scholarly journals Exploring the growth process of successors in long-lived small and medium-sized manufacturing companies: a qualitative study

F1000Research ◽  
2021 ◽  
Vol 10 ◽  
pp. 285
Author(s):  
Hiroo Suzuki ◽  
Yasunobu Kino
Keyword(s):  
Growth Process ◽  
Small And Medium Enterprises ◽  
Early Stage ◽  
Theory Approach ◽  
Manufacturing Companies ◽  
Structured Interviews ◽  
Double Loop Learning ◽  
Core Category ◽  
The Future ◽  
Medium Enterprises

Background: Japan is the world's largest country in terms of the number of long-lived companies, the majority of which are family-owned small and medium-sized enterprises. On the other hand, many business owners will be retiring without successors, and the closure of these small and medium enterprises may have a significant impact on the future economy. The purpose of this study is to explore the growth process of successors in long-lived small and medium-sized manufacturing companies so that potential successors can know what they will experience as managers and be prepared for the future, and professionals who support successors can be provided with information on the growth process of successors to provide appropriate support. Methods: Semi-structured interviews were conducted with six successors of small and medium-sized manufacturing companies that are more than half a century old. Their answers were analyzed using the modified grounded theory approach to construct a hypothetical model. Results: In total, 46 concepts, four categories, 17 subcategories, and one core category with an analysis result diagram were formed. The diagram shows the successors gained confidence in management through the dilemma between autonomy and constraint in the early stage of succession, which was found in previous research. Following the initial stage, the successors responded to the crisis caused by market constraints such as being stuck in a new market, unreasonable treatment from customers, and created autonomous strategies in their businesses. Conclusions: By experiencing repetitive crises, the successors tend to acquire new perspectives toward the naturally occurring crises. This change of premise by the successors is considered as the process of double-loop learning. Relationships inside and outside the company influence the generation of this viewpoint. From a long-term perspective, a sense of unity with employees, stable employment, and the pursuit of enjoyment constitute the successors' values in this model.

scholarly journals Transition in successors’ behavior and mindset while managing long-lived small and medium-sized manufacturing enterprises: a qualitative study

F1000Research ◽  
2021 ◽  
Vol 10 ◽  
pp. 285
Author(s):  
Hiroo Suzuki ◽  
Yasunobu Kino
Keyword(s):  
Early Stage ◽  
Manufacturing Companies ◽  
Structured Interviews ◽  
Manufacturing Enterprises ◽  
Double Loop Learning ◽  
Initial Stage ◽  
Core Category ◽  
Stable Employment

Background: There have been many studies conducted on succession, which can be considered as the most important issue in family businesses. However, most of these previous studies have focused only on the early stage of succession, uncovering the role of the predecessor and the successor. Only a few studies have made efforts to examine the total lifecycle of succession. The purpose of this study is to explore the process of the transition in successors' behavior and mindset while managing long-lived small and medium-sized manufacturing enterprises throughout the lifecycle of succession. Methods: Semi-structured interviews were conducted with six successors of small and medium-sized manufacturing companies who are more than half a century old. Their answers were analyzed using the Modified-GTA method to construct a hypothetical model. Results: In total, 46 concepts, four categories, 17 subcategories, and one core category were generated. An analysis result diagram using all concepts and categories was formed. From the observation of this diagram, the successors gained confidence in management through the dilemma between autonomy and constraint in the early stage of succession, which was found in previous research. Following the initial stage, the successors responded to the crisis caused by market constraints and created autonomous strategies in their businesses. Conclusions: By experiencing repetitive crises, the successors tend to acquire new perspectives toward the naturally occurring crises. This change of premise by the successors is considered as the process of double-loop learning. Relationships inside and outside the company influence the generation of this viewpoint. From a long-term perspective, a sense of unity with employees, stable employment, and the pursuit of enjoyment constitute the successors' own values in this model.

scholarly journals Transition in successors’ behavior and mindset while managing long-lived small and medium-sized manufacturing enterprises: a qualitative study

F1000Research ◽  
2021 ◽  
Vol 10 ◽  
pp. 285
Author(s):  
Hiroo Suzuki ◽  
Yasunobu Kino
Keyword(s):  
Early Stage ◽  
Manufacturing Companies ◽  
Structured Interviews ◽  
Manufacturing Enterprises ◽  
Double Loop Learning ◽  
Initial Stage ◽  
Core Category ◽  
Stable Employment

Background: There have been many studies conducted on succession, which can be considered as the most important issue in family businesses. However, most of these previous studies have focused only on the early stage of succession, uncovering the role of the predecessor and the successor. Only a few studies have made efforts to examine the total lifecycle of succession. The purpose of this study is to explore the process of the transition in successors' behavior and mindset while managing long-lived small and medium-sized manufacturing enterprises throughout the lifecycle of succession. Methods: Semi-structured interviews were conducted with six successors of small and medium-sized manufacturing companies who are more than half a century old. Their answers were analyzed using the Modified-GTA method to construct a hypothetical model. Results: In total, 46 concepts, four categories, 17 subcategories, and one core category were generated. An analysis result diagram using all concepts and categories was formed. From the observation of this diagram, the successors gained confidence in management through the dilemma between autonomy and constraint in the early stage of succession, which was found in previous research. Following the initial stage, the successors responded to the crisis caused by market constraints and created autonomous strategies in their businesses. Conclusions: By experiencing repetitive crises, the successors tend to acquire new perspectives toward the naturally occurring crises. This change of premise by the successors is considered as the process of double-loop learning. Relationships inside and outside the company influence the generation of this viewpoint. From a long-term perspective, a sense of unity with employees, stable employment, and the pursuit of enjoyment constitute the successors' own values in this model.

scholarly journals ANALISIS USAHA PARIWISATA DALAM MENGHADAPI RISIKO BENCANA ALAM DI KECAMATAN LEMBANG

2020 ◽  
Vol 3 (2) ◽  
pp. 177-187
Author(s):  
Moch Aditya Akbar ◽  
Fitri Rahmafitria ◽  
Ghoitsa Rohmah Nurazizah
Keyword(s):  
Natural Disasters ◽  
Small And Medium Enterprises ◽  
Action Plan ◽  
Business Owners ◽  
Disaster Mitigation ◽  
Risk Level ◽  
Structured Interviews ◽  
The Future ◽  
Medium Enterprises ◽  
National Disaster

ABSTRAKPeluang terjadinya bencana di kawasan wisata alam selalu ada, sehingga ketahanan usaha pariwisata menjadi isu yang penting. Penelitian ini bertujuan untuk mengidentifikasi kesiapan usaha pariwisata khususnya UMKM (Usaha Mikro Kecil Menengah) dalam menghadapi potensi bencana di masa yang akan datang. Empat indikator yang digunakan untuk mengklarifikasi yaitu kesiapan UMKM pariwisata, kesadaran dan pemahaman terhadap potensi bencana, aspek bahaya, dan aspek kerentanan. Pengumpulan data dilakukan dengan wawancara semi-terstruktur dengan pemilik usaha pariwisata yang mencakup bidang usaha akomodasi, pusat oleh-oleh, serta usaha perjalanan wisata. Hasil wawancara diubah menjadi transkrip lalu direduksi menghasilkan kode bentuk kesiapan UMKM pariwisata dalam menghadapi bencana sesuai standar Badan Nasional Penanggulangan Bencana (BNPB) dari skala tinggi hingga rendah.  Hasil penelitian menunjukkan bahwa seluruh UMKM mempunyai kesadaran akan potensi bencana pada tingkat sedang. Mayoritas UMKM skala besar memiliki kesiapan yang lebih tinggi, sedangkan UMKM kecil hanya sadar akan adanya potensi bencana. Sementara itu, seluruh UMKM memiliki tingkat kerentanan bencana alam yang tinggi. Secara keseluruhan masih terdapat UMKM baik skala tinggi maupun rendah yang memiliki risiko bencana yang tinggi, sehingga dibutuhkan rencana mitigasi yang melibatkan seluruh stakeholder, melalui koordinasi yang efektif dari pemerintah daerah.Kata Kunci: Kesiapan menghadapi bencana, risiko bencana, usaha  pariwisata, wisata alamTOURISM BUSINESS RISK ANALYSIS IN FACING NATURAL DISASTERS IN LEMBANG REGENCYABSTRACTThis study aims to identify the readiness of tourism businesses, especially MSMEs (Micro, Small and Medium Enterprises) in facing potential natural disasters in the future. The method used in this research is a qualitative approach by using four indicators to analyze the readiness, namely clarification of tourism SMEs, awareness and understanding of potential disasters, aspects of danger, and aspects of vulnerability. Data collection was carried out through semi-structured interviews with tourism business owners covering the accommodation business, souvenir centers, and tourist travel businesses. The interview results were changed to the transcript and then reduced to produce a code of tourism MSME readiness in facing disasters according to the National Disaster Management Agency (BNPB) standards from high to low scale. Drawing conclusions from the findings states that all MSMEs are aware of potential disasters at a moderate level. The majority of MSMEs with more excellent assets and income have better-planned preparation for dealing with disasters in the future. In comparison, MSMEs that have smaller income levels are only aware of the potential for disasters. For the vulnerability level, tourism SMEs in the District of Lembang has a high vulnerability to disasters. The aspects studied to measure the level of vulnerability are economic, social, and physical aspects. From the disaster's risk level, tourism MSMEs that become the research sample have different results from each MSME classification studied. There are three tourism MSMEs included in the micro, small and medium classification at the high-risk level. For medium risks, there are no MSMEs that are included in this level of risk. There are five tourism MSMEs included in the micro and middle classification for the low-risk level. The suggestion that resulted from this research is a disaster prevention action plan whose plans involve all stakeholders, and their implementation is closely monitored. Keywords: Disaster risk, disaster mitigation, tourism business, tourism SME

scholarly journals Studying Service SME Adoption of Mobile Marketing Technology (MMT) via Technology-Organization-Environment Framework

2022 ◽  
Vol 14 (1) ◽  
pp. 1-16
Author(s):  
Sunday Chinedu Eze ◽  
Vera Chinwendu Chinedu-Eze ◽  
Hart O. Awa
Keyword(s):  
Small And Medium Enterprises ◽  
Mobile Marketing ◽  
Service Firms ◽  
Theory Approach ◽  
Structured Interviews ◽  
Marketing Technology ◽  
Developed Economies ◽  
Medium Enterprises ◽  
Grounded Theory Approach ◽  
Data Collection Approach

While the acceptance and use of mobile marketing technology (MMT) is playing a significant roles in Small and Medium Enterprises (SMEs), few studies have explored how an appropriate framework for understanding the underlying factors that shape MMT adoption in Nigeria can be developed. This is because majority of practitioners in Nigeria often generalize and extend the findings from the developed economies as if there are no environmental differences. This paper attempts to propose a grounded theory approach for assessing factors within technology-organisation-environment (T-O-E) framework in attempt to explain and predict small service firms’ adoption of MMT. The data collection approach spans unstructured and semi-structured interviews with 26 respondents; and the proposed framework provides an organized way to explore MMT adoption, and a foundation for developing a model of MMT adoption in developing country.

Revisiting presenteeism to broaden its conceptualization: A qualitative study

Work ◽  
2021 ◽  
pp. 1-13
Author(s):  
Mouna Knani ◽  
Pierre-Sébastien Fournier ◽  
Caroline Biron
Keyword(s):  
Work Environment ◽  
Small And Medium Enterprises ◽  
Methodological Approach ◽  
Individual Characteristics ◽  
Small Enterprises ◽  
Structured Interviews ◽  
Depth Analysis ◽  
Holistic Interpretation ◽  
Medium Enterprises ◽  
Negative Factors

BACKGROUND: Presenteeism is generally viewed as a symptom of organizational or individual dysfunction and is rarely considered as a behavioral response to positive triggering factors. Our study examines this issue in small enterprises (SEs), which are an unexplored environment in terms of presenteeism. OBJECTIVE: Through in-depth analysis, this study aims to understand the positive and negative factors that impact presenteeism in the context of small and medium enterprises (SMEs), with a particular focus on SEs. METHODS: We adopt a qualitative methodological approach in which we conducted 17 semi-structured interviews with employees and owner-managers of SEs with between 20 and 49 employees. RESULTS: Our thematic analysis shows that presenteeism can be explained by factors related to pressure to attend work, by individuals’ constraints and commitment, by organizational and individual characteristics and by a congenial work environment. Presenteeism can also be a type of “therapy” which helps individuals to avoid focusing on being sick and enables them to stay active and avoid social isolation. CONCLUSIONS: Our study differs from earlier research by providing a more in-depth analysis of the positive and negative factors that trigger presenteeism. This article will help to expand the current theoretical knowledge about presenteeism and encourage a more holistic interpretation of the phenomenon.

scholarly journals The Innovation Type and Strategy Implemented by Chinese SMEs: Case Study of Manufacturing Industry in Shanghai

2017 ◽  
Vol 8 (2) ◽  
pp. 907-915
Author(s):  
Khaled Mohammed Alqahtani
Keyword(s):  
Manufacturing Industry ◽  
Organizational Innovation ◽  
Small And Medium Enterprises ◽  
Point Of View ◽  
Innovation Strategy ◽  
Structured Interviews ◽  
Cluster Strategy ◽  
Medium Enterprises ◽  
Social Wealth ◽  
Innovation Type

In China, small and medium enterprises (SMEs) play a crucial role in economic development and social wealth in terms of GDP growth, employment creation and poverty alleviation. In the age of technology and information, innovation has been regarded as one of the most significant drivers for the growth and prosperity of SMEs. Therefore, it is necessary for SMEs to implement innovation strategy, which would help them to initiate new products, adopt new processes and increase their competitiveness. From this point of view, this study attempts to identify the innovation situation of Chinese SMEs with regard to innovation type as well as innovation strategy. The research data is collected through structured questionnaires and semi-structured interviews from SMEs of manufacturing industry in Shanghai, China. According to the data results, process innovation and marketing innovation are adopted more frequently than product innovation and organizational innovation by Chinese SMEs. This study also demonstrates most SMEs in China implement free-riding strategy; some of them adopt niche strategy; and few SMEs practice cluster strategy. Although innovation is increasingly important for Chinese SMEs, their implementation of innovation strategy is not highly effective and successful.

scholarly journals Pathways to Local Partnerships in a Semi-Rural Setting: A Qualitative Study of Community Engagement and Employer-Supported Volunteering in Small and Medium Enterprises and Local Nonprofits

2021 ◽  
Vol 12 (1) ◽  
Author(s):  
Myriam Gagnon ◽  
Myriam Beaudry ◽  
Louise Lemyre ◽  
Alexandra Guay-Charette
Keyword(s):  
Community Engagement ◽  
Small And Medium Enterprises ◽  
Integrated System ◽  
Rural Setting ◽  
Small Enterprises ◽  
Structured Interviews ◽  
Inclusive Approach ◽  
Medium Enterprises ◽  
Local Partnerships ◽  
Petites Entreprises

There remains a knowledge gap regarding the factors that drive the development of business-nonprofit partnerships in the context of employer-supported volunteering—especially in small and medium enterprises. Furthermore, there is a need to consider how enterprises operate in their cultural contexts to better understand how they support volunteering trends in Canada. This study aimed to improve understanding of the multi-level factors that foster the development of business-nonprofit partnerships in the context of employer-supported volunteering. Fifteen semi-structured interviews were conducted with community and small business actors in a semi-rural setting in Francophone Québec. Results challenged the traditional view of volunteer support as a distinct activity, showing an integrated system of inter-dependence. Results suggest the relevance of conceptualizing small enterprises’ support of volunteering as part of an inclusive approach to community engagement. RÉSUMÉLes facteurs liés au développement de partenariats entre entreprises et OBNL dans le contexte du bénévolat appuyé par l’employeur sont méconnus – particulièrement au sein des petites et moyennes entreprises. Il est également pertinent de considérer le contexte culturel pour mieux comprendre les tendances canadiennes du bénévolat appuyé par l’employeur. Cette étude vise l’obtention d’une meilleure compréhension des facteurs multiniveaux associés au développement de partenariats entreprises-OBNL dans le contexte du soutien au bénévolat. Quinze entretiens semistructurés ont été effectués auprès d’acteurs du secteur communautaire et des petites entreprises dans un milieu semi-rural francophone-québécois. Les résultats repositionnent la notion d’activités distinctes et témoignent plutôt d’un système intégré d’interdépendances. Les résultats suggèrent de conceptualiser le soutien au bénévolat des petites entreprises au sein d’une approche inclusive d’engagement communautaire.

scholarly journals Connecting Inward and Outward Internationalisation of Malaysian SMEs: A Learning Approach

2018 ◽  
pp. 264-275
Keyword(s):  
Knowledge Sharing ◽  
Value Chain ◽  
Explicit Knowledge ◽  
Small And Medium Enterprises ◽  
Structured Interviews ◽  
Supplier Relationships ◽  
Study Approach ◽  
Medium Enterprises ◽  
The Relationship

When SMEs are part of global value chain, the flows of information in cross-border buyer-supplier relationships which emerge from inward-outward internationalisation connections should be addressed. This study therefore investigates the learning processes of internationalising small and medium enterprises that engage in inward and outward internationalisation. Hence, this study adopts a qualitative case study approach based on ten cases of the internationalising SMEs in Malaysia. Semi-structured interviews with the Managing Directors of the selected SMEs were conducted over a two-year period. Additionally, participant observations were conducted by attending the meetings related to import-export activities and documentations were gathered for data triangulation Findings of this study highlights that the relationship with key foreign suppliers empowered case firms to connect inward to outward internationalisation through collaborative knowledge sharing. The distribution of knowledge through tacit-tacit and tacit-explicit knowledge sharing underpinned by formal planning was a prerequisite for inward-outward internationalisation connections to be established.

scholarly journals The effect of financial literacy towards financial inclusion through financial training

2019 ◽  
Vol 3 (1) ◽  
pp. 186-192
Author(s):  
Amram Rohi Bire ◽  
Heni Matelda Sauw ◽  
Maria
Keyword(s):  
Financial Literacy ◽  
Financial Training ◽  
Small And Medium Enterprises ◽  
Financial Inclusion ◽  
Analysis Technique ◽  
The Future ◽  
Indirect Relationship ◽  
Medium Enterprises ◽  
The Relationship

The current study aimed to describe the influence of financial literacy on financial inclusion that mediated by financial training. It focused on Micro, Small, and Medium Enterprises (MSMEs). Respondents in the study were 54 respondents that were taken from 119 MSMEs in Kupang city, Indonesia. The analysis applied path analysis technique. It was to determine the direct or indirect relationship with SPSS Version 20. Analysis results have shown that financial literacy has got a direct and significant impact on financial inclusion. Its contribution to financial training is 33%. In the other side, the contribution of financial literacy towards inclusion is 32%.  Furthermore, financial training has mediated the relationship between financial literacy and financial inclusion. The presentation is 11%. This phenomenon shows that in the future, it is necessary to increase the frequency of financial training for MSMEs actors in Kupang city, Indonesia. The training has to be conducted to increase financial inclusion in understanding the knowledge of the financial product. Since the current study only examined financial literacy, financial inclusion, and financial training, it is suggested that the future researches may examine other aspects such as transparency, accountability, and quality of financial statements.

scholarly journals Innovative Social Media Marketing Communication Application for Thai Hotel SMEs

2020 ◽  
Vol 14 (16) ◽  
pp. 150
Author(s):  
Torboon Puangmaha ◽  
Tatri Taiphapoon ◽  
Pakpachong Vadhanasindhu ◽  
Sukree Sinthupinyo
Keyword(s):  
Social Media ◽  
Design Thinking ◽  
Small And Medium Enterprises ◽  
Social Media Marketing ◽  
Design And Technology ◽  
Marketing Communication ◽  
Structured Interviews ◽  
Application Development ◽  
Medium Enterprises ◽  
Industry Professionals

<p class="0abstract">Social media marketing communication has been widely adopted in organizations due to its values of interactivity, integration of communication channels, information collection and immediacy.  Nevertheless, a majority of small and medium enterprises (SMEs) do not realize how to systematically and effectively implement social media marketing communication.  In addition, few studies on application development of social media marketing communication have demonstrated the support for Thai hotel SMEs. This study aims to understand the pain points and expectations of SMEs in the Thai hotel industry, to design and develop an innovative social media marketing communication application for business promotion. The research utilizes design thinking process for application development using semi-structured interviews with 10 industry professionals. Based on results from the data analysis and conceptual prototype design, validated by group of professionals in business, innovation design and technology, the proposed prototype is practical and suitable for developing an innovative application that promotes Thai hotel SMEs’ social media marketing communication.</p>

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