Does goal ambiguity influence the program structure of nonprofit human service organizations?

This study presents an alternative to outcome management based on accountability by analyzing the ambiguity of nonprofit human service organizations’ program goals and program structures. A total of 761 programs were chosen from the 2010–2020 annual plans of P Rehabilitation Center for analysis. The program goals were analyzed according to quantitative accuracy and outcome attainability standards and the program structures were analyzed using the program theory model. Human service organizations need to have a logical program structure according to the program goal, and it is necessary to minimize logical errors in the program structure.

Exploring performance paradox in public organizations: Analyzing the predictors of distortive behaviors in performance measurement

Scholars have argued that utilization of quantitative performance indicators by public organizations could generate unintended consequences that might outweigh the benefits of performance measurement. We examined the relationships between goal ambiguity and external control, and distortive practices in performance measurement in public organizations. The data from 47 agencies of the central and local governments in Korea were analyzed using fixed-effect ordered logistic regression methods. The results showed that goal ambiguity was positively and significantly associated with distortive practices in performance measurement. Goal ambiguity may incentivize public employees to misuse performance information to obtain rewards for higher performance ratings. Contrary to our expectation, reinforced external control was negatively and significantly related to distortive behaviors in performance measurement. Higher work autonomy was not significantly associated with manipulation of performance information. Employees with higher intrinsic motivation were less likely to distort performance measures, whereas the ones with higher extrinsic motivation were more likely to misuse performance information to achieve higher performance ratings. Points for practitioners To avoid the potential distortions in performance measurement, public managers should adopt a refined measurement model of performance customized to the unique characteristics of public services. Multiple sets of measures need to be developed and managed properly to respond to complex political environments which involve different key values and the stakeholders in the policy processes, and the nature of public service products and outcomes. Reinforced behavioral control in the process of measuring performance will also be necessary.

Intent inference in shared-control teleoperation system in consideration of user behavior

In shared-control teleoperation, rather than directly executing a user’s input, a robot system assists the user via part of autonomy to reduce user’s workload and improve efficiency. Effective assistance is challenging task as it requires correctly inferring the user intent, including predicting the user goal from all possible candidates as well as inferring the user preferred movement in the next step. In this paper, we present a probabilistic formulation for inferring the user intent by taking consideration of user behavior. In our approach, the user behavior is learned from demonstrations, which is then incorporated in goal prediction and path planning. Using maximum entropy principle, two goal prediction methods are tailored according to the similarity metrics between user’s short-term movements and the learned user behavior. We have validated the proposed approaches with a user study—examining the performance of our goal prediction methods in approaching tasks in multiple goals scenario. The results show that our approaches perform well in user goal prediction and are able to respond quickly to dynamic changing of the user’s goals. Comparison analysis shows that the proposed approaches outperform the existing methods especially in scenarios with goal ambiguity.

Organizational goal ambiguity and public service motivation: evidence from Iran

PurposeThe purpose of this study is to investigate the effect of organizational goal ambiguity (OGA) on public service motivation (PSM) considering the mediating role of job satisfaction (JS), performance appraisal (PA) and perceived organizational fairness (POF) in the Iranian public sector. This research also seeks to answer this question: to what extent PSM confirmed in Western countries is generalizable to the Iranian public sector?Design/methodology/approachA survey of 779 employees working in 16 ministries of Iran was administered. Confirmatory factor analysis (CFA) and hierarchical regression were applied to test the model and the mediators.FindingsThe results indicate that OGA negatively affects PSM, and this relationship is mediated by JS, PA and POF. Furthermore, the research findings have varied across ministries, contract type, positions and gender. Most importantly, the generalizability of the PSM construct is limited in the public sector of Iran since two of four dimensions of PSM were confirmed, that is, an attraction to public service and self-sacrifice (compassion).Practical implicationsThis paper provides managers and decision makers with a clear understanding of the effects of context (including goal ambiguity, the importance of employee's attitudes and HR systems in shaping unique intrinsic motivation for public organizations) on employee's PSM. Also, these findings show how they can manage and motivate employees to engage in PSM. By clarifying organizational goals or making an association between job tasks and higher-level goals, practitioners can stimulate PSM at work.Originality/valueThis paper advances a new and further understanding of antecedent and mediators of PSM in Iran. Also, it provides an explanation of its generalizability and the role of organizational climate in fostering it.

Earnings management in state-owned enterprises: bringing publicness back in

Financial accountability is a major issue for State-owned Enterprises (SOEs) especially because of the large amount of public resources invested in them and the social relevance of their performance. In the awareness that the public interest is increasingly pursued in abstract arenas, the investigation of accounting should be anchored to conceptual rather than contextual spaces. Building on the dimensional concept of publicness, this paper investigates the impact of three publicness dimensions (ownership, political control, and goal ambiguity) on earnings management (EM) in SOEs, a managerial practice that affects the quality of financial accountability. Drawing on data from a sample of 1200 Italian SOEs, the conditional revenue model (Stubben, 2010) is used to estimate their EM during the period 2009–2017. These EM estimates are then regressed against dimensions of publicness. Findings show that publicness is either neutral or relevant for the quality of SOEs’ financial accountability, depending on the dimensions analysed: while ownership and financial control are positively related to EM in SOEs, administrative control and goal ambiguity are not statistically significant predictors of EM. Moreover, the interaction of publicness dimensions does not affect EM in SOEs. Therefore, this paper shows that SOEs’ publicness is either irrelevant or detrimental to the quality of SOEs’ financial accountability, depending on the dimension of publicness considered. Efforts should be made to define policies and governance arrangements able to influence managers’ behaviour in a way that preserves SOEs’ financial accountability.

ROMAN LAW AS THE BASIS OF LEGAL KNOWLEDGE ABOUT APPEAL IN CIVIL CASES

Appeal as a guarantee of the right to judicial protection, appeared and took shape in the Roman civil procedure. Thanks to the reception of the Roman law the achievements in the field of appeal were adopted by the European legal system, which allowed to create a unified basis for the legislative appearance of the right to appeal a court decision and proceedings in the appellate court. Since the beginning of the twentieth century, as part of the widespread reform of civil proceedings, changes have been made in the appeal process. Many of them are in line with the provisions of the Roman sources of law – the Digest of Justinian and the Code of Justinian. Legislative regulation of Russian civil appeals is characterized by goal ambiguity, which negatively affects the quality of judicial protection and necessitates changes. The experience of Roman appeal allows to answer topical issues of appellate procedure, to determine the vector of development of the appellate court proceedings. The article proves that the source of legal knowledge about civil appeal is corresponding regulations of Justinian’s Code and provisions of Digest of Justinian.

The Rise of Self-Interests: How Shifting Political Goals Changed the Effectiveness of Dutch Official Development Aid to Bangladesh From 2005 Until 2016

Aid effectiveness has been situated in the central debate of development studies and, particularly, among foreign aid policy making community. As the Netherlands was one of the unique countries which focused extensively on the needs of its recipient, it is important to investigate the Netherlands’ recent practice of its development aid, particularly to Bangladesh and the associated goal ambiguity. This article attempts to answer the question, “to what extent does goal ambiguity in Dutch development aid affect the effectiveness of Dutch development aid given to Bangladesh?” This analysis is based on independent assessments of Dutch official development aid (ODA) to Bangladesh and Dutch coalition agreements in 2005-2010 and 2011-2016. This study finds that, in the second period, goal ambiguity has increased, while the aid effectiveness has decreased. This change is unlikely to be attributed to the conditions for aid effectiveness since these remained largely stable or even in slightly in favour of the second period. While the comparison of different sectors between timeframes lacks full robustness, there is direct evidence that goal ambiguity has played a role in lower effectiveness in the water related aid in the second period. Therefore, this study suggests that aid effectiveness in Bangladesh has decreased in the period 2011 to 2016 due to an increase in goal ambiguity caused by increasing self-interests in Dutch ODA policy.