Looking Back, Looking In and Looking On

2005 ◽  
pp. 123-139
Author(s):  
David Oliver ◽  
Marilyn Van Dyke
Keyword(s):  
Organizational Change ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Planning System ◽  
Erp Implementation ◽  
Record System ◽  
Unsuccessful Attempt ◽  
Regional Universities ◽  
Group Interviews ◽  
Corporate Information Systems

This chapter addresses the topic of organizational change brought about through the implementation of an enterprise resource planning system (ERP) at one of Queensland’s regional universities. This chapter describes the institution’s development and its increasing reliance on corporate information systems. The unsuccessful attempt to resolve problems associated with these systems, in particular the student record system via the Core Australian Specification for Management and Administrative Computing (CASMAC) project, is explored. How the need for ERP adoption was presented to staff is then examined. The reactions of staff to the implementation experience are then explored using preliminary results from focus group interviews. The chapter concludes by comparing the expectations, reactions, and outcomes of the ERP project with some recommendations suggested for improving organizational change induced by ERP implementation.

Analysis of Success Factors of Introducing SAP System for ERP Implementation in Small and Midsize Enterprises in Taiwan

2012 ◽  
pp. 252-290
Author(s):  
Hsin-Ju Wei ◽  
Chia-Liang Wei
Keyword(s):  
Enterprise Resource Planning ◽  
Success Factors ◽  
Resource Planning ◽  
Management Support ◽  
Erp Implementation ◽  
Factors Affecting ◽  
Critical Success ◽  
Data Survey ◽  
Communication And Coordination ◽  
Corporate Information Systems

Enterprise Resource Planning (ERP) has become the core of successful information management and is also the foundation of corporate information systems for treating with everything related to corporate processes. The ERP implementation has been considered a complicated process because introducing process is involved with different potential conditions and factors so that they may affect the ultimate performance of ERP systems. The aim of this study is to analyze success factors of introducing SAP system for ERP implementation in small and midsized firms. The authors first found out past critical factors affecting the ERP implementation by means of literature review in order to understand results of past studies. Next, the authors widely collected the critical success factors from previous studies and sifted out representative factors to make up a questionnaire. Through the pilot study and questionnaire revision, the authors identified the content of the questionnaire and started interviewing job. When interviewing activities were finished, they began to study and analyze the data. Survey results indicate that three of the most important factors affecting ERP implementation are “top management support and commitment”, “project manager’s competence” and “communication and coordination effectiveness”.

Socio-Technical Change Perspective for ERP Implementation in Large Scale Organizations

2018 ◽  
pp. 2975-2987 ◽  
Author(s):  
Jessy Nair ◽  
D. Bhanusree Reddy ◽  
Anand A. Samuel
Keyword(s):  
Organizational Change ◽  
Enterprise Resource Planning ◽  
Large Scale ◽  
Resource Planning ◽  
Business Environment ◽  
Erp Systems ◽  
Erp Implementation ◽  
Firm Level ◽  
Erp System ◽  
Technical Theory

Organizations require to enhance their firm level resources to compete in turbulent business environment. Strategic application systems, such as an Enterprise Resource Planning (ERP) System is one such resource technology that centralizes the database of the organization to enable a seamless view of the organization. However, implementation of ERP systems in organizations has not been a success story for many. ERP systems implementation brings about large scale organizational change and hence it becomes essential for stakeholders to have a reference framework for planning for various dimensions of the organization. Hence this chapter applies a General Morphological Analysis(GMA) to identify the most suitable theory to analyse ERP implementation. Socio technical theory with Leavitt's diamond model was analysed as most appropriate since they are based on the of premises organizational change at firm level. Socio technical organizational change model will enable stakeholders to analyse resources required for core dimensions of the organization for ERP implementation.

scholarly journals Impact of Critical Success Factors on ERP Implementation: Typical Organizations in Sri Lankan Context

2019 ◽  
pp. 27-30
Author(s):  
Anuradha Jayakody ◽  
E.M.M.N. Samaranayake ◽  
Punchihewa N.N.W.G ◽  
B.V.R. Jeewantha ◽  
H.N.I. Wijesiri
Keyword(s):  
Enterprise Resource Planning ◽  
Structural Equation ◽  
Success Factors ◽  
Implementation Process ◽  
Resource Planning ◽  
Planning System ◽  
Equation Modeling ◽  
Erp Implementation ◽  
Critical Success ◽  
Linear Connections

Enterprise Resource Planning system is a software that suitable for the user to earn more ROI by involving business activities. By the way, most organizations are still afraid to adopt this to their organizations. The reason is the high-cost wastage, and also bankruptcy. But it is not true at all the time. ERP can implement to small and medium-sized organizations too. To clarify these points, the paper focuses on the critical factors that affect the success of an ERP implementation process. It will do by a conceptual framework. It review and assertion of 15 hypotheses will carry out using "structural equation modeling technique". The definition of multi-variable technology used since the ability to check multiple linear connections at once simultaneously depends on one or more variables dependently and independently.

scholarly journals An Analysis of Enterprise Resource Planning System Usage to Improve Business Process Performance

2021 ◽  
Vol 19 (1) ◽  
pp. 65-69
Author(s):  
Sobia Saeed Muhammad Qasim ◽  
Muhammad Ali Memon ◽  
Muhammad Ali Nizamani ◽  
Pardeep Kumar ◽  
Muhammad Qasim
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Individual Performance ◽  
Planning System ◽  
Process Performance ◽  
Erp Implementation ◽  
Erp System ◽  
Organizational Resistance ◽  
Business Process Performance

Enterprise Resource Planning (ERP) is an information system which integrates business functions and processes. ERP systems are widely used in different commercial organizations and industries. For a number of reasons, ERP can be the cause of success in an organization and help improve individual’s performance in an organization by supporting better decision making. It is especially useful in helping an organization improve its productivity, reduce its operational cost and improve quality by efficient use of resources and effective communication. ERP implementation strategy greatly influences an industry‘s business process performance and can help lower organizational resistance to it. It also plays a vital role for business process performance because there is a passionate reaction to ERP that is a characteristic response to change connected with new innovation in an organization. This work is conducted to evaluate the ERP implementation and its influence on enterprise infrastructure, especially how the business performance is improved. The method used in this study is survey based, using interviews from more than 100 experts from different organizations in Karachi, Pakistan. The results show significant role of ERP system in raising business process performance of the organizations. Overall, ERP system impacts heavily an industry in terms of business process performance and also helps improve individual performance, considering how organizational resistance is managed using various strategies and communicating well.

A Compilation and Analysis of Critical Success Factors for the ERP Implementation

2020 ◽  
Vol 16 (2) ◽  
pp. 107-133 ◽  
Author(s):  
Mohamed-Iliasse Mahraz ◽  
Loubna Benabbou ◽  
Abdelaziz Berrado
Keyword(s):  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Resource Planning ◽  
Research Field ◽  
Planning System ◽  
Current Status ◽  
Erp Implementation ◽  
Critical Success ◽  
Complex Process

Nowadays, the adoption of a new enterprise resource planning system is a highly complex process, and it is not as easy as people imagine. It is a challenging task that requires rigorous efforts, careful thinking, and proper planning. Likewise, it demands a detailed analysis of such factors that are critical to the implementation. The field has sparked an immense interest in the research community, and hence several previous studies have tried to assess the current status of these systems and address some issues in the literature reviews. First, the research aims to conduct a comprehensive literature survey, in order to address some issues related to the implementation and management of ERP, and point out overall trends. Afterwards, we tried to provide a contribution to the research field of the critical success factors (CSFs) of ERP projects based on a systematic approach to review a large number of refereed papers published between 2006 and 2018 on ERP from which a large number of documents relating to CSFs on ERP were extracted, and selected for analysis. From that review, we led a survey through which we tried to investigate and examine the different critical success factors that need to be considered to ensure the success of ERP systems.

scholarly journals Factors Affecting Success of ERP (Enterprise Resource Planning) System Implementation

2020 ◽  
Vol 1 (1) ◽  
pp. 12 ◽  
Author(s):  
Elyus Dwi Erwanto ◽  
Hasmand Zusi
Keyword(s):  
Enterprise Resource Planning ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Resource Planning ◽  
Planning System ◽  
Primary Data ◽  
Erp Implementation ◽  
Factors Affecting ◽  
Management Project ◽  
Quota Sampling

This study aimed to determine the factors that influence the successful (critical successfactors) of ERP implementation in the company's client PT. Artsys Integrasi Solusindo. The data used are primary data using questionnaires from respondents. This research was conducted on 13 companies that have implemented ERP, with 80 respondents being used as samples. The sampling method in this study uses non-probability sampling with a quota sampling technique based on criteria. The analytical tool used in this study is regression analysis. The research hypothesis testing was completed using t-test, F-test and descriptive analysis. The results of this study indicate that Change Management, Project Management, Top Management Sponsorship, Realistic Scope Setting, and Adequate Budget are factors that influence the success of ERP implementation. While the factor of Education in an ERP project does not have a significant effect. But simultaneously, the six factors can explain the relation to the success of ERP implementation with the R-square value of 67.6%. With this research, it is expected that ERP consultants and implementers and the companies that are currently and will implement ERP to pay attention and prepare well the factors that determine the success of ERP implementation.

Transformational Leadership and Attitude Toward Enterprise Resource Planning System

2021 ◽  
pp. 803-822
Author(s):  
Paul Chou
Keyword(s):  
Transformational Leadership ◽  
Organizational Change ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Planning System ◽  
Competitive Markets ◽  
Erp Systems ◽  
Planning Systems ◽  
Enterprise Resource Planning System ◽  
Insight Into

In order to survive in competitive markets, modern organizations introduce enterprise resourcing planning systems to enhance their competitive positions and their survivability in competitive markets. Nevertheless, organizations often fail to utilize and explore this new system's functionalities to achieve business objectives and have not fulfilled their expected effectiveness after adopting it. Given that countless companies fail to implement ERP systems successfully in recent decades, the aim of this study is to explore the inner workings of employees' attitudes towards ERP systems from the perspective organizational change. The results from a sample of 334 respondents in Taiwan provide additional insight into the mechanism through which transformational leadership influences employees' attitudes towards ERP systems.

Enterprise Resource Planning System

2009 ◽  
pp. 102-114 ◽  
Author(s):  
Edward T. Chen
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Planning System ◽  
Software System ◽  
Erp Implementation ◽  
Total Cost ◽  
Advantages And Disadvantages ◽  
Enterprise Resource Planning System ◽  
History Of

Enterprise Resource Planning (ERP) is the method of trying to unify all processes within an organization into one software system or database. Enterprise Resource Planning Projects should not be entered into lightly. Not only are ERP projects a new software program to learn, but they are a new way of thinking. This chapter provides a brief history of ERP; follows by the advantages and disadvantages of ERP for organizations considering the adoption of ERP. The next section introduces various strategies of ERP implementation with a list of ERP software vendors. ERP is a long-term IT investment. The total cost of ownership is analyzed and discussed with several cases of ERP implementation.

A Web-Based DSS for the Selection, Implementation and Evaluation of ERP Systems

2016 ◽  
Vol 11 (02) ◽  
Author(s):  
Pallavi Jain ◽  
Jai Kishore Tyagi ◽  
Rohit Kumar
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Planning System ◽  
Data Repository ◽  
Erp Implementation ◽  
Web Based ◽  
Strategic Objectives ◽  
Long Time ◽  
Single Data ◽  
Productivity Indicators

The Enterprise Resource Planning System is a huge and complex information system that enables the whole organization to operate, collaborate and coordinate its activities through the use of a single data repository. It is expensive to procure and takes a long time to implement. As such, organizations are extremely cautious before making the decision on ERP implementation. Once ERP is implemented, organizations need to continuously monitor its performance and its alignment with the organizations strategic objectives. In this paper we describe our work on the development of a web-based Decision Support System (DSS) that can help organizations to evaluate the success of their ERP implementation and measure the benefits obtained. The challenge of developing the tool lies in determining the criteria for an ERP implementation to be successful, identifying measurements of ERP benefits and ascertaining productivity indicators. To acquire all these yardsticks and measures we had to conduct a survey, case studies and interviews. Finally, all the findings were incorporated in the web-based DSS tool and we called this web based system, SEEBAS.

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