Staff-initiated organizational change is a series of activities carried out by lower or middle-level staff to improve organizational conditions, policy, program, or procedures for the ultimate improvement of service to clients. It has similarities with the more top-down approach to change covered in Section 3; both approaches are intended to improve the functioning of the organization, and both use some of the same processes, such as problem analysis and problem solving. Staff-initiated organizational change is different in that it is initiated by staff at lower levels. Steps include assessment, preinitiation (change agents assessing and developing their influence and social capital and inducing or augmenting stress so that the problem will be addressed), initiation, implementation, institutionalization, and evaluation. This approach may present some risk for lower level staff, depending on the leadership styles and philosophies of managers and the overall culture of the organization. If proper conditions exist, improvements in organizational operations are possible.