scholarly journals Business strategy and upgrading in global value chains: a multiple case study in Information Technology firms of Brazilian origin

2016 ◽  
Vol 13 (1) ◽  
pp. 39-47
Author(s):  
Eduardo Armando ◽  
Ana Claudia Azevedo ◽  
Adalberto Americo Fischmann ◽  
Cristina Espinheira Costa Pereira
Keyword(s):  
Information Technology ◽  
Business Strategy ◽  
Multiple Case Study ◽  
Global Value Chains ◽  
Value Chains ◽  
Technology Firms ◽  
Multiple Case ◽  
Information Technology Firms

scholarly journals BUSINESS STRATEGY AND UPGRADING IN GLOBAL VALUE CHAINS: A MULTIPLE CASE STUDY IN INFORMATION TECHNOLOGY FIRMS OF BRAZILIAN ORIGIN

2016 ◽  
Vol 13 (1) ◽  
pp. 83
Author(s):  
Eduardo Armando ◽  
Ana Claudia Azevedo ◽  
Adalberto Americo Fischmann ◽  
Cristina Espinheira Costa Pereira
Keyword(s):  
Information Technology ◽  
Business Strategy ◽  
Multiple Case Study ◽  
Global Value Chains ◽  
Value Chains ◽  
Technology Firms ◽  
Multiple Case ◽  
Information Technology Firms

The issue of upgrading in Global Value Chains (GVCs) has been treated in the literature, but there are still gaps to be filled in. One issue that still needs further investigation is the relation of business strategy and evolution of firms in GVCs, known as upgrading in the literature. In this paper, we have the objective of examining the occurrence and quality of upgrading in internationalized Information Technology (IT) firms of Brazilian origin. We employed the multiple case study method researching eight IT firms to study the issue. Different from what is expected, facts presented in the paper imply that although GVCs and upgrading are confirmed as useful concepts, not all the findings the literature presents converge with what this research brings. As for example, results don’t converge with what was found in the literature for clothing. In other results, we confirmed what is in the literature. Most notably, having the evolution in the chain blocked by clients and also competitive marginalization. As any research, this one has limitations, which we list at the end of the manuscript.

A Multiple Case Study on the Nature and Management of Shadow Information Technology

2016 ◽  
Vol 31 (1) ◽  
pp. 79-101 ◽  
Author(s):  
Stephan Zimmermann ◽  
Christopher Rentrop ◽  
Carsten Felden
Keyword(s):  
Information Technology ◽  
Transaction Cost Economics ◽  
Multiple Case Study ◽  
End User ◽  
It Department ◽  
Multiple Case ◽  
It Departments ◽  
Shadow It

ABSTRACT In several organizations, business workgroups autonomously implement information technology (IT) outside the purview of the IT department. Shadow IT, evolving as a type of workaround from nontransparent and unapproved end-user computing (EUC), is a term used to refer to this phenomenon, which challenges norms relative to IT controllability. This report describes shadow IT based on case studies of three companies and investigates its management. In 62 percent of cases, companies decided to reengineer detected instances or reallocate related subtasks to their IT department. Considerations of risks and transaction cost economics with regard to specificity, uncertainty, and scope explain these actions and the resulting coordination of IT responsibilities between the business workgroups and IT departments. This turns shadow IT into controlled business-managed IT activities and enhances EUC management. The results contribute to the governance of IT task responsibilities and provide a way to formalize the role of workarounds in business workgroups.

scholarly journals Building Sustainable Contextual Ambidexterity through Routines: A Case Study from Information Technology Firms

2020 ◽  
Vol 12 (24) ◽  
pp. 10638
Author(s):  
Maria Gil-Marques ◽  
Maria D. Moreno-Luzon
Keyword(s):  
Information Technology ◽  
Case Studies ◽  
Exploratory Analysis ◽  
It Professionals ◽  
Work Processes ◽  
Technology Firms ◽  
Exploitation And Exploration ◽  
Information Technology Firms ◽  
Customer Demands

The purpose of this paper is to explain the role that routines play in achieving sustainable organisational ambidexterity in information technology (IT) firms. Our exploratory analysis of four case studies reveals the key importance of routines in setting the context for sustainable ambidexterity. Companies build up contextual ambidexterity through routines derived from normalization of processes, normalization of skills, and normalization of results. The findings of the study show that routines support IT professionals to decide whether to exploit or explore in each particular case. Firstly, the enabling character of explicit routines as a result of the normalisation of work processes and the freedom that IT professionals have when implementing them, allows IT professionals to balance exploitation and exploration. Secondly, companies build up contextual ambidexterity through normalisation of skills. Hence, IT professionals develop embedded implicit routines as a result of training. Thirdly, the findings of the study reveal how routines are settled through the normalisation of results that orientates performance towards satisfying customer demands, as well as supporting professionals in their efforts to balance between exploitation and exploration which is necessary to achieve sustainable ambidexterity in IT firms.

The Quest for Advocates

2007 ◽  
pp. 224-245
Author(s):  
Harald Mahrer
Keyword(s):  
Information Technology ◽  
Multiple Case Study ◽  
Digital Transformation ◽  
Exploratory Research ◽  
Developed Economies ◽  
The World ◽  
Research Findings ◽  
Multiple Case

Throughout the world, democratic countries, whether old, new, or in transition, are facing innovations in communications and information technology. Especially within developed economies, the challenge toward e-democracy through the digital transformation of democratic institutions has become increasingly evident. With the identification of the notion of the “middleman paradox,” recent research findings have added a new dimension to existing theories on the hesitant evolution of e-democracy, which clearly identifies politicians as an inhibiting factor. Consequently, the research in this chapter attempts to explore further this newly discovered phenomenon by presenting theoretical and empirical evidence. The findings of a multiple case study carried out in all 25 EU member countries, based on an adopted exploratory research design are presented. These findings give more detailed insights on the nature of the middleman paradox and on the ambiguous role of politicians in the further evolution of e-democracy.

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