The Influence of Organizational Transformation and Commitment Towards the Workforce Performance (A Case Study at Telco Indonesia)

2015 ◽  
Author(s):  
Aan Yulia Lufti ◽  
Ade Irma Susanty
2019 ◽  
Vol 28 (1) ◽  
pp. 1-8
Author(s):  
Mirwan Surya Perdhana ◽  
Yarra Waninda Permanasari

Regardless the size, organizations need to transform themselves to meet the demand of current competition era. Nevertheless, many organizations were failed to implement change despite having a clear organizational strategy. The aim of this research is to investigate factors hindering organizational transformation and change. To achieve such aim, a qualitative case-study investigation was conducted in a State-owned Enterprise located in Greater Semarang, Central Java, Indonesia, involving 10 participants which consists of top manager, middle managers, line managers and the workers.The findings of this study reveals that transformation effort in the company were hindered due to several factors: commitment and initiatives issues, change management issues, language issues, communication issues, and time constraint issues. Implication for theory and managerial practice were also discussed.


2018 ◽  
Vol 8 (1) ◽  
pp. 86
Author(s):  
Christoph Ertl ◽  
Alexander Herzfeldt ◽  
Helmut Krcmar

This paper develops a framework for analyzing organizational change in information technology (IT) departments of state-owned enterprises (SOEs) and applies that framework to a case study of a German airport that is majority-owned by the German federal government. Specifically, we derive a framework from literature to systematically identify transformation barriers for introducing new enterprise resource planning (ERP) systems and business processes in IT departments of SOEs. This framework is based on the punctuated equilibrium model and considers dynamic process incorporation, explicit stakeholder integration, a detailed representation of the change process, and characteristics of public employees as main factors. We then apply the framework in a case study research approach and show how the framework allows identification of transformation barriers hidden to management but involved in the organizational change process (e.g., required change of organizational structures, required change of service-level-agreements). The framework can be a valuable tool for both researchers and practitioners to actively shape the effects of organizational transformation in SOEs and to identify factors that influence the change process.


2013 ◽  
Vol 27 (4) ◽  
pp. 313-322 ◽  
Author(s):  
Thiago Renault ◽  
José Manoel Carvalho de Mello

The Brazilian government has been fostering innovation through policies aimed at transferring technology from publicly funded science and technology organizations to the market. One response to this initiative has been an attempt by some universities to transform themselves into entrepreneurial institutions. In this paper the authors use a longitudinal case study to analyse the organizational transformation at the Alberto Luiz Coimbra Institute for Graduate Studies and Research in Engineering (COPPE) of the Federal University of Rio de Janeiro to become entrepreneurial. The analysis focuses on the entrepreneurial capabilities developed by this academic unit. It was found that the main capabilities developed were managing the university interface with outside parties; integrating public policy initiatives; supporting entrepreneurial activities; technology transfer; and managing shared resources. These five capabilities are interrelated and their development has occurred in tandem with the organizational transformation of the university.


Author(s):  
Sherif Kamel

Over the last 20 years, the international postal sector has changed drastically due to several forces, including globalization, changing technology, greater demands for efficient services and market liberalization. For Egypt, keeping up with the changing atmosphere in the global market meant investing in information and communication technology. The Ministry of Communication and Information Technology (ICT), as part of its efforts to transforming government performance using ICT, chose the Egyptian National Post Organization (ENPO) as a model for ICT integrated government portal. The selection was due to ENPO’s extensive network, the public’s confidence and its trust in the organization. The case of ENPO, capitalizing on public-private partnership models, proved successful when reflecting ICT deployment for organizational transformation within the context of an emerging economy. In addition to its importance in providing e-Government services to citizens, ENPO is evolving as a critical medium for effectively developing Egypt’s e-Commerce. This case study takes an in-depth look at how ICT has improved the quality and range of services offered by ENPO, while asserting the magnitude of its impact on the country’s emergence as a competitor in today’s global postal market.


Author(s):  
Sherif Kamel

Over the last 20 years, the international postal sector has changed drastically due to several forces, including globalization, changing technology, greater demands for efficient services, and market liberalization. For Egypt, keeping up with the changing atmosphere in the global market meant investing in information and communication technology. The Ministry of Communication and Information Technology (ICT), as part of its efforts to transforming government performance using ICT, chose the Egyptian National Post Organization (ENPO) as a model for ICT integrated government portal. The selection was due to ENPO’s extensive network, and the public’s confidence and trust in the organization. The case of ENPO, capitalizing on public-private partnership models, proved successful when reflecting ICT deployment for organizational transformation within the context of an emerging economy. In addition to its importance in providing eGovernment services to citizens, ENPO is evolving as a critical medium for effectively developing Egypt’s eCommerce. This case study takes an in-depth look at how ICT has improved the quality and range of services offered by ENPO, while asserting the magnitude of its impact on the country’s emergence as a competitor in today’s global postal market.


Author(s):  
Tom Butler ◽  
Brian Fitzgerald

It was in 1984 that Telecom Éireann first introduced institutional mechanisms which facilitated employee participation in the formulation and execution of corporate strategy. However, almost ten years elapsed before the full benefits of user participation were realized in the development and implementation of organizational information systems. Two systems development projects that are perhaps exemplars of the manner in which user participation was and still is effected in Telecom Éireann, and which offer unique insights into this multi-faceted phenomenon, are described herein. This case study not only illustrates why user participation is important for systems development in organizations, it also provides evidence that user participation is insufficient for success in systems development if appropriate attention is not given to change management issues associated with the implementation of developed systems. The lessons learned by Telecom Éireann in addressing such issues helped it to evolve its participative policies into a partnership approach to organizational change that helped ensure the success of its strategy of IT-enabled organizational transformation.


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