Assessing Application of Lean and Green Practices in Indian Hotel Industry Using Thematic Analysis

2021 ◽  
pp. 141-155
Author(s):  
Snigdha Malhotra ◽  
Tilottama Singh ◽  
Deepali Ratra
Author(s):  
Ong Yee Sin ◽  
◽  
Nor'Aini Yusof ◽  
Atasya Osmadi ◽  
◽  
...  

This study was conducted in response to the lack of green office buildings in Malaysia, despite the fact that the green concept has been initiated in Malaysia for many years. The Penang State Government has taken the initiative to establish the Penang Green Council (PGC) as the first state in Malaysia, and the implementation of green offices is one of its programme initiatives. Nonetheless, green offices are still in scarcity across Penang. This study identified the challenges faced in implementing green offices. Data were collected from five green building owners using semi-structured interviews and the data were analysed using thematic analysis. The outcomes revealed that the main challenges faced by green office adoption were lack of budget, lack of awareness, lack of expertise, ownership factor, and type of building. This study offers several implications for practitioners and policy makers to improve the adoption of green office in Malaysia. The results may be applied to raise awareness amongst practitioners and office owners regarding green practices in office buildings. The study outcomes may serve as reference to policy makers on enhancing the development of green buildings.


2017 ◽  
Vol 6 (1) ◽  
pp. 72
Author(s):  
Ladi Muazu ◽  
Basri Rashid ◽  
Noor Azimin Zainol

Despite the high level of awareness of sustainable practices around the globe, and literatures on its adoption in businesses, studies showed very few studies are conducted in less advanced countries like Nigeria. Given the rising consumption of resources, apprehension for the environs and sudden realization among people for practices that are friendlier, the trend is gradually picking up in the Nigerian hotel industry. The hotel is facing challenges accepting green practices due to little information on green practice and its perceived benefits, government inability to enforce regulations on environmental sanitation, and absence of enlightenment promotion of green practice. This study strives to determine factors likely to motivate hotels to adopt innovative ways of operating in Nigeria. Based on Rogers’ theory of innovation diffusion, this study decided to establish perceived innovation characteristics, perceived environmental characteristics, organizational characteristics and stakeholders’ influence as determinants for likely adoption. Data was collected from General Managers of hotels (363 in number) in Abuja and Lagos. Using Partial Least Squares (PLS) path modelling, the findings indicate all perceived predictors positively correlated to likelihood of adoption.


Author(s):  
Chih-hung Chen

There has been a growing awareness of the need to implement environmentally friendly operations in the hotel industry, but most studies focus on guest behaviors. Only a few studies investigate employees’ willingness to comply with hotels’ green practices. This study seeks to further the investigation from the human resource perspective. Using alumni from a tourism and hospitality programs, this study collected 233 responses. The study hypothesizes that the employees’ green ability consisting of environmental awareness, environmental knowledge, and environmental skill creates a positive impact on hotels’ green ability. The results indicate that employees contribute approximately a fifth of hotels’ ability to implement greener practices.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Manori Pathmalatha Kovilage

PurposeThe key objectives of this study were to investigate the interactions among the lean, green management practices and organizational sustainable performance measures and explore the possibility of simultaneous implementation of these concepts for improving the organizational sustainable performance.Design/methodology/approachUsing the interpretive structural modeling (ISM) technique, the interactions among the lean, green practices and organizational sustainable performance measures were established. A focus group which consisted of purposively selected 15 experts was utilized in the primary data collection.FindingsIn Sri Lankan context, water and material consumption reduction, energy efficiency, water pollution and greenhouse gas reduction were identified as the dominant green practices, while pull production, lot size reduction, continuous improvement, preventive maintenance, employee involvement and cycle time reduction were the dominant lean practices. Inventory level, profitability, quality, cost, employee satisfaction, customer satisfaction, lead time, resources consumption (material, water, energy) and waste generation were determined as the dominant sustainable performance measures. The resulting ISM-based structural model which consisted of eight levels concluded that firstly lean practices influence the green practices and afterward green practices affect the sustainable performance measures.Research limitations/implicationsThe aim of this study was to develop a hypothetical structural model to explain the interactions among the lean, green management practices and organizational sustainable performance measures. But this hypothetical model was not empirically tested in the current study. So further study is required to empirically test the proposed model.Practical implicationsCurrently organizations who practice for sustainable performance engages, lean and green practices separately without understanding on which practices are stared when and how. So, through the findings of this study, organization who desire to improve the sustainable performance are recommended to begin the journey with lean practices and subsequently move in to green and handle both lean and green initiatives through one functional unit.Originality/valueThe existing literature does not possess a model for explaining the lean–green synergy and organizational sustainable performance and this study successfully fills this gap. Also the study proposes for the practitioners, when and how the lean and green practices should be initiated and implemented for rising the sustainable performance of an organization.


Author(s):  
Thao Nguyen Thi Phuong

Green management is an inevitable trend in the hotel industry as response to the needs of sustainable development. However the common question is that whether tourists care about environmental protection measures of hotels. This study sets out to examine the relationship between green activities in hotel room and the tourists’ attitude. The results have confirmed that the attitudes of hotel guests are positively related to green practices. Among all factors, the utilization of new technology appliance has the strongest influence on guests’ attitude. Based on research result, it suggests that the hotelier should be employ new technology appliances as well as launch plenty of environmentally friendly policies in order to obtain positive attitude from their customers.


2016 ◽  
Vol 2 (1) ◽  
Author(s):  
Ajay Kumar Mithilesh Rai

As per my pilot study conducted on Star Hotels (3-5) to see the degree of Greenness in operation using Environmental Management Practices Indicators for Sustainability & Profitability as well in due course and measuring their impact on guest satisfaction. Based on the findings it was observed that there was a positive impact of innovative green practices, service quality, courtesy, competency and responsiveness (CCR) of staff on guest satisfaction level in the hotel.


Author(s):  
Neeti Kasliwal ◽  
Srishti Agarwal

With the fast degradation of the environment and changing lifestyle of the consumers, the companies have started moving towards the concept of green marketing. Although green marketing has been able to address concerns of green consumers but as anticipated has not shown much expected results from companies as well as from mainstream consumers' acceptance level. This chapter is an attempt to draw attention towards sustainable issues in hotel industry, what are the opportunities' and challenges' the hotels are facing with respect to green initiatives and how successful the present companies are in incorporating the green practices. The authors conclude the chapter giving the focus on future research directions in green marketing and green practices to be followed by hotel industry.


2017 ◽  
Vol 11 (4-5) ◽  
pp. 531-543 ◽  
Author(s):  
Pathrycia R. Sant’Anna ◽  
Marina Bouzon ◽  
Guilherme L. Tortorella ◽  
Lucila M. S. Campos

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