Managing Conflict and Stress in the Workplace: Theory and Practice

2011 ◽  
Vol 11 (2) ◽  
pp. 122-125 ◽  
Author(s):  
David Palferman

AbstractThis article covers, and expands on, a presentation of the same name given at the BIALL Conference held in Brighton in 2010. The Health and Safety Executive Management Standards approach for tackling the cause of work-related stress was launched in November 2004. Since the launch, the HSE has worked with many thousands of organisations within the United Kingdom to implement the Management Standards approach. This work has provided the HSE with the opportunity to learn how best to manage the causes of work-related stress in the workplace.

2002 ◽  
Vol 17 (2) ◽  
pp. 83-92
Author(s):  
Beatrice S Harper

This article presents the results of a survey that was carried out among UK and German professional classical musicians between November 2000 and April 2001. The UK Musicians’ Union and the German musicians’ union, the Deutsche Orchester Vereinigung (DOV), assisted greatly with the duplication and distribution of the questionnaires. Selected results have been disseminated to the respondents via the UK Musicians’ Union journal, Musician. A full report will appear in Cultural Trends, to be published in 2002 by the Policy Studies Institute, London. The survey covered many aspects of musicians’ perceptions of occupational health and safety, the provision of appropriate information, their general working conditions, and their health. One of the main aims was to bring to the forefront a discussion of musicians’ working conditions and to raise awareness of the range of problems that exist. Key findings identify areas of concern to the respondents, in particular, regarding the environmental conditions of their workplaces. Additionally, findings indicate the use and effectiveness of the measures used by musicians to ameliorate a range of occupational hazards. This article also reports the respondents’ hearing problems, and which medical and alternative practitioners the sample consulted in cases of work-related ill health. The contrasting structure of the profession determined the choice of the United Kingdom and Germany for this study. The UK classical music workforce is predominantly freelance, whereas in Germany there are relatively few freelance musicians, and most orchestral musicians have the status of local government employees. One of the aims of the survey was to elicit information that might indicate whether such different conditions of employment affect the working lives of musicians. This article is organized in two parts. The first part places this survey in context and discusses the particular range of health problems highlighted by the respondents. The second part presents the survey and its findings.


Work & Stress ◽  
2004 ◽  
Vol 18 (2) ◽  
pp. 91-112 ◽  
Author(s):  
Colin J. MacKay * ◽  
Rosanna Cousins ◽  
Peter J. Kelly ◽  
Steve Lee ◽  
Ron H. McCaig

Author(s):  
Stuart Scott ◽  
Caroline Limbert ◽  
Peter Sykes

The purpose of this study was to investigate the prevalence, sources, and underlying causes of work-related stress among headteachers in Wales and to identify possible solutions. An online questionnaire was sent to all 1588 headteachers across Wales. The questionnaire included demographic questions, Cohen’s Perceived Stress Scale (PSS), the Health and Safety Executive (HSE) Management Standards Tool, a list of known stressors, and open questions exploring the underlying causes and possible solutions. A total of 359 (22.6%) headteachers completed the survey. Two-thirds of participants reported experiencing levels of stress that were rated as ‘high’. Pressures of managing greater demands and increasing workload with fewer financial resources and a lack of support from local authorities were the main sources of stress. Solutions focused on improved funding to enhance staffing and resources at a school level, reduced accountability, and improved support. The findings indicated that a multi-faceted, multi-level, intervention approach, extending beyond improving personal resilience and individual school improvements, into regional and national opportunities for change, is likely to be most effective in reducing work-related stress within the profession.


2021 ◽  
Vol 342 ◽  
pp. 01007
Author(s):  
Izabella Kovacs ◽  
Andrei Lucian Gireadă ◽  
Alin Irimia ◽  
Laurenţiu Munteanu

Work implies interaction of several components such as equipment, work environment, work load and human factor. Prevention of work accident and occupational diseases is mainly based on knowledge and assessment of occupational risks associated with each workplace. Psychosocial risks are usually caused by stress, thus being greatly influenced by individual perceptions. Identifying psychosocial risks is based on the analysis of individual reactions to external factors and activities. Worldwide, work related stress is seen as a major present-day challenge, faced by occupational health and safety specialists. Considered at organizational level and not as individual issues, psychosocial risks and stress can be managed to the same extent as any other occupational health and safety risk. The growing issue of protecting emergency workers against occupational health and safety risks has been highlighted as a priority by many experts. Demands on intervention and rescue personnel, as well as occupational health and safety risks will increase as they face larger events both in number and magnitude and severity. The current paper will summarize key issues related to work-related stress and will discuss how stress at work can be best managed in the context of intervention and rescue activities in toxic / flammable / explosive environments.


2017 ◽  
Vol 33 (3) ◽  
pp. 149-157 ◽  
Author(s):  
Cristian Balducci ◽  
Luciano Romeo ◽  
Margherita Brondino ◽  
Gianluigi Lazzarini ◽  
Francesca Benedetti ◽  
...  

Abstract. The Health and Safety Executive Stress Indicator Tool (SIT) is a 35-item questionnaire to assess exposure to seven common psychosocial factors involved in the genesis of work-related stress. Recent work conducted in the UK has provided evidence that the SIT may be reduced to a 25-item questionnaire (the SIT-25) showing the same seven-factor model and criterion-related validity of the SIT. The SIT is the most widely used tool to assess work-related stress factors in Italy, with benchmark (normative) data managed by the Italian Workers’ Compensation Authority. Thus, we conducted two studies to further test whether in Italy the SIT may be reduced to the SIT-25. In Study 1 a heterogeneous sample of workers (N = 588, 39.5% females) was used to further test the seven-factor model of the SIT-25 and its criterion-related validity with mental well-being. In Study 2 two new samples of workers (N = 625, 69.8% females; and N = 344, 3.2% females) from health and metal-mechanical sectors were used to assess the degree of measurement invariance of the SIT-25 and further test its criterion-related validity. Overall the results showed that the SIT-25 data fit the postulated seven-factor solution and that the reduced subscales (i.e., Demands, Control, Relationships, and Role) have the same criterion-related validity as their longer version. Additionally, the SIT-25 showed strong measurement invariance in the two different samples of workers of Study 2. These results provide further encouraging evidence that the SIT-25 may be effectively used in place of its longer version.


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