A Public Service Industry Approach to the Study of Local Government Structure and Performance

1983 ◽  
Vol 11 (3) ◽  
pp. 313-341 ◽  
Author(s):  
Elinor Ostrom
2016 ◽  
Vol 6 (2) ◽  
pp. 120
Author(s):  
Supardal Supardal

The transformation of the bureaucracy into a necessity. One way transformation of the bureaucracy in the public service is the application of information and communications technology (ICT) in the public service. Information Communication Technology innitiative and application in local govern-ment should transform local government bureaucracy in public service. In Bantul, however, ICT in-nitiative and application has not successfully transformed local government bureaucracy in public service. This study will assessed on the impact of ICT innitiative and application on the bureaucracy transformation in public service. The mix research method is choosen in order to answer and analy-sis the phenomena in depht. The research found that the influence of the ICT’s innitiative on the bureaucracy transformation in the Bantul District is only 18 %. The low effect of the implementa-tion of the system of ICT in those cities is affected by strong patronage culture, the hierarchical organizational structure and centralized regulation on local government structure, low capacity e-leadership of middle range leader, and no delegation from top leader to middle management.Transformasi birokrasi menjadi keharusan. Salah satu cara transformasi birokrasi dalam pelayanan publik adalah penerapan teknologi informasi dan komunikasi (ICT) dalam pelayanan publik. Praksarsa dan implementasi Teknologi Informasi Komunikasi di pemerintah daerah harus mengu-bah birokrasi pemerintah daerah dalam pelayanan publik. Di Bantul, bagaimanapun, Praksarsa dan Implementasi ICT belum berhasil mengubah birokrasi pemerintah daerah dalam pelayanan publik. Penelitian ini akan dinilai pada dampak Prakarsa dan Implementasi ICT pada transformasi birokrasi dalam pelayanan publik. Metode penelitian campuran yang terpilih untuk menjawab dan analisis fenomena. Penelitian ini menemukan bahwa pengaruh Prakarsa ICT pada transformasi birokrasi di Kabupaten Bantul hanya 18%. Pengaruh rendah dari pelaksanaan sistem ICT di kota-kota dipengaruhi oleh budaya yang Patronase yang kuat, struktur organisasi hirarkis dan regulasi terpusat pada struktur pemerintah daerah, kapasitas rendah e-kepemimpinan middle leader, dan tidak ada delegasi dari top leader ke middle management.


2012 ◽  
Vol 91 (1) ◽  
pp. 174-194 ◽  
Author(s):  
RHYS ANDREWS ◽  
GEORGE BOYNE ◽  
LARRY O’ TOOLE ◽  
KENNETH MEIER ◽  
RICHARD WALKER

2015 ◽  
Vol 5 (1) ◽  
pp. 157
Author(s):  
Bernard Oladosu Omisore ◽  
Oyende Adeleke A.

Performance of the Nigerian public service has been a major concern to policy makers and researchers alike. This is because despite all measures put in place to arrest the ugly trend, it seems, it has defied all approaches towards tackling the problem of inefficiency and capacity collapse. Work ethics, attitudes and values can be influenced by the organization, through interventions like training, motivation and coaching, etc. However, they cannot be changed forcibly because they are intrinsic. It is, therefore, of fundamental importance that public functionaries act justly and fairly to all, not only paying lip service to ethical conduct but also ensuring that these are manifestly and undoubtedly seen to be done. This paper discusses the challenges of work ethics, values, attitudes and performance in the Nigerian public service. The major causes of unethical conduct in the public service were identified and the institutional mechanisms established by the government to curb these unethical behaviours were examined. This paper adopted content analysis as a method of data gathering and analysis. It suggested viable options for effective and efficient service-oriented public service. 


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