An Explanatory Approach to the ASP Industry Evolution Where IT Services Move from P-service to E-service

2011 ◽  
pp. 127-148
Author(s):  
Dohoon Kim
Keyword(s):  
Economies Of Scale ◽  
Business Models ◽  
Service Providers ◽  
Driving Forces ◽  
Current Status ◽  
Application Service Provider ◽  
It Services ◽  
Application Service ◽  
Evolutionary Changes ◽  
And Performance

This chapter introduces the ASP (Application Service Provider) industry which provides essential infrastructure for the Internet-based e-business transactions. First introduced is the current status of the ASP industry with some industry analysis focusing on the driving forces shaping the evolutionary changes. Then, emerging ASP business models are classified and analyzed in order to assess their positions in the competitive landscape based on the economies of scale. We also explore the prerequisites for the success of each ASP business model. Lastly, a conceptual model is provided to predict some possible scenarios of the evolution of the industry structure. For example, we identify the prerequisites for the ASP business models to develop themselves into XSPs (eXtended Service Providers), and develop a scenario for that evolutionary path. The proposed framework will present a deep insight into the e-transformation and a way to improve enterprise intelligence and performance through ASPs.

scholarly journals A Framework and Improvements of the Korea Cloud Services Certification System

2015 ◽  
Vol 2015 ◽  
pp. 1-12
Author(s):  
Hangoo Jeon ◽  
Kwang-Kyu Seo
Keyword(s):  
Service Quality ◽  
Economies Of Scale ◽  
Business Models ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Certification System ◽  
Cloud Computing Service ◽  
And Performance ◽  
Ict Industry

Cloud computing service is an evolving paradigm that affects a large part of the ICT industry and provides new opportunities for ICT service providers such as the deployment of new business models and the realization of economies of scale by increasing efficiency of resource utilization. However, despite benefits of cloud services, there are some obstacles to adopt such as lack of assessing and comparing the service quality of cloud services regarding availability, security, and reliability. In order to adopt the successful cloud service and activate it, it is necessary to establish the cloud service certification system to ensure service quality and performance of cloud services. This paper proposes a framework and improvements of the Korea certification system of cloud service. In order to develop it, the critical issues related to service quality, performance, and certification of cloud service are identified and the systematic framework for the certification system of cloud services and service provider domains are developed. Improvements of the developed Korea certification system of cloud services are also proposed.

Implementation of the ASP Organizing Vision

2011 ◽  
pp. 160-167
Author(s):  
Rajiv Kishore
Keyword(s):  
Organizational Innovation ◽  
Service Providers ◽  
It Services ◽  
Application Service Providers ◽  
It Service ◽  
Application Service ◽  
Governance Model ◽  
Adoption And Implementation ◽  
Organizing Vision ◽  
Client Side

A new breed of IT service providers, termed Application Service Providers (ASPs), has emerged during the last several years. While the ASP paradigm is opening new options for strategic governance of organizational IT infrastructures, implementation of this model is fraught with several uncertainties. This chapter describes a particular type of uncertainty, termed the “know-what” uncertainty, that firms generally face as they implement any techno-organizational innovation, and discusses some specific know-what uncertainties associated with the client adoption of the ASP paradigm. The chapter then discusses the role that participation and trust (in the ASP organizing vision) play in mitigating the client-side know-what uncertainties during the course of adoption and implementation of this new IT governance model. The chapter also provides some recommendations for clients and vendors for making this new IT services paradigm a successful reality.

DELIVERING BUSINESS CRITICAL INFORMATION SYSTEMS THOUGH APPLICATION SERVICE PROVIDERS: THE NEED FOR A MARKET SEGMENTATION STRATEGY

2001 ◽  
Vol 05 (03) ◽  
pp. 323-349 ◽  
Author(s):  
WENDY L. CURRIE ◽  
PHILIP SELTSIKAS
Keyword(s):  
Empirical Research ◽  
Market Segmentation ◽  
Large Scale ◽  
Best Practice ◽  
Service Providers ◽  
Application Service Provider ◽  
Physical Sciences ◽  
Application Service Providers ◽  
Segmentation Strategy ◽  
Application Service

This paper draws from the findings of a large-scale empirical research program on the global application service provider (ASP) industry funded by research grants from the European Commission (EC) and the Engineering and Physical Sciences Research Council (EPSRC). A conceptual framework consisting of a taxonomy of ASPs is used to demonstrate the different market segmentation strategies adopted by ASPs for competing in this fledgling and turbulent industry. Drawing from empirical research carried out in the US and Europe, the paper evaluates ASP strategies for deploying, hosting, managing and enabling software applications on behalf of their customers. The ASP business model is advocated as an attractive value proposition for SMEs, dot.com companies and other start-up firms seeking hyper-growth. Yet the evidence so far suggests a slow start to the ASP market as few reference sites demonstrating best practice exist. ASPs will therefore need to re-evaluate their strategies if they are to convince potential customers of the benefits of application outsourcing. Against this background, the paper evaluates the benefits and risks of the ASP model.

How to choose an ASP: selection guidelines

2003 ◽  
Vol 11 (2) ◽  
pp. 67-73 ◽  
Author(s):  
Luisa Focacci ◽  
Robert J. Mockler ◽  
Marc E. Gartenfeld ◽  
Dorothy G. Dologite
Keyword(s):  
Success Factors ◽  
Business Models ◽  
Lower Cost ◽  
Service Providers ◽  
Great Promise ◽  
Customer Requirements ◽  
Application Service Providers ◽  
Application Service ◽  
New Type ◽  
Business Customers

The great promise of software‐as‐a‐service lies in its ability to deliver at a much lower cost and at much greater speed. In the future, software will be delivered in such a way that business customers can pick and choose entire applications or parts of them, paying on a per‐use or subscription basis. To fulfill this need, a new type of business enterprise has arisen, application service providers (ASPs). This paper identifies various success factors, or best practices selection guidelines, potential ASP customers/users should consider when choosing an ASP. These success factors were developed – using experiences of successful ASPs presented in groups based on their underlying business models – from customer requirements, a major driver in the ASP market.

The Influence of Autonomous Vehicles on Insurers and Ride-Hailing Services

2020 ◽  
Vol 22 ◽  
Author(s):  
Carlos Eduardo Alfonzo
Keyword(s):  
Autonomous Vehicles ◽  
Risk Sharing ◽  
Business Models ◽  
Service Providers ◽  
Insurance Industry ◽  
Autonomous Driving ◽  
Insurance Companies ◽  
Current Status ◽  
Complete Automation ◽  
Car Insurance

Autonomous vehicles have captured the public’s imagination for what they could do to change the way people move from one place to another. Relative newcomers to the auto industry, such as Tesla, Alphabet, and Uber, have been developing software seeking to power fully autonomous vehicles. The implication is that there would be no need for a driver. Driverless vehicles pose a number of issues and opportunities for transportation companies and their affiliate industries such as car insurance companies. Traditional automakers such as Ford and BMW are partnering with both other automakers and technology companies in order to engage synergies and achieve complete automation before their competitors. With this competition underway, there are sectors in the economy whose current business models would be disrupted by autonomous vehicles. One of these is the car insurance industry, which depends on sharing risk with policy holders. This paper delves into the topic of how insurance companies would be affected by a change in this risk-sharing relationship with policy holders. Furthermore, this paper also examines the current status of the ride-hailing industry and how the main service providers are aiming to benefit from autonomous driving technology.

The Grid as a Healthcare Provision Tool

2005 ◽  
Vol 44 (02) ◽  
pp. 144-148 ◽  
Author(s):  
I. Blanquer ◽  
V. Hernández
Keyword(s):  
Business Models ◽  
High Energy Physics ◽  
Driving Forces ◽  
Personal Data ◽  
High Energy ◽  
Current Status ◽  
Healthcare Provision ◽  
Technical Problems ◽  
The Status ◽  
Promising Area

Summary Objectives: This paper presents a survey on HealthGrid technologies, describing the current status of Grid and eHealth and analyzing them in the medium-term future. The objective is to analyze the key points, barriers and driving forces for the take-up of HealthGrids. Methods: The article considers the procedures from other Grid disciplines such as high energy physics or biomolecular engineering and discusses the differences with respect to healthcare. It analyzes the status of the basic technology, the needs of the eHealth environment and the successes of current projects in health and other relevant disciplines. Results: Information and communication technology (ICT) in healthcare is a promising area for the use of the Grid. There are many driving forces that are fostering the application of the secure, pervasive, ubiquitous and transparent access to information and computing resources that Grid technologies can provide. However, there are many barriers that must be solved. Many technical problems that arise in eHealth (standardization of data, federation of databases, content-based knowledge extraction, and management of personal data …) can be solved with Grid technologies. Conclusions: The article presents the development of successful and demonstrative applications as the key for the take-up of HealthGrids, where short-term future medical applications will surely be biocomputing-oriented, and the future of Grid technologies on medical imaging seems promising. Finally, exploitation of HealthGrid is analyzed considering the curve of the adoption of ICT solutions and the definition of business models, which are far more complex than in other e-business technologies such ASP.

scholarly journals Understanding the outsourcing decision in South Africa with regard to ICT

2009 ◽  
Vol 40 (4) ◽  
pp. 37-49 ◽  
Author(s):  
K. A. Johnston ◽  
T. Abader ◽  
S. Brey ◽  
A. Stander
Keyword(s):  
Service Providers ◽  
Statistical Tests ◽  
Descriptive Analysis ◽  
Dynamic Environment ◽  
Influential Factor ◽  
Current Status ◽  
Application Service Providers ◽  
Application Service ◽  
Information And Communication ◽  
Outsourcing Decision

Information and Communication Technology (ICT) outsourcing is a strategic initiative adopted by many organisations across all industries. Outsourcing is seen as a means for organisations to concentrate and improve their core business functions. Despite the vastly dynamic environment businesses operate in, few global studies have uncovered the factors influencing outsourcing decisions, thus the need for this paper. The research was performed using a number of statistical tests and descriptive analysis methods to explore the literature and to determine the current status of South Africa’s ICT outsourcing market. Key findings reveal that cost is the most influential factor when deciding whether to outsource or not, irrespective of organisations size or type. Other important factors include concentrating on core-functions, and the availability of in-house expertise. The form of outsourcing used is not affected by the size of the organisation. Application Service Providers (ASP) is the most common form, followed by co-sourcing.

From ASP to Web Services

2009 ◽  
pp. 1690-1708
Author(s):  
Matthew W. Guah ◽  
Wendy L. Currie
Keyword(s):  
Web Services ◽  
Research Study ◽  
Service Providers ◽  
Value Added ◽  
Organizational Structures ◽  
Application Service Provider ◽  
Rigorous Approach ◽  
Application Service ◽  
Future Success ◽  
Context Specific

Value creation from e-business for customers in healthcare is an important topic in academic and practitioner circles. This chapter reports the findings from a two-year research study, which found that disappointing results from the muchhyped application service provider (ASP) business model is currently being replaced by perceived new opportunities from Web services. Yet past failings from ASP do not guarantee future success with Web services models, particularly as evidence shows that accruing value-added benefits from e-business initiatives is often fraught with difficulty. Healthcare is no exception, and is likely to pose more problems given the complexity of the organizational structures, processes, procedures, and activities within this vertical sector. This research study calls for a more rigorous approach in identifying and evaluating key performance areas and indicators from new e-business initiatives involving emerging technologies and platforms such as Web services. Yet the measures and metrics used for healthcare may differ from those adopted in other sectors. Healthcare professionals will therefore need to develop context specific key performance areas (KPAs) and KPIs, and caution against accepting at “face value” the value proposition devised by Web service providers.

Application Service Provider Aggregation Architecture

2011 ◽  
pp. 120-141
Author(s):  
Christoph Bussler
Keyword(s):  
Enterprise Resource Planning ◽  
Data Exchange ◽  
Service Providers ◽  
Resource Planning ◽  
The Internet ◽  
Application Service Provider ◽  
Application Service Providers ◽  
Application Service ◽  
Integration Problem ◽  
Application Hosting

Application service providers (ASPs) are a new type of service providers that make the whole spectrum from low-end applications like e-mail systems to high-end applications like enterprise resource planning (ERP) management systems available to customers over the Internet through browser-based user interfaces (application hosting). This relieves a customer from installing and managing the applications himself in his own data center. Instead, the customer pays a fee for accessing the application over the Internet. However, as soon as a customer uses several applications hosted by different ASPs, a management burden arises for the customer as well as an application integration problem, since the applications are hosted individually by several ASPs without any coordination or data exchange between them. The arising integration (aggregation) problems are discussed in this chapter. An ASP aggregation architecture is defined based on B2B integration servers that address these problems by supporting the seamless access and seamless integration of all hosted applications hiding the differences between the ASPs.

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