PRACTICE AND MORE PRACTICE: ITS CENTRALITY TO YOUNG PEOPLE COPING WITH THE COMMUNICATION CHALLENGES OF THE WORKPLACE

2017 ◽  
Vol 14 (2) ◽  
pp. 1-11
Author(s):  
Shairn Hollis-Turner

Both oral and written communication is influential and prevalent in modern societies. This research study focused on interpersonal communication practices in a business context. The aim was to determine whether youths between 18 and 23 years of age undertaking their six-month period of internship as novice employees were adequately prepared to meet the demands of the workplace. Data were collected from the employers at organisations that employed novice employees. This provided critical perspectives on the competency of young people to cope with the communication demands of the workplace. Quantitative and qualitative methods of data collection were used. Sixty eight (68) employers completed the questionnaires. Interviews were also conducted with six randomly selected employers at the organisations where the young people were undertaking their respective internships. The findings show that workplace communication is complex and that many young people struggle to meet the challenges of communicating adequately in the workplace. Deliberate practice is fundamental to the development of communication skills and expert performance in the workplace. Recommendations are made to better prepare young people to face the challenges and demands of the dynamic workplace.

2019 ◽  
Vol 10 (1) ◽  
Author(s):  
Evgeniya Vorontsova

Due to the growing interest in the phenomenon of self-efficacy, the psychological science examines the directions of studying self-efficacy in domestic and foreign exploratory development. The attention is focused on studies that reveal the interrelation of the self-efficacy phenomenon with other psychological phenomena, such as motivation to succeed and avoidance of failure, as well as studies devoted to the features of self-efficacy ideas in male and female students. There are publications on the data of the empiric investigation of interrelation of self-efficacy and success motivation in young people at various university training stages with presentations of analysis of differences in correlation features in male and female students. A conclusion is made that there are differences existing between the investigated indicators of self-efficacy in substantive work, self-efficacy in interpersonal communication and success motivation in the first-year and the second-year students, as well as the differences existing in the outlined indicators in the young people taking university psychological and legal courses.


Author(s):  
Manfredi Valeriani ◽  
Vicki L. Plano Clark

This chapter examines mixed-methods research, which is an approach that involves the integration of quantitative and qualitative methods at one or more stages of a research study. The central idea behind mixed-methods research is that the intentional combination of numeric-based methods with narrative-based methods can best provide answers to some research questions. The ongoing attempts to construct a simple and common conceptualization of mixed-methods provide a good indicator of the status of mixed-methods itself. mixed-methods research has emerged as a formalized methodology well suited to addressing complex problems, and is currently applied throughout the social sciences and beyond. Nowadays, researchers interested in combining quantitative and qualitative methods can benefit from the growing knowledge about the epistemological foundations, essential considerations, and rigorous designs that have been advanced for mixed-methods research.


2021 ◽  
pp. 277-285
Author(s):  
Susan D. Block

Conversations about palliative care pose multiple challenges for patients, families, and clinicians. This chapter emphasizes the critical role of relationships in communication, highlights common practical challenges that arise in communication about palliative care issues, and proposes specific strategies for addressing them. Examples of language that expresses key clinician interventions is included. Patient-related communication challenges include dealing with anxiety, denial, anger, and grief and sadness. Approaches to family communication challenges focus on the desire to protect the patient, unexpressed grief, and unrealistic expectations, while those related to the clinician include attachment and grief, and discussing prognosis. The role of patient and family preparation, fostered through early, direct, and gentle conversations, is emphasized as a key practice that supports coping and adaptation. Clinicians are conceptualized as supporting patients through attention to the patient and family as persons, the use of skilful interpersonal communication, authenticity, and a commitment to ongoing self-reflection and flexibility.


2016 ◽  
Vol 24 (1) ◽  
pp. 135-154 ◽  
Author(s):  
Catherine Forde ◽  
Shirley Martin

This article explores the impacts of participation in local and national child and youth councils in the Republic of Ireland. It is based on an original research study for which 300 young people were asked about their experience of participating in youth councils. The research indicates that while youth councils have succeeded in offering children and young people opportunities to acquire skills and to influence decision-making at the local level, the institutional and societal impacts of their participation are less apparent. The research provides evidence that youth participation impacts positively on young people’s active citizenship and on-going engagement with democratic institutions after their participatory experiences have ended. It also indicates a growing awareness and recognition of the role of children and young people in the community. The article concludes that participatory structures such as youth councils should be underpinned by statutory guidelines and legislation so that children and young people’s participation is meaningful and gains from their participation are not lost.


2006 ◽  
Vol 12 (1) ◽  
pp. 65 ◽  
Author(s):  
Kiley Pershouse ◽  
Pim Kuipers ◽  
Delena Amsters ◽  
Glenda Price

In the course of a large retrospective research study exploring implications of ageing with a spinal cord injury (SCI), 84 participants were asked to provide responses to a brief telephone questionnaire regarding the nature and quality of their utilisation of various health and disability services. The aim of this study was to explore service utilisation, level of satisfaction with the services utilised, and the nature of the support received from these services for a sample of people ageing with spinal cord injury (SCI). Findings highlighted that people ageing with SCI have need of a range of health and disability services predominantly focusing on achieving instrumental assistance. Satisfaction with service was generally high and demonstrated the importance of interpersonal communication skills, technical competence and responsiveness in the delivery of outcomes.


Author(s):  
M. Robert Garfield ◽  
Judith Tiferes

Team communication challenges compound the complexity of healthcare environments. While there is a significant body of research on team interaction in surgical and operating room settings, there is limited research in more specialized use environments such as the electrophysiology (EP) lab where an interdisciplinary team supports the diagnostics and interventional correction of the heart’s electrical timing. This work proposes a novel framework to uncover and classify team communication pathways in complex healthcare environments via a case study of the EP lab. Designers of integrated medical systems should study the communication practices and communication barriers of intended users to drive better user needs and design inputs.


2014 ◽  
Vol 27 (2) ◽  
pp. 57-59 ◽  
Author(s):  
Gary Fitsimmons

Purpose – The purpose of this article is to promote good communication practices. Design/methodology/approach – The article defines the elements of the communication process, shows the most likely trouble spots in that process and discusses what good communication practice looks like practically. Findings – The article’s findings are that the key to good communication practices is strong trusting relationships between the communicators. Practical implications – Good communication practices affect productivity and therefore the bottom line. Social implications – Workplace relationships affect the quality of workplace communication and vice versa. Originality/value – The value of the article is a reminder of how to deal effectively with one of the most common workplace challenges.


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