scholarly journals Performance measurement of employee using an integrated 360° feedback system and AHP method: A case study of municipality

2012 ◽  
Vol 2 (5) ◽  
pp. 1655-1660 ◽  
Author(s):  
Younos Vakil alroaia ◽  
Zahra Najafi
2021 ◽  
Vol 13 (14) ◽  
pp. 7600
Author(s):  
Wenting Ma ◽  
Rui Mu ◽  
Martin de Jong

Co-production is a solution by which the government provides public services. Co-production theory is built upon Western experience and currently focuses on the types of co-production in different policy stages, the barriers and governance strategies for co-production. However, little attention is paid to how political background will influence the co-production process. To fill the gap, we analyzed a case of co-production that occurred in China, and we characterized the political background as consisting of three main political features: political mobility, central–local relations, and performance measurement. Based on an in-depth case study of a government project in a medium-sized Chinese city, the impact and the changes of political features affecting governmental projects in different co-production stages are analyzed and assessed. We find that political features play a critical role in the co-production of China’s large government projects and may separately and jointly affect co-production. Government performance measurement affects the co-design and co-implementation of projects. Political mobility and changes in local government and performance measurement also affect the co-implementation continuity of the project. Political focus affects the co-design of projects. Central-local relations influence the support from higher government and the actual practices of lower government in the co-implementation stage.


2016 ◽  
Vol 12 (7) ◽  
pp. 159
Author(s):  
Seyed Mehdi Khadem ◽  
Darush Rahmati ◽  
Ali Yavari ◽  
Seyed Ehsan Etemadifar ◽  
Alireza Eftekharian

The goal of this research is to prioritize effective factors on motivating employees to keep on working and determining the most important effective factors on the employees' motivation. In this paper, to grade effective factors on the employees' motivation for keeping on to work, the Fuzzy AHP method, which is one of the multi-standard decision-making methods was utilized. Field research and library research methods were used for collecting the needed information.  Results indicated that among the effective factors on the employees' motivation for job persistence, the health factor is the most important and financial status is the second most important factor. The least importance is given to the significance of the work for that person. In this paper, the effective factors on the employees' motivation for job persistence were rated for the first time. Results of this research are very useful in devising strategies that are related to keeping employees for the human resources' executives. The results of this paper are not applicable to all organizations. Furthermore, in this research, only the factors with positive impacts on employees for job persistence were rated.


2017 ◽  
Vol 37 (9) ◽  
pp. 1164-1184 ◽  
Author(s):  
Haley Allison Beer ◽  
Pietro Micheli

Purpose The purpose of this paper is to examine the influences of performance measurement (PM) on not-for-profit (NFP) organizations’ stakeholders by studying how PM practices interact with understandings of legitimate performance goals. This study invokes institutional logics theory to explain interactions between PM and stakeholders. Design/methodology/approach An in-depth case study is conducted in a large NFP organization in the UK. Managers, employees, and external partners are interviewed and observed, and performance-related documents analyzed. Findings Both stakeholders and PM practices are found to have dominant institutional logics that portray certain goals as legitimate. PM practices can reinforce, reconcile, or inhibit stakeholders’ understandings and propensity to act toward goals, depending on the extent to which practices share the dominant logic of the stakeholders they interact with. Research limitations/implications A theoretical framework is proposed for how PM practices first interact with stakeholders at a cognitive level and second influence action. This research is based on a single case study, which limits generalizability of findings; however, results may be transferable to other environments where PM is aimed at balancing competing stakeholder objectives and organizational priorities. Practical implications PM affects the experience of stakeholders by interacting with their understanding of legitimate performance goals. PM systems should be designed and implemented on the basis of both their formal ability to represent organizational aims and objectives, and their influence on stakeholders. Originality/value Findings advance PM theory by offering an explanation for how PM influences attention and actions at an individual micro level.


2017 ◽  
Vol 32 (1) ◽  
pp. 121-136
Author(s):  
محمدرضا اخوان عبداللهیان ◽  
مسعود تقوایی ◽  
حمیدرضا وارثی ◽  
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2017 ◽  
Vol 12 (1) ◽  
pp. 7-19
Author(s):  
Anup Chowdhury ◽  
Nikhil Chandra Shil

This research explored in depth the evolution of performance measurement systems in the context of new public management initiatives in Australian public sector. A governmental department in the Australian Capital Territory was selected for the purpose of the exploration. The qualitative research approach was adopted and data was collected following case study tradition. The main data sources were archival official documents and interviews. In addition, the researchers used direct observation to supplement and corroborate the archival documents and interview data. The empirical evidence presented in this research supports the fact that the selected Australian government department has implemented performance measurement systems in the line of new public management to illustrate the department’s commitment to efficiency and accountability. The research undertaken was in-depth, using a case study and though generalization is not possible from this single case study, the findings may be expected to add knowledge to existing literature and provide some important lessons for other public sector entities of the developing countries who are interested in adopting performance measurement systems as their control devices. Keywords: public sector, performance measurement systems, new public management, developing countries, Australia.


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