scholarly journals Evaluating User Experience Elements on a Web System to Support Physiotherapeutic Treatment

2019 ◽  
Author(s):  
Miriéle dos Santos Silvério ◽  
Luciana Brasil Rebelo dos Santos
Keyword(s):  
Information System ◽  
Human Computer Interaction ◽  
User Experience ◽  
Production Environment ◽  
Process Automation ◽  
Software Usability ◽  
Clinic Staff ◽  
Web System ◽  
Web Platform ◽  
Computer Interaction

The trend of process automation has revealed the need of research to include different profile of people to the digital solutions in progress. Therefore, this article is the result of applying aspects of Human-Computer Interaction (HCI) theoretical reference on the developed information system, directed to a physiotherapy clinics. Based on the study of the operation in a specific clinic, we built a web platform that allows the practice of common activities, which used to be done on paper. Hence, the system was evaluated in the production environment to provide the fault finding, referred to the software usability principles, through the user experience. In all, 4 patients and 2 clinic staff participated in the experiment.

User Experience Is All There Is

i-com ◽  
2021 ◽  
Vol 20 (3) ◽  
pp. 197-213
Author(s):  
Marc Hassenzahl ◽  
Michael Burmester ◽  
Franz Koller
Keyword(s):  
Human Computer Interaction ◽  
User Experience ◽  
Interactive Technology ◽  
Current Perspective ◽  
Look Back ◽  
Effectiveness And Efficiency ◽  
Computer Interaction

Abstract Twenty years ago, we published an article in the first issue of the i-com entitled “Usability ist nicht alles” (Burmester et al., 2002), that is, “Usability isn’t everything”. This was certainly a provocative title. For most German researchers and practitioners of Human-Computer Interaction (HCI) usability was all there is and all that was ever needed to guarantee humane technology. Back then, we profoundly disagreed. We were convinced that there is more to the quality of interactive technology than mere effectiveness and efficiency. Now, twenty years later it seems safe to say that we had a point. Let’s take this as an opportunity to take a brief and utterly anecdotal look back, to take stock of the current perspective on designing the (user) experience, as well as to discuss some future opportunities and challenges.

Understanding User Experience

2019 ◽  
pp. 1588-1599
Author(s):  
Camille Dickson-Deane ◽  
Hsin-Liang (Oliver) Chen
Keyword(s):  
Human Computer Interaction ◽  
Cognitive Science ◽  
User Experience ◽  
Group Behavior ◽  
User Experiences ◽  
Societal Needs ◽  
Specific Outcome ◽  
Physical Reaction ◽  
Computer Interaction

User experience determines the quality of an interaction being used by an actor in order to achieve a specific outcome. The actor can have varying roles and evolving needs, thus reviewing and predicting experiences are important. As an actor uses and gains feedback, the feedback guides individual and group behavior, thus becoming pertinent to how interactions occur. This chapter questions how artefacts are designed to promote such interactions and what processes should be incorporated to ensure successful interpretation, use, (physical) reaction, and conation. This chapter discusses the effects of user experiences today based on societal needs and expectations. It shows how the field is delineated into numerous sub-topics, all of which can stand on their own yet still draw from each other. The discussions will include fields such as cognitive science, human-computer interaction, learning sciences, and even ergonomics to show how design and subsequently interactions can assist in having successful user experiences.

Understanding User Experience

2018 ◽  
pp. 7599-7608
Author(s):  
Camille Dickson-Deane ◽  
Hsin-Liang (Oliver) Chen
Keyword(s):  
Human Computer Interaction ◽  
Cognitive Science ◽  
User Experience ◽  
Group Behavior ◽  
User Experiences ◽  
Societal Needs ◽  
Specific Outcome ◽  
Physical Reaction ◽  
Computer Interaction

User experience determines the quality of an interaction being used by an actor in order to achieve a specific outcome. The actor can have varying roles and evolving needs thus reviewing and predicting experiences are important. As an actor uses and gains feedback, the feedback guides individual and group behavior thus becoming pertinent to how interactions occur. This then questions how artefacts are designed to promote such interactions and what processes should be incorporated to ensure successful interpretation, use, [physical] reaction and conation. This chapter discusses the effects of user experiences today based on societal needs and expectations. It shows how the field is delineated into numerous sub-topics all of which can stand on their own yet, still draw from each other. The discussions will include fields such as cognitive science, human computer interaction, learning sciences and even ergonomics to show how design and subsequently interactions can assist in having successful user experiences

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