Information Privacy Concerns and Workplace Surveillance

2017 ◽  
pp. 933-950
Author(s):  
Regina Connolly
Keyword(s):  
Personal Information ◽  
Work Productivity ◽  
Information Privacy ◽  
Employee Morale ◽  
Privacy Concerns ◽  
Significant Area ◽  
Emerging Issues ◽  
Specific Outcome ◽  
Area Of Concern ◽  
Workplace Surveillance

Consumers' privacy concerns have escalated in parallel with our increasing dependence on technology and its pervasiveness into social and work environments. Many of these concerns emanate from the paradox that is the willingness of consumers to provide personal information in order to achieve a specific outcome, whilst equally harbouring the contradictory desire for such personal information to be treated as private. Although examinations of information privacy have tended to focus on the transaction environment, the computer-mediated work environment has emerged as a new and significant area of concern due to increased awareness of the ways in which technologies are now being used to monitor employee email, Internet interactions, and work productivity. Such surveillance concerns are likely to negatively impact employee morale and consequent productivity. However, little attention has been paid to this issue to date. This chapter examines a number of emerging issues concerning technology-enabled workplace surveillance and considers whether the privacy concerns of employees can be successfully balanced against managements' justification for the employment of such technologies in the workplace. In doing so, it provides a balanced perspective that will be of assistance to academics and practitioners alike in dealing with this emerging and contentious issue.

Information Privacy Concerns and Workplace Surveillance

2014 ◽  
pp. 77-95
Author(s):  
Regina Connolly
Keyword(s):  
Personal Information ◽  
Work Productivity ◽  
Information Privacy ◽  
Employee Morale ◽  
Privacy Concerns ◽  
Significant Area ◽  
Emerging Issues ◽  
Specific Outcome ◽  
Area Of Concern ◽  
Workplace Surveillance

Consumers' privacy concerns have escalated in parallel with our increasing dependence on technology and its pervasiveness into social and work environments. Many of these concerns emanate from the paradox that is the willingness of consumers to provide personal information in order to achieve a specific outcome, whilst equally harbouring the contradictory desire for such personal information to be treated as private. Although examinations of information privacy have tended to focus on the transaction environment, the computer-mediated work environment has emerged as a new and significant area of concern due to increased awareness of the ways in which technologies are now being used to monitor employee email, Internet interactions, and work productivity. Such surveillance concerns are likely to negatively impact employee morale and consequent productivity. However, little attention has been paid to this issue to date. This chapter examines a number of emerging issues concerning technology-enabled workplace surveillance and considers whether the privacy concerns of employees can be successfully balanced against managements' justification for the employment of such technologies in the workplace. In doing so, it provides a balanced perspective that will be of assistance to academics and practitioners alike in dealing with this emerging and contentious issue.

Information Privacy Concerns and Workplace Surveillance

2019 ◽  
pp. 1730-1747
Author(s):  
Regina Connolly
Keyword(s):  
Personal Information ◽  
Work Productivity ◽  
Information Privacy ◽  
Employee Morale ◽  
Privacy Concerns ◽  
Significant Area ◽  
Emerging Issues ◽  
Specific Outcome ◽  
Area Of Concern ◽  
Workplace Surveillance

Consumers' privacy concerns have escalated in parallel with our increasing dependence on technology and its pervasiveness into social and work environments. Many of these concerns emanate from the paradox that is the willingness of consumers to provide personal information in order to achieve a specific outcome, whilst equally harbouring the contradictory desire for such personal information to be treated as private. Although examinations of information privacy have tended to focus on the transaction environment, the computer-mediated work environment has emerged as a new and significant area of concern due to increased awareness of the ways in which technologies are now being used to monitor employee email, Internet interactions, and work productivity. Such surveillance concerns are likely to negatively impact employee morale and consequent productivity. However, little attention has been paid to this issue to date. This chapter examines a number of emerging issues concerning technology-enabled workplace surveillance and considers whether the privacy concerns of employees can be successfully balanced against managements' justification for the employment of such technologies in the workplace. In doing so, it provides a balanced perspective that will be of assistance to academics and practitioners alike in dealing with this emerging and contentious issue.

Dataveillance

2012 ◽  
Vol 5 (2) ◽  
pp. 31-45 ◽  
Author(s):  
Regina Connolly ◽  
Cliona McParland
Keyword(s):  
Personal Information ◽  
Information Age ◽  
Information Privacy ◽  
Employee Morale ◽  
Privacy Concerns ◽  
Information Privacy Concerns ◽  
Computer Mediated ◽  
Emerging Issues ◽  
Monitoring Technologies ◽  
Workplace Surveillance

Information privacy concerns are a dominant concern of the information age. Such concerns emanate from the tension between the correct use of personal information and information privacy. That tension has extended to the computer-mediated work environment as employees are becoming increasingly aware of the ways in which management can employ technologies to monitor their email and Internet interactions. Such information privacy concerns have the potential to negatively impact organisational productivity and employee morale. The aim of this paper is to outline some of the major issues relating to workplace surveillance and provide a balanced perspective that identifies the emerging issues and subsequent privacy concerns from the employee’s perspective as well as the rationale underlying managements’ decision to employ monitoring technologies in the workplace. In doing so, it attempts to progress academic understanding of this issue and enhance practitioners’ understanding of the factors that influence employees’ technology-related privacy concerns.

Monitoring Employee Actions in the Workplace

2011 ◽  
pp. 156-171
Author(s):  
Cliona McParland ◽  
Regina Connolly
Keyword(s):  
Employee Morale ◽  
Workplace Environment ◽  
Privacy Concerns ◽  
Emerging Issues ◽  
Monitoring Technologies ◽  
Use Of Internet ◽  
Workplace Surveillance ◽  
Computer Interactions

While the use of Internet based technologies empower organisations immensely, the recent surge of pervasive technologies into the workplace environment has created situations whereby employees are becoming increasingly aware of the ways in which management can employ these technologies to monitor their email and computer interactions. Although it is apparent that in some cases management may have legitimate reasons to monitor employees’ actions it is becoming increasingly evident that emerging issues and subsequent privacy concerns resulting from the use of these technologies have the potential to negatively impact organisational productivity and employee morale. This chapter outlines some of the major issues relating to workplace surveillance, identifying the emerging issues and subsequent privacy concerns from the employee’s perspective, as well as the motivation behind managements’ decision to employ monitoring technologies in the workplace.

scholarly journals Information Privacy Concerns Among Instagram Users: The Case of Indonesian College Students

2020 ◽  
Vol 6 (2) ◽  
pp. 159
Author(s):  
Eko Wahyu Tyas Darmaningrat ◽  
Hanim Maria Astuti ◽  
Fadhila Alfi
Keyword(s):  
College Students ◽  
Private Information ◽  
Structural Equation ◽  
Personal Information ◽  
Information Privacy ◽  
Risk Awareness ◽  
User Privacy ◽  
Privacy Concerns ◽  
Information Privacy Concerns ◽  
Increased Risk

Background: Teenagers in Indonesia have an open nature and satisfy their desire to exist by uploading photos or videos and writing posts on Instagram. The habit of uploading photos, videos, or writings containing their personal information can be dangerous and potentially cause user privacy problems. Several criminal cases caused by information misuse have occurred in Indonesia.Objective: This paper investigates information privacy concerns among Instagram users in Indonesia, more specifically amongst college students, the largest user group of Instagram in Indonesia.Methods: This study referred to the Internet Users' Information Privacy Concerns (IUIPC) method by collecting data through the distribution of online questionnaires and analyzed the data by using Structural Equation Modelling (SEM).Results: The research finding showed that even though students are mindful of the potential danger of information misuse in Instagram, it does not affect their intention to use Instagram. Other factors that influence Indonesian college students' trust are Instagram's reputation, the number of users who use Instagram, the ease of using Instagram, the skills and knowledge of Indonesian students about Instagram, and the privacy settings that Instagram has.Conclusion: The awareness and concern of Indonesian college students for information privacy will significantly influence the increased risk awareness of information privacy. However, the increase in risk awareness does not directly affect Indonesian college students' behavior to post their private information on Instagram.

Monetization of Personal Digital Identity Information

2018 ◽  
pp. 29-43
Author(s):  
Joseph Kwame Adjei
Keyword(s):  
Personal Identity ◽  
Business Models ◽  
Personal Information ◽  
Information Privacy ◽  
Digital Identity ◽  
Privacy Concerns ◽  
Identity Information ◽  
Business Transactions ◽  
Information Privacy Concerns ◽  
Modern Business

Monetization of personal identity information has become a major component of modern business models, contributing to dramatic innovations in the collection, aggregation, and use of personal information. This phenomenon is commonplace given that parties to business transactions and social interactions usually rely on the issue of claims and disclosure of unique attributes and credentials for proof and verification of identity. However, the heightened societal information privacy concerns and the diminishing level of trust between transacting parties make such attempts to monetize personal information a very risky endeavor. This chapter examines the major technological and regulatory imperatives in the monetization of personal identity information. The resulting monetization model provides an important source of reference for effective monetization of personal information.

Dataveillance and Information Privacy Concerns

Biometrics ◽  
2017 ◽  
pp. 1522-1542
Author(s):  
Regina Connolly ◽  
Grace Kenny
Keyword(s):  
Ethical Issues ◽  
Information Privacy ◽  
Personal Health ◽  
Employee Privacy ◽  
Privacy Concerns ◽  
Recent Growth ◽  
Information Privacy Concerns ◽  
Opt Out ◽  
Health And Fitness ◽  
Workplace Surveillance

Information privacy research historically focuses on exploring individuals' concerns in the transaction environment. However, the recent growth of technology-enabled workplace surveillance is raising many concerns over employees' privacy. Employee surveillance practices are becoming increasingly prevalent, ranging from monitoring internet and email activities to capturing employees' interactions with customers and employees' personal health and fitness data using wearable health devices. Individuals may understand that employers can monitor their activities, but may not the potential uses or the repercussions of such monitoring. Moreover, employees may not feel they have the ability to opt-out of this monitoring. This chapter explores the privacy and ethical issues surrounding emerging means of workplace surveillance. The chapter considers both employee and employer perspectives and poses many questions to consider when deciding when does legitimate monitoring become an invasion of employee privacy?

Monetization of Personal Digital Identity Information

2019 ◽  
pp. 283-293
Author(s):  
Joseph Kwame Adjei
Keyword(s):  
Personal Identity ◽  
Business Models ◽  
Personal Information ◽  
Information Privacy ◽  
Digital Identity ◽  
Privacy Concerns ◽  
Identity Information ◽  
Business Transactions ◽  
Information Privacy Concerns ◽  
Modern Business

Monetization of personal identity information has become a major component of modern business models, contributing to dramatic innovations in the collection, aggregation, and use of personal information. This phenomenon is commonplace given that parties to business transactions and social interactions usually rely on the issue of claims and disclosure of unique attributes and credentials for proof and verification of identity. However, the heightened societal information privacy concerns and the diminishing level of trust between transacting parties make such attempts to monetize personal information a very risky endeavor. This chapter examines the major technological and regulatory imperatives in the monetization of personal identity information. The resulting monetization model provides an important source of reference for effective monetization of personal information.

Dataveillance in the Workplace

2015 ◽  
pp. 69-84
Author(s):  
Regina Connolly
Keyword(s):  
Work Environment ◽  
Psychological Contract ◽  
Work Productivity ◽  
Work Relationships ◽  
Employee Productivity ◽  
Health And Wellbeing ◽  
Emerging Issues ◽  
Market Pressures ◽  
Workplace Surveillance ◽  
General Work

The work environment is changing in response to market pressures, and the psychological contract that previously typified many employer and employee work relationships is coming under distinct threat as pervasive Internet-based technologies now enable management to monitor employees' email, computer interactions, and general work productivity. Although in some cases management may have legitimate reasons to monitor employees' actions, it is becoming increasingly evident that the use of these technologies has the potential to negatively impact employee productivity and morale, and in some cases employee health and wellbeing. This chapter outlines some of the emerging issues relating to workplace surveillance from the employees' perspective, as well as the motivation behind management's decision to employ technologies in order monitor their employees.

scholarly journals Privacy concerns and kinds of protective behaviour of victims of information privacy violations

2013 ◽  
Vol 10 (3) ◽  
pp. 348-356
Author(s):  
Yolanda Jordaan
Keyword(s):  
Representative Sample ◽  
Sampling Design ◽  
Personal Information ◽  
Information Privacy ◽  
Systematic Sampling ◽  
Privacy Concerns ◽  
Telephone Interviews ◽  
Protective Behaviour ◽  
Information Privacy Concerns ◽  
Share Information

Within the current privacy sensitive environment, an understanding of consumers’ information privacy concerns is critical. The objective of the study is to establish whether there is a difference between victims and non-victims of information privacy invasion, and whether this has an influence on their privacy concerns and protective behaviour. A probability (systematic) sampling design was used to draw a representative sample of 800 households where-after 800 telephone interviews were conducted with adults from these households. The findings show that victims had increased concern about information misuse by, and solicitation practices of, organisations, and they exhibit more protective behaviour than non-victims. This suggests that organisations should recognise that consumers believe that they have ownership of their personal information. Furthermore, organisations should share information of consumers in a way that is respectful, relevant and beneficial.

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