Separate Works, Same Behaviors

2020 ◽  
pp. 27-42
Author(s):  
Elif Tuba Tamer ◽  
Harika Ozkan
Keyword(s):  
Service Quality ◽  
Tourism Industry ◽  
Competitive Environment ◽  
Employee Behavior ◽  
Negative Attitudes ◽  
Attitudes And Behaviors ◽  
Wide Range ◽  
Determining Factors ◽  
And Behaviors ◽  
Different Characteristics

Tourism industry consists of businesses that complement each other but show different characteristics. However, no matter how many different characteristics they have, the success of tourism businesses in an intense competitive environment is based on the employees they have. The attitudes and behaviors that employees develop towards their organizations, one of the basic determining factors of service quality, have the power to influence both organizations, customers, and other employees in a wide range. In organizational cynicism, employees exhibit negative attitudes and behaviors such as resentment, anger, and disbelief towards their organizations. In this context, this study focuses on studying cynicism, which is considered a negative employee behavior, in terms of tourism businesses.

Judicial Impact

2016 ◽  
Author(s):  
Thomas M. Keck ◽  
Logan Strother
Keyword(s):  
Legal Mobilization ◽  
Policy Outcomes ◽  
Board Of Education ◽  
Impact Studies ◽  
Judicial Decisions ◽  
Attitudes And Behaviors ◽  
Wide Range ◽  
And Behaviors ◽  
The Impact ◽  
Judicial Impact

Scholars have long been interested in judicial impact—the ability of courts to meaningfully alter policy or politics—because judicial decisions shape law, have the potential to affect many people, and may even implicate democracy in a fundamental sense. Classic studies in this tradition concern the degree to which actors outside the court comply with judicial decrees, such as whether or not (or to what extent) schools desegregated in the wake of Brown v. Board of Education. However, scholars working in a variety of other traditions have likewise examined the impact of judicial decisions, though they have not always used those terms. For example, advocates of interbranch analysis have situated courts within broader ongoing policy processes, and in so doing have documented repeated instances in which policy outcomes were altered by the actions of lawyers and judges. Likewise, students of legal mobilization have documented the sometimes constitutive effects of legal ideas on a wide range of political identities, attitudes, and behaviors. In short, the concept of impact includes a variety of ways in which courts influence politics, and the field of judicial impact studies will continue to benefit from a vital diversity of methods of inquiry, subjects of analysis, and conceptions of law.

Attitudes and behaviors as predictors of service quality in the telecommunications sector context

2018 ◽  
Vol 35 (3) ◽  
pp. 656-677 ◽  
Author(s):  
Zeyad H. Almutawa ◽  
Nuttawuth Muenjohn ◽  
Jiaying Zhang
Keyword(s):  
Service Quality ◽  
Organizational Performance ◽  
Structural Equation ◽  
Causal Effect ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Content Type ◽  
Attitudes And Behaviors ◽  
And Behaviors

Purpose Service quality (SQ) is considered an organizational performance indicator that largely depends on employees’ attitudes and behaviors. Therefore, the purpose of this paper is to examine the mediating effect of employees’ citizenship behavior (OCB) on the relationship between affective commitment (AC) and SQ. Design/methodology/approach The current study has relied on two questionnaire surveys to gather cross-sectional data from 800 employees and 400 customers of telecommunications companies in Kuwait. Structural equation modeling via AMOS22 was used to build and test the hypothesized model. Findings The results show that OCB significantly and positively affects SQ dimensions except empathy which demonstrates insignificant association. Also, AC was found to be a strong predictor of OCB. More interestingly, the results show that AC does not show any effect on either responsiveness or empathy, while a partial mediation was found between AC and tangibles, reliability, and assurance. Practical implications The findings of the current study provide managers and practitioners with empirically validated model of how SQ can be achieved. The model indicates that managers need to increase the level of citizenship behavior through leveraging their employees’ AC, which in turn can result in a positive perception of SQ. Originality/value This study is considered among the first to investigate the causal effect of both OCB and AC on achieving high SQ. Also, the findings of this study further support the indirect relationship of AC and SQ. Moreover, this study is unique in its attempt to link both AC and OCB to the dimensions of SQ. Finally, this study is considered the first empirical investigation of SQ in the telecommunication sector in Kuwait.

I think you can: transpersonal efficacy in teams

2018 ◽  
Vol 33 (7/8) ◽  
pp. 458-474
Author(s):  
Samantha Dubrow ◽  
Kyle J. Emich ◽  
Tara S. Behrend
Keyword(s):  
Structural Equation ◽  
Cognitive Theory ◽  
Task Interdependence ◽  
Equation Modeling ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Attitudes And Behaviors ◽  
Wide Range ◽  
And Behaviors

PurposeThe purpose of this paper is to expand the nomological network of a relational efficacy construct, transpersonal efficacy, and examine its effect on attitudes and behaviors important for team performance. The authors identify several antecedents to transpersonal efficacy, including task interdependence, agreeableness and conscientiousness. The authors also find that transpersonal efficacy is related to relational attitudes and behaviors in teams.Design/methodology/approachThis study consists of an online cross-sectional survey completed by participants representing a wide range of occupations, team types, contexts and industries. Participants reported on their working relationships with team members and various behavioral outcomes. Participants used the Occupational Information Network (O*NET) to describe their teammates’ job requirements and to evaluate each teammate’s ability to complete required tasks. Confirmatory factor analysis and structural equation modeling were used to test hypotheses.FindingsFindings suggest that people in highly interdependent teams have more confidence in their teammates. Further, transpersonal efficacy predicts relationship, task and process conflict when controlling for team task interdependence and virtualness, along with individual differences including agreeableness and conscientiousness. Transpersonal efficacy also contributes to the prediction of relationship conflict beyond the explained variance of collective efficacy.Originality/valueThis paper contributes to our understanding of individuals in teams by using social cognitive theory, expectancy theory and uncertainty reduction theory as a base for predicting the value of transpersonal efficacy in driving relational team behaviors. The authors uniquely consider efficacy as an interpersonal construct that is related to individual behaviors and attitudes that target specific teammates, rather than the team as a whole.

scholarly journals Golf Tourism and Sustainability: Content Analysis and Directions for Future Research

2020 ◽  
Vol 12 (9) ◽  
pp. 3616 ◽  
Author(s):  
Luis Miguel López-Bonilla ◽  
María del Carmen Reyes-Rodríguez ◽  
Jesús Manuel López-Bonilla
Keyword(s):  
Sustainable Management ◽  
Web Of Science ◽  
Environmental Attitudes ◽  
Tourism Industry ◽  
Future Research ◽  
Scientific Journals ◽  
Current Line ◽  
Attitudes And Behaviors ◽  
The Subject ◽  
And Behaviors

Golf tourism is an important sector in the tourism industry, in terms of average daily expenditure per visitor. However, golf tourism also generates social and political controversies, mainly due to its impact on the environment. The main objective of this paper is to observe the progress of research on golf tourism from the perspective of sustainability. For this, the study is based on identifying the scientific production on the subject from the Scopus and Web of Science databases. Thus, we have detected 46 articles published in scientific journals in the last 22 years. The findings indicate five lines of research, such as environmental impacts, environmental management, environmental attitudes and behaviors, conflict of interests, and sustainable management and planning. Environmental impact is the most prolific content, while environmental attitudes and behaviors are the least frequent, but the latter is the most current line of research.

scholarly journals A Research for Determining the Relationship between the Organizational Cynicism and the Organizational Commitment

2016 ◽  
Vol 4 (1) ◽  
pp. 1 ◽  
Author(s):  
Erdoğan Kaygin ◽  
Tuncer Yilmaz ◽  
Ali Çağlar Güllüce ◽  
Neşe Salik
Keyword(s):  
Organizational Commitment ◽  
University Research ◽  
Hospital Data ◽  
Negative Attitudes ◽  
Attitudes And Behaviors ◽  
Organizational Cynicism ◽  
And Behaviors ◽  
The Relationship

Organizational cynicism expresses negative attitudes and behaviors against the enterprise while organizationalcommitment expresses commitment to the enterprise. Consequently, these two concepts are among the significantfactors effective in success/failure of the enterprises. Due to this importance, determining the relation betweenorganizational cynicism and organizational commitment is intended in the research. For this purpose, a research isconducted on the staff of Kafkas University Research and Application Hospital. Data required for the research iscollected by survey. As a result of the analyses performed, organizational cynicism and organizational commitmentlevels are determined high. Besides, it is observed that there are meaningful relations between these two concepts.

scholarly journals Pengetahuan Dan Sikap Ibu Dalam Menjaga Kebersihan Mulut Pada Bayi

2017 ◽  
Vol 3 (1) ◽  
pp. 72
Author(s):  
Koekoeh Hardjito ◽  
R.E Wijayanti ◽  
Siti Fatkhur Rahmah
Keyword(s):  
Young Children ◽  
Service Quality ◽  
Oral Hygiene ◽  
Health Staff ◽  
Cross Sectional ◽  
Attitudes And Behaviors ◽  
Oral Thrush ◽  
And Behaviors

Oral thrush often found in babies and young children who drink milk with bottle/pacifiers and children taking fopspeen is not clean. The exixtences of residual milk can also be the cause of these sariawan. One effort to prevent sariawan is to maintain mouth hygiene of children. The purpose of this study was to identify the correlation between knowledge of mother about sariawan with attitude of mother to do oral hygiene for a baby. Method is used in this research is study analyze correlation with used approximaly cross  sectional. Population of this research is all mother which is had baby  Sample in this research is  33 person From statistic test with standart errors 5% (0.05) was gotten  p= 0,020 ; 0.05, so otherwise there is  the correlation between knowledge of mother about sariawan with attitude of mother to do oral hygiene for a baby. Suggested  to health staff for care  increase service quality about health baby, So the mother can guard or correct the attitudes and behaviors in the care of her baby.; Keyword : Knowledge, Attitude, Oral thrush, Oral Hygiene

scholarly journals Attitude and behavior toward bystander cardiopulmonary resuscitation during COVID-19 outbreak

PLoS ONE ◽  
2021 ◽  
Vol 16 (6) ◽  
pp. e0252841
Author(s):  
Kah-Meng Chong ◽  
Jiun-Wei Chen ◽  
Wan-Ching Lien ◽  
Mei-Fen Yang ◽  
Hui-Chih Wang ◽  
...  
Keyword(s):  
Cardiopulmonary Resuscitation ◽  
Emerging Infectious Diseases ◽  
Negative Attitudes ◽  
Attitudes And Behaviors ◽  
Positive Behaviors ◽  
Younger Age ◽  
Bystander Cardiopulmonary Resuscitation ◽  
And Behaviors ◽  
Negative Impacts ◽  
Cpr Training

Background Outbreaks of emerging infectious diseases, such as COVID-19, have negative impacts on bystander cardiopulmonary resuscitation (BCPR) for fear of transmission while breaking social distancing rules. The latest guidelines recommend hands-only cardiopulmonary resuscitation (CPR) and facemask use. However, public willingness in this setup remains unknown. Methods A cross-sectional, unrestricted volunteer Internet survey was conducted to assess individuals’ attitudes and behaviors toward performing BCPR, pre-existing CPR training, occupational identity, age group, and gender. The raking method for weights and a regression analysis for the predictors of willingness were performed. Results Among 1,347 eligible respondents, 822 (61%) had negative attitudes toward performing BCPR. Healthcare providers (HCPs) and those with pre-existing CPR training had fewer negative attitudes (p < 0.001); HCPs and those with pre-existing CPR training and unchanged attitude showed more positive behaviors toward BCPR (p < 0.001). Further, 9.7% of the respondents would absolutely refuse to perform BCPR. In contrast, 16.9% would perform BCPR directly despite the outbreak. Approximately 9.9% would perform it if they were instructed, 23.5%, if they wore facemasks, and 40.1%, if they were to perform hands-only CPR. Interestingly, among the 822 respondents with negative attitudes, over 85% still tended to perform BCPR in the abovementioned situations. The weighted analysis showed similar results. The adjusted predictors for lower negative attitudes toward BCPR were younger age, being a man, and being an HCP; those for more positive behaviors were younger age and being an HCP. Conclusions Outbreaks of emerging infectious diseases, such as COVID-19, have negative impacts on attitudes and behaviors toward BCPR. Younger individuals, men, HCPs, and those with pre-existing CPR training tended to show fewer negative attitudes and behaviors. Meanwhile, most individuals with negative attitudes still expressed positive behaviors under safer measures such as facemask protection, hands-only CPR, and available dispatch instructions.

scholarly journals HUBUNGAN PENGETAHUAN DAN SIKAP REMAJA TENTANG KESEHATAN REPRODUKSI DENGAN PERILAKU SEKSUAL PRANIKAH SISWA

2019 ◽  
Vol 1 (2) ◽  
pp. 58-65
Author(s):  
Silvia Mona
Keyword(s):  
Sexual Behavior ◽  
Total Sample ◽  
Premarital Sex ◽  
Chi Square ◽  
Cross Sectional ◽  
Negative Attitudes ◽  
Attitudes And Behaviors ◽  
Knowledge And Attitudes ◽  
And Behaviors ◽  
Premarital Sexual

This study aims to determine whether there is a relationship between knowledge and attitudes about reproductive health with premarital sexual behavior. The design of this study is an analytical survey with a cross-sectional approach. The population is 470 students and the total sample of this study is 82 students. Time to take in April-May 2018, the research instrument uses a questionnaire. Data analysis used the chi-square statistical test. The results of the study of knowledge were mostly 64 respondents (78.0%) with good knowledge, students who mostly had negative attitudes as much as 48 responses (41.5%), students who had premarital sexual behavior the majority were 66 respondent (80.5%). The conclusion of this study is that there is a relationship between attitudes and behaviors to increase knowledge, attitudes and behaviors about premarital sex.

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