Twitter Chat as an Informal Learning Tool

Author(s):  
Kevin R. Guidry ◽  
Laura A. Pasquini

This case study focuses on Twitter as an informal learning tool. Specifically, the authors examine user-created Twitter chats using one specific chat, #sachat, as a case study. #sachat is a weekly one-hour chat held on Twitter and populated by higher education professionals in the field of student affairs (e.g. college admissions, advising, housing, new student orientation). The authors contrast this chat with other ways in which student affairs and higher education professionals are using Twitter. Using methods of computer-mediated discourse analysis, they then discover and elicit defining characteristics of #sachat. Finally, the authors offer thoughts on why this chat seems to be successful as an informal learning resource, how it compares to other uses of Twitter by professionals, and implications for other communities interested in using Twitter or similar tools to create informal learning.

Author(s):  
Kevin R. Guidry ◽  
Laura Pasquini

This case study focuses on Twitter as an informal learning tool. Specifically, the authors examine user-created Twitter chats using one specific chat, #sachat, as a case study. #sachat is a weekly one-hour chat held on Twitter and populated by higher education professionals in the field of student affairs (e.g. college admissions, advising, housing, new student orientation). The authors contrast this chat with other ways in which student affairs and higher education professionals are using Twitter. Using methods of computer-mediated discourse analysis, they then discover and elicit defining characteristics of #sachat. Finally, the authors offer thoughts on why this chat seems to be successful as an informal learning resource, how it compares to other uses of Twitter by professionals, and implications for other communities interested in using Twitter or similar tools to create informal learning.


2020 ◽  
Vol 23 (4) ◽  
pp. 127-138
Author(s):  
Holly Ann Foster ◽  
Courtney L. Robinson ◽  
James W. Thomas ◽  
LuAnn Knight-Crenshaw

This case study is designed for use in graduate courses in student affairs and higher education administration. This case presents some of the challenges that higher education professionals face concerning policies and laws as they relate to student mental illness and emotional support animals. Requests for emotional support animals are becoming more common, and institutions must determine how to accommodate such requests as required by law, while also ensuring a safe educational environment for all students. This case highlights the complex issues that administrators must confront as well as provides students the opportunity to evaluate important issues via the deconstruction of this complex case.


Author(s):  
Michael Houdyshell ◽  
Natasha Ziegler

Higher education needs individuals working with students to have the skills to handle a variety of issues related to success and well-being. Graduate programs preparing higher education professionals to work with students provide the opportunity for skill-building to occur. However, how do graduate students perceive their skill development in courses offered in a graduate program, specifically related to basic helping skills? This study, conducted in a College of Education at a university located in the southern United States posed two questions to find out more about the attributes graduate students contribute in the development of their knowledge of helping skills, and documenting the lived experiences of graduate students practicing helping skills. Five graduate students enrolled in a new course on helping skills were part of this case study. Three themes emerged after collecting and coding data during the course. The three themes were: building helping skills, confidence and comfortability, and multicultural, diversity and inclusion. The discussion section includes recommendations to always offer a helping skills course in graduation programs preparing individuals to work in higher education, any course on helping skills should have a multicultural focus, and the course curriculum should include a mix of clinical and practical elements.


Author(s):  
Muireann O'Keeffe

Twitter has become a hot topic of conversation in professional learning circles. However much of the commentary related to professional learning and Twitter is at best circumstantial rhetoric, which fails to illustrate the real experiences and complexities of professional learning in online spaces. This case study explored how eight higher education professionals engaged with Twitter for professional learning purposes. Data was collected and analysed from participant Twitter profiles and subsequent interviews explored professional learning on Twitter with participants.Using the Visitor and Resident typology this paper highlights that participants were involved in a range of types of participation on Twitter. Participatory activities on Twitter were considered using Wenger’s (1998) concepts of participation and non-participation. Although participants of this research supported Twitter for professional learning, this study indicates that professionals were hesitant to establish presence and participate in social networking activities via Twitter. Consequently further research is needed to unpick the complexities of participation in online spaces. 


2019 ◽  
pp. 089590481985782
Author(s):  
Zelideh R. Martinez Hoy ◽  
David H. K. Nguyen

Higher education professionals are critical to undocumented students’ educational success as their access to higher education is heavily dependent on being able to interpret and navigate policies. This study presents an analysis of policies that impact higher education access for undocumented students coupled with a qualitative case study that examines how anti-immigration policy affects the experiences of higher education professionals who worked directly with undocumented students in the state of Indiana. The authors help readers understand the experiences and challenges facing these “pathfinders” as they attempt to navigate the mazes of federal, state, and institutional policy to help their undocumented students.


2017 ◽  
Author(s):  
◽  
Jonathan Thomas Pryor

This study explored the experiences of staff members at two distinct college campuses who advocated for the advancement of LGBTQ equity through change in campus policy and practice. In this project I conceptualized a queer leadership framework based on grassroots leadership in higher education (Kezar and Lester, 2011). Findings from the multi-site case study identified two unique approaches higher education professionals engaged queer leadership through: a) Queer Activist Leadership and b) LGBTQ Advocacy Leadership. Participants were responsible for creating meaningful change on each campus, relying on campus partnerships with students, faculty, and staff members. These successes establish important considerations for student affairs practitioners, particularly those who work for institutions who do not have designated support programs for LGBTQ equity and inclusion. Findings from this study identified gaps and successes in staff leadership advocacy, demonstrating multiple ways LGBTQ advocates and queer activists may engage in in queer leadership work in higher education student affairs.


2017 ◽  
Vol 28 (1) ◽  
pp. 11 ◽  
Author(s):  
Laura Urbanski Forrest

Librarians’ ethical directives point toward a collaborative effort in providing support for students outside the classroom. Academic librarians often focus on collaborative relationships with teaching faculty at institutions of higher education, but they should also form partnerships with other higher education professionals. Currently, few such partnerships have been reported in the literature. Staff who work in student affairs, including academic advising, career counseling, and other academic support offices would benefit greatly from librarians’ expertise. Specific suggestions for building such collaborations are given, and proposals about future research and possible collaborations are offered. 


Author(s):  
Marcelo de Jesus Rodrigues da Nóbrega ◽  
Patrícia Guedes Pimentel ◽  
Flavio Maldonado Bentes

The focus that will be given in this article, is the relevance of collaborative teaching in the academic environment, with emphasis on higher education in engineering, considering the professional relationship between educating agents and students. To assist in the higher education process, the main challenges encountered will also be addressed, as well as to point out possible increasingly necessary solutions. Raising such important educational issues is necessary since the reference of an institution of higher education is based, among other aspects, on the qualifications of the teacher and his professional training, as well as on his ability to deal with everyday problems. Thus, seeking to achieve the proposed objectives, a bibliographic review was carried out on the theme presented and its consequences in relation to higher education, focusing on engineering courses. In addition to defining concepts related to collaborative teaching, this study links the relationships between higher education professionals, to the institution's growth and improvement. Finally, it was possible to verify that some of the problems listed in the present study are related to the way in which education professionals deal with everyday matters.


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