E-Governance Survey on Municipalities Web Sites

2010 ◽  
pp. 142-160
Author(s):  
Rocío Andrea Rodríguez ◽  
Daniel Alberto Giulianelli ◽  
Pablo Martín Vera ◽  
Artemisa Trigueros ◽  
Isabel Beatriz Marko
Keyword(s):  
Information And Communication Technologies ◽  
Web Sites ◽  
Communication Technologies ◽  
Traditional Role ◽  
Information Transparency ◽  
Government Web Sites ◽  
Information And Communication ◽  
Ict Tools ◽  
The Government ◽  
The Web

E-Governance aims to provide high quality of government for citizens. It covers services, information delivery and interactive community / government communication. This goal can be achieved by adopting the ICT (Information and Communication Technologies) tools in the government web site´s design and contents. This communication channel allows a redefinition of the traditional role played by each one of the actors of the relation. The government as provider of: services, information, transparency and interactive communication. The citizens acting as active subjects with their government, using services, receiving information, controlling the government´s decisions and returning feedback to them. This feedback includes opinions, complaints and suggestions delivered by the web sites’ interactive tools. This research surveyed if the implementation of ICT tools regarding national and international norms and regulations for web sites development and content, increases the fulfillment of the key concepts of e-governance: e-democracy, e-services, e-transparency and active and passive communication. 30 local government web sites of Argentine were analyzed by checking if they implemented the ICT tools expressed by the seven basic concepts of design and contents: Navigability, Veracity, Friendliness, Functionality, Accessibility, Usability and Information through 152 weighed aspects that fulfill these seven concepts. The analysis of the score obtained by the web sites showed their e-governance development level and what aspects they have to implement to improve e-governance quality.

Librarians, Records Managers, and E-Government

2012 ◽  
pp. 1148-1164
Author(s):  
Cathrine T. Nengomasha
Keyword(s):  
Decision Making ◽  
Information And Communication Technologies ◽  
Information Literacy ◽  
Communication Technologies ◽  
Access To Information ◽  
Traditional Role ◽  
Information And Communication ◽  
The Government ◽  
Modern Technologies

Governments have turned to the use of information and communication technologies with the aim of improving service delivery, encouraging citizens in the decision making process, and enhancing accountability, transparency, and effectiveness. Effective inclusive participation of citizens in the government of their country requires access to information through modern technologies. Access to information is vital for transparency, accountability, participation, and the rule of law – all hallmarks of democratic governance. This chapter looks at the role of librarians and records managers in promoting e-government. Their traditional role of collecting, organizing, preserving, and disseminating information places them in a very significant position in e-governance implementation. However, in an electronic environment, they face a number of challenges which include economic, technological, and information literacy. The role played by these professionals, and the challenges each meet are discussed. Some recommendations are provided to enhance the role of these professionals in e-government implementation.

A Framework for Citizen-Centric Government Websites

2010 ◽  
pp. 20-34 ◽  
Author(s):  
F. Dianne Lux Wigand
Keyword(s):  
Information And Communication Technologies ◽  
Web Sites ◽  
Communication Technologies ◽  
Public Administrators ◽  
End User ◽  
Government Services ◽  
Government Web Sites ◽  
Information And Communication ◽  
Government Websites ◽  
To Come

This author argues for a stronger end-user and citizen-centric approach to the development and evaluation of e-government services provided via the Internet. Over the past decade government agencies at all levels have created web sites that provide primarily information and only offer few two-way transactions. The predicted and hoped for resulting transformation of government at all levels due to the advent of Internet services seems yet to occur. The overall development of e-government services has been slow and uneven. To add value to existing and future government web sites, public administrators need to come to grips with a framework presented here and to understand the nature of and relationships among three variables: End-user, task, and channel characteristics and then consider their respective role and impact on channel selection. This framework along with an end-user perspective enables public administrators to assess not only the value of current information and service channels, but newer information and communication technologies such as those found in Web 2.0 or social media developments. Recommendations are offered.

Mechanism of E-Government Undertaking in Japan

2011 ◽  
pp. 2272-2283
Author(s):  
Yuko Kaneko
Keyword(s):  
Information And Communication Technologies ◽  
Web Sites ◽  
Online Application ◽  
Government Web Sites ◽  
Future Challenges ◽  
Information And Communication ◽  
The Government ◽  
Other World ◽  
Government Portal ◽  
Government Initiative

According to the report submitted by the Evaluation Committee of Experts, Government ICT Strategy Headquarters in December 2005 (ECE, 2005), Japan has already established the globally advanced e-government infrastructures for such services as online application and filing. The report also acknowledged that the quantity and quality of information, guidance and search engine at the government portal, “e-Gov”, and individual government Web sites have reached almost the same level as those of the government Web sites of the other world-famous ICT nations. These achievements have resulted from the continuous undertaking of introducing information and communication technologies (ICTs) in the government operations from 1960s (ECHMCA, 2001). In this article, the successful accomplishments of e-government initiative are described followed by the analysis of institutional arrangements and mechanisms concerning e-government initiatives. Lastly, the future challenges will be suggested.

scholarly journals ICT Usage by Greek Accountants

2012 ◽  
pp. 46-65
Author(s):  
Efstratios C. Emmanouilidis ◽  
Anastasios A. Economides
Keyword(s):  
Information And Communication Technologies ◽  
New Technology ◽  
Communication Technologies ◽  
Software Applications ◽  
Open Questions ◽  
Everyday Work ◽  
Information And Communication ◽  
Ict Infrastructure ◽  
The Government ◽  
The Web

This study investigates Greek accounting offices use of Information and Communication Technologies (ICT). Initially, a comprehensive questionnaire was developed. It contains 35 questions with multiple answers and 2 open questions tailored to the accountants. One hundred accountants’ offices in a Greek county answered the questionnaire. The findings present their current ICT infrastructure and their use of ICT and accounting e-services. Greek accounting offices have made improvements in adopting new technology in their everyday work. All use email, antivirus software, and the Web. Most submit VAT (Value Aided Tax), Taxation Statements, and APS (Analytical Periodic Statement) via Internet. However, most are not cautious about backing up their data daily; they do not create electronic files for all their documents; they do not update their software via Internet; and they do not use advanced software applications. Finally, they expect the government and the Accountants’ Chamber to finance their ICT infrastructure.

Mechanism of E-Government Undertaking in Japan

2011 ◽  
pp. 1203-1211
Author(s):  
Y. Kaneko
Keyword(s):  
Information And Communication Technologies ◽  
Web Sites ◽  
Online Application ◽  
Government Web Sites ◽  
Future Challenges ◽  
Information And Communication ◽  
The Government ◽  
Other World ◽  
Government Portal ◽  
Government Initiative

According to the report submitted by the Evaluation Committee of Experts, Government ICT Strategy Headquarters in December 2005 (ECE, 2005), Japan has already established the globally advanced e-government infrastructures for such services as online application and filing. The report also acknowledged that the quantity and quality of information, guidance and search engine at the government portal, “e-Gov”, and individual government Web sites have reached almost the same level as those of the government Web sites of the other world-famous ICT nations. These achievements have resulted from the continuous undertaking of introducing information and communication technologies (ICTs) in the government operations from 1960s (ECHMCA, 2001). In this article, the successful accomplishments of e-government initiative are described followed by the analysis of institutional arrangements and mechanisms concerning e-government initiatives. Lastly, the future challenges will be suggested.

scholarly journals ICT Usage by Greek Accountants

2010 ◽  
pp. 1041-1061
Author(s):  
Efstratios C. Emmanouilidis ◽  
Anastasios A. Economides
Keyword(s):  
Information And Communication Technologies ◽  
New Technology ◽  
Communication Technologies ◽  
Software Applications ◽  
Open Questions ◽  
Everyday Work ◽  
Information And Communication ◽  
Ict Infrastructure ◽  
The Government ◽  
The Web

This study investigates Greek accounting offices use of Information and Communication Technologies (ICT). Initially, a comprehensive questionnaire was developed. It contains 35 questions with multiple answers and 2 open questions tailored to the accountants. One hundred accountants’ offices in a Greek county answered the questionnaire. The findings present their current ICT infrastructure and their use of ICT and accounting e-services. Greek accounting offices have made improvements in adopting new technology in their everyday work. All use email, antivirus software, and the Web. Most submit VAT (Value Aided Tax), Taxation Statements, and APS (Analytical Periodic Statement) via Internet. However, most are not cautious about backing up their data daily; they do not create electronic files for all their documents; they do not update their software via Internet; and they do not use advanced software applications. Finally, they expect the government and the Accountants’ Chamber to finance their ICT infrastructure.

An Exploratory Study of Electronic Government and State Portals in Mexico

2011 ◽  
pp. 116-156 ◽  
Author(s):  
Luis Felipe Luna-Reyes ◽  
J. Ramón Gil-Garcia ◽  
Jennifer S. Rojas-Bandera
Keyword(s):  
Information And Communication Technologies ◽  
Citizen Participation ◽  
State Government ◽  
Web Sites ◽  
Communication Technologies ◽  
Electronic Government ◽  
Government Web Sites ◽  
Mexican State ◽  
Mexican Government ◽  
Information And Communication

Many governments have embraced the information revolution by developing information and communication technologies (ICTs) to improve services to citizens. In Mexico, the number of government Web sites has increased from none in 1994 to about 2,800 in 2005. However, there is relatively little research about Mexican government portals. This chapter preliminarily evaluates the quality and functionality of four state government portals in Mexico. It also analyzes their evolution from 2002 to 2005 and uncovers some general trends. In general, Mexican state government portals seem to be mainly information catalogs with some transactional capabilities. However, the observed portals show a pattern of transitioning to a more user-centered design and integrating more electronic services. In addition, Mexican state portals show an increasing concern for transparency and citizen participation.

Librarians, Records Managers, and E-Government

2012 ◽  
pp. 244-260
Author(s):  
Cathrine T. Nengomasha
Keyword(s):  
Decision Making ◽  
Information And Communication Technologies ◽  
Information Literacy ◽  
Communication Technologies ◽  
Access To Information ◽  
Traditional Role ◽  
Information And Communication ◽  
The Government ◽  
Modern Technologies

Governments have turned to the use of information and communication technologies with the aim of improving service delivery, encouraging citizens in the decision making process, and enhancing accountability, transparency, and effectiveness. Effective inclusive participation of citizens in the government of their country requires access to information through modern technologies. Access to information is vital for transparency, accountability, participation, and the rule of law – all hallmarks of democratic governance. This chapter looks at the role of librarians and records managers in promoting e-government. Their traditional role of collecting, organizing, preserving, and disseminating information places them in a very significant position in e-governance implementation. However, in an electronic environment, they face a number of challenges which include economic, technological, and information literacy. The role played by these professionals, and the challenges each meet are discussed. Some recommendations are provided to enhance the role of these professionals in e-government implementation.

scholarly journals ICT Usage by Greek Accountants

2010 ◽  
Vol 2 (1) ◽  
pp. 49-70 ◽  
Author(s):  
Efstratios C. Emmanouilidis ◽  
Anastasios A. Economides
Keyword(s):  
Information And Communication Technologies ◽  
New Technology ◽  
Communication Technologies ◽  
Software Applications ◽  
Open Questions ◽  
Everyday Work ◽  
Information And Communication ◽  
Ict Infrastructure ◽  
The Government ◽  
The Web

This study investigates Greek accounting offices use of Information and Communication Technologies (ICT). Initially, a comprehensive questionnaire was developed. It contains 35 questions with multiple answers and 2 open questions tailored to the accountants. One hundred accountants’ offices in a Greek county answered the questionnaire. The findings present their current ICT infrastructure and their use of ICT and accounting e-services. Greek accounting offices have made improvements in adopting new technology in their everyday work. All use email, antivirus software, and the Web. Most submit VAT (Value Aided Tax), Taxation Statements, and APS (Analytical Periodic Statement) via Internet. However, most are not cautious about backing up their data daily; they do not create electronic files for all their documents; they do not update their software via Internet; and they do not use advanced software applications. Finally, they expect the government and the Accountants’ Chamber to finance their ICT infrastructure.

DIFFUSION AND ADOPTION OF INFORMATION AND COMMUNICATION TECHNOLOGIES IN SOUTH AFRICAN TELECENTRES: SELECTED TELECENTRES IN KWAZULU-NATAL

Mousaion ◽  
2016 ◽  
Vol 33 (1) ◽  
pp. 103-120 ◽  
Author(s):  
Blessing Mbatha
Keyword(s):  
Information And Communication Technologies ◽  
Diffusion Of Innovations ◽  
Local Community ◽  
Information And Communications Technologies ◽  
Community Members ◽  
Kwazulu Natal ◽  
Information And Communication ◽  
Ict Tools ◽  
The Government ◽  
Types Of Information

This study investigated the usage and types of information and communications technologies (ICTs) accessible to community members in four selected Thusong Service Centres (TSCs or telecentres) in KwaZulu-Natal (KZN). The telecentres that participated in the study were: Nhlazuka, Mbazwane, Dududu and Malangeni. The study was informed by Rogers’ (1995) Diffusion of Innovations (DoI) theory. Through a survey, four TSCs were purposively selected. A questionnaire was used to collect data from community members in the four telecentres involved. The data collected was tabulated under the various headings and presented using tables, frequencies, percentiles and generalisations with the help of the Statistical Package for the Social Sciences (SPSS). The results indicated that a variety of ICT tools have been adopted in the TSCs to provide the local community with the much-needed access to information and improved communication. The government should ensure that adequate varieties and levels of ICT competence are offered to all the citizens. In conclusion, there is a need for sufficient and coherent government policies regulating the training of the local community to use these ICTs effectively.

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