scholarly journals Put your money where your mouth is - participatory budgeting in Romanian cities

2020 ◽  
Vol 338 ◽  
pp. 303-312
Author(s):  
Nicolae Urs
Keyword(s):  
Local Governments ◽  
Public Management ◽  
New Public Management ◽  
Participatory Budgeting ◽  
Public Servants ◽  
Digital Era ◽  
New Public ◽  
Policy Making Process ◽  
The Government

Almost 40 years ago, New Public Management theorists reserved an increasingly important role for citizens and civil society in the policy making process. This trend continued afterwards with proponents of Digital Era Governance or New Public Service theories. But without the opportunity of taking decisions on how to spend at least some parts of the government money, the influence of citizens and NGOs is fairly limited. Local governments, as the institutions closer to the needs and wishes of the communities, have gradually taken note of the increasing clamor for more power and transparency. Participatory budgeting processes have sprung up all over the world in the last years. Romania is no exception; a number of cities have implemented platforms that allow their citizens to propose and vote on projects to improve the quality of life in their communities. Our research will try to ascertain the level of success such initiatives have in Romania, a country with a generally low level of civic engagement. For this, we will use questionnaires and interviews with public servants in charge of these platforms.

Mastering Electronic Government in the Digital Age

2018 ◽  
pp. 3591-3601
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Organizational Performance ◽  
Local Governments ◽  
Public Management ◽  
New Public Management ◽  
Digital Age ◽  
Information And Communications Technology ◽  
Electronic Government ◽  
Digital Era ◽  
New Public ◽  
Strategic Goals

This article reveals the overview of electronic government (e-government); the adoption of e-government; the digital era governance (DEG) and new public management (NPM); and the significance of e-government in the digital age. E-government is the use of information and communications technology (ICT) to improve the activities of public sector organizations. E-government can open new opportunities for city and local governments to engage in governance by requiring the reforms of underlying working processes. E-government can advance the local democracy by improving the access to information and deepening the citizens' participation in the policy-making process. E-government offers a path to sustain with the civil society and the private sector to design effective services and tools to execute policies. The article argues that mastering e-government has the potential to enhance organizational performance and achieve strategic goals in the digital age.

scholarly journals Quest for Improving Performance and Quality of Bangladesh Civil Service: Contemporary Practices and Recommendations

2019 ◽  
Vol 25 (1) ◽  
Author(s):  
Dr. Nazmul Ahsan Kalimullah ◽  
Dr. Jebunnessa ◽  
M. M. Ashaduzzaman Nour
Keyword(s):  
Performance Management ◽  
Public Management ◽  
Structural Adjustment ◽  
New Public Management ◽  
Civil Service ◽  
Vital Role ◽  
Performance Quality ◽  
New Public ◽  
The Government

Civil Service has a task to secure, support and improve the nation it serves. All over the world, each and every public and civil servant plays a vital role in fulfilling this task and so improving the lives of their corresponding citizens. Over the generations civil service has helped successive governments to overcome exclusive and complex challenges. Hence, performance and quality of civil service is very important. Improving performance quality of civil service is a public personnel management process by which the public organizations determine how effectively the employees are performing the job and improve performance to achieve the ultimate goals. Public sector organizations are playing an increasingly important role towards development of Bangladesh by providing a range of services. Bangladesh started promoting quality of civil service under the rubric of the ‘Structural Adjustment’ in the era of New Public Management. This paper attempts to analyze the present state and limitations of performance management and provide some suggestions to promote quality of civil service in order to improve the overall performance of the Government of Bangladesh.

scholarly journals Participatory Budgeting: A Comparative Study of Croatia, Poland and Slovakia

2016 ◽  
Vol 9 (1) ◽  
pp. 31-56 ◽  
Author(s):  
Jasmina Džinić ◽  
Mária Murray Svidroňová ◽  
Ewa Markowska-Bzducha
Keyword(s):  
Public Management ◽  
Consumer Satisfaction ◽  
New Public Management ◽  
Social Innovation ◽  
Local Governance ◽  
Quality Of Services ◽  
Participatory Budgeting ◽  
New Public ◽  
Additional Costs

Abstract The New Public Management movement regards citizens as customers and, accordingly, focuses on the quality of services provided by public-sector organizations. Since this approach negatively affected democratic values, there has been a shift of the focus from consumer satisfaction and quality of services to quality of governance. The latter implies the improvement of the relationship between government and citizens as active members of the community. Over the last twenty years, participatory budgeting (PB) has become a popular form of co-production intended to improve the quality of local governance. The aim of the article is to provide a comparative analysis of the use and role of PB in Croatia, Poland and Slovakia and to identify the models of PB used in selected countries. In order to compare the case studies of municipalities in selected countries, a qualitative analysis has been used and the classification of PB models applied. Most analyzed local units use the “Porto Alegre adapted for Europe” model, but the “Consultation on public finances”, “Representation of Organized Interest” and “Proximity participation” models are also represented. The main findings are that PB indeed enables better allocation of public sources according to citizens’ needs (various public services were delivered following the trend of social innovation and co-creation), but the problem lies in the low amount assigned for PB from public budgets and the relatively low interest of citizens to participate in the PB processes. PB might also bring certain risks linked with its implementation, e.g. misuse of the idea for political reasons or additional costs of projects delivered in the PB process.

Mastering Electronic Government in the Digital Age

2019 ◽  
pp. 220-232
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Organizational Performance ◽  
Local Governments ◽  
Public Management ◽  
New Public Management ◽  
Digital Age ◽  
Information And Communications Technology ◽  
Electronic Government ◽  
Digital Era ◽  
New Public ◽  
Strategic Goals

This chapter reveals the overview of electronic government (e-government), the adoption of e-government, the digital era governance (DEG) and new public management (NPM), and the significance of e-government in the digital age. E-government is the use of information and communications technology (ICT) to improve the activities of public sector organizations. E-government can open new opportunities for city and local governments to engage in governance by requiring the reforms of underlying working processes. E-government can advance the local democracy by improving the access to information and deepening the citizens' participation in the policy-making process. E-government offers a path to sustain with the civil society and the private sector to design effective services and tools to execute policies. The chapter argues that mastering e-government has the potential to enhance organizational performance and achieve strategic goals in the digital age.

scholarly journals New Public Management in The Changing Status of Higher Education Institution in Indonesia

2021 ◽  
pp. 1-14
Author(s):  
Muhammad Muhammad
Keyword(s):  
Public Management ◽  
New Public Management ◽  
Education Institution ◽  
Management Approach ◽  
Global Competition ◽  
Administrative Reforms ◽  
New Public ◽  
The Government ◽  
University Reforms

Global competition among universities in the world has become more challenging over years. This makes it demanding not only for universities in Indonesia to create positive improvements but also for the government to adapt with its innovations and policy initiatives. Meanwhile, New Public Management approach which was initially introduced in 1990s has been proposing administrative reforms on the old inefficient bureaucracy. In response to this, universities along with the government have been incorporating some aspects of The New Public Management theory in order for them to strive in global competition. This study seeks to analyze the changing status of Indonesian universities. It further discusses how some aspects of New Public Management are incorporated in university’s administration. This Indonesian case study argues that NPM values has influenced the changing system of universities in Indonesia. NPS still exists partially if not fully, in Indonesian universities despite the problem of public acceptance responding to the government’s policy on university reforms.

scholarly journals Administrasi Publik Dalam Perspektif Islam: Kajian Pada Sistem Pemerintahan Umar Bin Khattab

2021 ◽  
Vol 8 (2) ◽  
pp. 17-24
Author(s):  
Nanda Herijal Putra
Keyword(s):  
Public Administration ◽  
Public Management ◽  
Public Services ◽  
New Public Management ◽  
Islamic Law ◽  
Research Approach ◽  
Islamic Perspective ◽  
New Public ◽  
The Government ◽  
The Times

This study examines about public administration in an Islamic perspective, studies on the system of government of Umar Bin Khattab. The administrative system was not implemented before Nabi Muhammad SAW moved to Medina, after Nabi Muhammad SAW moved from Mecca to Medina, reading and writing activities began to be carried out among the Muslims and to build a government based on Islamic law. The development of the administration was increasingly rapid during the Caliphate of Umar bin Khattab. This research is a type of library research with a research approach using qualitative research methods. Literature research is research that uses data collection techniques by reviewing books, literature, notes and various reports related to the problem to be studied. Public administration as a discipline that is dynamic in accordance with the times. In line with the times, public administration has changed for the better in accordance with the demands of an increasingly complex era. In the western perspective, public administration has experienced developments starting from the old public administration paradigm, new public management, to the new public service. In an Islamic perspective, administration is known as al-idara. Administration in Islam refers to the Qur'an and its interpretations as well as hadiths and syarahs. The sources of interpretation provide an explanation of the signs of the Qur'an whose position exceeds the general rules relating to the order of people's lives. In the context of public services, excellent service is a must and obligation for both the government and the state civil apparatus. Public services are carried out based on Islamic teachings, namely the services provided must be good, honest, quality and trustworthy.

Does Citizens’ Self-Identification of Their Public Role Affect Their Satisfaction with Public Services?

2020 ◽  
Vol 35 (1) ◽  
pp. 75-100
Author(s):  
Hemin Choi ◽  
Jong Seon Lee
Keyword(s):  
Public Service ◽  
Public Management ◽  
New Public Management ◽  
The Public ◽  
Public Role ◽  
New Public ◽  
Significant Difference ◽  
Service Expectations ◽  
Manova Analysis

This study investigates how citizens define their role qua citizen and how the public role they assign themselves matters in their assessment of satisfaction with public service performance. We compared survey respondents who identified their citizen role as customer (n=280), partner (n=353) or owner (n=467) to test this relation. Theoretically, the dominance of New Public Management (NPM) scholarship has resulted in the framing of citizens as simply customers, but our empirical study finds that citizens consider themselves more as partners or owners of government. This mismatch in conception was our research hypothesis for further research. We then ran a number of t-tests and carried out a MANOVA analysis, the results of which indicate that there is a significant difference between the customer and partner groups regarding expectations and satisfaction on the quality of their living area but not regarding performance. There is also evidence that shows that the role citizens assign to themselves is related to their public service expectations but that the connection between their view of their role and their assessment of performance is weak.

Quality Assurance and Accreditation in Open and Distance Learning

2021 ◽  
pp. 1079-1097
Author(s):  
Vimbi Petrus Mahlangu
Keyword(s):  
Quality Assurance ◽  
Distance Learning ◽  
Total Quality Management ◽  
Public Management ◽  
New Public Management ◽  
Total Quality ◽  
New Public ◽  
The World ◽  
Open And Distance Learning

The purpose of this chapter is to argue that all open and distance learning (ODL) institutions should carry out quality assurance and accreditation processes in order for students and funders to have confidence in them. It also explains in detail what quality assurance and accreditation entails in ODL. This chapter follows a qualitative approach in understanding quality assurance and accreditation in ODL. Data were collected via literature review. During recent decades, the discourse and practices of systematic quality assurance and quality control have spread around the world, resulting to a great extent in market-based models related to the ideology and policy of neo-liberalism and expressed in economic rationalities such as new public management, total quality management, public choice, and human capital. Quality assurance and accreditation in ODL aims to maintain and raise the quality of education and to guarantee the improvement of its standards.

Disability employment services under new public management: A comparison of Australia and Taiwan

2016 ◽  
Vol 61 (3) ◽  
pp. 437-450
Author(s):  
Hsiu-shan Yeh ◽  
Wan-I Lin
Keyword(s):  
Public Management ◽  
New Public Management ◽  
Disabled People ◽  
Employment Services ◽  
For Profit ◽  
Welfare Benefits ◽  
New Public ◽  
The Government ◽  
Disability Employment ◽  
For Profit Organizations

In the 1990s, both Australia and Taiwan were influenced by new public management (NPM) and subsequently reformed their public employment services. However, the reforms of the two countries have led to divergent results. This study assumes that the essential differences lay in the mobilization capacity of the disabled rights advocacy organizations and the disability employment benefits. Taiwan’s disability employment services (supported employment), though privatized, are limited to nonprofit organizations (NPOs), while for-profit organizations (POs) remain absent in this area. In Australia, the employment services (open employment services for people with disabilities) have been privatized, and for-profit organizations are encouraged to compete with one another to enhance the service quality and to reduce the costs. By providing job-search benefits for disabled people and implementing workfare policy, the Australian government reforms have resulted in the change of the relationship between the government and the citizens. In contrast, since the Taiwanese government never provided sufficient social welfare benefits for disabled people, they have to actively seek employment not after encouragement from the government, but as a result of their desperate need to earn a living. Despite the two countries’ differences, the force of neoliberalism, along with NPM, ostensibly continues to be a part of their employment policies for the socially underprivileged.

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