The Effects of Job satisfaction of Casino employees on Customer-orientation and Organization achievement

Journal of Tourism Management Research ◽

10.18604/tmro.2019.23.7.10 ◽

2019 ◽

Vol 23 (7) ◽

pp. 201-221

Author(s):

Ilsoon Chae ◽

◽

Junghee Kim ◽

Seognam Choi

Keyword(s):

Job Satisfaction ◽

Customer Orientation ◽

Casino Employees

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The Role of CSR and Responsible Gambling in Casino Employees' Organizational Commitment, Job Satisfaction, and Customer Orientation

Asia Pacific Journal of Tourism Research ◽

10.1080/10941665.2013.877049 ◽

2014 ◽

Vol 20 (4) ◽

pp. 455-471 ◽

Author(s):

Hak Jun Song ◽

Hye-Mi Lee ◽

Choong-Ki Lee ◽

Su-Jung Song

Keyword(s):

Job Satisfaction ◽

Organizational Commitment ◽

Customer Orientation ◽

Responsible Gambling ◽

Casino Employees

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The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation: An empirical examination of responsible gambling strategies

International Journal of Hospitality Management ◽

10.1016/j.ijhm.2012.10.011 ◽

2013 ◽

Vol 33 ◽

pp. 406-415 ◽

Author(s):

Choong-Ki Lee ◽

Hak-Jun Song ◽

Hye-Mi Lee ◽

Seoki Lee ◽

Bo Jason Bernhard

Keyword(s):

Job Satisfaction ◽

Customer Orientation ◽

Organizational Trust ◽

Responsible Gambling ◽

Empirical Examination ◽

Casino Employees ◽

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Job Satisfaction and Customer Orientation impact on job performance: Focus on Jewelery Salesperson

Journal of Korea Service Management Society ◽

10.15706/jksms.2015.16.4.006 ◽

2015 ◽

Vol 16 (4) ◽

pp. 89-119 ◽

Author(s):

황금주 ◽

임홍규 ◽

Il-Han Lee

Keyword(s):

Job Satisfaction ◽

Job Performance ◽

Customer Orientation

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The Study on a Structural Relationship among Communication Satisfaction, Job Satisfaction and Customer Orientation in Hotel Industry

Journal of Korea Service Management Society ◽

10.15706/jksms.2010.11.3.009 ◽

2010 ◽

Vol 11 (3) ◽

pp. 187-207 ◽

Author(s):

박미선 ◽

Shin Hong Chul

Keyword(s):

Job Satisfaction ◽

Customer Orientation ◽

Hotel Industry ◽

Communication Satisfaction ◽

Structural Relationship

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The Impact of the Sports Club Instructor's Perception of Uniform Attributes on the Job Satisfaction, Organizational Identification and Customer Orientation

Korean Journal of Sport Studies ◽

10.23949/kjpe.2017.07.56.4.19 ◽

2017 ◽

Vol 56 (4) ◽

pp. 269-285

Author(s):

Dong-Kyu Kim ◽

Hye Ri Park ◽

Jin-Wook Han

Keyword(s):

Job Satisfaction ◽

Organizational Identification ◽

Customer Orientation ◽

Sports Club ◽

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The impact of Brand Identification Perceived by Employee of Low Cost Carriers on Job Satisfaction and Customer Orientation

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2019.12.31.12.257 ◽

2019 ◽

Vol 31 (12) ◽

pp. 257-274

Author(s):

Jae-Il Kwon ◽

Han-Ju Kim

Keyword(s):

Job Satisfaction ◽

Customer Orientation ◽

Low Cost ◽

Brand Identification ◽

Low Cost Carriers ◽

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A Study on the Influence of Strategic Human Resource Management in the Airline Industry on Job Satisfaction, Organizational Performance and Customer Orientation

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2020.7.32.7.413 ◽

2020 ◽

Vol 32 (7) ◽

pp. 413-430

Author(s):

Ji-Kyung Oh ◽

Chang-Gweon Jang ◽

Sung-Hoon Hong

Keyword(s):

Job Satisfaction ◽

Resource Management ◽

Human Resource Management ◽

Organizational Performance ◽

Human Resource ◽

Airline Industry ◽

Customer Orientation ◽

Strategic Human Resource Management

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The Effects of Customer Orientation of Convention Industry Employees on Emotional Labor and Job Satisfaction : Focusing on the Mediating Effect of Emotional Labor

Journal & Article Management System ◽

10.31927/asec.14.4.19 ◽

2018 ◽

Vol 14 (1) ◽

pp. 349-365

Author(s):

Yitae Kim ◽

Jiyoung Jung ◽

Sejun Lee

Keyword(s):

Job Satisfaction ◽

Emotional Labor ◽

Customer Orientation ◽

Mediating Effect ◽

Convention Industry

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A Study on the Relationship between Salesperson's Customer Empathy, Job Satisfaction, Emotional Commitment, and Customer Orientation

The Academy of Customer Satisfaction Management ◽

10.34183/kcsma.20.1.2 ◽

2018 ◽

Vol 20 (1) ◽

pp. 23-43

Author(s):

Jae Bin Cha ◽

Dong Hyun Kim ◽

Chan Wook Park

Keyword(s):

Job Satisfaction ◽

Customer Orientation ◽

Emotional Commitment ◽

The Relationship

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A Study on the Relationship between Work and Life Conflict, Job Satisfaction, Job Stress and Customer Orientation of Airline Cabin Crew

Journal of Tourism Enhancement ◽

10.35498/kotes.2020.8.4.135 ◽

2020 ◽

Vol 8 (4) ◽

pp. 135-151

Author(s):

Hun-Jae Park ◽

Keyword(s):

Job Satisfaction ◽

Customer Orientation ◽

The Relationship ◽

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