Applying Diversity-Intelligent Organizational Strategies for Competitive Advantage

Competitive advantage is attained through talent development and leadership. Talented employees seek career advancement, change, and success. Organization leaders must integrate all employees into their strategic plans and can no longer exclude talented, diverse individuals. Key diversity improvement themes are revealed in this chapter to help leaders focus on areas within the organization to apply diversity intelligent strategies and eliminate institutional barriers that limit the success of diverse employees. Sustaining competitive advantage requires dedicated efforts of executive leaders in organizations.

Sustainability in Information and Communication Technologies

Information and communication technologies (ICT) can provide added value in an organizational context in order to enhance the definition of business support strategies. The purpose of the chapter is to focus on the contribution of ICT to implement a sustainability policy in the organizations, in the context of the sustainable development goals to improve cooperation and promote development. In this context, the principles of the Karlskrona Manifesto are applied to the development of software systems. The methodology focused on the literature review of the domain and on a case study, in order to analyze the impact of ICT as an engine of sustainability in organizations. The main conclusions focus on the analysis of the impact of established practices in organizations to design and develop sustainable software systems. The results point to a greater consciousness of the potential effects of software systems on sustainability, which will improve management practices, reducing the quantity of material to be recycled, and aligning organizational strategies with Green IT.

Linking Corporate Social Responsibility Reporting With the UN Sustainable Development Goals

The approval of the 17 Sustainable Development Goals (SDG) within the 2030 United Nations Agenda represents a historic mark for sustainable development, allowing to companies to seek solutions that add value and solve the greatest global challenges, by linking organizational strategies and global priorities. Thus, listed companies will need to be able to assess their impact on the SDGs and review their strategies accordingly. Therefore, reporting can play a key role by informing the progress of listed companies in alignment with the SDGs. This article aims to analyse how Portuguese listed company reporting includes their contributions toward the SDGs. The study methodology is based on content analysis of the sustainability reports (SR) and non-financial statements (NFS) published in 2017, seeking to characterize the Portuguese listed companies that are concerned with SDG-related disclosure. The results indicate that from a sample of 46 listed companies, only 12 published SR or NFS, but 9 companies made the alignment with the UN goals.

The activities of the organizational boundary spanners during the Covid19 pandemic: the case of a profit organization

In the first period of emergency from Covid19, only workplace organizations with essential production activities were able to continue to carry out their work. This required them the implementation of organizational strategies useful to contrast the risk of the pandemic and to protect production performance. The qualitative study conducted in a Lombard company, through semi-structured interviews, aimed at figures with different levels of responsibility, wanted to investigate: (i) which boundary spanning activities were used to manage the emergency? (ii) what factors allowed the effectiveness of the result in terms of contrasting the pandemic and guaranteeing the productivity (iii), what were the perceived effects on the company? Findings highlight the importance of the activities of organizational boundary spanners in emergency management and of those factors that, by supporting the socio-emotional dimension, have determined the organization’s productive advantage. Le attività dei boundary spanners organizzativi durante la pandemia da Covid19: il caso di un’organizzazione profit. Nel primo periodo della diffusione dell’emergenza sanitaria da Covid19, solo le organizzazioni lavorative con attività produttive essenziali hanno potuto continuare a svolgere il loro lavoro. Questo ha richiesto loro la messa in atto di strategie organizzative utili a contrastare il rischio della diffusione della pandemia e a salvaguardare la performance produttiva. Lo studio qualitativo condotto, in un’organizzazione profit lombarda, tramite interviste semistrutturate, rivolte a figure con diversi livelli di responsabilità ha voluto investigare: (i) quali attività di boundary spanning sono state utilizzate per gestire l’emergenza? (ii) quali fattori hanno consentito l’efficacia di risultato in termini di contrasto alla pandemia e di garanzia produttività (iii), quali sono state le ricadute percepite sull’organizzazione? I risultati ottenuti evidenziano l’importanza delle attività dei boundary spanners organizzativi nella gestione dell’emergenza e di quei fattori che sostenendo la dimensione socio-emozionale ne hanno determinano il vantaggio produttivo dell’organizzazione.

AN ANALYSIS OF CRUCIAL SKILLS REQUIRED IN THE MODERN WORKPLACE BY INSURANCE SECTOR EMPLOYERS

Purpose: The insurance industry is one of the industries that have experienced the Fourth Industrialization Revolution due to the ever-changing technology which will greatly affect the future of labour market. As a result, most insurance companies are reinventing their business and organizational strategies in order to modernize their workplace as well as acquire employers and employees with skills that can adapt to the new changes in technology. The objective of this study was to analyze the crucial skills required in the modern workplace by insurance sector employers. The aim of this study was to help the readers understand the crucial skills required by employees in the modern workplace and their importance in the insurance sector. Methodology: A desktop literature review was used for this purpose. Relevant seminal references and journal articles for the study were identified using Google Scholar. The inclusion criteria entailed papers that were not over five years old. Findings: Most insurance sectors aim to remain efficient and competitive in the rapidly changing global market. The challenge that affects the competitiveness and productivity of insurance sector are closely linked with the lack of the crucial skills necessary in the modern workplace. It is evident that from this review, researchers have emphasized on acquiring of various crucial skills that adapt to the ever-evolving technology in the modern workplace and specifically in the insurance sector. Unique contribution to theory, practice and policy: The following are the recommendations were made: Insurance sectors should oftenly conduct training programs that will enable insurance providers gain essential skills that align with the evolving technology in this industry. Employers should not focus on gaining professional and technical skills only but also learn the soft skills that are essential when interacting with colleagues and customers. Insurance providers should document their work ethics to the public even if it’s through the online platform.

Russian Public Relations in 2020: Peculiar Features of Transformation

The paper presents the current transformations of Russian public relations during the SaRS-COVID-19 pandemic and remote working in 2020. In response to the crisis and uncertainty, companies have adapted and restructured corporate strategies and communications. The increasing demand for communication support of strategies and daily support of corporate activities indicates the growing significance of PR and the implementation of organizational strategies, as well as the demand for the optimization of corporate communication in society. The PR industry in general and professional communication are becoming more and more integrated due to the attraction of knowledge, competencies, specialists from a wide range of related industries: marketing, sociology, management. The current communication situation caused changes in the characteristics of Russian PR in the segment of communication agencies. Despite the traditionally high volume of the agencies marketing services, the growth of crisis and digital communications has turned to be stable, which indicates the demand for more flexible PR formats. Based on an analysis of public relations of the leading local communication agencies in 2020, the authors put forward a hypothesis on the formation of the prerequisites for the transition of Russian public relations to the format of strategic communications.

Advancing Resilience of Critical Health Infrastructures to Cascading Impacts of Water Supply Outages—Insights from a Systematic Literature Review

The current understanding of critical health infrastructure resilience is still dominated by a technical perspective. Reality however is different, as past events including the COVID-19 pandemic have revealed: emergency situations are only rarely exclusively technical in nature. Instead they are a product of prior circumstances, often linked to natural hazards, technical mishaps, and insufficient social and organizational preparedness structures. However, experiences and lessons learned from past events are still largely overlooked and have not sufficiently found their way into conceptual understandings of critical health infrastructure resilience. This paper addresses this gap by challenging the one-sided and technically oriented understanding of resilience in the context of critical health infrastructure. Based on a systematic literature review, it assesses real-world cases of water supply failures in healthcare facilities, a serious threat largely overlooked in research and policy. The results underscore the need for targeted organizational strategies to deal with cascading impacts. The overall findings show that addressing technical aspects alone is not sufficient to increase the overall resilience of healthcare facilities. Broadening the dominant resilience understanding is hence an important foundation for healthcare infrastructures to improve risk management and emergency preparedness strategies to increase their resilience towards future disruptions.

Pop vs rock: A comparison study of managing sessions in the recording studio and the influences of genre

This study examined the recording session management approaches of two music producers, Phil Harding and Greg Haver, to ascertain if and how their different approaches impact the outcomes of music production projects. Semi-structured interviews were conducted with each producer to gain insight into their approaches generally, and also, as a point of comparison, their work on the educational Gus Dudgeon Foundation/Joint Audio Media Education Support (GDF/JAMES) summer recording sessions specifically. Thematic analyses of the interviews revealed that the producers’ respective approaches are influenced by the genres in which each predominantly works. Harding, a pop producer, is very systematic. Haver, who is better known for his work in rock, uses an organic approach. Consequently, there were some clear differences in their decision making and organizational strategies at the GDF/JAMES sessions. The producers used different criteria to choose a project/artist. Each used distinctive approaches in pre-production (i.e. work on song arrangements and other technical musical decisions), production (recording) and mixing. Still, both produced pop recordings that largely conform to pop norms. Both recordings have similar pop arrangements and meet commercial standards. Findings provide new understanding of session management techniques that can benefit both music production education and practitioners.

The Failed Ba'thification of Iraqi Kurdistan: The Ideological and Organizational Strategies of the Ba'th Party in Northern Iraq, 1968–2003

Drawing on internal party documents, this article analyzes the history of Ba'thification efforts in Iraqi Kurdistan. Despite a growing literature on the Ba'th Party's ruling strategy, the often-overlooked Arabization of Kurdish communities constituted a significant ideological component of Ba'thification. From an organizational perspective, the cultivation of internal intelligence networks was used to compensate for the challenges associated with robust party recruitment in northern Iraq's Kurdish-majority governorates and among Kurdish communities in mixed areas.

Organizational Strategies and Their Impact on Employee Commitment during the Health Emergency

The emergence of a new coronavirus that causes COVID-19 has generated multiple consequences that have affected the lives of all human beings, imposing a new normal where social distancing and mobility restrictions have become the norm. This situation has also affected organizations forcing them to create or strengthen strategies to respond to the situation to guarantee their survival and growth, which has made it essential to have full commitment from employees. Structural equations were used to design an instrument that was used with managers and middle managers at 130 Mexican companies. Once reliability and validity were tested and confirmed, the study found that there is a positive and significant relation between organizational strategies applied during the health emergency and employee commitment with the organization.