scholarly journals KINERJA APARATUR TERHADAP KUALITAS PELAYANAN PUBLIK DI KANTOR KELURAHAN WALA KECAMATAN MARITENGNGAE KABUPATEN SIDENRENG RAPPANG

2020 ◽  
Vol 8 (3) ◽  
pp. 184-189
Author(s):  
Nur syawal Ashari ◽  
Muhammad Rais Rahmat ◽  
Abdul Jabbar
Keyword(s):  
Data Collection ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Female Gender ◽  
Validity And Reliability ◽  
Literature Study ◽  
The Public ◽  
Analysis Technique ◽  
Data Collection Technique

Apparatus on the quality of public services in Wala Village, Kecamatang Maritengngae, Sidenreng Rappang Regency. The population in conducting this study were people with male and female gender, amounting to 3,725 people from two environments, the data collection technique used was the Slovin formula with 92 results, taken based on purposive sampling technique. The type of research used is descriptive quantitative research, data collection techniques used are observation techniques, questionnaires, literature study, and documentation. The data analysis technique is using the validity and reliability tests using the SPSS 21.0 application and a Likert scale. Based on the research that was taken from the results of the questionnaire data, it was obtained that the recapitulation of the Apparatus Performance variable with a percentage of 67.4% was included in the "Good" category while the recapitulation of the Public Service Quality variable with a percentage of 69.6% was included in the "Good" category.

scholarly journals Relationship Between Andragogy Trainer Competencies With the Motivation to Learn Training Participants Third Public Speaking Padang

2020 ◽  
Vol 8 (4) ◽  
pp. 548
Author(s):  
Rika Novitri ◽  
Wirdatul Aini
Keyword(s):  
Data Collection ◽  
Public Speaking ◽  
Rank Order ◽  
Sampling Technique ◽  
Study Data ◽  
Learning Motivation ◽  
The Public ◽  
Correlational Research ◽  
Analysis Technique

This research is motivated by the low learning motivation of the Haus Public Speaking training participants in Padang City, this is presumably because it has something to do with the andragogical competence of the Trainer in the Haus Public speaking Training in Padang City. This study aims to see an overview of the andragogical competence of the trainer, the description of learning motivation, and the relationship between the andragogical competence of the trainer and the learning motivation of the participants in the Haus Public Speaking training in Padang City. The approach to this research is quantitative with descriptive correlational research. The population in this study was 25 participants in the Haus Public Speaking training in Padang City and a sample of 70%, namely 17 people. The sampling technique was random sampling. In this study, data collection using a questionnaire or questionnaire with the data collection tool in the form of a questionnaire guide. The data analysis technique in this study used a percentage formula and rank-order correlation. The results of this study indicate that the andragogical competence of the trainer is quite low, the learning motivation of the participants is still low, and there is a significant relationship between the andragogical competence of the trainer and the learning motivation of the public speaking training participants. Suggestions are to the managers of the public speaking training program to further improve the quality of learning in public speaking training. To trainers, so they can improve their competence as educators, especially andragogical competence in public speaking training. It is hoped that in other studies, we can see some other factors that have not been examined in this study.Keywords: Andragogical Competence, Learning Motivation

scholarly journals Pengaruh Kualitas Produk, Merek Dan Promosi Terhadap Loyalitas Pelanggan Rokok

Manajerial ◽  
2017 ◽  
Vol 9 (1) ◽  
pp. 21
Author(s):  
Ruly Frans Pardede ◽  
Hamdy Hadi
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Customer Loyalty ◽  
Sampling Technique ◽  
Quantitative Approach ◽  
Tobacco Products ◽  
Analysis Technique ◽  
Significant Difference ◽  
Data Collection Technique

<p align="justify">This study uses a quantitative approach to data collection technique using a questionnaire. The population used in this study are all customers who use tobacco products Gudang Garam International, while method of sample using accidental sampling technique is the technique of sample withdrawal by chance, so the number of samples obtained as many as 100 people. The data analysis technique used in this study is the analysis of regression and correlation. The results revealed a significant difference between the quality of the product, brand and promotion jointly on customer loyalty cigarettes Gudang Garam International. The result proved that the customer loyalty is assumed to be positively affected by the price and the service that pertain in Alakasa Extrusindo Company. The result proved that the customer loyalty was simultaneous affected by the price and service.</p><p> </p>

scholarly journals Relationship Learning Environment With Learning Motivation Citizens Learn the Package C in XI Class on Computers subject at pkbm sakato Bayang Districts Pesisir Selatan

2020 ◽  
Vol 8 (4) ◽  
pp. 562
Author(s):  
Salaida Menka ◽  
Wirdatul Aini
Keyword(s):  
Data Collection ◽  
Learning Environment ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Learning Motivation ◽  
Analysis Technique ◽  
Study Population ◽  
Data Collection Technique ◽  
Motivation And Learning ◽  
The Relationship

This research was motivated by the low learning motivation of students of package C class XI in computer subjects in PKBM SAKATO, Bayang district, Pesisir Selatan. This is presumably because it has something to do with the learning enviroment in PKBM SAKATO, Bayang district, Pesisir Selatan. This study aims to look at the description of learning motivation, learning environment and the relationship between learning motivation and learning environment of package C class XI students in computer subject at PKBM SAKATO, Bayang District, Pesisir Selatan. This type of research is quantitative research that is descriptive corerelational. The study population was 40 students of package C in PKBM SAKATO, Bayang district and a sample of 75% namely 30 people with the sampling technique is a random sample. The data collection technique is in the form of a questionnaire with the data collection tool in the form of a questionnaire. The data analysis technique in this study used the formula for the percentage of product moment correlation. The results of this study show that the learning environment of students is categorized as less conducive, then the learning motivation of students in the package C class XI in PKBM SAKATO is still categorized as low, this can be observed through the answers that have been given by respondents to the indicators of the statements that were examined. Then there is a significant relationship between the learning environment and the learning motivation of the XI class C package students in PKBM SAKATO. Suggestions to the management of the SAKATO PKBM institution to further improve the qualityy of the environment for learning. It is hoped that other studies will be able to see several other factors that have not been examined in this study.  Keywords : learning environment, learning motivation

The Relationship Between the Need for Learning Materials and Interest of the Participants of the Majelis Taklim Syuhada’ Fisabilillah

2021 ◽  
Vol 9 (4) ◽  
pp. 545
Author(s):  
Sandra Novelisa ◽  
Vevi Sunarti
Keyword(s):  
Data Collection ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Learning Material ◽  
Learning Materials ◽  
Analysis Technique ◽  
Data Collection Technique ◽  
Learning Interest ◽  
The Relationship

This research was motivated by the low interest of participants in the Taklim Syuhada' Fisabilillah Council of Pesisir Selatan Regency. This study aims to 1) describe the learning material needs of the participants of theFisabilillahTaklim Martyrs' Council of Peisisir Selatan Regency, 2) describe the learning interest of the participants of the Taklim Martyrs' Council of Fisabilillah, Peisisir Selatan Regency, and 3) find out the relationship between the needs of learning materials and the interests of the participants of the Taklim Syuhada Council participants. ' Fisabillah Pesisir Selatan Regency. This research includes correlational quantitative research. The population in this study was 60 people. The number of samples in this study was 30 people. The simple random sampling technique was taken as many as 50% of the participants. The data collection technique used is a questionnaire, while the data collection tool uses a questionnaire containing a list of statements. Data analysis technique using percentage and product moment. From the results of the study, it can be seen that (1) the learning material needs of the participants of the Taklim Syuhada' Fisabilillah Council of Peisisisir Selatan Regency are categorized as low, (2) the learning interest of the participants of the Majelis Taklim Syuhada' Fisabilillah of Peisisisir Selatan Regency is categorized as low, and (3) there is a significant relationship between the needs of learning materials with the interest of participants in the Taklim Martyrs' Council of Fisabilillah, Peisisir Selatan Regency. 

scholarly journals PENGARUH KUALITAS PELAYANAN DAN FASILITAS KESEHATAN TERHADAP TINGKAT KEPUASAN PASIEN DI RUMAH SAKIT UMUM DAERAH (RSUD) DR. R. SOEDJATI SOEMODIARDJO PURWODADI KABUPATEN GROBOGAN

2021 ◽  
Vol 33 (01) ◽  
pp. 100-114
Author(s):  
Nia Octaviani ◽  
Kasidin
Keyword(s):  
Patient Satisfaction ◽  
Service Quality ◽  
Quantitative Research ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Validity And Reliability ◽  
The Public ◽  
Quality Health ◽  
Quality Health Services

ABSTRACT  Improving the quality of service also needs to be done by health service units including hospitals. The hospital has a mission to provide quality health services that are affordable to the community in order to improve the public health status. This type of research used in this research is quantitative research. The sampling technique used was non probability sampling. This study used a sample of 100 (one hundred) respondents. The instrument testing technique in this study was validity and reliability tests, while the data analysis techniques used were descriptive analysis, multiple linear analysis, and classical assumption. The results showed that: 1) service quality had an effect on patient satisfaction, 2) facilities had no effect on patient satisfaction, 3) service quality and facilities had an effect on patient satisfaction.

scholarly journals PENGARUH KEAMANAN, PRIVASI, DAN REPUTASI TERHADAP KEPERCAYAAN KONSUMEN ONLINE SHOPPING DI KOTA PADANG

Jurnal Ecogen ◽  
2018 ◽  
Vol 1 (4) ◽  
pp. 206
Author(s):  
Nurhatinah Nurhatinah
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Quantitative Research ◽  
Sampling Method ◽  
Online Shopping ◽  
Sampling Technique ◽  
Consumer Privacy ◽  
Analysis Technique ◽  
Independent Variable ◽  
Data Collection Technique

This research aims to understand the Influence of security, privacy, and reputation toward trust in online shopping consumer. The purpose of this research are: (1) the effect of security toward trust in online shopping consumer, (2) The effect of privacy toward trust in online shopping consumer, (3) The effect of reputation toward trust in online shopping consumer, (4) The effect of security, privacy, and reputation toward trust in online shopping consumer. The type of research used in this study was a causal quantitative research. The population in this study was citizens of Padang city, that has been to online shopping. The sampling technique employed in this study was purposive sampling method with the total samples of 100 people. The data collection technique used in this study was questionnaire that has been tested for validly and reliability. The data analysis technique employed in this study to answer the hypothesis was multiple regressions. The result of this study shows that partially independent variable security (X1) significantly influenced the trust in online shopping consumer, privacy variable (X2) significantly influenced the trust in online shopping consumer, and reputation variable (X3) significantly influenced the trust in online shopping consumer. Simultaneously, variables security, privacy, and reputation significantly influenced trust in online shopping consumer.Keyword: Trust In Online Shopping Consumer, Security, Privacy, and Reputation.

scholarly journals Pengaruh Pelayanan Dan Kualitas Produk Terhadap Kepuasan Pelanggan Indomaret Sukawati Kabupaten Gianyar

2020 ◽  
Vol 2 (2) ◽  
pp. 110-119
Author(s):  
Ni Luh Bella Citra Dewi ◽  
Ni Ketut Murdani ◽  
Ni Luh Ketut Ayu Sudha Sucandrawati
Keyword(s):  
Linear Regression ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Multiple Linear Regression ◽  
Product Quality ◽  
Sampling Technique ◽  
Total Sample ◽  
Literature Study ◽  
Analysis Technique ◽  
Regression Test

The study entitled “The Effect of Product Quality and Service on Indomaret Sukawati Customer Satisfaction in Gianyar Regency” aims to determine the significant effect of service and product quality on customer satisfaction at Indomaret Celuk Sukawati Branch, Gianyar, both on a persial and simultaneous basis. Data collection techniques using questionnaires as well as methods of observation, literature study and interviews. Analysis technique with multiple linear regression test, F-test, t-test, and determination test. In determining the sample the researcher uses purposive sampling technique with a total sample of 70 respondents.The results of the Influence of Product Quality and Service on Indomaret Sukawati’s Customer Satisfaction in Gianyar Regency are Services that have a positive and significant effect on Customer Satisfaction, Product Quality has a positive and significant effect on Customer Satisfaction, so it can be concluded that Service and Product Quality variables have a significant effect on Customer Satisfaction Indomaret minimarket, Jalan Raya Celuk Sukawati, Gianyar Regency.

scholarly journals ANALISIS KUALITAS MAKANAN PADA SAAT BREAKFASTDI THE ALIGA HOTEL PADANG

2018 ◽  
Vol 10 (1) ◽  
pp. 95
Author(s):  
Ivony Tresia
Keyword(s):  
Data Collection ◽  
Food Quality ◽  
Sampling Technique ◽  
Validity And Reliability ◽  
Descriptive Data ◽  
Quality Requirements ◽  
Perishable Goods ◽  
Continue Research ◽  
Quality Of Food

Thisdstudy originated from the resultsiofiprevious studies where there were problems regarding the process of managing the procurement of perishable goods that did not have written procedures, the quality requirements of the material written and standardized in the hotel. To continue the problem where there are still problems related to food quality at breakfast at The Aliga Hotel Padang. This study aims to analyze food quality at breakfast at The Aliga Hotel Padang. This type of studyiisiquantitativepdescriptive. The population in this study were guests who stayed and breakfast at The Aliga Hotel Padang. The sampling technique used is purposive sampling. The totaliofisamplesiin this study amounted to 91 people. Data collection techniques were carried out by distributing questionnaires (questionnaires) using the Liker scale that has been tested for validity and reliability. Thenitheidata wereianalysisithrough data tabulation and descriptive data using percentages. Based on the research that has been done, the results obtained that the quality of food at breakfast at The Aliga Hotel Padang is in the category of enough with a percentage of 45.05%. It is recommended for other researchers to continue research on the quantity of food. Keywords: Food Quality, Breakfast

PENGARUH KUALITAS PELAYANAN PUBLIK TERHADAP KEPUASAN MASYARAKAT DI KANTOR KELURAHAN MARAWI KECAMATAN TIROANG KABUPATEN PINRANG

2019 ◽  
Vol 7 (3) ◽  
pp. 82-87
Author(s):  
Haizah Haizah ◽  
Muhammad Rusdi ◽  
Haeruddin Syarifuddin
Keyword(s):  
Service Quality ◽  
Public Service ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Female Gender ◽  
Questionnaire Data ◽  
Community Satisfaction ◽  
The Public ◽  
Data Standardization ◽  
Analysis Techniques

The purpose of this study was to determine the effect of Public Service Quality on Community Satisfaction in the Marawi Family Office, Tiroang District, Pinrang Regency. The population in conducting this study were people with male and female gender, amounting to 1,342 family cards from three environments, the sampling technique used was the Slovin formula with the results of 93 people, taken based on cluster techniques. The type of research used is descriptive quantitative research, data collection techniques used are observation techniques, questionnaires, interviews and documentation. Data analysis techniques are data selection, data clarification, data tabulation, data standardization using the SPSS 21 application. Based on the research taken from the results of the questionnaire data processing, the recapitulation of the Public Service Quality variable with a percentage of 64 % is included in the "Good" category, while the recapitulation of the Community Satisfaction variable is with a percentage of 63%.

scholarly journals Audit Lag Criteria Report as a Determination of the Reliability and Quality of Auditor's Report in Indonesia

2020 ◽  
Vol 11 (6) ◽  
pp. 96
Author(s):  
Iskandar Muda ◽  
Karina Valisia Davis ◽  
Erlina Erlina ◽  
Azizul Kholis ◽  
Gusnardi Gusnardi
Keyword(s):  
Sampling Technique ◽  
Financial Statements ◽  
Company Size ◽  
The Public ◽  
Ex Post ◽  
Analysis Technique ◽  
Ex Post Facto ◽  
A Company

This paperaims to knowthe quality indicatorsof the financial statements which consist of profitability, solvency and reputation of Registered Public Accountant (KAP)to the audit lagwith company size as a moderation variable either partially or simultaneously in LQ45 companies. This research is a comparative causal research with ex post facto approach. Purposive sampling technique is used in this research and there are 18 samples collected by this technique from LQ45 in Indonesia Company Issueryear 2010-2016. The data analyzed research is 126. Data analysis technique used Moderated Regression Analysis (MRA) with the Application ofEviews Software. The study concluded thatstudy showed that solvency, reputation of the public accounting firm and company size had a significant effect on Audit Lag, while profitability had no significant effect on Audit Lag. The size of a company able to moderate the effect of independent variablesto the Audit Lag and not haveto moderate the effect of the profitability to the Audit Lag.

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