scholarly journals A Bibliometric Analysis of Product-Service Systems’ Design Methodologies: Potential Root-Cause Identification of PSS’ Failures

2021 ◽  
Vol 13 (11) ◽  
pp. 6237
Author(s):  
Jean-Robert Agher ◽  
Patrice Dubois ◽  
Améziane Aoussat
Keyword(s):  
Business Model ◽  
Systems Design ◽  
Future Research ◽  
Root Cause ◽  
Business Model Canvas ◽  
Failure Risk ◽  
Product Service ◽  
Implementation Failure ◽  
Root Cause Identification ◽  
Product Service Systems

Product-service system (PSS) innovation is acknowledged as a promising way to achieve sustainability through better exploitation of given resources. Nevertheless, PSS implementation is also described as increasing failure risk for companies. Despite that authors have identified paradoxical situations as a source of failure while implementing PSS, few researches have focused on understanding the origin of these paradoxes. In this review, we aim at understanding how methodologies cope with the challenges of designing PSS throughout the complete company perimeter as well as how to manage interactions within this perimeter to avoid potential paradoxes and thus failure. To do so, we will rely on the business model innovation literature and, more specifically, the business model canvas to define and discretize the company perimeter. As for the interactions and their imbrication regarding paradoxes appearance, we will refer to Putnam et al. theory to gain deeper understanding of paradoxes-appearance mechanism. Our bibliometric strategy brought us to analyze 14 international articles via our graph, enabling us to highlight that some poles’ interactions during design are partly unaddressed, resulting potentially in the creation of tension sources and therefore potential paradoxes and ultimately implementation failure. Considering this, future research works could focus on defining all significant interactions to consider while designing a PSS as well as the typology of answers to engage while facing tensions. In that respect, these works could provide actionable solutions to lower PSS implementation-failure risk, thus benefiting those who wish to achieve better sustainability through PSS.

Product-Service Systems Design With Business Model Strategy Integrated: A Case Study of Urban Umbrella Rental Service System

2012 ◽  
Author(s):  
Yong Se Kim ◽  
Sang Won Lee ◽  
Jin Hui Kim ◽  
Heji Jeong ◽  
Ji Hwan Lee ◽  
...  
Keyword(s):  
Business Model ◽  
Value Creation ◽  
Service System ◽  
Design Method ◽  
Systems Design ◽  
Service Systems ◽  
Business Model Canvas ◽  
Product Service ◽  
Diverse Context ◽  
Product Service Systems

The value creation paradigm in industry has recently been shifting toward value creation through Product-Service Systems (PSS) where product and service elements are tightly integrated as systems to provide functional fulfillment. A successful PSS should satisfy economical, ecological and experience values. A systematic design method for PSS has been developed where activities of stakeholders are designed to support those values reflecting diverse context elements. Also business model aspects of PSS are considered using the category of the business model canvas together with strategies and protocols obtained from various real world cases. To illustrate the PSS design method with business model strategy integrated, a case of urban umbrella rental service system is presented.

scholarly journals Product-service systems evolution in the era of Industry 4.0

2021 ◽  
Vol 15 (1) ◽  
pp. 177-207
Author(s):  
Paolo Gaiardelli ◽  
Giuditta Pezzotta ◽  
Alice Rondini ◽  
David Romero ◽  
Farnaz Jarrahi ◽  
...  
Keyword(s):  
Value Chain ◽  
Industry 4.0 ◽  
Future Research ◽  
Research Directions ◽  
Future Scenario ◽  
Product Service ◽  
Economic Transformations ◽  
Value Propositions ◽  
Future Research Directions ◽  
Product Service Systems

AbstractRecent economic transformations have forced companies to redefine their value propositions, increasing traditional product offerings with supplementary services—the so-called Product-Service System (PSS). Among them, the adoption of Industry 4.0 technologies is very common. However, the directions that companies are undertaking to offer new value to their customers in the Industry 4.0 have not yet been investigated in detail. Based on a focus group, this paper contributes to this understanding by identifying the main trajectories that would shape a future scenario in which PSS and Industry 4.0 would merge. In addition, future research directions addressing (a) the transformation of the PSS value chain into a PSS ecosystem, (b) the transformation inside a single company towards becoming a PSS provider, and (c) the digital transformation of the traditional PSS business model are identified.

scholarly journals THE RESEARCH DOMAIN OF PRODUCT-SERVICE SYSTEMS AND VOICE OF THE CUSTOMER: A SYSTEMATIC MAPPING

2021 ◽  
Vol 1 ◽  
pp. 3101-3110
Author(s):  
Carl Nils Konrad Toller ◽  
Marco Bertoni
Keyword(s):  
Research Area ◽  
Service Systems ◽  
Future Research ◽  
Systematic Mapping ◽  
Progressive Development ◽  
Development Cycle ◽  
Product Service ◽  
Product Service Systems ◽  
Research Domain ◽  
Voice Of The Customer

AbstractProduct-Service Systems (PSS) have emerged as a key concept to meet the societal and market trends of increasing customer needs through the entire life-cycle. Unfortunately, several companies are struggling with getting revenues from service investments and translating 'real needs' to design improvements. The demand of the designer to go beyond the Voice of the Customer (VoC) is evident. This paper aims to map the interventions proposed by research in the area of PSS and VoC. Using a systematic mapping approach, the research domain was analyzed with regards to context and interventions. The results show a progressive development in the research area with a focus on the specification and realization of needs. A gap exists in connecting the engineers with 'real needs' and integrating the customer as a natural part of the entire development cycle of a PSS. By performing a systematic mapping, future research can be more focused and hopefully increasing its impact.

scholarly journals Systems Design Perspective of Healthcare Provision in Humanitarian Aid

2014 ◽  
Vol 7 (3) ◽  
Author(s):  
Ana Laura Santos ◽  
Linda S.G.L. Wauben
Keyword(s):  
Medical Equipment ◽  
Systems Design ◽  
Healthcare Provision ◽  
Emergency Relief ◽  
Systems Perspective ◽  
Product Service ◽  
And Performance ◽  
Relief Organizations ◽  
Product Service Systems

This study focuses on the role of Systems Design in addressing the challenges of healthcare provision by international emergency relief organizations in developing countries. More specifically the challenges related to the safety and performance of medical equipment that is transferred in the aftermath of a humanitarian crisis. The aim of this paper is to describe the transfer of medical equipment and its associated challenges from a systems perspective and to reflect on the value of Systems Design as an approach to humanitarian innovation, addressing the identified systemic challenges. The concepts of Human Factors and Ergonomics, and Product-Service Systems will be presented as valuable contributions to support designers in handling a larger degree of complexity throughout the design process and to support them to make informed choices regarding this particular context.

Value-Driven Modeling of Tactical and Operational Decisions in Support of Aerospace Product-Service Systems Design

2015 ◽  
Author(s):  
Cassio D. Goncalves ◽  
Michael Kokkolaras
Keyword(s):  
Quality Function Deployment ◽  
Systems Design ◽  
Service Systems ◽  
Business Strategies ◽  
Functional Requirements ◽  
Operational Decisions ◽  
Design Engineers ◽  
Design Variables ◽  
Product Service ◽  
Product Service Systems

Competitive markets and complex business-to-business environments compel manufacturers to provide innovative service offerings along with their products. This necessitates effective methodologires for developing and implementing sucessful new business strategies. This article presents an approach to model tactical and operational decisions to support the design and development of Product-Service Systems (PSSs). A combination of Quality Function Deployment and Design-to-Cost techniques is proposed as the first step of a PSS design framework that aids design engineers to determine the relations among value to customer, functional requirements, design variables and cost. The objective is to identify PSS design alternatives that deliver value to customer while respecting cost targets. An aerospace software case study is conducted to demonstrate the proposed approach.

Module Definition for Product-Service Systems

2012 ◽  
Author(s):  
Katja Hölttä-Otto ◽  
Victor Tang ◽  
Kevin Otto
Keyword(s):  
Business Model ◽  
Support Services ◽  
Manufacturing Firms ◽  
Service Systems ◽  
New Method ◽  
Product Platform ◽  
Product Service ◽  
Alternative Service ◽  
Modular Platform ◽  
Product Service Systems

More and more manufacturing firms are transitioning to more serviced based offerings. It has been shown that a useful integrated bundle of services through a complimentary product can be a better business model than just adding support services to a product as tactical responses to customer needs. In order for companies to be able to define these integrated bundles in an efficient and systematic manner, a process is needed. In the paper we propose a new method to define modular services, ones that can be leveraged efficiently as driving entities, and which can be provided using several product offers. The service modules consist of services modularized for leveraging across several products. The method builds upon the foundations in product platform and modularity research extending it to product service systems. Further, we introduce alternative service modular platform leveraging strategies.

scholarly journals Business Model Canvas Fashion Busana Muslim Di Jakarta

2019 ◽  
Vol 2 (1) ◽  
pp. 42-53
Author(s):  
Aisyah Nasution
Keyword(s):  
Business Model ◽  
Target Market ◽  
Business Model Canvas ◽  
Financial Feasibility ◽  
Product Service

Tujuan dari penelitian ini adalah menganalisa model bisnis dari bisnis pakaian muslim yang telah ada dengan menggunakan BMC dan mengetahui apakah bisnis pakaian muslim ini layak atau tidak untuk dijalankan dan dapat menghasilkan keuntungan. Terdapat beberapa bisnis model yang dapat dipilih, salah satunya yaitu dengan menggunakan Business Model Canvas. BMC adalah salah satu bisnis model yang cocok digunakan untuk menganalisa bisnis startup. Salah satu bisnis yang dapat dilirik adalah ekonomi kreatif yaitu dibidang industry fesyen. Dalam penelitian studi kelayakan bisnis ini terdapat empat aspek yang akan diteliti yaitu aspek pasar (industry/target market feasibility), aspek Produk/jasa (Product/service feasibility), aspek manajemen dan kepemilikan (Organizational feasibility), dan yang terakhir adalah aspek keuangan (financial feasibility). Hasil studi ini menunjukkan bahwa model bisnis pakaian muslim batik wanita menggunakan business model canvas ini layak untuk dijalankan dan berpotensi menghasilkan keuntungan yang diinginkan.

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