Factors That Discourage Knowledge Management Practices In The Malaysian Public Sector Using Rasch Model

Author(s):  
Subashini Ganapathy ◽  
Zulkefli Mansor ◽  
Kamsuriah Ahmad ◽  
Mohd Zali Mohd Nor
Libri ◽  
2014 ◽  
Vol 64 (4) ◽  
Author(s):  
Abdus Sattar Chaudhry

AbstractAnalysis of knowledge management practices in a selected ministry in Kuwait showed that knowledge workers in the public sector identify personal contacts using traditional methods, but make heavy use of social networking tools and services to support personal networks. They communicate regularly with contacts that have expertise in their area of responsibility and prefer to follow up with those contacts whose work they admire. Knowledge workers perform a variety of activities on personal networks to strengthen knowledge management. However, a review of these activities indicates that there is a need to place more emphasis on collaborative learning through social bookmarks, reflecting and commenting on blogs, and editing wikis to provide effective support for knowledge management.


2020 ◽  
Vol 5 (2) ◽  
pp. 50-75
Author(s):  
Luana Martins Basso ◽  
Wesley Ricardo Souza Freitas ◽  
Adriano Alves Teixeira ◽  
Jorge Henrique Caldeira Oliveira

Purpose: Knowledge management aims to maximize the results of an organization through processes that foster the creation and sharing of knowledge. The objective of this article was to analyse what the international scientific literature has focused on regarding knowledge management in the public sector and whether there is research related to knowledge management with environmental management.Design/methodology/approach: This is a systematic review of the state of the art of the knowledge management in the public sectorFindings: The authors’ main contribution is the proposal of a research agenda with recommendations for future researchTwenty articles pertinent to the purpose of this research were identified. The results of the study identified that the topic of knowledge management is still quite insipid in the public sector, encountering numerous cultural and technological barriers.Practical implications: The study showed that knowledge management practices in the public sector tend to significantly increase the performance of organizations, generating greater efficiency and productivity. As shown in the results, the proposed ideal is to align learning, leadership, technology and organizational culture to the process of sharing organizational knowledge.Originality/value: This is the latest research that conducts a state-of-the-art review of state-of-the-art knowledge management in the public sector and proposes a research agenda with several suggestions that can guide researchers, managers and governments to advance research that is truly useful to development the theme in a world context


2008 ◽  
Vol 39 (1) ◽  
pp. 45-53 ◽  
Author(s):  
C. Steyn ◽  
M. Kahn

Various surveys of Knowledge Management Practices (KMPs) in private firms show how an increasing awareness of Knowledge Management (KM) is a critical determinant of an organisation’s competitiveness. While private sector strategies favouring internal knowledge sharing and external knowledge protection often provide strategic advantage, public sector research organisations such as South Africa’s science councils operate in an environment where, for reasons of wider public interest, transparency is encouraged and knowledge is rendered widely accessible. Unfortunately, however, little has been done to develop rigorous measurements of KMPs in such knowledge intensive organisations (KIOs) that primarily engage in knowledge intensive service activities. To complicate matters further, the majority of studies have been inter-organisational and multi-sectoral, focusing on large organisations in the private sector. Few studies have measured perceptions of KMPs amongst employees of a single organisation and even fewer have focused on KMPs within the public sector. This paper will discuss the theoretical and methodological approach used in the development of a survey aimed at measuring employee perceptions of KMPs within the Human Sciences Research Council (HSRC), one of South Africa’s largest public KIOs dedicated to ‘social science research that makes a difference.’ Principal component analysis of the survey data revealed six factors or constructs applicable to the measurement of KMPs. The results validate the survey instrument and offer a contribution toward the development of a KMP measurement instrument that may be applied across other KIOs in South Africa.


Author(s):  
Vasileios Ismyrlis

Knowledge management (KM) is a rather novice, but also a very highly appreciated, initiative in the field of management. Although initiated from the private sector, it seems that public organizations, having realized its significance, are in a continuous process of discovering its potential. Hence, many studies for KM implementation in the public sector have been already conducted; yet it seems this field needs to be further researched. In this research, a public organization in Greece called OAED, which is the main institution dealing with human resource's employment, was selected to be analyzed. A questionnaire was designed and addressed to the employees of OAED, and it included questions regarding KM and knowledge sharing activities, information and communications technology instruments used, motives, and the evaluation of the learning organization. The analysis of data proved that OAED exhibits a well-established status, regarding the creation and KS and the use of ICT tools.


2021 ◽  
Vol 13 (5) ◽  
pp. 2956
Author(s):  
Tomas Cherkos Kassaneh ◽  
Ettore Bolisani ◽  
Juan-Gabriel Cegarra-Navarro

In the last decades, business competition has been increasingly among supply chains (SCs) rather than individual firms. Today, considering the challenges of environmental, social, and economic sustainability, it is becoming even more vital to coordinate and co-manage company resources, activities, and innovative efforts at the SC level. Consequently, knowledge, which is a critical resource for companies, needs to be managed properly not only in single firms but also across SCs. For the education of business managers, this implies a double challenge: first, to make students and future executives become aware of the knowledge management (KM) practices that can be adopted; second, to facilitate the assimilation of these practices for the effective management of SCs, to ensure higher economic and environmentally sustainable performances. Standard definitions and classifications can be of great help, but the current studies are very fragmented. This study contributes by exploring the literature and examining the KM practices that are proposed and defined by the different authors. A systematic review and a descriptive analysis of selected papers showed the trend and focus of papers in the KM and SC fields. In addition, based on the definitions and classifications drawn from the literature, this paper discusses a possible systematization of the key KM practices in SCs. The major contribution of this paper is the effort of re-definition and re-classification of KM practices and their potential importance for effective and sustainable SC management. This analysis can be especially useful for organizing KM courses targeted to current and future business managers.


2014 ◽  
Vol 18 (5) ◽  
pp. 905-918 ◽  
Author(s):  
Daniel Jiménez-Jiménez ◽  
Micaela Martínez-Costa ◽  
Raquel Sanz-Valle

Purpose – This paper aims to assess the importance of different knowledge management practices to promote organizational innovation in multinational companies. The links among internationalization, reverse knowledge transfer and social capital and organizational innovation are analyzed. Design/methodology/approach – Structural equation modeling was used to check the research hypotheses with a sample of 104 multinational companies. Findings – The results show that internalization has no direct effect on organizational innovation but a indirect effect trhrough the transfer of knowledge from external subsidiaries to the headquarter. Furthermore, this knowledge and other that comes from internal and external social capital is essential for the development of innovations. Research limitations/implications – Self-reporting by the CEOs may be the most significant limitation, as a single key informant provided the data; multiple informants would enhance the validity of the research findings. A second limitation is the cross-sectional design of the research that does not allow observation of the short- and long-term impact of the relationships among the variables. Practical implications – Organizational innovation is not an easy task. However, those multinational companies which foster knowledge management practices that generate new knowledge from external subsidiaries, internal or external social relationships, will facilitate the generation of innovations. In consequence, these companies should foster the generation of knowledge from different sources. Originality/value – The focus of the study in this paper is on multinational companies and the possibility to acquire knowledge from different sources (inside organization, external local environment and international context). Specially, focus on the transfer of knowledge from subsidiaries to headquarters (reverse knowledge transfer), as it is insufficiently investigated by current literature.


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