scholarly journals A Proposition of Modifications and Extensions of Cloud Computing Standards for Trust Characteristics Measures

2019 ◽  
Vol 12 (3) ◽  
pp. 27
Author(s):  
Sara Moazzezi Eftekhar ◽  
Witold Suryn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
Trust Model ◽  
Cloud Services ◽  
Marked Rise ◽  
Cloud Service Provider ◽  
Ongoing Research ◽  
Platform As A Service ◽  
Cloud Service Providers

In recent years, we have witnessed a marked rise in the number of cloud service providers with each offering a plethora of cloud services with different objectives. Gaining confidence for cloud technology adoption as well as selecting a suitable cloud service provider, both require a proper evaluation of cloud service trust characteristics. Hence, the evaluation of cloud services before used by the customer is of utmost importance. In this article, we adapt the extracted trust characteristics from both system and software quality standards and cloud computing standards, for evaluating cloud services. Moreover, we derive measures for each trust characteristics to evaluate the trustworthiness of different cloud service providers, and generalize these trust measures for any type of cloud services (e.g. Software as a Service, Platform as a Service, and Infrastructure as a Service). Our work thereby demonstrates a way to apply generalized trust measures for cloud services and therefore contributes to a better understanding of cloud services to evaluate their quality characteristics. As part of our ongoing research, the results of this study will be used to develop a comprehensive cloud trust model.

An Analysis on the Terms and Conditions of the Clickwrap Agreement and the Benefits of Maintaining the Click Wrap Agreement in Cloud Computing

2022 ◽  
pp. 205-224
Author(s):  
Dhiviya Ram
Keyword(s):  
Cloud Computing ◽  
Service Provider ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
End User ◽  
Cloud Service Provider ◽  
Novel Approach ◽  
Cloud Service Providers ◽  
Provider Perspective

One of the most unique forms of contracting is apparent in cloud computing. Cloud computing, unlike other conventional methods, has adopted a different approach in the formation of binding contract that will be used for the governance of the cloud. This method is namely the clickwrap agreement. Click wrap agreement follows a take it or leave it basis in which the end users are provided with limited to no option in terms of having a say on the contract that binds them during the use of cloud services. The terms found in the contract are often cloud service provider friendly and will be less favourable to the end user. In this article, the authors examine the terms that are often found in the cloud computing agreement as well as study the benefit that is entailed in adopting this contracting method. This chapter has undertaken a qualitative study that comprises interviews of cloud service providers in Malaysia. Hence, this study is a novel approach that also provides insight in terms of the cloud service provider perspective regarding the click wrap agreement.

scholarly journals АНАЛИЗ ПОДХОДОВ К ОБЕСПЕЧЕНИЮ БЕЗОПАСНОСТИ ОБЛАЧНЫХ СЕРВИСОВ

2020 ◽  
pp. 70-82
Author(s):  
Вячеслав Вікторович Фролов
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Geographical Location ◽  
Cloud Service ◽  
Cloud Services ◽  
Cloud Infrastructure ◽  
Critical System ◽  
Cloud Service Providers ◽  
Safety And Reliability ◽  
Cloud Resources

The article is devoted to the analysis of modern approaches that ensure the security of cloud services. Since cloud computing is one of the fastest growing areas among information technology, it is extremely important to ensure the safety and reliability of processes occurring in the clouds and to secure the interaction between the client and the provider of cloud services. Given that fears about data loss and their compromise are one of the main reasons that some companies do not transfer their calculations to the clouds. The object of research and analysis of this work are cloud services, which are provided by various cloud service providers. The aim of the study of this work is to compare existing approaches that provide information security for cloud services, as well as offer a new approach based on the principle of diversity. There are many approaches that ensure their safety, using both traditional and cloud-specific. The multi-cloud approach is one of the most promising strategies for improving reliability by reserving cloud resources on the servers of various cloud service providers. It is shown that it is necessary to use diversity to ensure the reliability and safety of critical system components. The principle of diversity is to use a unique version of each resource thanks to a special combination of a cloud computing provider, the geographical location of data centers, cloud service presentation models, and cloud infrastructure deployment models. The differences between cloud providers and which combination of services are preferable to others in terms of productivity are discussed in detail. In addition, best practices for securing cloud resources are reviewed. As a result, this paper concludes that there is a problem of insufficient security and reliability of cloud computing and how to reduce threats in order to avoid a common cause failure and, as a result, loss of confidential data or system downtime using diversity of cloud services.

scholarly journals Dear Cloud, I Think We Have Trust Issues: Cloud Computing Contracts and Trust

2020 ◽  
pp. 21-42
Author(s):  
Theo Lynn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Standard Form ◽  
Cloud Service ◽  
Contract Law ◽  
Cloud Service Provider ◽  
Internet Users ◽  
Cloud Service Providers ◽  
The Relationship ◽  
Dominant Paradigm

Abstract Cloud computing is the dominant paradigm in modern computing, used by billions of Internet users worldwide. It is a market dominated by a small number of hyperscale cloud service providers. The overwhelming majority of cloud customers agree to standard form click-wrap contracts, with no opportunity to negotiate specific terms and conditions. Few cloud customers read the contracts that they agree to. It is clear that contracts in cloud computing are primarily an instrument of control benefiting one side, the cloud service provider. This chapter provides an introduction to the relationship between psychological trust, contracts and contract law. It also offers an overview of the key contract law issues that arise in cloud computing and introduces some emerging paradigms in cloud computing and contracts.

SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services

2013 ◽  
Vol 660 ◽  
pp. 196-201 ◽  
Author(s):  
Muhammad Irfan ◽  
Zhu Hong ◽  
Nueraimaiti Aimaier ◽  
Zhu Guo Li
Keyword(s):  
Cloud Computing ◽  
Computer Science ◽  
Service Providers ◽  
Service Level Agreement ◽  
Cloud Service ◽  
Service Level ◽  
Cloud Services ◽  
Computing Services ◽  
Cloud Service Providers ◽  
Cloud Computing Services

Cloud Computing is not a revolution; it’s an evolution of computer science and technology emerging by leaps and bounds, in order to merge all computer science tools and technologies. Cloud Computing technology is hottest to do research and explore new horizons of next generations of Computer Science. There are number of cloud services providers (Amazon EC2), Rackspace Cloud, Terremark and Google Compute Engine) but still enterprises and common users have a number of concerns over cloud service providers. Still there is lot of weakness, challenges and issues are barrier for cloud service providers in order to provide cloud services according to SLA (Service Level agreement). Especially, service provisioning according to SLAs is core objective of each cloud service provider with maximum performance as per SLA. We have identified those challenges issues, as well as proposed new methodology as “SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services”. Currently, cloud service providers are using “orchestrations” fully or partially to automate service provisioning but we are trying to integrate and drive orchestration flows from SLAs. It would be new approach to provision cloud service and deliver cloud service as per SLA, satisfying QoS standards.

scholarly journals An Improved CoCoSo Method with a Maximum Variance Optimization Model for Cloud Service Provider Selection

2020 ◽  
Vol 31 (4) ◽  
pp. 411-424
Author(s):  
Han Lai ◽  
Huchang Liao ◽  
Zhi Wen ◽  
Edmundas Kazimieras Zavadskas ◽  
Abdullah Al-Barakati
Keyword(s):  
Service Provider ◽  
Optimization Model ◽  
Service Providers ◽  
Service Selection ◽  
Cloud Service ◽  
Careful Analysis ◽  
Cloud Services ◽  
Cloud Service Provider ◽  
Maximum Variance ◽  
Cloud Service Providers

With the rapid growth of available online cloud services and providers for customers, the selection of cloud service providers plays a crucial role in on-demand service selection on a subscription basis. Selecting a suitable cloud service provider requires a careful analysis and a reasonable ranking method. In this study, an improved combined compromise solution (CoCoSo) method is proposed to identify the ranking of cloud service providers. Based on the original CoCoSo method, we analyze the defects of the final aggregation operator in the original CoCoSo method which ignores the equal importance of the three subordinate compromise scores, and employ the operator of “Linear Sum Normalization” to normalize the three subordinate compromise scores so as to make the results reasonable. In addition, we introduce a maximum variance optimization model which can increase the discrimination degree of evaluation results and avoid inconsistent ordering. A numerical example of the trust evaluation of cloud service providers is given to demonstrate the applicability of the proposed method. Furthermore, we perform sensitivity analysis and comparative analysis to justify the accuracy of the decision outcomes derived by the proposed method. Besides, the results of discrimination test also indicate that the proposed method is more effective than the original CoCoSo method in identifying the subtle differences among alternatives.

Security in Cloud Computing

2012 ◽  
pp. 208-221
Author(s):  
Alpana M. Desai ◽  
Kenrick Mock
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Security Threats ◽  
Security Risks ◽  
Cloud Service Providers ◽  
International Data ◽  
It Executives ◽  
Privacy Issues

Cloud computing has recently emerged in prominence and is being rapidly adopted by organizations because of its potential and perceived benefits of flexibility and affordability. According to surveys conducted in 2008 and 2009 by International Data Corporation (IDC) of IT executives and CIOs, security was cited as the top concern for the adoption of cloud computing. Enterprises that plan to utilize cloud services for their infrastructure, platform, and/or software needs must understand the security risks and privacy issues related to cloud computing. This chapter discusses the technical, legal, and policy/organizational security risks of cloud computing, and reviews recommendations/strategies for managing and mitigating security threats in cloud computing. It also presents vendor-specific solutions and strategies that cloud service providers are implementing for mitigating security risks in cloud computing.

An Optimization Algorithm for Selecting Cloud Service Partner Based on Graph Theory

2013 ◽  
Vol 347-350 ◽  
pp. 3391-3396
Author(s):  
Yan Fang Kang ◽  
Gui Hua Nie ◽  
Dong Lin Chen ◽  
Zhong Wu
Keyword(s):  
Mathematical Model ◽  
Cloud Computing ◽  
Graph Theory ◽  
Optimization Algorithm ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Service Provider ◽  
Cloud Service Providers ◽  
The Mathematical Model ◽  
Theory Solution

The cloud computing market is composed by many cloud service providers, It is a key problem about how to choose and to determine the appropriate the competitiveness partners between the major cloud service providers. For this problem we propose a optimization algorithm based on graph theory solution. First we should clearly consider the factors in choosing the partner's .On this basis we establish the mathematical model of the cloud service provider partners. How to select the tender of cloud service providers in the problem, the paper gives the optimization algorithm based on graph theory, last we give an example to verify the effectiveness of the algorithm.

scholarly journals Cloud computing

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
J. Craig Mudge
Keyword(s):  
Cloud Computing ◽  
Credit Card ◽  
Service Providers ◽  
Cloud Service ◽  
Sensitive Information ◽  
Cloud Service Provider ◽  
Privacy Concerns ◽  
On Demand ◽  
Cloud Service Providers ◽  
Data Centres

Cloud computing is a mode of acquisition of infrastructure where a cloud service provides on demand computing and on-demand storage, accessible over the web, with a matching business model, namely pay-per-use. Lower cost, sometimes a factor of five, is achieved by automating operations in warehouse-sized data centres, sharing the hefty burden of cooling, physical security, and power backup, and the use of commodity components. As access to storage managed by cloud service providers gained market acceptance, the phrase “the cloud” came into use to refer to the location of information stored with a cloud service provider to be shared (business documents and photos) or copied for backup (against losing a phone or deleting information on a laptop).  Security, and to a lesser extent privacy, concerns are the major barriers to the adoption of cloud computing, but the leading cloud service providers have responded to the point that sensitive information, such as medical records and credit-card-holder data, is now held in the cloud. 

scholarly journals A Research on Cloud Computing Adoption Practices in the Context of Online Business SMEs in Sri Lanka

2019 ◽  
Vol 8 (4) ◽  
pp. 12522-12528
Keyword(s):  
Cloud Computing ◽  
Sri Lanka ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Computing Services ◽  
Cloud Computing Adoption ◽  
Cloud Service Providers ◽  
Online Business ◽  
Cloud Computing Services

The purpose of the study was to explore the Cloud computing Practicing level, Cloud computing Satisfaction level and the Preferred Cloud service provider among the Online Business SMEs (OBSMEs) in Sri Lanka that have adopted Cloud services. Prior studies have shown that SMEs significantly benefit due to the adoption of Cloud computing services. The study was conducted among 260 randomly selected OBSMEs using self-administered questionnaires from managerial and ICT professionals who were capable of making ICT decision at OBSMEs under this study. However only 247 questionnaires were returned with complete data required for the purpose of analysis. A descriptive analysis was used to analyse the data. The findings have revealed that 31% of the OBSMEs are frequently Practicing Cloud computing for their ICT needs, while 69% of them relies on Cloud computing for their different ICT needs usually. Findings reveals that 35% of the OBSMEs are moderately Satisfied in this study, while 61% of OBSMEs have been reported that they are very Satisfied with Cloud computing services, at the same time 4% of the OBSMEs are reported that they have extremely Satisfied with Cloud computing services. In the context of OBSMEs it has been reported that 78% of the Cloud service providers are rendering reliability of services and OBSMEs are very satisfied, while 12% of the OBSMEs are moderately satisfied with the reliability of services and other 10% of the OBSMEs are extremely satisfied with the reliability of services provided by Cloud Service Providers in Sri Lanka. This study extends the existing body of knowledge by providing empirical support for explaining cloud computing adoption by OBSME in Sri Lanka. The study add value for various parties engaging in promoting the adoption of cloud computing among various business industries in Sri Lanka. Therefore, the researchers are able to recommend that cloud computing technology is playing a significant role for the improvement of business industries in Sri Lanka and the software vendors, policy makers and technological service providers should consider the findings of this study if they have intention to adopt this technology in future. Moreover, the findings of this research would assist and enhance service providers to consider their investment in information technology when adopting and implementing Cloud computing in Sri Lanka.

scholarly journals Next-generation Blockchain-Enabled Virtualized Cloud Security Solutions: Review and Open Challenges

2020 ◽  
Author(s):  
Mueen Uddin ◽  
Anjum Khalique ◽  
Awais Khan Jumani
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
End Users ◽  
Resource Provisioning ◽  
Cloud Services ◽  
Security And Privacy ◽  
Computing Platform ◽  
Cloud Service Providers ◽  
Cloud Computing Platform

This paper reviews, discusses, and highlights some of the standard cloud computing vulnerabilities primarily related to virtualization platforms and their implementations while outsourcing services and resources to different end-users and business enterprises. Furthermore, we provide Blockchain-enabled solutions for virtualized cloud computing platform involving both the end-users as well as cloud service providers (CSP) to address and solve different security and privacy-related vulnerabilities using blockchain-enabled solutions to improve their cloud services and resource provisioning facilities.

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