LEAN SIX SIGMA: STATE OF THE ART AND FUTURE DEVELOPMENTS IN HEALTHCARE

Author(s):  
Maria Crema ◽  
Chiara Verbano
2018 ◽  
Vol 9 (3) ◽  
pp. 324-350 ◽  
Author(s):  
Fabio Francisco da Silva ◽  
Lukas Daniel Filser ◽  
Fernando Juliani ◽  
Otávio José de Oliveira

Purpose Lean Six Sigma (LSS) is a continuous improvement methodology used to increase the efficiency and effectiveness of processes. Although there are several articles published, only two have analyzed the literature from a bibliometrics perspective. The purpose of this paper is to analyze the LSS literature by bibliometrics, identifying its state of the art, scientific gaps and research trends. Design/methodology/approach Articles published up to 2016 in the database Scopus were investigated to identify the most significant articles, authors, journals, institutions and countries based on citation counting as well as the most frequent keywords and subject areas on LSS. Articles published in 2014, 2015 and 2016 were analyzed to point out scientific gaps and to identify eight main research trends on LSS. Findings The research trends are: “LSS implementation”, “Healthcare”, “LSS tools”, “Human factors”, “Expansion of results”, “SME”, “LSS combined with other methodologies” and “Education”. The research outcomes also point out the most significant articles, authors, journals, institutions and countries in LSS literature. Practical implications This research contributes to develop the state of the art of LSS and helps professionals as well as researchers to identify which issues new studies should address. Originality/value The performance of the literature is measured based on the number of citations and not on the number of published papers, and the bibliometric analysis covers the highest number of articles so far (319 articles). Besides, the identification of the main research trends on LSS is exclusively based on the most recent studies.


2016 ◽  
pp. 94-117
Author(s):  
Mohamed Gamal Aboelmaged

The chapter clarifies emerging aspects and trends of Lean Six Sigma (LSS) in healthcare through the systematic examination of 162 peer-reviewed articles in business, management, and healthcare disciplines that have been published over a ten-year period from 2004 to January 2014. Every article is analyzed using a scheme of six distinct dimensions including year of publication, journal, applications areas, tools and techniques, benefits and improvements, and research type. The chapter provides significant insights into the state of the art of LSS in healthcare research and clarifies confusion in the literature as to what constitutes LSS role in improving healthcare context.


Author(s):  
Mohamed Gamal Aboelmaged

The chapter clarifies emerging aspects and trends of Lean Six Sigma (LSS) in healthcare through the systematic examination of 162 peer-reviewed articles in business, management, and healthcare disciplines that have been published over a ten-year period from 2004 to January 2014. Every article is analyzed using a scheme of six distinct dimensions including year of publication, journal, applications areas, tools and techniques, benefits and improvements, and research type. The chapter provides significant insights into the state of the art of LSS in healthcare research and clarifies confusion in the literature as to what constitutes LSS role in improving healthcare context.


2020 ◽  
Vol 9 (1) ◽  
Author(s):  
Hadijah Iberahim ◽  
Izmahariz Azman ◽  
Mohd Haniff Shahri ◽  
Nur Fara Ellyanie Abdul Hamid

Lean Six Sigma (LSS) is a method that helps an organization to maximize profit and minimize cost. One of the essential factors for a successful LSS project is the availability of employees who are willing to engage. Employee engagement brings about a strong sense of belonging and high productivity. Consequently, engaged employees will work harder to achieve the mission of the organization. This paper discusses a case of LSS project with a low level of employee engagement. As a result, LSS was less likely helpful in sustaining company’s performance. The purpose of this study is to identify factors that contribute to employee engagement in LSS practices. Review of the relevant literature suggests four variables, which include goal clarity, management support and trust, knowledge sharing and transfer, and teamwork. The questionnaire survey applied census in collecting feedback from 80 respondents. Statistical analysis results indicate that goal clarity, management support, and trust are significant to employee engagement. However, knowledge sharing and transfer as well as teamwork are not substantial. It is recommended for the organization to give attention to all the four factors. This paper extended understandings on critical inputs to a successful implementation of LSS for sustainable company’s performance and growth. Keywords: Lean Six Sigma, Employee Engagement, Goal Clarity, Management Support and Trust, Teamwork, Knowledge Sharing.


2018 ◽  
Vol 11 (1) ◽  
Author(s):  
Sehul H. Patel ◽  
Dr. Darshak A. Desai

Author(s):  
Fernando Forcellini ◽  
Milton Pereira ◽  
Helio Aisenberg Ferenhof ◽  
Arthur Boeing Ribeiro

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