ISO 9001 QUALITY MANAGEMENT SYSTEMS AND ORGANIZATIONAL PERFORMANCE: A STUDY OF METAL MECHANICAL COMPANIES FROM SOUTHERN BRAZIL

Author(s):  
Leonardo Stertz Sfreddo ◽  
Guilherme Bergmann Borges Vieira ◽  
Gabriel Vidor ◽  
Roberto Birch Gonçalves ◽  
Cintia Paese Giacomello
Author(s):  
Leonardo Stertz Sfreddo ◽  
Guilherme Bergmann Borges Vieira ◽  
Gabriel Vidor ◽  
Roberto Birch Gonçalves ◽  
Cíntia Paese Giacomello

2015 ◽  
Vol 19 (2) ◽  
pp. 32 ◽  
Author(s):  
Luis Miguel Fonseca ◽  
Vanda Marlene Lima

<div><strong>Purpose:</strong> The purpose of this article is to discuss the impact of Supplier orientation and the resulting Supply Chain Management (SCM) approach, on the organizational performance of ISO 9001 Quality Management Systems certified organizations.</div><div> </div><div><strong>Methodology/Approach:</strong> Following a literature review, a full structural conceptual model was proposed. An online survey was administered to managers of Portuguese organizations with certified ISO 9001 Quality Management Systems.  Descriptive Statistics and Structural Model Equations were used to validate the proposed conceptual model. </div><div> </div><div><strong>Findings:</strong> There are positive relationships between Organization Strategy and Supplier Orientation, between Supplier Orientation and Stakeholders Satisfaction, and between Stakeholders Satisfaction and Organizational Performance Orientation, supporting ISO 9001:2015. These findings provide insights that supplier orientation, mediated by stakeholder satisfaction, is an essential tool for organizational competitive sustainable advantage.</div><div> </div><div><strong>Research Limitation/implication:</strong> The analysis was based on managers of ISO 9001 certified organizations perceptions, so additional studies with actual data and longitudinal studies should be useful for further validation.</div><div> </div><div><strong>Originality/Value of paper:</strong> The importance of the overall organizational ecosystem is highlighted with potential impact on the more than 1 Million ISO 9001 organizations certified worldwide and in their suppliers.</div>


Author(s):  
S.V. Alexandrova ◽  
◽  
V.A. Vasiliev ◽  
M.N. Alexandrov ◽  
◽  
...  

In the context of digitalization, the functioning of the QMS necessitates the development and application of qualitatively new management technologies, as well as fundamentally new production technologies. Science is faced with the question of studying the main ways of developing the QMS, determining its place and role in modern conditions and realities, including the use of digital technologies. The article defines the sections of the QMS (GOST R ISO 9001-2015), in which digital technologies can and should be implemented: clause 8.3 Design and development of products and services, clause 8.4. Production of products and provision of services, p. 7.1.5 Resources for monitoring and measurement, p. 9.3. Management analysis.


2010 ◽  
Vol 1 (2) ◽  
pp. 56
Author(s):  
Guna Čivčiša

ISO 9001 (2000 and 2008), Quality management systems – Requirements are globally most used standards. The total number of issued certificates tends to increase year by year, according to the annual surveys of International Organization for Standardization (ISO). The situation in Latvia is similar – the total number of the standard user organizations grows every year only in much smaller amounts. However, the information on issued certificates is insufficient for realizing an in-depth analysis of standard user organizations. This study is important for providing detailed information on enterprises according to their size class and for information on the proportion of certified enterprises to overall number of enterprises to observe the most active scale group of business for ISO 9001 certification. The expected outcome of the research – the number of certified enterprises and their distribution by size class (micro, small, medium- sized and large scale enterprises) in Latvia.


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