot Interaction ◽  
The Public ◽  
Assistive Robots ◽  
Technical Requirements ◽  
Long Term Study ◽  
Robot Evaluation ◽  
Socially Assistive Robot

Anxiety has a lifetime prevalence of 31% of Canadians (Katzman et al. 2014). In Canada, psychological services are only covered by provincial health insurance if the psychologist is employed in the public sector; this means long wait times in the public system or expensive private coverage (Canadian Psychological Association). Currently, social robots and Socially Assistive Robots (SAR) are used in the treatment of elderly individuals in nursing homes, as well as children with autism (Feil-Seifer & Matarić, 2011; Tapus et al., 2012). The following MRP is the first step in a long-term project that will contend with the issues faced by individuals with anxiety using a combined communications, social robotics, and mental health approach to develop an anxiety specific socially assistive robot companion. The focus of this MRP is the development of a communication model that includes three core aspects of a social robot companion: Human-Robot Interaction (HRI), anxiety disorders, and technical design. The model I am developing will consist of a series of suggestions for the robot that could be implemented in a long-term study. The model will include suggestions towards the design, communication means, and technical requirements, as well as a model for evaluating the robot from a Human-Robot- Interaction perspective. This will be done through an evaluation of three robots, Sphero’s BB-8 App Enabled Droid, Aldebaran’s Nao, and the Spin Master Zoomer robot. Evaluation measures include modified versions of Shneiderman’s (1992) evaluation of human-factors goals, Feil-Seifer et al.’s (2007) SAR evaluative questions, prompts for the description of both the communication methods and the physical characteristics, and a record of the emotional response of the user when interacting with the robot.

scholarly journals Towards a communication model for a sociable companion robot

2021 ◽  
Author(s):  
Lauren Dwyer
Keyword(s):  
Human Robot Interaction ◽  
Communication Model ◽  
Robot Interaction ◽  
The Public ◽  
Assistive Robots ◽  
Technical Requirements ◽  
Long Term Study ◽  
Robot Evaluation ◽  
Socially Assistive Robot

Anxiety has a lifetime prevalence of 31% of Canadians (Katzman et al. 2014). In Canada, psychological services are only covered by provincial health insurance if the psychologist is employed in the public sector; this means long wait times in the public system or expensive private coverage (Canadian Psychological Association). Currently, social robots and Socially Assistive Robots (SAR) are used in the treatment of elderly individuals in nursing homes, as well as children with autism (Feil-Seifer & Matarić, 2011; Tapus et al., 2012). The following MRP is the first step in a long-term project that will contend with the issues faced by individuals with anxiety using a combined communications, social robotics, and mental health approach to develop an anxiety specific socially assistive robot companion. The focus of this MRP is the development of a communication model that includes three core aspects of a social robot companion: Human-Robot Interaction (HRI), anxiety disorders, and technical design. The model I am developing will consist of a series of suggestions for the robot that could be implemented in a long-term study. The model will include suggestions towards the design, communication means, and technical requirements, as well as a model for evaluating the robot from a Human-Robot- Interaction perspective. This will be done through an evaluation of three robots, Sphero’s BB-8 App Enabled Droid, Aldebaran’s Nao, and the Spin Master Zoomer robot. Evaluation measures include modified versions of Shneiderman’s (1992) evaluation of human-factors goals, Feil-Seifer et al.’s (2007) SAR evaluative questions, prompts for the description of both the communication methods and the physical characteristics, and a record of the emotional response of the user when interacting with the robot.

The Pransky interview: Dr Cory Kidd, Founder and CEO at Catalia Health

2017 ◽  
Vol 44 (3) ◽  
pp. 259-263 ◽  
Author(s):  
Joanne Pransky
Keyword(s):  
Large Scale ◽  
Information Science ◽  
Industrial Robot ◽  
Human Robot Interaction ◽  
High Tech ◽  
Healthcare Applications ◽  
Robot Interaction ◽  
Wall Street ◽  
Content Type ◽  
Institute Of Technology

Purpose The purpose of this paper is a “Q&A interview” conducted by Joanne Pransky of Industrial Robot Journal as a method to impart the combined technological, business and personal experience of a prominent, robotic industry PhD-turned-entrepreneur regarding the evolution, commercialization and challenges of bringing a technological invention to market. Design/methodology/approach The interviewee is Dr Cory Kidd, an inventor, entrepreneur and leading practitioner in the field of human–robot interaction. Dr Kidd shares his 20-year journey of working at the intersection of healthcare and technology and how he applied innovative technologies toward solving large-scale consumer healthcare challenges. Findings Dr Kidd received his BS degree in Computer Science from the Georgia Institute of Technology and earned a National Science Foundation Graduate Research Fellow in Computer and Information Science & Engineering. Dr Kidd received his MS and PhD degrees at the MIT Media Lab in human–robot interaction. While there, he conducted studies that showed the psychological and clinical advantages of using a physical robot over screen-based interactions. While finishing his PhD in 2007, he founded his first company, Intuitive Automata, which created interactive coaches for weight loss. Though Intuitive Automata ceased operations in 2013, Dr Kidd harnessed his extensive knowledge of the healthcare business and the experiences from patient engagement and launched Catalia Health in 2014 with a new platform centered specifically around patient behavior change programs for chronic disease management. Originality/value Dr Kidd is a pioneer of social robotics and has developed groundbreaking technology for healthcare applications that combines artificial intelligence, psychology and medical best practices to deliver everyday care to patients who are managing chronic conditions. He holds patents, including one entitled Apparatus and Method for Assisting in Achieving Desired Behavior Patterns and in an Interactive Personal Health Promoting Robot. Dr Kidd was awarded the inaugural Wall Street Journal and Credit Suisse Technopreneur of the Year in 2010, which is meant to “honor the entry that best applies technology with the greatest potential for commercial success”. He is also the Director of Business Development for the nonprofit Silicon Valley Robotics and is an impact partner for Fresco Capital. He consults, mentors and serves as a Board Member and Advisor to several high-tech startups.

scholarly journals Long-term evaluation of a social robot in real homes

2016 ◽  
Vol 17 (3) ◽  
pp. 461-490 ◽  
Author(s):  
Maartje M. A. de Graaf ◽  
Somaya Ben Allouch ◽  
Jan A. G. M. van Dijk
Keyword(s):  
Social Presence ◽  
Mental Image ◽  
Human Robot Interaction ◽  
Control Beliefs ◽  
Mere Exposure Effect ◽  
Robot Interaction ◽  
Exposure Effect ◽  
Term Evaluation ◽  
Interaction Research

Abstract This study aims to contribute to emerging human-robot interaction research by adding longitudinal findings to a limited number of long-term social robotics home studies. We placed 70 robots in users’ homes for a period of up to six months, and used questionnaires and interviews to collect data at six points during this period. Results indicate that users’ evaluations of the robot dropped initially, but later rose after the robot had been used for a longer period of time. This is congruent with the so-called mere-exposure effect, which shows an increasing positive evaluation of a novel stimulus once people become familiar with it. Before adoption, users focus on control beliefs showing that previous experiences with robots or other technologies allows to create a mental image of what having and using a robot in the home would entail. After adoption, users focus on utilitarian and hedonic attitudes showing that especially usefulness, social presence, enjoyment and attractiveness are important factors for long-term acceptance.

scholarly journals Taiwan's budgetary responses to COVID-19: the use of special budgets

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wei-Jie Liao ◽  
Nai-Ling Kuo ◽  
Shih-Hsien Chuang
Keyword(s):  
Lessons Learned ◽  
Fiscal Sustainability ◽  
Short Term ◽  
Content Type ◽  
The Great Recession ◽  
News Reports ◽  
Economic Stimulus ◽  
Fiscal Implications ◽  
Taiwanese Government

PurposeThe authors examine the Taiwanese government's budgetary responses to COVID-19, with a focus on the special budgets created for containing the virus, undertaking bailouts and providing economic stimulus. The authors assess the short-term and long-term fiscal implications of the budgetary measures and discuss how Taiwan's experiences could provide lessons for other countries for future emergencies.Design/methodology/approachThe authors collect data from Taiwan's official documents and news reports and compare the special budgets proposed by the Taiwanese government during the Great Recession and the COVID-19 pandemic. The authors discuss lessons learned from the 2008–09 special budget and possible concerns of the 2020 special budgets. In the conclusions, the authors discuss potential long-term implications for Taiwan's budgetary system as well as possible lessons for other countries based on Taiwan's experiencesFindingsThe authors found that the 2008–09 special budgets focused only on economic stimulus, whereas the 2020 special budgets covered COVID-19 treatments, bailouts and economic stimulus. In 2020, the Taiwanese government devised targeted bailout plans for industries and individuals most affected by the pandemic and created the Triple Stimulus Vouchers to boost the economy. Since the special budgets were largely funded through borrowing, the authors pointed out concerns for fiscal sustainability and intergenerational equity.Originality/valueCOVID-19 has changed how the world functions massively. This work adds to the literature on COVID-19 by providing Taiwan's budgetary responses to the pandemic. This work also identifies ways for Taiwan to improve the existing budgetary system and discusses lessons for other countries.

scholarly journals Governance for sustainability: learning from VSM practice

Kybernetes ◽  
2015 ◽  
Vol 44 (6/7) ◽  
pp. 955-969 ◽  
Author(s):  
Angela Espinosa
Keyword(s):  
Lessons Learned ◽  
Final Conclusion ◽  
Exploratory Research ◽  
Ongoing Research ◽  
Content Type ◽  
Sustainability Learning ◽  
Sustainability Challenges ◽  
Viable System ◽  
Reliability And Robustness

Purpose – While there is some agreement on the usefulness of systems and complexity approaches to tackle the sustainability challenges facing the organisations and governments in the twenty-first century, less is clear regarding the way such approaches can inspire new ways of governance for sustainability. The purpose of this paper is to progress ongoing research using the Viable System Model (VSM) as a meta-language to facilitate long-term sustainability in business, communities and societies, using the “Methodology to support self-transformation”, by focusing on ways of learning about governance for sustainability. Design/methodology/approach – It summarises core self-governance challenges for long-term sustainability, and the organisational capabilities required to face them, at the “Framework for Assessing Sustainable Governance”. This tool is then used to analyse capabilities for governance for sustainability at three real situations where the mentioned Methodology inspired bottom up processes of self-organisation. It analyses the transformations decided from each organisation, in terms of capabilities for sustainable governance, using the suggested Framework. Findings – Core technical lessons learned from using the framework are discussed, include the usefulness of using a unified language and tool when studying governance for sustainability in differing types and scales of case study organisations. Research limitations/implications – As with other exploratory research, it reckons the convenience for further development and testing of the proposed tools to improve their reliability and robustness. Practical implications – A final conclusion suggests that the suggested tools offer a useful heuristic path to learn about governance for sustainability, from a VSM perspective; the learning from each organisational self-transformation regarding governance for sustainability is insightful for policy and strategy design and evaluation; in particular the possibility of comparing situations from different scales and types of organisations. Originality/value – There is very little coherence in the governance literature and the field of governance for sustainability is an emerging field. This piece of exploratory research is valuable as it presents an effective tool to learn about governance for sustainability, based in the “Methodology for Self-Transformation”; and offers reflexions on applications of the methodology and the tool, that contribute to clarify the meaning of governance for sustainability in practice, in organisations from different scales and types.

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