Study on Factors to Adopt Mobile Payment for Tourism E-Business: Based on Valence Theory and Trust Transfer Theory

2013 ◽  
pp. 747-759 ◽  
Author(s):  
Jianqing Huang ◽  
Yahui Li ◽  
Hailin Li
Keyword(s):  
Mobile Payment ◽  
Transfer Theory ◽  
Trust Transfer ◽  
Valence Theory ◽  
Trust Transfer Theory

scholarly journals Exploring the Trust Influencing Mechanism of Robo-Advisor Service: A Mixed Method Approach

2019 ◽  
Vol 11 (18) ◽  
pp. 4917 ◽  
Author(s):  
Xusen Cheng ◽  
Fei Guo ◽  
Jin Chen ◽  
Kejiang Li ◽  
Yihui Zhang ◽  
...  
Keyword(s):  
Influencing Factors ◽  
Mixed Method ◽  
Qualitative Interviews ◽  
Typical Application ◽  
Mixed Method Approach ◽  
Transfer Theory ◽  
Influencing Mechanism ◽  
Trust Transfer ◽  
Method Approach ◽  
Trust Transfer Theory

As a typical application of fintech, the robo-advisor has increasingly gained attention over the last decade. However, most research regarding the robo-advisor has focused on its development issues such as performance improvement and regulation, while limited research has paid attention to trust. This research extends the literature by investigating the trust influencing mechanism of robo-advisors by a mixed method approach. Specifically, we identified six salient trust influencing factors by qualitative interviews and proposed the research model based on trust transfer theory. This model was tested via a survey of 230 investors. Our study finds the significant influencing role of supervisory control and validates the relationships among trust influencing factors, trust in technologies, trust in vendor and trust in robo-advisor. Moreover, several differences between junior investors and senior investors are also found in our research. This study examines trust transfer theory in the new context of the robo-advisor and contributes to further development of this increasingly utilized service.

Understanding the mobile payment technology acceptance based on valence theory

2017 ◽  
Vol 29 (8) ◽  
pp. 2027-2049 ◽  
Author(s):  
Ahmet Bulent Ozturk ◽  
Anil Bilgihan ◽  
Saba Salehi-Esfahani ◽  
Nan Hua
Keyword(s):  
Technology Acceptance ◽  
Individual Difference ◽  
Positive Impact ◽  
Equation Modeling ◽  
Mobile Payment ◽  
Privacy Concern ◽  
Content Type ◽  
Utilitarian Value ◽  
Valence Theory ◽  
Practical Implications

Purpose This study aims to examine factors affecting restaurant customers’ intention to use near field communication (NFC)-based mobile payment (MP) technology. More specifically, based on the valence theory, this paper examined the impacts of users’ negative valence (perceived risk and privacy concern) and positive valence (utilitarian value and convenience) perceptions toward their NFC-MP technology acceptance. Furthermore, the impacts of individual difference variables (smartphone affinity and compatibility) on users’ negative and positive valences and on their behavioral intentions were analyzed. Design/methodology/approach A self-administered online questionnaire was used to collect the data of the study from 412 restaurant customers. A confirmatory factor analysis (CFA) was used to validate the measurement model. To test the hypothesized model, structural equation modeling (SEM) was used. Findings The study findings demonstrated that privacy concern, utilitarian value and convenience significantly affected individuals’ NFC-MP technology acceptance. In addition, compatibility significantly influenced negative and positive valance constructs and smartphone affinity had a positive impact on positive valance constructs only. Practical implications This study provides valuable practical implications for restaurant operators and hospitality technology vendors in the context of mobile payment systems. Originality/value This study successfully extended the valence framework by adding individual difference constructs to it.

Understanding mobile payment continuance usage in physical store through social impact theory and trust transfer

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yonathan Dri Handarkho
Keyword(s):  
Theoretical Model ◽  
Social Impact ◽  
Social Experience ◽  
The Body ◽  
Equation Modeling ◽  
Mobile Payment ◽  
Principal Component Factor Analysis ◽  
Content Type ◽  
Trust Transfer ◽  
Continuance Usage

PurposeThis study aimed to understand mobile payment (MP) continuance usage in physical settings from trust and social experience perspective. A theoretical model was proposed based on trust transfer and social impact to reveal the factors influencing user intention to continually use MP.Design/methodology/approachStructural equation modeling (SEM) analysis was used on 308 respondents from Indonesia to examine the theoretical model while principal component factor analysis and descriptive statistics were utilized for data preparation.FindingsThe findings revealed the Perceived Herd behavior had the most significant contribution to Trust formation followed by Perceived Risk and Para-social interaction while the analysis of indirect and moderating effect was also significant in enriching the result.Originality/valueThis study postulated social experience as an antecedent factor to the formation of Trust in the MP continuance usage context. Moreover, while the commonly explored direct effect was investigated, the indirect effect and moderating impact that has not been addressed adequately in previous MP studies were also analyzed and this can be considered as a contribution to the body of knowledge.

What drives trust transfer from web to mobile payment services? The dual effects of perceived entitativity

2020 ◽  
Vol 57 (7) ◽  
pp. 103250
Author(s):  
Xiang Gong ◽  
Kem Z.K. Zhang ◽  
Chongyang Chen ◽  
Christy M.K. Cheung ◽  
Matthew K.O. Lee
Keyword(s):  
Mobile Payment ◽  
Trust Transfer ◽  
Payment Services

scholarly journals Trust, Risk and Alternative Website Quality in B-Buyer Acceptance of Cross-Border E-Commerce

2020 ◽  
Vol 28 (1) ◽  
pp. 167-188 ◽  
Author(s):  
Jian Mou ◽  
Yi Cui ◽  
Kerry Kurcz
Keyword(s):  
Perceived Risk ◽  
Financial Risk ◽  
Repurchase Intention ◽  
Privacy Risk ◽  
Website Quality ◽  
Behavior Intention ◽  
Cross Border ◽  
Intention To Purchase ◽  
Trust Transfer ◽  
Trust Transfer Theory

Cross-border e-commerce (CBEC) has become an imperative mode for global trade. Research on cross-border e-commerce historically focuses mainly on the customer's behavior intention to purchase on a CBEC platform. However, B-buyers are more important compared with C-buyers for CBEC platforms. This is because B-buyers can contribute more gross merchandise volume (GMV) in a CBEC platform, and thus more margin for the firm. The authors apply trust transfer theory, perceived risk, and alternative website quality to study repurchase intention, focusing on B-buyers. The results show that perceived risk, trust in provider, and trust in the website affect repurchase intention significantly, where trust in website is found to be the most important factor. In addition, the authors found that the dimensions of perceived risk in CBEC context can be classified as the following: customer duties risk, confiscation risk, delivery risk, financial risk, and privacy risk. The contributions of the study are addressed lastly.

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