scholarly journals Social media and supply chain risk management: improving risk detection and supply chain resilience

2019 ◽  
Vol 29 (2) ◽  
pp. 53-64
Author(s):  
Scott R Cox ◽  
J Kirk Atkinson

The introduction of social media has changed the methods by which many individuals, communities, and organizations communicate and interact. The increasing popularity of social media within a business context has forced executives to rethink how they operate their businesses. Chae (2015) observed that the field of supply chain management (SCM) has been lagging in identifying the potential role and use of social media in both research and practice. Recently, greater attention is being given to social media and its potential uses within the supply chain. This paper investigates the potential use for social media as a technology to help with supply chain risk detection and supply chain resilience.

Smart Cities ◽  
2021 ◽  
Vol 4 (3) ◽  
pp. 995-1003
Author(s):  
Li Meng

The internet of things (IoT) and social media provide information related to disasters that could help businesses to strategically mitigate risks and optimize their supply chain during difficult times. This paper proposes a framework to show how business or supply chain enterprisers can collaborate with community and government in disaster supply chain risk management. Businesses must have an established risk mitigation plan, update it periodically and implement promptly. Community collaboration can build a resilient society, and government should play an important role in leading both financial and non-financial support during natural disasters and pandemic management. The IoT and social media are new mechanisms as a vocal point to enable government, ensuring trustworthiness of information, to provide the community with a means to express needs and feedback, and to assist business services to meet the changeable preferences under risk threats. Social media can be a collaborative effort between all the parties and helps make value added decisions efficiently in supply chain risk management.


2019 ◽  
Vol 12 (1) ◽  
pp. 154 ◽  
Author(s):  
Muhammad Junaid ◽  
Ye Xue ◽  
Muzzammil Wasim Syed ◽  
Ji Zu Li ◽  
Muhammad Ziaullah

Risk is inherent in all parts of life and brings consequences, but when it specifically emerges in supply chains, it is susceptible. Therefore, this study aims at identifying and assessing supply chain risks and developing criteria for managing these risks. Supply chain (SC) risks consist of complex, uncertain, and vague information, but risk assessment techniques in the literature have been unable to handle complexity, uncertainty, and vagueness. Therefore, this study presents a holistic approach to supply chain risk management. In this paper, neutrosophic (N) theory is merged with the analytic hierarchy process (AHP) and technique for order of preference by similarity to ideal solution (TOPSIS) to deal with complexity, uncertainty, and vagueness. Then the proposed methodology is practically implemented through a case study on the automotive industry. SC resilience, SC agility, and SC robustness were selected as criteria for managing supply chain risks and analyzed using N-AHP. Furthermore, seventeen risks were identified and assessed by using N-TOPSIS. Results suggest supply chain resilience is the most important criterion for managing supply chain risks. Moreover, supplier delivery delays, supplier quality problems, supplier communication failures, and forecasting errors are the most vulnerable risks that occur in supply chains of the automotive industry in Pakistan.


Work ◽  
2020 ◽  
Vol 67 (2) ◽  
pp. 487-498
Author(s):  
Pedro Senna ◽  
Augusto da Cunha Reis ◽  
Alexandre Castro ◽  
Ana Claudia Dias

BACKGROUND: Recent studies concerning supply chain management have shown that topics such as supply chain risk management (SCRM) and supply chain resilience (SCRes) are the new trends in supply chain management. Initial studies in the early 2000s developed frameworks to identify, measure and mitigate risks and assess/evaluate the degree of resilience of a company or supply chain. Recently, a large variety of studies has emerged, including more conceptual and review studies as well as more sophisticated, quantitative studies. However, studies on human-related factors are still lacking, and there is no systematic method to answer questions such as “What literature is available concerning human factors related to SCRM and SCRes?”, “Which human factors contribute to SCRes?” and “Which human factor can amplify SC Risks?” OBJECTIVE: The main goal of this paper is to conduct a systematic literature review to identify human factors that impact supply chain resilience and supply chain risk management. METHOD: This study was performed using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) method. The objective of using this review protocol is to ensure that the review has the minimum amount of bias due to research expectations. RESULTS: This study highlighted a summary of human-related risk and resilience factors as well as a discussion about these preliminary findings. CONCLUSIONS: As our main conclusion, we highlight that human factors may generate significant risks in the supply chain, nevertheless, there are other human factors that must be nourished to obtain SCRes.


Author(s):  
Simon Simba ◽  
Wesley Niemann ◽  
Theuns Kotzé ◽  
Assilah Agigi

Background: The supply chain risk management (SCRM) process is aimed at the implementation of strategies that assist in managing both daily and exceptional risks facing the supply chain through continuous risk assessment to reduce vulnerability and ensure continuity.Purpose: The purpose of the study was to determine whether the SCRM process enables supply chain resilience among grocery manufacturers in South Africa. The fast-moving consumer goods (FMCG)-manufacturing industry faces increased risk because of the nature of their products being perishable with a limited shelf life.Method: This study was conducted using a descriptive qualitative research design. Data were collected by means of 12 semi-structured interviews with senior supply chain practitioners within the South African grocery manufacturing industry.Findings: The study found that most firms informally implement SCRM processes of risk identification, assessment, mitigation and monitoring to mitigate disruptions. Furthermore, the findings indicate that the SCRM processes facilitate resilience among grocery manufacturers in South Africa.Conclusion: The managerial implications show that supply chain managers of grocery manufacturers should formalise the SCRM process and develop risk assessment scales to better prioritise risks in order to run a resilient supply chain. The research contributes to the supply chain management field by adding to the scarce literature relating to SCRM as an enabler of supply chain resilience in a South African context.


2022 ◽  
Vol 62 (1) ◽  
Author(s):  
Murilo Zamboni Alvarenga ◽  
Marcos Paulo Valadares de Oliveira ◽  
Hélio Zanquetto Filho ◽  
Kevin C. Desouza ◽  
Paula Santos Ceryno

ABSTRACT The ability to recover from disruptions is important for organizations and supply chains. Empirical data were used to investigate factors that affect supply chain recovery from disruptions, including collaboration, visibility, flexibility, analytical orientation, and supply chain risk management. A literature review was conducted to build an online questionnaire that was applied to manufacturing firms in Brazil. This work’s statistical method includes confirmatory factor analysis and structural equation modeling. Our results indicate that a package of resilience capabilities - collaboration, flexibility, visibility, and analytical orientation - positively affect supply chain resilience. Improving such capabilities, therefore, will allow supply chains to recover better from disruptions. It was also discovered, however, that supply chains do not recover from disruptions by way of supply chain risk management alone. Mutual impacts also exist between the group of resilience capabilities and supply chain risk management.


Logistics ◽  
2021 ◽  
Vol 5 (4) ◽  
pp. 70
Author(s):  
Remko van Hoek

Background: In response to calls for actionable research that considers ongoing pandemic risk dynamics, we explore how risks experienced and risk mitigation techniques used have changed during the first year of the pandemic. Methods: We used a survey and studied six cases; data were collected both at the start of the pandemic and one year into the pandemic. This paper offers the first empirical exploration of the first full year of the pandemic and provides data points from both early and one year into the pandemic. Results: Our findings indicate that not only are pandemic risks far from mitigated, several types of risks have also increased in severity. Multifaceted and multidirectional approaches have been adopted, going well beyond demand and supply risks (the risks most widely considered in the literature) and much more work remains for supply chain managers to mitigate risks and improve supply chain resilience. Conclusions: We find that in addition to the risk management techniques, considering behavioral aspects is key for navigating a pathway towards risk mitigation.


2022 ◽  
Vol 62 (1) ◽  
Author(s):  
Murilo Zamboni Alvarenga ◽  
Marcos Paulo Valadares de Oliveira ◽  
Hélio Zanquetto Filho ◽  
Kevin C. Desouza ◽  
Paula Santos Ceryno

ABSTRACT The ability to recover from disruptions is important for organizations and supply chains. Empirical data were used to investigate factors that affect supply chain recovery from disruptions, including collaboration, visibility, flexibility, analytical orientation, and supply chain risk management. A literature review was conducted to build an online questionnaire that was applied to manufacturing firms in Brazil. This work’s statistical method includes confirmatory factor analysis and structural equation modeling. Our results indicate that a package of resilience capabilities - collaboration, flexibility, visibility, and analytical orientation - positively affect supply chain resilience. Improving such capabilities, therefore, will allow supply chains to recover better from disruptions. It was also discovered, however, that supply chains do not recover from disruptions by way of supply chain risk management alone. Mutual impacts also exist between the group of resilience capabilities and supply chain risk management.


2021 ◽  
Vol 11 (4) ◽  
pp. 4764-4771
Author(s):  
Mohammed Taj Hejazi

Supply chain mitigation strategies have not received much attention from researchers and practitioners on how to manage the supply chain risk in the turbulent business environment. There is little awareness and understanding in supply chain risk management literature on the concept of supply chain resilience (SCR). SCR has been emphasized throughout the past decade, and organizations are aware of its influence on organizational performance. As a result, SCR is essential as it influences organizational performance. The literature indicates that a lack of SCR negatively affects organizational performance. However, the literature does not theorize and provide theoretical evidence on how SCR affects organizational performance with the help of knowledge sharing. This study aims to examine the influence of SCR on organizational performance with the effect of knowledge sharing. Research questions include: 1 How SCR contributes to organizational performance? 2 Does knowledge sharing influence organizational performance? 3. How does knowledge sharing affect the relationship between SCR and organizational performance? This study, based on available literature, will present the research model of how SCR affects organizational performance. Examples of small case studies will also include for better understanding. This study will also provide some important pieces theoretical and practical implications.


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