scholarly journals Digital skills vs soft skills: New professional development competences in public service

2021 ◽  
Vol 13 (1) ◽  
pp. 89-109
Author(s):  
Julia Iu. Lektorova ◽  
◽  
Andrei Iu. Prudnikov ◽  
Polina V. Medvedeva ◽  
◽  
...  
Keyword(s):  
Professional Development ◽  
Content Analysis ◽  
Public Administration ◽  
Soft Skills ◽  
Civil Servants ◽  
Maximum Efficiency ◽  
Advanced Training ◽  
The Public ◽  
Expert Interview ◽  
Digital Competencies

Introduction: interaction on virtual communication platforms between the authorities and the population brings forward the issue of civil servants professional development. Objectives: to define a conceptual approach to the content of digital professional development programs for civil servants, to detail the strategic knowledge and tactical skills required in modern public administration in the context of the socio-political sphere digitalization. Methods: an expert interview; comparative-comparative method of analyzing digital platforms for advanced training of civil servants; content analysis of the “Leaders of Russia” and “Leaders of Russia. Politics” participants’ comments. Results: the article presents the data on a comparative study of educational platforms for advanced training of civil servants in the field of digital literacy. The framework of the necessary digital knowledge in the public management system has been proposed, aimed at the structural subdivisions of authorities responsible for strategic communications with the population. The results of the expert interviews and content analysis actualize the demand for digital competencies among the civil servants. Conclusions: the system of professional retraining of personnel for the civil service should meet the new requirements, namely to ensure the efficient functioning of e-government services, crowdsourcing platforms, official departmental web resources as well as groups and pages in social networks, and to maintain there a dialogue and interaction with the population. The new functionality of a civil servant arising from digitalization of the public administration system requires the development of new approaches to the competence-based model of his training and retraining. This brings forward the importance of digital competencies and skills complemented by a constant improvement of soft skills. The existing mechanisms for mastering these competencies in Russia make it possible to solve the problems of improving the entire system of public administration, but not with maximum efficiency. It is obvious that the market of advanced training services for civil servants is not sufficiently developed and the resources spent on these purposes aren’t used in the most optimal way.

scholarly journals COMPARISON OF PROFESSIONAL TRAINING OF PUBLIC SERVANTS IN SERBIA AND SELECTED COUNTRIES

2019 ◽  
Vol 17 (1) ◽  
Author(s):  
Igor Vukonjanski
Keyword(s):  
Professional Development ◽  
Public Administration ◽  
Professional Training ◽  
Monitoring And Evaluation ◽  
Civil Servants ◽  
Public Servants ◽  
The Public ◽  
Development Factor ◽  
State Administration ◽  
The Republic

The paper presents the experiences of Serbia and selected European Union countries in the field of professional development of civil servants as one of the most important factors in the reform processes of professionalisation and depolitization of the public sector. The performed comparison showed that the professional development of public servants in the observed countries has certain similarities, but also differences.Similarities relate firstly to the already established general consent to the treatment of this area as an important development factor for each state, then in the organization of management of professional development, as well as the technology of that performance with the accompanying evaluations. It was noted that the professional development of civil servants in the Republic of Serbia is still not being given the necessary attention in higher education, while significant improvements have been made in terms of improving the form of professional development through training and seminars.As for the technology of the observed professional development, it is in Serbia in the stage of constitution, and the expectations are that the latest amendments to the laws will improve this area. The significance of this contribution should be achieved through the work of the National Academy of Public Administration, as newly established centralized institutions entrusted with all expert and related executive and other state administration tasks related to the preparation, organization, monitoring and evaluation of the program of professional development of employees in public administration.

Are They Ready for Their Close-Up? Civil Servants and Their Portrayal in Contemporary American Cinema

Public Voices ◽  
2016 ◽  
Vol 11 (1) ◽  
pp. 8 ◽  
Author(s):  
Michelle C. Pautz ◽  
Laura Roselle
Keyword(s):  
Popular Culture ◽  
Public Administration ◽  
Civil Servants ◽  
Case Study Approach ◽  
The Public ◽  
Study Approach ◽  
American Cinema ◽  
Box Office ◽  
Narrative Forms

Perceptions of government and civil servants are shaped by a variety of factors including popular culture. In the public administration literature the significant role that film and other narrative forms have on citizens’ perceptions is duly noted, and there is ample research on politicians and military heroes in film, but a focus on civil servants remains largely elusive. Among the sparse literature centered on civil servants are studies that employ a case study approach or focus on a few films. In contrast, our research employs a large sample of 150 films. These films comprise the top ten box-office grossing films from 1992 through 2006; therefore we examine the films most likely to have been seen by a majority of movie-watching Americans. More than 60 percent of the films in our sample portray government as bad, inefficient, and incompetent. However, the data on more than 300 civil servants yield intriguing findings. Surprising, in light of the negative depiction of government, is the positive depiction of individual civil servants. Half of civil servants were positively portrayed, and only 40 percent were negatively depicted. Americans may view government negatively, but they see in film positive depictions of how individual civil servants can and do make a positive difference.

scholarly journals Public Service Motivation: A Rationalist Critique

2018 ◽  
Vol 48 (1) ◽  
pp. 82-96 ◽  
Author(s):  
Chris O’Leary
Keyword(s):  
Public Administration ◽  
Empirical Research ◽  
Public Service ◽  
Public Interest ◽  
Public Service Motivation ◽  
Civil Servants ◽  
The Public ◽  
Public Resources ◽  
Bureaucratic Behavior

There has been a significant and growing interest, and growing empirical research, around Public Service Motivation (PSM) in recent years. There are few critiques of the construct, and none from a rationalist perspective. Given that the origins of PSM lie in attempts by public administration scholars to counter rationalist explanations of bureaucratic behavior, this lack of countercriticism is surprising. This article provides a rationalist critique of PSM. It argues that PSM is consistent with, and not an alternative to, rationalist understandings of what motivates individuals. It also argues that a significant gap in the PSM literature is around how civil servants and others make decisions; decisions about the public interest, and thus how and when to allocate public resources. It concludes that seeing PSM as consistent with rationality, and specifically as a form of expressive interests, answers many of the remaining questions about PSM and addresses the substantive gaps in the construct.

scholarly journals Civil Servants’ View of the Development of e-Government in Slovenia

2014 ◽  
Vol 6 (4) ◽  
Author(s):  
Tina Jukić ◽  
Mateja Kunstelj ◽  
Mitja Dečman ◽  
Mirko Vintar
Keyword(s):  
Public Administration ◽  
Information Technologies ◽  
Active Participation ◽  
Civil Servants ◽  
Significant Discrepancy ◽  
The Public ◽  
Actual Use ◽  
Further Development ◽  
Job Context

The paper presents the results of a study focused on the so-called internal aspect of e-government – i. e., the aspect of the civil servants. It is wellknown that in both Slovenia and most other countries there is a significant discrepancy between the selection and the actual use of the possibilities that e-government provides. A substantial number of researchers have been intensely engaged in the study of factors inciting (mainly) the citizens to use e-government. In our belief, those factors need also be searched for within the internal e-government users, i.e. the civil servants. In this perspective, we have examined: (1) their use of, and satisfaction with, information technologies in the job context; (2) their skills required for e-government; (3) the effect of e-government on their job, their organisation, and public administration in general; (4) their views of further development of e-government within the public administration. A number of results indicate that responsibility for the low use of e-government by citizens and enterprises can in fact be partly ascribed to the civil servants. Further, the research has revealed that the surveyed civil servants lacked sufficient skills required for an active participation in the development of e-government, and that this development has not resulted in any vital changes in the operations of the public administration.

scholarly journals METHODS OF PROFESSIONAL DEVELOPMENT OF CIVIL SERVANTS IN THE CONTEXT OF MODERN PUBLIC ADMINISTRATION

2020 ◽  
Vol 1 (4) ◽  
pp. 11-17
Author(s):  
Еварович Светлана Анатольевна ◽  
Мартынова Светлана Эдуардовна
Keyword(s):  
Professional Development ◽  
Public Administration ◽  
Civil Servants

scholarly journals Pedagogical basis of personnel training for the public service

2021 ◽  
Author(s):  
М.М. Владимирова ◽  
Ф.Г. Мухаметзянова ◽  
А.Ш. Яруллина
Keyword(s):  
Professional Development ◽  
Public Service ◽  
Civil Servants ◽  
Professional Activity ◽  
Russian Society ◽  
The Public ◽  
The Subject ◽  
The Republic ◽  
Additional Education ◽  
Oriented Approach

В статье рассматриваются вопросы, связанные с педагогическими основами подготовки кадров для гражданской службы на примере Республики Татарстан (РТ) в контексте их профессионального становления и развития. Тенденции развития современного российского общества, как глобализация и цифровизация, повышают требования не только к интенсивности работы государственных служащих, но и развитию их как субъектов профессиональной деятельности. Ведущая идея статьи заключается в том, педагогическими основами профессионального развития молодых госслужащих является не только система основного и дополнительного образования, но и институт наставничества, что актуализирует вопросы субъектно-ориентированного подхода и развитие госслужащих как субъектов профессиональной деятельности через различные системы их подготовки и переподготовки. В этой системе подготовки и переподготовки госслужащих особое внимание уделяется институту наставничества на основе теоретического анализа изучаемой проблемы и результатов пилотного исследования. The article examines issues related to the pedagogical foundations of training personnel for the civil service on the example of the Republic of Tatarstan (RT) in the context of their professional formation and development. The development trends of modern Russian society, such as globalization and digitalization, increase the requirements for not only the intensity of the work of civil servants, but also their development as subjects of professional activity. The leading idea of the article is that the pedagogical foundations of the professional development of young civil servants are not only the system of basic and additional education, but also the institute of mentoring, which actualizes the issues of the subject-oriented approach and the development of civil servants as subjects of professional activity through various systems of their training and retraining. In this system of training and retraining of civil servants, special attention is paid to the institution of mentoring on the basis of a theoretical analysis of the problem under study and the results of a pilot study.

scholarly journals Perception of civil servants regarding the professional performance assessment process in the Republic of Moldova

2021 ◽  
pp. 148-158
Author(s):  
Ana Varzari ◽  
Keyword(s):  
Performance Evaluation ◽  
Public Administration ◽  
Empirical Research ◽  
Civil Servants ◽  
Assessment Process ◽  
Sociological Research ◽  
The Public ◽  
Republic Of Moldova ◽  
The Republic ◽  
The Impact

This article includes an empirical research of the process of evaluating the performance in the public service of the Republic of Moldova, in the perception of civil servants. The importance of the quality of human resources and personnel policy in the public administration and the role of performance evaluation in order to streamline public administration were highlighted. In order to have a better understanding of the impact of performance appraisal of civil servants on the administration process in the Republic of Moldova, a study was conducted by collecting empirical data. Empirical research illustrates the state of affairs in this segment of the competitive labor market. The application of sociological research methods, techniques, procedures and tools provided the opportunity to study the perception of civil servants on the performance evaluation process in the Republic of Moldova.

scholarly journals ANALYSIS AND DIRECTIONS FOR IMPROVING THE SYSTEM OF INCENTIVES FOR EMPLOYEES IN THE CIVIL SERVICE

2021 ◽  
Vol 9 (2) ◽  
pp. 49-61
Author(s):  
Elena Ivanova ◽  
Elena Kolesnichenko
Keyword(s):  
Public Administration ◽  
Civil Service ◽  
Objective Assessment ◽  
Civil Servants ◽  
Equal Opportunities ◽  
Actual Problem ◽  
The Public ◽  
Regional Administration ◽  
Effective Use ◽  
Combination Of Material

The article examines the actual problem of stimulating the work of civil servants. The authors analyzed the theoretical aspects of motivation and stimulation and concluded that the interpretations of the concepts of motivation and stimulation have significant differences, and the emphasis should be on the combination of material and non-material tools. The analysis of the motivation system for civil servants was carried out on the basis of materials from one of the departments of the regional administration. It was revealed that for certain structural divisions of the civil service, an outflow of personnel is characteristic, and the main reasons are: dissatisfaction with the level of material support; discrepancy between the level of wages and the costs of individual resources for the implementation of labor activities; lack of recognition of their merits. The authors analyzed the content of tangible and intangible instruments in the public administration system and concluded that the main principles of intangible incentives for civil servants should be: justice, equal opportunities, objectivity, consistency, transparency, awareness. Recommendations on the effective use of the system of non-material incentives are offered: ways of non-material incentives for an employee should be tangible; carry out only an objective assessment of the results of activities; the criteria should be made clear, transparent and easily verifiable; the indicators, in accordance with the achievement of which the incentive is carried out, must be achievable; control at all stages of measures for non-material incentives for employees.

Moral and Ethical Problems of Public Service Development

2021 ◽  
pp. 18-22
Author(s):  
E. Il'chenko ◽  
O. Gorina
Keyword(s):  
Public Administration ◽  
Civil Service ◽  
Civil Servants ◽  
Service Development ◽  
Government Programs ◽  
Ethical Problems ◽  
The Public ◽  
Separate Region ◽  
Structural Entity

The civil service is a structural entity endowed with a certain amount of competence and authority necessary for the implementation of the tasks assigned to it. An analysis of the effectiveness of the public administration sector indicates a clear relationship between the activities of civil servants and the performance of government bodies. The quality of the work of the authorities has a significant impact on the effectiveness of the implementation of government programs. Modern conditions for reforming the civil service require civil servants to have such qualities as: education, upbringing of civil servants, their professionalism, driving motives for entering and passing the civil service. It becomes obvious that the lack of these qualities among civil servants reduces the effectiveness of the implementation of government initiatives. The article presents the results of research on the moral and ethical problems of the development of the state civil service at the level of the country and a separate region.

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