Semantic Mobile Applications for Service Process Improvement

2013 ◽  
pp. 69-84
Author(s):  
Markus Aleksy ◽  
Bernd Stieger ◽  
Thomas Janke
Keyword(s):  
Process Improvement ◽  
Mobile Applications ◽  
Product Information ◽  
Integrated Approach ◽  
Mobile Technologies ◽  
Enterprise Information ◽  
Heterogeneous Information ◽  
Field Service ◽  
Semantic Data ◽  
The Right

The ongoing evolution of industrial field service is mainly driven by demographical changes, increasing complexity of products, and tremendous amounts of product information from enterprise information systems as well as from the emerging Internet of Things. To cope with these challenges, a combined approach utilizing semantic and mobile technologies fosters the provision of the right information, at the right time, in the right place, and to the right people. This paper investigates the exploitation potential of semantic mobile applications to support industrial service processes. Based on identified application scenarios, the authors developed concepts for process improvement and, thus, derived requirements. The necessary semantic data federations are considered in the presented architecture, which enables an integrated approach for tailored information retrieval from heterogeneous information sources.

Semantic Mobile Applications for Service Process Improvement

2011 ◽  
Vol 7 (2) ◽  
pp. 1-16 ◽  
Author(s):  
Markus Aleksy ◽  
Bernd Stieger ◽  
Thomas Janke
Keyword(s):  
Process Improvement ◽  
Mobile Applications ◽  
Product Information ◽  
Integrated Approach ◽  
Mobile Technologies ◽  
Enterprise Information ◽  
Heterogeneous Information ◽  
Field Service ◽  
Semantic Data ◽  
The Right

The ongoing evolution of industrial field service is mainly driven by demographical changes, increasing complexity of products, and tremendous amounts of product information from enterprise information systems as well as from the emerging Internet of Things. To cope with these challenges, a combined approach utilizing semantic and mobile technologies fosters the provision of the right information, at the right time, in the right place, and to the right people. This paper investigates the exploitation potential of semantic mobile applications to support industrial service processes. Based on identified application scenarios, the authors developed concepts for process improvement and, thus, derived requirements. The necessary semantic data federations are considered in the presented architecture, which enables an integrated approach for tailored information retrieval from heterogeneous information sources.

Improving Industrial Product Lifecycle Management by Semantic Data Federations

2012 ◽  
pp. 415-439 ◽  
Author(s):  
Steffen Kunz ◽  
Benjamin Fabian ◽  
Markus Aleksy ◽  
Matthias Wauer ◽  
Daniel Schuster
Keyword(s):  
Service Sector ◽  
Product Information ◽  
Semantic Integration ◽  
Product Lifecycle Management ◽  
Distributed Information System ◽  
Distributed Information ◽  
Semantic Data ◽  
Main Challenge ◽  
Industrial Service ◽  
The Right

It is expected that the amount of product information available from the Internet of Things and Services will be so tremendous that the main challenge will be to provide the right information, at the right time, in the right place, and to the right people. This objective is addressed by Aletheia – a distributed Information System that enables the federation and semantic integration of very heterogeneous information sources. This chapter discusses the goals, functionality, and architecture of Aletheia, guided by a real-world case study in the industrial service sector and conducted in cooperation with ABB, a major company providing power and automation technologies, products, and services for utility and industry customers. Further, the authors discuss several issues from the Aletheia project experience they believe to be valuable for researchers and implementers of semantic data federation systems as well as practitioners in the industrial service sector.

Maturity Model Based on Quality Concept of Enterprise Information Architecture (EIA)

2011 ◽  
pp. 82-105
Author(s):  
Hong Sik Kim ◽  
Sungwook Moon
Keyword(s):  
Process Improvement ◽  
Substantial Reduction ◽  
Information Architecture ◽  
Maturity Model ◽  
Enterprise Information ◽  
Development Environment ◽  
Model Based ◽  
Management Concept ◽  
The Right ◽  
The U.S

Quite a good amount of time has been spent seeking appropriate solutions to handle the giant information technology expenditure not only in government sectors but also in private sectors all over the world. Beginning with OMB, which substantially leads the U.S. governmental efforts in ITA/EA area, seems to be on the right path using process improvement concept in its ITA/EA maturity model (OMB, 2007_2). EA community still finds it difficult to introduce quality management concept into its business and practices. Therefore in this chapter, we would like to suggest a more practical ITA/EA maturity model based on the quality concept of enterprise information architecture (EIA), which is ROI–driven, practical and based on four-phased process improvement approach for the EA community. We hope that this approach could bring a substantial reduction in the costs and efforts in the entire ITA/EA area and provide sustainable development environment for the ITA/EA like the argument of the environmentalists.

scholarly journals An Integrated Approach to understand Supply Chain Optimization through the Lens of Technology

2021 ◽  
Vol 8 (S1-Feb) ◽  
pp. 167-178
Author(s):  
Adithya Aithal ◽  
Manish Kumar Singh ◽  
Papri Ray ◽  
R Duraipandian
Keyword(s):  
Supply Chain ◽  
Process Improvement ◽  
Capacity Utilization ◽  
Software Process Improvement ◽  
Integrated Approach ◽  
Research Area ◽  
Supply Chain Optimization ◽  
Business Outcomes ◽  
The Moment ◽  
The Right

Supply chain management and optimisation is a crucial aspect of modern organisations and a successful research area. As an important problem for efficient capacity utilization and difficult infrastructure choices, the presence of uncertainty within supply chains is addressed.Organizations are continually refining processes by implementing business process improvement solutions to deliver better business outcomes, even in times of disruption. A lack of transaction and inventory visibility may be one of the important problems at the moment. With the assistance of intelligent workflows, technology can help develop supply chain processes to eliminate operational silos, respond to market disruptions, minimize risk and sustain business continuity. The paper discusses on how use of embedded AI capabilities in supply chain will provide real-time intelligence and actionable recommendations. Data-driven insights help increase efficiencies and reduce costs. Technologies such as Blockchain, IoT, Analytics, Software Process Improvement and many more can impact the supply chain immensely. The paper mentions about various technology including blockchain and how it improves the supply chain by improving traceability, auditability, accountability, actionability and visibility. The right technology helps the business to make the supply chain more accessible, gain more leverage over the inventory, reduce operational costs, and eventually outpace competition.

Developing and Validating a M-Governance Framework Adoption Model of a University for Communication Services to Its Affiliated Institutions

2017 ◽  
Vol 7 (7) ◽  
pp. 484
Author(s):  
E. Ramganesh ◽  
E. Kirubakaran ◽  
D. Ravindran ◽  
R. Gobi
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Public Service ◽  
Mobile Applications ◽  
Communication Technologies ◽  
Mobile Technologies ◽  
Communication Services ◽  
Governance Framework ◽  
Social And Economic Development ◽  
Acceptance Model

The m-Governance framework of auniversity aims to utilize the massive reach of mobile phones and harness the potential of mobile applications to enable easy and round the-clock access to the services of its affiliated institutions.  In the current mobile age there is need for transforming e-governance services to m-Governance as m-Governance is not a replacement for e-Governance rather it complements e-Governance. With this unparalleled advancement of mobile communication technologies, universities are turning to m-governance to realize the value of mobile technologies for responsive governance and measurable improvements to academic, social and economic development, public service delivery, operational efficiencies and active stakeholder engagement. In this context the present study, aims to develop and validate a m-governance framework of a university by extending Technology Acceptance Model (TAM) with its prime stakeholders so called the Heads of the affiliated institutions. A survey instrument was developed based on the framework and it was administered with 20 Heads of the affiliated Institutions. The results also showed that the Heads of the affiliated Institutions expressed their favorableness towards m-governance adoption.

scholarly journals Gamification-less: may gamification really foster civic participation? A controlled field experiment

2021 ◽  
Author(s):  
Marco Romano ◽  
Paloma Díaz ◽  
Ignacio Aedo
Keyword(s):  
Crisis Management ◽  
Mobile Applications ◽  
Civic Participation ◽  
Mobile Technologies ◽  
Design Experiment ◽  
Decision Making Process ◽  
Group Design ◽  
In The Wild ◽  
Open Issue ◽  
Smart Communities

AbstractIn the context of smart communities, it is essential an active and continuous collaboration between citizens, organizations and institutions. There are several cases where citizens may be asked to participate such as in public decision-making process by informing, voting or proposing projects or in crisis management by sharing precise and timely information with other citizens and emergency organizations. However, these opportunities do not automatically result in participatory practices sustained over time. Mobile technologies and social networks provide the substratum for supporting formal empowerment, but citizen engagement in participation processes is still an open issue. One of the techniques used to improve engagement is gamification based on the humans’ predisposition to games. So far, we still lack studies that can prove the advantage of gamified systems respect to non-gamified ones in civic participation context. In this work, we present a between-group design experiment performed in the wild using two mobile applications enabling civic participation, one gamified and the other not. Our results highlight that the gamified application generates a better user experience and civic engagement.

Professional Retraining in the Staffing System for the Mining Enterprises

2021 ◽  
pp. 79-84
Author(s):  
O.I. Kazanin ◽  
◽  
M.A. Marinin ◽  
A.M. Blinov ◽  
◽  
...  
Keyword(s):  
Professional Education ◽  
Work Experience ◽  
Basic Education ◽  
Integrated Approach ◽  
Legal Framework ◽  
Industrial Safety ◽  
Number Of Factors ◽  
The Right ◽  
Additional Education ◽  
Engineering Personnel

The issues are considered related to providing mining enterprises with the engineering personnel capable of managing mining and blasting operations. At present, not all the mining enterprises have a full staff of specialists and managers who are legally entitled to manage mining and blasting operations. Some employees who previously had such a right, after changes in the legal framework, ceased to meet the new requirements. The analysis is presented concerning the competencies required to perform these production functions, as well as educational programs that allow acquiring these competencies. The importance of professional retraining programs for solving these problems and the imperfection of the modern regulatory framework, which practically excludes the possibility of obtaining the right to manage mining and blasting operations, even after professional retraining for persons with a higher technical education in a non-mining profile, are shown in the article. An integrated approach is proposed for resolving the issues of the admissibility of obtaining the right to manage mining and blasting operations by these persons considering a number of factors: basic education, work experience and positions held at a mining enterprise, completed training in programs of additional education and professional retraining. Such programs should be developed and implemented by the organizations with experience in training mining engineers and having a license from Rosobrnadzor for the right to implement programs not only for additional professional education, but also for higher professional mining education. The need is substantiated in developing professional standards for managers of mining and blasting operations at the enterprises for the extraction of solid minerals. Recommendations were developed for amending the federal rules and regulations in the field of industrial safety in order to ensure the possibility of using professional retraining programs for training and final certification of the managers of mining and blasting operations.

Scientific achievements of Antoni Andrzejowski (on the 235th anniversary)

Geo&Bio ◽  
2021 ◽  
Vol 2021 (20) ◽  
pp. 160-171
Author(s):  
Liudmyla Zavialova ◽  
◽  
Antonina Ilyinska ◽  
Ilona Mykhalyuk ◽  
Мyroslav Shevera ◽  
...  
Keyword(s):  
Integrated Approach ◽  
The Black Sea ◽  
Scientific School ◽  
Scientific Heritage ◽  
Landscape Art ◽  
Research Activities ◽  
Classical Traditions ◽  
Herbarium Collections ◽  
The Right ◽  
Geological Sciences

The article presents an analysis of scientific heritage of the biologist Antoni Andrzejowski (1785–1869), whose name is well known in Ukraine and abroad as a naturalist and a scientist. Antoni Andrzejowski had been cooperating with V. Besser for many years and accompanied him in his trips, he was the first botanist in Kremenets that was born in Volyn, and, at the same time, the first who graduated from the Kremenets Lyceum. His contribution to botanical, zoological, palaeontological, and geological sciences is also recognised, in particular he authored the first geological map of Podillia. The scientist is known primarily for pioneering research on plant diversity: together with W. Besser, he initiated the floristic study of Volyno-Podillia and the Right-Bank Ukraine. He was a traveller, a researcher of the flora, fauna (both modern and fossil) and geology of Podillia, Polissia, the Dnieper, and the Black Sea, as well as the author of a number of original scientific works. During his numerous trips, he collected a variety of scientific materials, including a herbarium, most of which is stored at M. G. Kholodny Institute of Botany NAS of Ukraine. As a taxonomist, he described more than 250 new taxa of vascular plants from 37 families (Brassicaceae, Asteraceae, Boraginaceae Rosaceae, Chenopodiaceae, Lamiaceae, etc.). As an expert of flora and landscape art, A. Andrzejowski took part in the creation of parks (primarily within estates in Podillia), some of which have survived (e.g., in Stavyshche, Kyiv Oblast), but most of them have been lost. A. Andrzejowski almost constantly combined his research activities with pedagogical work: he taught pupils and students of the Volynian Gymnasium (Kremenets Lyceum), St Volodymyr Imperial University of Kyiv, and the Prince Bezborodko Physical and Mathematical Lyceum of Nizhyn. He belonged to the Vilna-Kremenets Scientific School with the classical traditions of an integrated approach to the study of nature. Most of the biography and various aspects of A. Andrzejowski’s activity are discussed in numerous studies, including some of our previous publications. His preserved scientific heritage, in particular botanical works and herbarium collections, also have not escaped the attention of scientists.

scholarly journals BPM and ECM: Similarities, differences, conceptual, and technological limits

2018 ◽  
Vol 30 (1) ◽  
pp. 95-105
Author(s):  
Marco Aurélio de Souza MENDES ◽  
Marcello Peixoto BAX
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Integrated Approach ◽  
Content Management ◽  
Enterprise Information ◽  
Technological Support ◽  
Enterprise Content Management ◽  
Unstructured Information

Abstract Enterprise information architectures still do not deliver all the value that comes from integrating structured and unstructured information. Enterprise Content Management and Business Process Management were developed as autonomous disciplines. Thus, Enterprise Content Management still occurs without formally considering the business processes that generate and manipulate content, while Business Process Management initiatives arise without a documented treatment of materials produced by the processes. The non-integrated approach to these disciplines collaborates to reduce the potential benefits expected in Organizational Change Management programs. In such context, the article discusses the interrelation between Business Process Management and Enterprise Content Management, approaching from a historical view of these disciplines, their conceptual limits, technological support, and dialogues that would benefit both initiatives. The paper contributes to clarify a question still vague in the field of Information Management, which is how to integrate Business Process Management and Enterprise Content Management treating structured and unstructured information in a unified manner. It discusses how to approach this issue in a broad scope of IM by combining the concepts of Enterprise Content Management and Business Process Management. Based on a literature review, the paper analyzes and synthesizes experiences in Enterprise Content Management and Business Process Management acquired in the context of a project carried out in a Power Sector Company. The article reveals problems in separating approaches to Enterprise Content Management and Business Process Management. It shows the importance of an effort for integration and presents three instruments that promote the linkage of the two initiatives, approximating process offices and analysts’ information.

scholarly journals Teaching and Learning Physics with Smartphones

2015 ◽  
Vol 17 (1) ◽  
pp. 31-50 ◽  
Author(s):  
M. Á. González ◽  
Manuel Á. González ◽  
M. Esther Martín ◽  
César Llamas ◽  
Óscar Martínez ◽  
...  
Keyword(s):  
Mobile Applications ◽  
Teaching And Learning ◽  
Low Cost ◽  
Positive Influence ◽  
Mobile Technologies ◽  
Traditional Learning ◽  
Know How ◽  
Measurement Devices ◽  
The One ◽  
Physics Experiments

The use of mobile technologies is reshaping how to teach and learn. In this paper the authors describe their research on the use of these technologies to teach physics. On the one hand they develop mobile applications to complement the traditional learning and to help students learn anytime and anywhere. The use of this applications has proved to have very positive influence on the students' engagement. On the other hand, they use smartphones as measurement devices in physics experiments. This opens the possibility of designing and developing low cost laboratories where expensive material can be substituted by smartphones. The smartphones' sensors are reliable and accurate enough to permit good measurements. However, as it is shown with some examples, special care must be taken here if one does not know how these apps used to access the sensors' data are programmed.

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