scholarly journals At the centre or in control? Central agencies in search of new identities

2008 ◽  
Vol 4 (2) ◽  
Author(s):  
Richard Norman

The New Zealand public management model is a product of 1980s and 1990s enthusiasm for replacing hierarchy and centralised bureaucracies with contracts and market-like methods for delivering public services. Fervour for change from tradition is illustrated by the titles of these books published in 1992, a high-water mark for public sector reform in New Zealand: Liberation Management (Peters, 1992), Reinventing Government (Osborne and Gaebler, 1992) and Breaking through Bureaucracy (Barzelay, 1992).

2012 ◽  
Vol 8 (1) ◽  
Author(s):  
Peter Hughes ◽  
James Smart

Over the past 30 years New Zealand’s system of public management has seen a number of positive changes, both systematic and incremental. That process made New Zealand a world leader in public management. Despite this, it remains difficult to gain traction on some of the most complex problems in society. Further, citizens have begun to demand more from their public service than just outputs and efficiency. In order to continue the positive trend of the previous decades, the system must evolve to appreciate the importance of outcomes and effectiveness. 


Sign in / Sign up

Export Citation Format

Share Document