Confront the Conflict or Leave it Alone? The Role of Conflict Management Styles in the Relationship between Interpersonal Conflict and Workplace Bullying

To elucidate the distinct effects of relationship conflict (RC) and task conflict (TC), we investigated the intensity (low vs. high) of the two types of conflict on emotional exhaustion and work engagement. Furthermore, we examined how cooperative vs. competitive conflict-handling styles moderate the relationship between the two types of conflict and emotional exhaustion and work engagement. We also examined the role of emotion regulation (cognitive reappraisal and distraction) as a covariate to control its effects on the study variables. Utilizing two separate 2 × 2 between-subject experimental designs, we recruited 120 employees from several companies in Austria. The results suggest that higher levels of both RC and TC are positively related to emotional exhaustion and negatively to work engagement. A cooperative conflict management style moderated the effects of both RC and TC on work engagement. The results suggest decoupling RC and TC and examining the interplay between the intensity of intragroup conflict types and conflict management styles provides insights into the connection between the levels of conflict, conflict management, emotional exhaustion, and work engagement. Additionally, it supports the usage of distraction as a viable regulation strategy for managing the effects of high levels of RC on emotional exhaustion.

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The relationship between teacher candidates’ listening skills and their interpersonal conflict management stylesÖğretmen adaylarının dinleme becerileri ile bireylerarası çatışmaları yönetme biçimleri arasındaki ilişki

Journal of Human Sciences ◽

10.14687/jhs.v14i1.4394 ◽

2017 ◽

Vol 14 (1) ◽

Author(s):

Hüseyin Arslan ◽

Cevat Elma ◽

Kasım Kıroğlu

Keyword(s):

Conflict Management ◽

Teacher Candidates ◽

Interpersonal Conflict ◽

Negative Relationship ◽

Listening Skills ◽

Management Styles ◽

Conflict Management Styles ◽

Listening Skill ◽

Faculty Of Education ◽

The Relationship

Conflict as a phenomenon is one of the basic dynamics of life. It forms the basis of human relations and communication as an inescapable fact that people frequently face during any period of their life. In inter-personal relations, listening and conflict management tendencies may be described as major variables affecting the quality and type of the relationship. This study is to examine the relationship between teacher candidates’ listening skills and their conflict management styles. In this study, the data concerning teachers’ listening skills were obtained through “Listening Skill Scale” of Cihangir-Çankaya (2012) whereas data regarding their conflict management styles were obtained through “Interpersonal Conflict Management Styles Scale” that had been developed by the researchers. Both scales were used for 491 teacher candidates who were taking courses for pedagogical formation in Faculty of Education of Ondokuz Mayıs University during 2015-2016 academic year. In the consequence of the analyses made, a statistically significant relationship was found between teacher candidates’ listening skills and their choices about conflict management styles. A low-level negative relationship was determined between teacher candidates’ listening skills and their accommodating and forcing (competing) styles, while a mid-level positive relationship was found out between listening skills and their compromising and problem-solving (integration) styles. ÖzetÇatışma olgusu, yaşamın temel dinamiklerinden biridir. Yaşamın her kesitinde sürekli karşı karşıya bulunduğumuz ve kaçınamayacağımız bir gerçek olarak çatışma, insan ilişkilerinin ve iletişimin odağında yer alır. İletişimin olmazsa olmazı olarak dinleme ve çatışmayı yönetme eğilimleri bireyler arası ilişkilerde, ilişkinin niteliğini ve biçimini etkileyen ana değişkenler olarak nitelendirilebilir. Bu çalışmada öğretmen adaylarının dinleme becerileri ile çatışmayı yönetme biçimleri arasındaki ilişki incelenmiştir. Bu çalışmada öğretmen adaylarının dinleme becerilerine ilişkin veriler; Cihangir-Çankaya’nın (2012) “Dinleme Becerisi Ölçeği”, çatışmayı yönetme biçimlerine ilişkin tercihleri ise araştırmacılar tarafından geliştirilen “Bireyler Arası Çatışmaları Yönetme Biçimleri Ölçeği” kullanılarak elde edilmiştir. Her iki ölçek, 2015-2016 öğretim yılında Ondokuz Mayıs Üniversitesi Eğitim Fakültesinde pedagojik formasyon eğitimi alan 491 öğretmen adayına uygulanmıştır. Yapılan analizler sonucunda; öğretmen adaylarının dinleme becerileri ile çatışmaları yönetme biçimlerine ilişkin tercihleri arasında istatistiksel olarak anlamlı bir ilişki olduğu bulunmuştur. Öğretmen adaylarının dinleme becerileri ile çatışmayı yönetme biçimlerinden uyum ve hükmetme arasında negatif yönde düşük, uzlaşma ve sorun çözme (tümleştirme) biçimleri arasında ise pozitif yönde orta düzeyde ilişki bulunmuştur.

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Young Adult Reports of the Victim–Offender Overlap in Intimate and Nonintimate Relationships: A Nationally Representative Sample

Criminal Justice and Behavior ◽

10.1177/0093854818810322 ◽

2018 ◽

Vol 46 (3) ◽

pp. 415-436 ◽

Cited By ~ 2

Author(s):

Bruce G. Taylor ◽

Elizabeth A. Mumford ◽

Weiwei Liu ◽

Mark Berg ◽

Maria Bohri

Keyword(s):

Conflict Management ◽

Intimate Relationships ◽

Verbal Aggression ◽

Self Control ◽

Management Styles ◽

Conflict Management Styles ◽

Nationally Representative ◽

High Degree ◽

Degree Of Overlap

Little is known about the role of conflict management in explaining the victim–offender overlap. This article assesses the victim–offender overlap for adults (18-32) in intimate and nonintimate relationships, covering their relationship with their partner and with friends and acquaintances/strangers. Controlling for conceptually important variables, we explore whether different conflict management styles are associated with a respondent being in the victim-only, offender-only, both, or neither group (separately for verbal aggression, physical abuse for intimate and nonintimate relationships, and sexual abuse for intimate relationships). Data are from a nationally representative panel of U.S. households ( N = 2,284 respondents of whom 871 women and 690 men report being in an intimate partnership). We observed a high degree of overlap between victimization and offending across our abuse measures. We found a range of modestly consistent set of risk factors, for example, conflict management styles and self-control, for the victim–offender overlap for partner and nonpartner abuse experiences.

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