scholarly journals LEVEL OF CONFLICT MANAGEMENT STYLE AND COMMITMENT OF BACHOK DISTRICT SECONDARY SCHOOL TEACHERS

2021 ◽  
Vol 6 (42) ◽  
pp. 53-62
Author(s):  
Mohd Faiz Mohd Yaakob ◽  
Noraida Mustapai ◽  
Wan Rosni Wan Yakob ◽  
Tuan Roslina Tuan Mat

Interpersonal conflict is a very common and unavoidable phenomenon in any organization including schools. Therefore, it requires an approach to handle it to ensure the effectiveness of the organization on an ongoing basis, and whether directly or indirectly it affects the commitment of teachers in the school. The purpose of this study is to identify the level of the conflict management style of teachers, especially in day secondary schools in the district of Bachok, Kelantan. A total of 173 teachers from five schools in the Bachok district in Kelantan participated in this study. The results of the study show that the level of each dimension of conflict management is at a high level. While the level of each dimension of teacher commitment is also at a high level. In addition, the results of the study showed that there were no significant differences in conflict management styles based on gender, age, teaching experience, and educational level. Researchers have suggested that the MOE take several initiatives to reduce conflict among teachers by providing exposure through training, courses, workshops, and seminars on effective and constructive conflict management to increase teachers' commitment towards further excellence in the field of education today.

Author(s):  
Thomas G. Reio ◽  
Jeannie Trudel

The purpose of this study was to examine the relations among conflict management styles and target and instigator incivility and job performance, organizational commitment, and turnover intent. Data from 270 employees suggested that experiencing and instigating uncivil behavior occurred frequently. Using an integrative conflict management style was positively associated with job performance and organizational commitment and negatively with turnover intent. Dominate conflict management style was negatively associated with organizational commitment and positively with turnover intent. Both types of incivility were negatively associated with job performance and organizational commitment, and positively with turnover intent. Target incivility was the most powerful predictor in the hierarchical regression models.


2019 ◽  
Vol 49 (1) ◽  
pp. 125-148 ◽  
Author(s):  
Vijay Kuriakose ◽  
Sreejesh S. ◽  
Heerah Jose ◽  
Shelly Jose

Purpose The purpose of this paper is to test the activity reduces conflict associated strain (ARCAS) model with the aid of AET examining the direct effect of relationship conflict on employee well-being and also discussing the mechanism through which relationship conflict influences employee well-being, and also to test the ARCAS model examining whether passive and active conflict management styles influence this relationship. Design/methodology/approach Responses were collected from 554 software engineers using structured questionnaire and postulated relationships were tested using Process Macros. Findings The study established that relationship conflicts are detrimental to employee well-being. It also established the indirect effect of relationship conflict on employee well-being through negative affect state. Negative affect state is an intra-personal mechanism linking relationship conflict and employee well-being. The study also extended the ARCAS model by establishing that passive ways of handling conflict amplify and problem-solving conflict management style mitigates the adverse impact of relationship conflict. Contrary to the prediction, forcing conflict management style was found to amplify the adverse effect of relationship conflict on well-being through negative affect state. Practical implications The findings of the study highlight the detrimental effect of relationship conflict on well-being and highlight the vital role of individual affective states in the conflict process. Furthermore, the study provides valuable insights for managers on how individuals’ conflict management styles influence the effect of relationship conflict on well-being. Originality/value The study specifically examined the effect of relationship conflict on employee well-being and explored the psychological process through which relationship conflict diminishes well-being. Moreover, the study tested and extended ARCAS model with the aid of Affective Events Theory.


Author(s):  
Elisavet Chandolia ◽  
Sophia Anastasiou

There are few options available for school managers who wish to effectively tackle school conflicts. The aim of the present work was to assess the issue of school conflict, its sources, and the effectiveness of different conflict management styles in Secondary Education school units in Greece. Teachers (n = 128) from twelve randomly selected schools in the region of Epirus, NW Greece, participated in the present work. Teachers’ views on their school Principals’ leadership style as well as the sources, the type(s), and the severity of conflict in their school unit were surveyed. Conflict appeared to be a frequent issue in schools. Frequent sources of conflict included interpersonal and organizational parameters. School leaders exhibited a range of conflict management styles. Compromise and Collaborative styles were frequently observed, followed by Smoothing and Forcing. Avoidance was less frequently exhibited by school leaders. The transformational and transactional leadership styles exhibited were equally effective in successful conflict resolution, whereas a laissez-faire leadership style was not. The results indicate that leadership and conflict management style can be associated with the effectiveness of conflict management.


Author(s):  
Thomas G. Reio, Jr. ◽  
Jeannie Trudel

The purpose of this study was to examine the relations among conflict management styles and target and instigator incivility and job performance, organizational commitment, and turnover intent. Data from 270 employees suggested that experiencing and instigating uncivil behavior occurred frequently. Using an integrative conflict management style was positively associated with job performance and organizational commitment and negatively with turnover intent. Dominant conflict management style was negatively associated with organizational commitment and positively with turnover intent. Both types of incivility were negatively associated with job performance and organizational commitment, and positively with turnover intent. Target incivility was the most powerful predictor in the hierarchical regression models.


2007 ◽  
Vol 18 (3) ◽  
pp. 196-221 ◽  
Author(s):  
Wasita Boonsathorn

Purpose – The purpose of this paper is to examine the preferences for conflict management styles of Thais and Americans in multinational corporations in Thailand. Gender and the length of exposure to other cultures were also taken into account as influences on the preference for conflict management styles. Design/methodology/approach – Quantitative methodology was used. A total of 250 Thais and 64 Americans from 73 multinational companies were asked to complete the questionnaires consisting of conflict management style instrument and a set of demographic information. ANOVAs and Pearson's correlations were used for data analysis. Findings – Thais, compared with Americans, preferred avoiding and obliging conflict management styles and exhibited no differences in preferences for other styles. Males and females did not exhibit differences in preferences for conflict management styles. There was a negative correlation between length of stay abroad for Thais and preference for avoiding and obliging conflict management styles, and a positive correlation between length of stay abroad for Thais and preference for a dominating conflict management style. Research limitations/implications – The language of the instrument, the small number of American female participants, and the positions of the participants may limit the generalization of the findings. Practical implications – The paper presents a very useful source of information for people working in multinational corporations and trainers in the area of intercultural communication. Originality/value – This paper provides new insight into the preference of conflict management styles in a multinational context, the entity in which people from many cultures directly interact (intercultural perspective). The length of exposure to other cultures was also investigated in relation to the preference of conflict management styles.


2020 ◽  
Vol 11 (2) ◽  
pp. 242
Author(s):  
Adventy Riang Bevy Gulo ◽  
Erwin Silitonga ◽  
Masri Saragih

Abstrak Organisasi profesi yang berperan besar dalam pelaksanaan asuhan keperawatan di rumah sakit adalah keperawatan yang juga berpotensi mengalami konflik. Konflik mengakibatkan kerugian diantaranya stres kerja pada perawat pelaksana. Manajemen konflik merupakan prioritas utama kepala ruangan untuk mengatasi hal tersebut. Untuk mengidentifikasi pengaruh gaya manajemen konflik integrating dan obliging dalam mengurangi stres kerja perawat pelaksana. Penelitian ini adalah kuantitatif dengan desain penelitian cross sectional. Populasi penelitian adalah perawat pelaksana di RS Imelda Pekerja Indonesia dan RS Martha Friska dimana teknik pengambilan sampel adalah simple random sampling. Jumlah responden sebanyak 105 orang perawat pelaksana. Instrumen yang digunakan berupa kuesioner yang dianalisis secara bivariat dengan menggunakan program komputer. Hasil penelitian: 1) terdapat pengaruh gaya manajemen konflik integrating terhadap stres kerja perawat pelaksana (p = <0,001;PR=1,28 95%CI 1,174-1,402), dan 2) terdapat pengaruh gaya manajemen konflik obliging terhadap stress kerja perawat pelaksana (p=<0,001;PR = 1,20 95%CI 1,124-1,295. Gaya manajemen konflik integrating dan obliging  kepala ruangan berpengaruh dalam mengurangi stres kerja perawat pelaksana. Kata Kunci: Integrating, Obliging, Stres Kerja Perawat Abstract Professional organizations that play a major role in the implementation of nursing care in hospitals are nursing that also has the potential to experience conflict. Conflicts result in losses including work stress on implementing nurses. Conflict management is the chief priority of the nurse manager to overcome this.To identify the influence of integrating and obliging conflict management styles in reducing the work stress of implementing nurses. This research is quantitative with cross sectional research design. The study population was implementing nurses at the Indonesian Hospital Imelda Worker and Martha Friska Hospital where the sampling technique was simple random sampling. The number of respondents was 105 implementing nurses. The instrument used was a questionnaire that was analyzed bivariately using a computer program.The results of the study were 1) there was an influence of integrating conflict management style on the work stress of implementing nurses (p=<0.001; PR=1.28 95% CI 1.174-1,402), and 2) there was an influence of obliging conflict management style on nurses work stress executor (p=<0.001; PR=1.20 95% CI 1.124-1.295). Integrating conflict management style and obliging head of the room influence in reducing the work stress of implementing nurses. Keywords: Integrating, Obliging, Nurse Stress


2019 ◽  
Vol 2 (4) ◽  
pp. p255
Author(s):  
Hareesol Khun-inkeeree ◽  
Maisarah Jamaluddin ◽  
M. S. Omar-Fauzee ◽  
Muhammad Dzahir Kasa ◽  
Fauzi Husin ◽  
...  

Study aims to investigate about conflict management style and the job satisfaction among private Islamic school teachers. The data consisted of 136 samples from private secondary school teachers at Alor Setar district in Kedah. For acquiring the conflict management style, Rahim Organizational Conflict Inventory (ROCI-II) had been used and to gain the job satisfaction datum, the Teaching Satisfaction Scale (TSS) developed by Ho and Au in 2006 was used. The findings of this research revealed that style of compromising (r = 0.299, p < .01), obliging (r = 0.244, p < .05) and integrating (r = 0.208, p < .05) have a significant relationship with job satisfaction. All these styles give positive outcomes for both parties that lead to positive school outcomes and also to maintain the good relationship with the other parties. When school administrator implemented these three styles will keeps teachers happy and satisfied without any kinds of negative impact on their relations at school. Thus, school administrator must be knowledgeable and aware about the best style of conflict at school to lead more satisfaction because teachers like to be more compromise when handling conflict. This finding suggests that the conflict management affects job satisfaction but excessive and wrong in handling it is associated with diminishing job satisfaction.


2020 ◽  
Vol 13 (4) ◽  
pp. 424-430
Author(s):  
Adventy Riang Bevy Gulo ◽  
Erwin Silitonga

Conflict management styles among nurse managers in general hospitals, Medan-Indonesia Background: Hospitals are required to improve the quality of health services so they can survive and thrive in the current era of national health insurance. Nurses are the most human resources in hospitals so they are required to have optimal performance. One of the factors that affect performance is conflict that causes work stress. Conflict management is expected to reduce the nurses’working stress.Purpose: To identify the influence of compromising and dominating conflict management styles to reduce the nurses’working stress.Method: A quantitative research with a correlative approach and cross sectional research design. The population was nurses at the Imelda Pekerja Indonesia Hospital and Martha Friska Hospital. Sampling using probability random sampling method with simple random sampling technique where the number of respondents was 105 nurses. The instrument used was a questionnaire containing 28 statements for conflict management style and 57 statements to measure the level of nurses’ working stress. Analyze data with bivariate analysis to see the influence of compromising and dominating conflict management styles to reduce the nurses’ working stress where the statistical test used is simple logistic regression (SLR) which is analyzed using a computer program.Results: Finding that there was an influence of compromising conflict management style to reduce the nurses’working stress (p = <0.001; PR = 1.33 95% CI 1.180-1.516), and there was an influence of conflict management style dominating to reduce the nurses’working stress (p = 0.012; PR = 1.10 95% CI 1.021-1.189)Conculsion: Compromising and dominating conflict management styles can reduce the nurses’working stress.Keywords: Conflict Management; Compromising; Dominating; Nurse Managers  Pendahuluan: Rumah sakit dituntut meningkatkan kualitas pelayanan kesehatan sehingga mampu bertahan dan berkembang di era jaminan kesehatan nasional saat ini. Perawat adalah sumber daya manusia yang paling banyak di RS sehigga dituntut untuk memiliki kinerja yang optimal. Salah satu faktor yang mempengaruhi kinerja adalah konflik yang menyebabkan stres kerja. Memanajemen konflik diharapkan mampu mengurangi stres kerja perawat pelaksana.Tujuan: Untuk mengidentifikasi pengaruh gaya manajemen konflik compromising dan dominating dalam mengurangi stres kerja perawat pelaksana.Metode: Penelitian kuantitatif dengan pendekatan korelatif dan desain penelitian cross sectional. Populasinya perawat pelaksana di RS Imelda Pekerja Indonesia dan RS Martha Friska. Pengambilan sampel menggunakan metode probability random sampling dengan teknik simple random sampling dimana jumlah responden sebanyak 105 orang perawat pelaksana. Instrumen yang digunakan berupa kuesioner yang berisi 28 pernyataan untuk gaya manajemen konflik dan 57 pernyataan untuk mengukur tingkat stres kerja perawat pelaksana. Analisa data dengan analisis bivariat untuk melihat adanya pengaruh gaya manajemen konflik compromising dan dominating dalam mengurangi stres kerja perawat pelaksana dimana uji statistik yang digunakan adalah simple logistic regression (SLR) yang dianalisis dengan menggunakan program komputer.Hasil: Didapatkan bahwa terdapat pengaruh gaya manajemen konflik compromissing terhadap stres kerja perawat pelaksana (p=<0,001;PR = 1,33 95%CI 1,180-1,516), dan terdapat pengaruh gaya manajemen konflik dominating terhadap stress kerja perawat pelaksana (p=0,012;PR = 1,10 95%CI 1,021-1,189)Simpulan: Gaya manajemen konflik compromising dan dominating kepala ruangan berpengaruh dalam mengurangi stres kerja perawat pelaksana.


2018 ◽  
Vol 1 (3) ◽  
pp. 121-131
Author(s):  
Naniek Pangestuti

Understanding conflict management is very important, especially in Prison Houses and Correctional Institutions. By understanding the conflict of prisoners, it will be able to overcome the vulnerability of conflicts that often end in riots. This study uses quantitative research methods in the form of surveys to measure the tendency of conflict management to prisoners. The results showed that of the five conflict management styles, the majority of respondents chose dominance management styles, then the rankings below were collaborative, compromise, and lastly avoidance management styles. None of the respondents chose the accommodation conflict management style


2019 ◽  
Vol 4 (1) ◽  
pp. 1-20
Author(s):  
Ronald Allan S Mabunga ◽  
Maria Eljie M Mabunga

ABSTRACT: The study concerns on dominant conflict management approach of officials of selected SUCs (State Universities and Colleges) in the Philippines. Related studies and literature on the importance of systems approach in organizational analysis along with theories and practices on the role of culture in conflict analysis and resolution along with the principles and theories in negotiation and conflict management system design are presented and utilized as the research theoretical framework. Kenneth W. Thomas Ralph H. Kilmann (2017)’s conflict behavior survey instrument was also used. The results show that the dominant conflict management style of officials from the selected SUCs in the Philippines is that of “collaborator”. The respondents open to other conflict management styles in responding to conflicts, including compromiser, accommodator, controller, and avoider. While the sex and administrative positions of the respondents (university officials) do not have any statistical significant difference in their preference of conflict management styles. So, more than majority of the respondents are using several conflict management styles as they address interpersonal conflicts in various contexts.KEY WORD: Conflict Management Style; University Officials; Interpersonal Conflicts.  ABSTRAKSI: “Manajemen Konflik diantara para Pejabat Terpilih pada Universitas dan Perguruan Tinggi Negeri di Filipina”. Studi ini mengenai pendekatan manajemen konflik yang dominan dari para pejabat SUCs (Universitas dan Perguruan Tinggi Negeri) tertentu di Filipina. Terkait dengan studi dan literatur tentang pentingnya pendekatan sistem dalam analisis organisasi bersama dengan teori dan praksis tentang peran budaya dalam analisis dan resolusi konflik bersama dengan prinsip-prinsip dan teori dalam negosiasi dan desain sistem manajemen konflik disajikan dan digunakan sebagai kerangka teori penelitian. Instrumen survei perilaku konflik dari Kenneth W. Thomas Ralph H. Kilmann (2017) juga digunakan. Hasil kajian menunjukan bahwa gaya manajemen konflik dari pejabat yang dominan dalam SUC terpilih di Filipina adalah "kolaborator". Responden terbuka terhadap gaya manajemen konflik lainnya dalam menanggapi konflik, termasuk kompromi, akomodator, pengontrol, dan penghindar. Manakala jenis kelamin dan posisi administratif responden (pejabat universitas) tidak memiliki perbedaan statistik yang signifikan dalam preferensi mereka terhadap gaya manajemen konflik. Jadi, lebih dari mayoritas responden menggunakan beberapa gaya manajemen konflik ketika mereka menangani konflik interpersonal dalam berbagai konteks.KATA KUNCI: Gaya Manajemen Konflik; Pejabat Universitas; Konflik Antarpribadi.   About the Authors: Ronald Allan S. Mabunga, Ph.D. is a Director, Center for Planning Quality Assurance PNU (Philippine Normal University), Taft Avenue, Manila 1000, the Philippines. Maria Eljie M. Mabunga, M.A. is a Professor in Peace Education at the PNU, Taft Avenue, Manila 1000, the Philippines. For academic interests, the authors are able to be contacted via e-mails address at: [email protected] and [email protected] Suggested Citation: Mabunga, Ronald Allan S. Maria Eljie M. Mabunga. (2019). “Conflict Management among Selected Officials of State Universities and Colleges in the Philippines” in MIMBAR PENDIDIKAN: Jurnal Indonesia untuk Kajian Pendidikan, Volume 4(1), Maret, pp.1-20. Bandung, Indonesia: UPI [Indonesia University of Education] Press, ISSN 2527-3868 (print) and 2503-457X (online). Article Timeline: Accepted (October 28, 2018); Revised (December 27, 2018); and Published (March 30, 2019).


Sign in / Sign up

Export Citation Format

Share Document